R Vernon Windows and Conservatories

Great prices

5* job, Very happy with the workmanship and service. I was unsure about going upvc over wood, but the result is very smart. The installers were first class. Sales very good and friendly and the price beat all others. Well done all.

Previously had windows and front door fitted by Ultimate windows and couldn't have been happier with the result. A few years later we had a back door fitted by them ! The threshold design had changed and we are still struggling to get them to resolve the issue of water ingress and the mould and damp it has caused. We used to recommend them but wouldn't anymore.

We used ultimate 9 years ago. We were very disappointed. Would not recommend them. Had to replace windows few years later.

I've had my kitchen window fitted from UW Before and it's perfectly fine and a door also. This time I asked for a bedroom window the only thing missing was I asked for it a certain way to open (to slide along as well as open wide) and the guy said it was fine and drew it up but when it came to fit I noticed it didn't do both. I was a little disappointed as I wanted and paid for this but I'm not that bothered if I go with them again I'd probably hold it against them if they don't do it next time. If I go with them again. However besides that they were very professional and completed within one morning as requested.

French doors installed recently, had an issue with them not closing well. Came out to see us within a couple of working days and have sorted the issue. Good price, quality doors and good service

They are not even worthy of one star....Terrible company with poor workmanship....very poor response to the continueous complaints we have made about the front door they installed in 2013 that wasn't fit correctly. Here we are 5 years later and still no response or resolution to the constant phone calls we have made and complaint letters sent to get the door sorted.They just don't seem bothered at all, receptionist Jamie in Middlesbrough office passing messages onto the so called director Kevin Butler who just ignores them as he never calls back. As per previous review looks like next stage is the ombudsmen which we should have done a long time ago but we gave them the benefit of the doubt and listened to their empty promises they would get it fixed but never did.

Great job would recommend

I used ultimate windows in 2003 to fit a bespoke conservatory in my old home. They helped with all permitted development planning and the work was done to an exceptional standard they even helped locate special strips to go inside the conservatory roof to save on heat loss and to prevent over heating in summer. I have now moved to a new home and wanted an orangery with pelmet and down lights. I called many companies but once again used ultimate as they were very professional when we told them our requirements. They even helped save money on getting an architect to drawn the plans as we required planning permission and designed the project to make sure all regulations were adhered too. From start to finish the whole experience and upheaval was done with great care understanding and as little mess as possible. They kept us informed at all aspects of the build. The builders worked exceptionally hard and the weather conditions were horrendous one week but they carried on digging the foundations. Their brick work is neat and the concrete floor was so level my tiler was nearly doing back flips at how much work this would save him. They even refitted the patio stones around the orangery so it looked nice. The frame and window fitting team were incredible, other than a quick cup of tea worked straight through their lunches every day in order to get the project done on time as promised. Ultimates plaster Phil could not of done a better job the walls are perfect even though the design has so many small edges which enhances the build. He was very tidy and such a lovely man. Craig the electrician was marvellous. Explaining exactly what he would be doing and why it needed to be done to comply to regulations. He even fitted a wifi light switch so we can turn the lights on & off on our phones. Nothing was too much trouble. He advised us when choosing extras we intended to get like underfloor heating and told us what we would need to get the life time warranty and even suggested a qualified tiler whom has experience in fitting these floorings and tiles. I have to say the down lights, sockets, look fabulous. Sorry if I missed any one. We could not be happier with our orangery and with all the staff at ultimate windows. Thank you so much for making our dream a reality