Elite Heating & Plumbing
5.0(115)ReadingGet directions




About
Elite Heating & Plumbing provide gas services from their base in Reading, covering Reading, Caversham, Wokingham, Henley-on-Thames and surrounding areas. Their services include boiler repairs and installations, landlord gas safety certificates and gas leak checks.
Customers consistently value Elite Heating & Plumbing for prompt, reliable work, clear communication and honest advice. They are also praised for their professional, friendly approach and for completing jobs efficiently while leaving homes clean and tidy.
Services
Boiler repair
Boiler installation
Landlord gas safety certificate
Gas leak check
Central Heating
Emergency Central Heating Repair
Gas Boiler Installation
Gas Boiler Servicing / Repair
Reviews
5.0
Elite Heating & Plumbing is valued for prompt, reliable heating and plumbing work, with customers often praising clear communication, honest advice and a professional, friendly approach. Reviews commonly mention boiler repairs, servicing and replacements, central heating, hot water cylinders, radiators and general plumbing, with work completed efficiently and carefully, leaving homes clean and tidy.
Summarised with AI
Happy with service and fixing our lack of hot water
Fantastic experience from start to finish. Marcus replaced my hot water cylinder and pump in my flat. His communication was excellent throughout. He also gave really honest, helpful recommendations on the best setup for my needs. He was very patient and respectful to my elderly father who is partially deaf when he came round to assess why my old boiler was leaking. I would highly recommended Marcus from Elite Heating and plumbing. So happy to have flowing hot water again. Very happy lady. Sandy. Emmer Green, Reading.
Really pleased with Marcus, completed the job quickly and precisely on one visit. Will recommend him to friends!
Marcus Jackson, of Elite Plumbing and Heating has maintained the Central Heating Boiler; he resolved a problem and serviced the boiler. I was pleased that he is prompt and reliable.
The hot water tank in our elderly bathroom had sprung a leak, so Marcus was phoned to see what he could do. He had a look at the plumbing and returned the following day with a brand new tank, the fitting of which required that he did some complicated stuff with the exisiting pipework. While there, he serviced the central-heating system and cured a leaking tap in the power-shower. It is working perfectly now. Thank you so much, Marcus.
Within a few weeks of calling him, Marcus had diagnosed the underlying issue with central heating, done a powerflush, then replaced the gas boiler. Other plumbers and heating engineers who had looked at it didn't have a clue. Marcus had it all sorted in double quick time and it's all working perfectly now.
Extremely impressed with the service from Elite Heating, from the initial quote to the final instalment, everything was seamless, Marcus arrived on time, worked efficiently and left areas spotless after finishing, My new boiler is working perfectly, and I wouldn’t hesitate to recommend him to anyone in need of heating work.
Marcus came out quickly for an emergency repair and helped us through the process of involving Thames Water. A great job.
I highly recommend Marcus at Elite Heating and Plumbing. He was the ninth engineer over two years to work on my heating system, and thanks to his thoughtful hard work he sorted the problem and got the system working again! He does not work for free, but pay peanuts, get monkeys.
Excellent work carried out in a fairly challenging situation. We are very pleased with the result.
Marcus was excellent from start to finish - super professional, got the job done in good time (repairing a hot water issue with our boiler) and communicated well with us throughout. Wouldn’t hesitate to recommend!
Marcus fitted a new unvented cylinder for us. He was efficient, tidy and technically very experienced and we would have no hesitation in using him again
We are absolutely delighted with the new boiler installed by Marcus, very professional and great value for money compared to alternative installers. Thank you Marcus for a fantastic job, we have no hesitation in recommending you.
Marcus is helpful and friendly to conduct a servicing as well as boiler repair.
We used Elite heating and plumbing to first switch off our old boiler as it was leaking water and we were about to go away. We then got him back in after we got back from holiday and had him fit a new boiler. I can't fault the quality of the workmanship with the install of the new boiler. It looks like it came with the house. Excellent customer service too and didn't mind explaining what needed doing. Will use him again for the boiler service next year and then if any other issues come up. Would recommend.
Thank you very much to Marcus at Elite Heating & Plumbing. He did an excellent job replacing my hot water system. I highly recommend him. My hot water immersion system was not working and I was given the option to try and fix it or to get a new system. As my hot water system was over 20 years old and I wanted a new system, he kindly recommended me a new thermal store system as per my needs. He was quick to attend, answered all my questions about the new system, gave me a clear quote, updated me with an ETA before arrival, made sure the old system was disposed off from a second floor flat without damage to the walls etcs, made sure the new system was fitted and working correctly and made sure the area was clean/tidy before he left.
Clean, tidy and thorough work, delivered on-time for the price quoted. Can't ask for more than that!
I reached out to Marcus for a quote regarding my broken boiler and explained the situation. He responded promptly with a clear quote and followed up quickly to arrange an urgent appointment. On the day of the appointment, Marcus arrived on time, explained the process in detail, and got straight to work. Before leaving, he walked me through the controls, outlined the next steps to obtain the guarantee certificate, and explained what he would send over. He also ensured the area was left clean and tidy. Overall, Marcus was highly professional, efficient, and easy to communicate with. I would highly recommend his services.
Done good service very helpful highly recommended
Good response for boiler service (good time frame), everything completed same day. No issues. Also texted to give ETA, which is very useful, so some other things can be fitted in.
Markus did an excellent job installing two radiators in our house. Not only did he complete this work quickly and efficiently, but he also carried out additional servicing of our boiler on the same day. He was polite, courteous and professional. I would highly recommend him to anyone requiring plumbing work.
I have used Marcus number of times over the years (installing new gas boilers in properties, gas boiler services, as well repairs and plumbing services) and he has always delivered first class results. Totally dependable and has always worked efficiently to complete job. Latest job was installing new hot water cylinder and removal of old cylinder which had started to leak. Marcus completed work without any issues. I am landlord with several properties in the area and will be using Marcus again. Robert
Marcus was really friendly and helpful. He was also available on the day which was great and helped to put my mind at ease.
Had a recent gas boiler replacement installation..it was good quality job and engineer Marcus was great in getting the installation done solidly.
Recommended for efficiency and promptness, the work was completed in a timely and professional manner!
Marcus is trustworthy, professional, polite, tidy and clearly knows his stuff. He has replaced four radiators for us so far and we will be asking him back. He treated our property as if it was his own - taking care and being tidy the whole time. We have no hesitation in recommending him.
Replaced an old boiler with a new modern one, including new flue system and flushing out old radiators.
Prompt & efficient service. Marcus got my hot water flowing again on the day. Top marks & recommended.
Professional,responsive and gets the job done.
Great communication, reasonable pricing, and work done really well. Would highly recommend.
Excellent service all round from Marcus. Replaced our central heating system - new boiler and all radiators with the minimum of fuss, despite encountering - and overcoming - a couple of obstacles along the way. Quick to respond to our request for a quote and quick to schedule and complete the work. Highly recommended.
Marcus has been our “go to” plumber for many years. Very reliable.
Marcus gave my boiler a much needed service and repair after it had been capped off due to a gas leak. He was able to fit me in at quite short notice, and had the boiler up and running better than ever in no time!
Came out on short notice on the same day to remove an exposed gas pipe and filled in the hole left by the pipe.
Highly recommended. Second time we needed repairs and our landlord has used their services. First time was a whole day job to replace the boiler due to a leak. Both times Marcus has been amazing and really professional.
Marcus was brilliant from the start. He was responsive, reliable, helpful and true to his word. He diagnosed a fault with the boiler when the hot water stopped working, which resulted from a leak. The boiler and connecting pipework was replaced. He was prompt and communicative throughout. Having dealt with many tradesmen which were no show or unreliable, I knew that finding a good gas and plumbing specialist like this was gold. Thankyou!
My heating stopped working suddenly (including hot water) and I didn’t know what to do. Marcus came and immediately identified a leak, low water pressure and a problem with the boiler. Everything was fixed quickly and without any fuss. I wouldn’t hesitate to contact Marcus next time I have a problem.
Marcus has helped me with several jobs since moving into the area - I’ve always found him to be very professional and helpful. He recently helped remove and cap an old gas hob which was obstructing the installation of my new oven. He very kindly helped double check the measurements and position the new unit to check everything fitted okay. I would have no hesitation in recommending him!
I highly recommend Marcus as a plumber! He arrived promptly, left no mess, and the boiler installation was flawless. He's friendly, professional, and delivers top-quality service. Furthermore, Marcus provided excellent value for money, with his pricing being very fair and on par with the initial quote. I couldn't be happier with the overall experience!
Excellent service, in addition sticking divertor valve problem identified and valve replace. Good communication and quick efficient work, very clean and tidy, Very polite and helpful - recommended!
Marcus was extremely professional and very helpful in diagnosing and resolving the issue with my heating system. He was also extremely flexible in being able to come the next day. Marcus is clearly very experienced and my experience of him on the day showed this. Thoroughly recommended to anyone with heating/boiler issues. Thank you!
Reliable, organised and efficient work. Very happy.
I called Marcus when my under floor heating system wasn’t working as he was one of the few plumbers in the Woodley area that specializes in this. He was busy but managed to make time to pop over a few days later and fixed the heating issue and did a boiler service within one hour. Very quick, efficient and reliable service. Would highly recommend
Excellent service as always
As a landlord who manages the property myself but lives a long way away, I rely on trustworthy, high quality professionals like Marcus to do a great job for my tenants. Several plumbers told me I'd have to wait weeks for them to come out, and I didn't want to leave my tenants waiting, but Marcus was able to visit promptly, and then get the repair done the next day. My tenants report the repairs were done to a high standard and I appreciate Marcus' good communication in keeping me up to date with the plans and process. Thanks Marcus!
Marcus from Elite Plumbing carried out the annual service for our central heating boiler. He was prompt and courteous, completed the service efficiently, and helped solve a problem we'd been having with the thermostat.
Excellent and professional job. Elite/Marcus replaced gas boiler system, installed new gas boiler and flue, carried out all electrical and pipework , flushed all radiators and pipework, installed new hot water cylinder, new water filling & water isolation values in storage loft tank. Plus a lot of other commissioning work. He was able to complete a 2 day job in a day and stayed extra time to complete the job and remove all waste material
Efficient, punctual, courteous, neat and tidy job done. My go to plumbing company. Top notch service.
Very fast response to enquiries, and following initial diagnostic visit returned the same day to fit parts. Professional throughout and gave clear advice and range of options. Recommended.
Excellent service - clear and helpful responses, knowledgeable and competent work. Wherever possible I'll use Elite for my future plumbing needs.
Very happy customer here. Marcus provided an all-around professional and excellent service: he was very responsive, punctual, and knowledgeable and helped us repair the taps within 24h. Highly recommended!
Contacted on a Saturday, came to assess on the Monday and fitted a new boiler on the Wednesday. Made us priority as we had no heating or hot water, did a great job and left everything tidy. Very pleased with whole service and was local
Excellent work done by Marcus on the day, also very professional. Would recommend for any work that needs doing.
Very efficient service on time cost and good job done.
Marcus carried out a boiler service and investigated a complicated problem with the heating system. He identified thar the issue was due to the installers of my replacement boiler having incorrect wired the system. He sorted out the spaghetti of wiring and it now functions correctly. He arrived as arranged and kept me well informed as he investigated. His cost was very reasonable.
Marcus was very efficient and thorough in the removal of the old boiler and extremely diligent in the installation of the new one. He obviously sets himself very high standards in his work as for the whole period the work area was kept clean and tidy. He was also very considerate in solving a problem that was not of his making As a result I have no hesitation in recommending him to others.
Booked a boiler service, was quick and professional. Would recommend.
Marcus was fantastic from start to finish - the work was excellent and he was on time and on budget. I can highly recommend.
Very efficient, arrived at short notice and on time, overall very professional
I needed a new water heater. After searching online, I found Elite Heating and Plumbing. After coming to assess the old heater, I received a quote which I was more than happy with. All costs were made clear and simple. The work was carried out at the exact time stated and to an excellent standard. my hall way was left clean and tidy afterwards and I am very happy with the full experience of Elite Heating and Plumbing. I can highly recommend Elite Heating and Plumbing and Marcus' work. Many Thanks.
I highly recommend Marcus. He came out on the same day to fix our boiler. He took the time to explain what was wrong and changes we needed to make to ensure that future servicing can be done. Highly recommended for new property owners, I wish I had him look over the boiler before we moved in.
Quick turnaround, excellent service, and honest advice. Our old boiler vented into our back yard at head hight (making the yard an unpleasant place to be when it was on), but Marcus went the extra mile and added a height extension to the vent, and also serviced the water filter both without needing to be asked. Attention to detail, even when nobody was watching, highly recommend.
Marcus efficiently sorted various problems with our heating system
Thanks. Friendly. Did a great job. Recommened.
Excellent service, boiler broke down probably coldest day of year. Marcus Investigated boiler which was quite old and new spares were no longer available for it. Asked for quote for new replacement, which was a competitive price, booked and installed the following week. Reliable and courteous, would highly recommend.
Great experience with Marcus, who did an excellent work of installing a new boiler for us. He was punctual on the date of initial inspection of the issue with our previous boiler and also on the day of the actual installation was right there at exactly 8:30am as promised. No fuss, knew what he was doing, provided sound technical information on boiler Kwh, power flushing, etc. - prioritised the customer's need and did not try to hard-sell us stuff that we don't need. I also believe that he gave us a fair quote. Completed the work in no time, and invoice dispatched the same day. Great work! Really satisfied customer.
Our boiler was not heating radiators without manual intervention. He diagnosed the problem, supplied and fitted the replacement valve control and serviced the boiler. All done at short notice, in a pleasant and thorough professional manner. Have used before and will use again.
Marcus has just fitted a new hydronic plinth heater for me, after installing our boiler and Honeywell Evohome system 4-5 years ago. He has also serviced our heating system every year since. His work is of the highest standard and he is prompt with great comms texting exactly when he would arrive. His work was tidy in a very awkward place and he did it well and made sure everything was back the way it was afterwards. Very recommended.
When our boiler broke down I contacted Marcus through Check a trade. He responded really quickly (at the weekend) and came out that day. Although he couldn’t fix the boiler he then sorted a new boiler and fitted it together with Google Nest thermostat in a quick and professional way. Would definitely recommend Elite (Marcus) as he is professional, tidy and fully complied with COVID safety measures.
Marcus was very courteous and helpful. He worked very hard to install a new boiler, cylinder and radiator. Now our home is toasty warm! So glad we found him. 100% recommend!
Excellent work. Professional service. Prompt response to our enquiry. Made it very easy and gave a fabulous result. Highly recommend and will be using again.
Required new boiler. High quality workmanship and great customer service. I would highly recommend Marcus.
Marcus did an excellent job. He was professional, pleasant, hard-working and really tidy. Recommended 100%.
My mum used Marcus to install her boiler he was very professional and did a fantastic job. He also came and helped her to understand her new thermostat. My mum would definitely use Marcus again.
Was able to promptly repair a broken boiler. Looked like an awkward job done easily and effiectently. Highly recommend.
Diagnosed the problem quickly, others plumbers had not managed to diagnose the issue. Work was completed efficiently, politely and on time. Would recommend.
Refused to do a job because it was only a small job (fitting new kitchen taps)
Have used Elite for a few years( I have rental properties) Marcus is an experienced and professional plumber. He can perform complex heating and engineering tasks.Very reliable
Excellent work carried out - good timekeeping. Very pleased with the work (new boiler and radiator). Would definitely recommend.
Marcus was friendly, helpful and easy to reach. He was on time, and kept me informed with what he was doing and how long he thought it would take. I was very happy with the service that I received, and I would definitely recommend him.
Marcus did an excellent job for us. We had an issue with our central heating, and Marcus assessed the problem quickly and fixed it in the timeframe and way he said he would. He was very punctual and professional!
Had a shower issue and was let down by my previous plumber. Phoned Marcus and he came over next day. He diagnosed the problem and suggested solutions. We accepted his advice. While he was there we had two taps replaced and a Combimate fitted. Very satisfied.
I called Elite plimbing to get a quote to install a new boiler. I chose Elite plumbing to carry out the work as the price was very competitive and the communication was very good. They were a pleasure to deal with, very polite and punctual and I found the work to be of a very high standard
Highly recommended. Marcus was able to see me the same day I phoned and arrived when he said he would. He was helpful and informative throughout the work he carried out, and we have had no problems since. 10/10, would call again.
As always, Marcus is super professional. He always does a totally thorough job without rushing. He always gives me the various options before purchasing any parts. He is personable, thorough, professional, and in some cases very quick! (On one occasion he fixed a tap before I knew he had even started the job!) I have no issues recommending Marcus to others. He is my goto man for all plumbing and boiler issues!
Would highly recommend Elite Heating & Plumbing. Have recently undertaken a full kitchen renovation and Marcus has been incredibly helpful throughout. Has accommodated issues as they have arisen, and always suggested quicker and more efficient ways of obtaining the desired result, enabling me to keep the project in budget in the process.
Marcus was absolutely brilliant. Our boiler broke on the Thursday, he made space for a visit on his Friday, quickly identified the issue, and gave a couple of options (changing the heating exchange, or simply purchasing a new boiler), and the pros and cons with either. Once we decided to go with a new boiler, he then moved things around to do this on the following Monday to ensure we were without heating for the shortest period of time. He was communicative, timely, and professional throughout the whole process. I would highly recommend him.
Extremely good service from Marcus. We had a few issues with plumbing/electrical parts which he patiently explained and provided options for resolution as well as fixing the parts he could on the day. Very happy
Excellent service, kind, tidy and always on time. I highly recommenf ELIET HEATING & PLUMMING!
I have known Marcus for a number of years. He is always pleasant to deal with, reliable and efficient. I would certainly recommend him.
Excellent service, reliable and friendly. Would definitely recommend.
We have used this company for 3 years now and have not once been disappointed. The engineer who attended this time has done a superb job. They are highly skilled, always kept their working area tidy, they were courteous and in general a pleasure to deal with. They are reasonably priced and genuine. I would highly recommend this company.
Honest, hardworking and most importantly knows his stuff. I highly recommend Elite (Marcus) for any heating or plumbing work.
Mark was great in sourcing and fitting my new bath tap. Prompt and reliable would recommend to anyone
Very knowledgeable and efficient and very good value. Fitted us in within 24 hours, would have no qualms rexommending to others
Used Elite to fit a new boiler and to service. Good service, competitive price and most importantly reliable. Will continue to use.
‘We had our archaic heating system replaced by Marcus with a clean and efficient Megaflow in less than 3 days. He was very informative and helpful about its benefits and clear at explaining things throughout the process. We were very pleased with his work (he managed to squeeze the Megaflow into our existing airing cupboard) and ecstatic to be rid of our three tanks in the loft. We would definitely recommend him to others.’ Colin and Simone
Refreshingly to find A tradesman that is efficient, friendly, smart and left the place exactly as he'd found it. He also turned up at the exact time he said, how rare is that! It was convenient to pay, l paid by card once the work was complete so I didn't have to worry about having cash to hand. I'll definitely use them in the future and will request the same engineer.
Marcus has done several plumbing and heating jobs at our house over the last couple of years. He is extremely professional, gives well considered advice and does an excellent job.
Elite have made several visits to my house and the work has always been carried out efficiently. I would highly recommend them.
Marcus came round and did number of jobs, including replacing a radiator in the bathroom and servicing the boiler. Very efficient, would use Elite plumbing again
We will certainly call on Marcus again if we have any heating or plumbing problems. Would not hesitate to recommend Elite Heating & Plumbing. Professional service from a reliable company. Thanks again
Excellent & efficient Service, installed boiler and back for annual services ever since, first call for all my plumbing needs. Prompt and professional.
Quick to come out but ridiculously expensive. Both labour and parts. Spoke to a separate plumber who says he would have charged between 50 and 70 pounds. Not £150.
Very professional and a very pleasant young man someone you would be happy to have in your home.
Marcus was very punctual, friendly, efficient and resolved an urgent and complicated heating issue within a short period of time. When I returned home after a busy day at work everything was working perfectly well. It was also very helpful to be able to arrange an appointment on a short notice. Excellent level of service as usual with Elite and ideal for someone who has a busy work schedule!
I had called Elite Heating & Plumbing in the morning to get my boiler fixed and they had sent someone straight away within the hour. Marcus repaired it in no time and also explained to me what caused it and what to do if I experience any problems with it in the future. He was very helpful and friendly. I can very much recommend Elite.
Location
Reading, RG4 Get directions
Opening times
- Monday7:30 AM – 8:00 PM
- Tuesday7:30 AM – 8:00 PM
- Wednesday7:30 AM – 8:00 PM
- Thursday7:30 AM – 8:00 PM
- Friday7:30 AM – 8:00 PM
- Saturday9:00 AM – 5:00 PM
- Sunday9:00 AM – 5:00 PM
Additional information
- Emergency call-outs
- Free quotes
- Domestic work
- Commercial work
- Public liability insured
- Work guaranteed
- Card payments accepted
Other gas engineers nearby
Is this your business?
This page uses publicly available information to help local customers find you. Claiming it is free — book a quick call and we’ll hand it over so you can edit your details, add photos and take bookings direct.


