Blue Flame Service South West Ltd
4.8(213)St George Central, Kingswood and FishpondsGet directions
Blue Flame Service South West Ltd
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Blue Flame Service South West Ltd are a flooring fitting business based in St George Central, serving Kingswood and Fishponds.
Customers consistently praise Blue Flame Service South West Ltd for friendly, punctual and professional work, along with clear advice, fair pricing, tidy workmanship and helpful communication.
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Reviews
4.8
Blue Flame Service South West Ltd is widely praised for friendly, punctual and professional heating and plumbing work, from boiler servicing, repairs and gas safety checks to boiler installations, radiators, bathrooms, kitchens and smaller plumbing jobs. Customers often mention clear advice, fair pricing, tidy workmanship and helpful office communication, with many returning for years. A small number of reviews raise concerns about missed follow-up, communication and aftercare, particularly on some repair and installation jobs.
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First time using Blue Flame for our annual boiler service and we will definitely stick to them in future! They arrived on time, were very friendly and polite, answered all our questions, and didn't try to upsell us or stall or add on anything unnecessary. The office staff I spoke to were also very helpful - the whole process was smooth and stress free.
I used Blue Flame services back in January this year, and thought to wait a few months to write a review, just in case! Blue Flame upgraded my bathroom, and fitted new central heating piping and radiators. Blue Flame were both friendly and helpful, and easy to have around! Only thing I would say is Remember to keep checking on the work being done and that it is being done according to your needs. A couple of times I had to remind or confirm with the workmen what had been agreed with Jason. But overall I very much appreciated their willingness to work with me on the ideas I had, to suggest improvements, and to correct any miscommunications. I am overall happy with the work done by Blue Flame, the standard of workmanship and value for money. So, after the passage of time, I have settled on 4 Stars and say that I would recommend Blue Flame!
Quick and efficient service, got my boiler serviced and gas safety checked by Grant, who was lovely.
We have used Blue Flame for the past 20 years - a local, reliable and professional service. Friendly and dependable. Recommended!
Great service as always no hot water sorted straight away very professional x thank you
Do not use this company. Very quick to sell me a new boiler and take money upfront. The boiler developed a problem today at one of my managed property which was installed less than 3 months ago, after a phone call to the office that I had a vulnerable person living there who doesn’t have hot water or heating the owner Jason relayed his staff to instruct me to contact the boiler manufacturer and did not want to send an engineer out despite having 10 years warranty. I’ve had a number of new boiler installation's carried out over the years with various local installers who have all provided a call out service for the first or two years of installation. Feel totally let down today by Jason who didn’t have any decency to call me an address this incident.TOTALLY DO NOT RECOMMEND THIS COMPANY. Not worthy of a single star.
Very disappointed, had an appointment last week, the engineer arrived on time, checked the boiler and then left hoping I would get a quote from them. Said they’ll call but never heard of them, no email, no phone call, nothing(is bern 4 days now and no sign from them). I even waited a week for this appointment. Maybe not worth the job but they should’ve called and said that politely and I would’ve gone elsewhere. I contacted them because they are local and I support local businesses but I’m disappointed by their lack of communication and customer service support. Not going to use them again,waste of my time.
Blue flame fitted a boiler for me over 15 years ago and this week they replaced it . I can’t rave about them enough after experiencing such bad experiences over the years on other jobs … these guys are incredible! Efficient, professional, communicative, knowledgeable and they are reasonable. Conner fitted our new boiler and new radiators over 2 days , no issues, and was so polite , respectful and helpful. I came home to a clean warm home with no waste left and no mess ! I would highly recommend them and wouldn’t use anyone else from now on . Thank you so much ☺️
Always good experiences with blue flame, whether it's a boiler service, boiler replacement, emergency call out or simply dealing with a wobbly kitchen tap, Jason and team are always responsive and helpful . I wouldn't use anyone else.
Blue Flame recently replaced our old boiler with a new Viessmann. The age and layout of our house made the installation less than straightforward, but Connor and Jason took everything in their stride and quickly identified solutions. They were prompt, courteous and efficient, taking time to explain everything to us, and leaving our kitchen clean and tidy after the work was completed. Highly recommended.
Needed a gas engineer to replace a broken part on our boiler and do a service. All done for £107 by Connor, who was on time, competent, efficient and a nice, decent man who gave useful advice and took his boots off without being asked. Highly recommended - we will be using them when the boiler eventually dies.
5 Stars – Thoughtful, Skilled, and a Joy to Work With We recently had our kitchen and shower room completely refurbished by Blue Flame, and we honestly couldn’t be happier with the results. From the very beginning, they took the time to really listen and understand how we live and what we needed from both spaces. This wasn’t just about fitting new units or tiles – it was about designing rooms that would work for us day-to-day, and they absolutely nailed it. Their thoughtful approach made such a difference. They came up with clever, quirky touches that gave each room a unique character while still being incredibly practical. It felt like a true collaboration – they shared ideas, made suggestions we would never have thought of, and helped shape every detail in a way that felt personal to us. One of the most reassuring aspects of the whole process was how they guided us through each step. They really held our hand from start to finish – answering questions, talking us through choices, and making sure we always felt confident and informed. It made a potentially stressful project feel completely manageable and even enjoyable. Their attention to detail and quality of work were outstanding. Everything was finished to a high standard, and it’s clear they take real pride in what they do. On top of that, they were friendly, respectful, and a pleasure to have around – the kind of people you actually miss once the job’s done. They went above and beyond throughout, often doing things we didn’t expect but were so grateful for. They treated our home with care and really took ownership of the work as if it were their own space. We are absolutely delighted with how both rooms turned out – not only do they look fantastic, but they also feel completely ‘us’. The whole experience was smooth, collaborative, and genuinely positive from start to finish. A huge thank you to the whole team – your hard work, creativity, and kindness made this so much more than just a renovation. You've helped make our house feel like a true home, and we are so grateful. We wouldn’t hesitate to recommend them and will definitely be calling on them again for future projects.
Having seen your vehicles on the road, I made contact with a request to install a new bathroom. Not only did you take the job on you redesigned the layout and it looks totally amazing. Got to give credit to Chris and the team for doing an outstanding job. Their attention to detail in making sure everything was just right. I cannot say thank you enough for what you have achieved and would happily recommend your company to my family and friends..BZ
As always Jason arrived on time, did a lovely job and his prices are very competitive.
I have been using Blue Flame for around 15 years now and am very happy with the service they provide. Their engineers are always friendly and efficient.
Absolutely great service, professional and reliable. Definitely recommend this service! 😊
Arrange for Blue Flame to service our boiler. Jason arrived bang on time and carried out the work in a professional and friendly manner. I mentioned as he was leaving that I'd had an issue with the valve on a radiator. Jason took a look and managed to fix it in a few minutes, and did not charge me for this.
Had seen the team working locally on a project and took their details to make a booking. Really great team. Efficient work. Had a boiler and electrics done in the house while we were away, so needed high levels of trust. Great communication. Great ransparency and overall great experience. 100% will be using these guys again for any future projects, questions or if I need to recommend anyone. Top.
Phoned blue flame and they came out same day which was good and the bloke seemed nice enough but he spent 10 mins fixing boiler seemed to work but when I came down next day the boiler was leaking phoned the bloke up who came around and he said he would sort out but surprise surprise no one comes back , spent £150 to get a leaking boiler damaged floor, not great !
Great service from this company, they serviced my boiler after I'd been let down by some other companies, I'll definitely be using them again.
Top quality, friendly service for an excellent price. In short, highly recommended.
i posted a job on check a trade, within 3 hours Blue Flame had attended (sorry i don't know the mans name) and sorted the problem out and charged a very reasonable fee. I know where to go when I need help with a boiler now! thank you-excellent service
Chris and his team were terrific, working tirelessly throughout the day and even coming early in the morning or on weekends to squeeze in last minute finishing touches on our new bathroom. Couldn't recommend enough!
I have used this company for 10 years for the landlord gas safety check, new boiler and radiators. Very efficient, fair pricing and consistent excellent customer service. Highly recommend.
I have been using Blueflame for gas & electric safety checks for many years and have always had first class service. They have also done one gas central heating system installation for me whilst tenents were in the property with no problems whatsoever.
We were very happy with the advice Jason gave us and went ahead with his recommendations. The fitting service was excellent and the new radiator has made a huge difference. We now have a warm and comfortable living room.
Been using blue flame for more than 10 years - always more than happy with the service provided
We recently had our kitchen done by Jason and the team. We are over the moon with the kitchen .. it has been totally transformed! The team have been fantastic and have completed to a very high standard. Cannot recommend Blue Flame enough … So much so we are in the process of planning our bathroom with them currently ! Thanks so much, Mr & Mrs Holdstock
High hopes for efficient comms and simple appointment. Received quote for boiler service and sent several emails to invite the company to provide a time and day. No response. Maybe too busy - good for them. Maybe bigger fish - good for them. Maybe a good reason or maybe emails in junk. Either way. Waste of my time. D
Blue Flame have serviced the boiler at my home and produced a Gas Safety certificate for a rented property. In both cases the service was excellent. Communication was timely, appointment times were respected and problems were identified and resolved in a timely manner. Pricing was also transparent and reasonable.
Been using Jason at Blue Frame for years for serving and repairs for both myself and my elderly parents. Called this morning as parents heating and hot water not working, as always very helpful fantastic service. Definitely recommend
Had a boiler dreakdown in late October just as the weather was turning. Great service particularly with a 7 month old. While they were waiting on parts they lent us a portable heater. With the little one they did prioritise us but sounds like they could've done the work reasonably quickly anyway. We called them Monday, came Tuesday and fitted the part they'd ordered on Wednesday. Call out charges seem pretty much the going rate as well (obviously no one likes that bit!! ****UPDATE**** Used Blue Flame a few times now and they’re just great. Thoroughly recommend them.
Excellent, polite, professional service. Good price and knowledgeable, helpful engineer.
Excellent quality of work for a new boiler installation in a complex situation. Jason took great care to enable what we wanted and to future-proof us for further improvements. All of the people who worked on the installation were friendly and resourceful, e.g. Dan, Jed, Dennis, Mike, Sam . I would recommend Blueflame to my friends. The price was also very good! Excellent value. The follow up Boiler services also went very smoothly and I ca find no fault with the company.
Jason is a really great guy that is friendly, punctual, efficient, effective and gets the job done. He deeply cares about the customer and I can highly recommend hiring his services to you. I will be going back to him in the future and telling my family and friends to use him and his team. A true professional.
Blue Flame designed and installed our bathroom. The design experience was excellent. Gemma worked collaboratively with my wife to ensure that every detail was presented to her during the design. The product that was supplied and fitted was 1st class. The team Jay selected to complete the installation were equally detailed with the installation and kept us fully informed of all the work that was being carried out. I would like to take this opportunity to thank Jay and thank team for completing the work in a very professional manner and to the highest standards. I would recommend Blue Flame and would gladly provide a personal reference for this business.
Second time I've used Blue Flame, once for a boiler breakdown and once for a boiler leak. Both times, absolutely excellent service and work. Back up and running the same day with just a call-out fee. Honest and friendly. Thanks
Would have no hesitation in recommending Blue Flame. Jason is extremely knowledgeable, helpful and friendly.
Blue Flame reliably service my gas boiler each year. They arrive on time, and do the job without creating any mess. (And are friendly!)
Great service from Blue Flame. They're good value, efficient, and reliable - thoroughly recommend
I had my new gas fire installed by Jamie today. All I can is that the service was outstanding. Jamie was extremely friendly and professional and left the room immaculately tidy. I love my new fire and would highly recommend both Jamie for his amazing installation and blue flame. 5 star service ⭐️⭐️⭐️⭐️⭐️
Excellent work from Jason - he’s genuinely happy to help. And does a very good job.
Have been using Blue Flame for boiler services for the last few years and had them install a new boiler today. Professional and tidy job done quickly by friendly engineers.
I have been using Blue Flame Services for the third year in a row. They installed my boiler and subsequently performed maintenance for the following 2 years. Everything about their services was of the highest standard. No complaint and would recommend without any reservations.
Great service, turned up at time agreed, respectful, clean and tidy worker who completed the boiler repair and service requested efficiently and effectively. Could not ask for more.
Booked a gas boiler service and radiator valves to be replaced, Jason arrived within time frame given, amazing service, very very clean and proffessional service, very friendly, deffinately will be using again.
Excellent customer service, was just a serviced boiler but they also then helped my wife bleed radiators and then helped us understanding our heating system!!! Went above and beyond
Jason arrived on time and on entering, removed his work shoes. He was clearly an experienced engineer and very knowledgable on the type of boiler he was testing. His charge was very reasonable and I would have no hesitation in recommending Blue Flame’s services
I have used Blue Flame a few time now and each time they have been very professional and efficient. They have dealt with my enquires with ease and I will not hesitate in using them again. Thank you for your services.
Called Blue Flame at 12pm with a fault on my boiler, by 5pm all fixed and working. Customer service like you could not imagine! Fantastic job Blue Flame!!
Blue Flame Services installed our new boiler and have come to service it ever since. Excellent service, prices are in line with the industry and they send us yearly reminders for the service. Happy to recommend them.
Great service, reasonably priced, Jason is a great guy. Administration and booking hassle free. I would thoroughly recommend using Blue Frame Gas services👏
Boiler replaced with a new Viessman. It was installed and it works, but a bit slap dash, would of made a better job myself, but not in 8 hours. Electrical cable outer insulation cut through, but left, pipework and new magnetic filter could of fitted better, but the quote was £500 cheaper than others. Had no reply to my email, and also found the newly fitted magnetic filter was fitted the wrong way round.
Jamie installed a Viessmann 100w combi boiler for us today. Did an amazing job start to finish, explained each step as he went in a highly professional manner.
I called Jason with a problem I had with the shower water going cold and hot and wanted to make an appointment for him to check my boiler. He was so kind to give me advice over the phone to check the shower head first to see if the problem was with the shower head or not. He didn't want me to waste my money on making an appointment first.
We have use Blue Flame over several years, they installed our boiler and perform annual maintenance and gas safety check. They are very friendly and professional. Highly recommended.
We have used Blue Flame a couple of times and have been incredibly impressed. Would highly recommend. Jason is very friendly, and exceedingly good at what he does.
Quick & efficient service of gas boiler. All problems fixed expertly. Would recommend to anybody
had our annual service and a couple of things done as always very efficient and very prompt
I have a rental property for which Blue Flame have looked after the central heating for many years. They also do the Landlord Safety Certificate. Always reliable and trustworthy. They fitted a new boiler at the property a few years ago and it's still going strong. They always turn up as booked and give clear advice and guidance. Definitely recommend.
Brilliant service from Blue Flame for our annual boiler check, definitely recommended!
We can always rely on Blue Flame gas services, professional and reliable to service our rental property and maintain the services would highly recommend
Had a really great experience and received excellent customer service before, during and after a new boiler installation.
Carried out annual boiler service. The engineer was friendly and polite. Didn't leave a mess. Price was reasonable. Will use again.
The engineer that visited us was honest and professional, he was also very happy to answer any questions I had. He kept the place tidy, you wouldn't of even known he had been there. Would definitely use them again.
We have used Blue Flame to carry out the annual Gas Safe boiler and gas appliance service in our rental flat for many years now. They very helpfully get in contact on the yearly anniversary to remind me that the service is due and then get in touch with our tenants and do the rest without fuss or bother. They are great communicators and efficient and we are very happy with their pricing. Their follow up is always prompt and efficient too. I cannot find fault with them and would wholeheartedly recommend them to others.
They are really great at what they do and very polite. I asked about an issue we had with the bathtub water not being warm enough and they fixed it right then and there and refused to charge extra. Also on a previous boiler inspection appointment I mentioned one of our toilets doesn't work. They offered another appointment and fixed it for a very reasonable price. I fully recommend blue flame.
I have used Blue Flame Gas Engineers before, it was easy to book my yearly gas service & I was having problems with my heating. Jason called on time he was polite, & very helpful he explained what he thought the problem was & quickly solved it. Jason also discussed with me we might want to think about thermostats for the radiators & one to control our overall heating. In this time when we all should be thinking of using less gas that is very good advice. Thankyou
Had a prompt, swift visit and they got the job done. Was very professional and friendly, will definitely use again when the time comes.
Would happily use Blue Flame again and wouldn't hesitate recommending to others. Jason is friendly and knowledgeable and provides a great service.
Blue Flame responded quickly for my request for a boiler service. Jason turned up within the time period expected and the work was completed quickly and without fault. Very professional throughout. Thank you very much.
Great service from Blue Flame. Job done well, always on time, polite and tidy, with good prices.
I've been using Blue Flame Gas Services for the last few years. They are reliable, totally trustworthy and always do a really good job. I wouldn't hesitate to recommend them.
We have been using Blue Flame for all our heating/boiler issues for over a decade now. Jason is very friendly yet professional and no job is too small or too big. He replaced our boiler and all 14 radiators. Other times he has come in to pipe up a gas hob. Excellent service and always turns up when he says he will.
Jason is reliable and always arrives when he says he will. Have used Blueflame for quite a few jobs over the years.He explains whats wrong and gets it fixed. A recent new installation was great price and professionally done. I won't go anywhere else.
I have been using the Blue flame team for the last 5 years to conduct my annual gas inspection and PAT testing on the property we rent. I have found the great to deal with and deliver a great service year on year!
Highly recommend Jason - he is reliable, punctual and professional. As well as being a really nice guy. He installed our boiler and has been servicing it for many years now - as well as a recent emergency call out where he came out to us at 7am on a Saturday morning and got our heating back working.
Jason and his team did a great job of answering all my boiler related questions, are easy to get hold of over email and phone and did a quick and professional job.
100% recommend. Jason was fully booked but came out to us at 7am one morning and returned after his day's work the following evening to make sure our broken boiler was back up & running. Friendly, reliable & did the job that was needed quickly & efficiently. One very grateful & now warm again customer!
Jason was helpful, adapted to our needs re timings and got a lot of work done efficiently and before Christmas so that we could have hot showers again! A huge thank you, and an apology for the slight lateness of this review as Christmas seems a while ago now.
I contacted Blue Flame Gas Services as my boiler was loosing pressure. Jason described what might be the cause and provided a quote, and I booked him in. On the day, he turned up on time, assessed the boiler, which turned out to just need its expansion vessel repressurising, so I only need to pay for a service callout. Excellent, professional service, only doing what was needed. Recommended.
Honest, efficient, friendly and reassuring. Really really pleased to have him as our gas engineer.
Jason came out the same day to help me with my broken boiler. Back the next day with a spare part and all up an running within about 20 mins. Really great service.
Very pleased with the service received. Jason was very polite and professional, careful and tidy.would recommend and will use this company again.
First time using Blue Flame, and wouldn’t hesitate to use again. Jason was punctual, friendly and very professional. Sorted out my boiler problem at a very reasonable price, at short notice. Highly recommended
Great service! They remind me every year about having the service, they turn up when they say they will, they are friendly and they ensure my boiler is safe and functioning well. Just what you want!
Blue Flame Gas Services installed and service the combi boiler yearly. Their service is excellent, reliable and always on time. Their works is neat and tidy. Very pleased with their work.
We have used Jason from Blue Flame Services on several occasions and always found him polite, prompt and efficient with an excellent standard of work. No job is too big or small and he offers exceptional value for money for a such a high standard. I have no hesitation in recommending him to others and will continue to use his services for all future heating and plumbing work.
As always; quick, punctual and professional service. Always answer their email, too!
Excellent service! Used Blue Flame twice regarding our boiler service/PAT test and then at a desperate request (usual plumber let us down 3x) to check a leaky tap, was willing to help with this as well. Gave me a window period of arrival time and kept to it. Will continue to use in future and recommend highly.
Just had the boiler serviced. Very pleasant, easy to deal with and fairly priced. We'll see you next year.
I have had many years experience of using Blue Flame services, to include fitting an entire new heating system. Throughout each and every occasion l have been entirely happy with the excellent quality of service on all counts, to include punctuality and reliability. I can completely recommend them to anyone without hesitation.
Jason came around and did a boiler service, and I asked him to quote to instal a radiator and fix my shower. Both times he turned up promptly when he said he would, did the work, left everything tidily and generally did an all round great job. Also, very friendly/ personable and I will definitely use again, and be recommending to my friends. Thank you.
Top notch. Couldn't ask for a better heating engineer. Very polite and friendly too.
Blue flame have been out a few times to fix our boiler. They provide a friendly, reliable service. I'd have no hesitation in recommending them.
Brilliant advice and installation. Top notch aftercare. All round great personable people to deal with.
We had a new Viessman boiler installed by Blue Flame recently and are very happy with the work and the boiler. From the outset, with the initial quote from Jason we had confidence that all would go well. Two obviously experienced installers arrived on time and put the boiler into a tight spot with no fuss and no mess. The boiler is neatly installed and working really well. All thanks to Jason and his team. We look forward to dealing with Blue Flame again for the annual service.
Unbelievably good service. I had an emergency, and Blue Flame fixed it in one day. At a very reasonable cost too. I found them via a personal recommendation and would unhesitatingly pass on that recommendation to anyone else.
Jason was on time for a boiler service and also resolved a small issue in a very efficient manner. Thanks.
I got an appointment the next day. Great service received, boiler now fixed. I would definitely recommend and I will certainly being using Blue Flame Services in the future.
Jason at Blue Flame was very friendly and professional. He fitted my gas hob quickly and even secured the electric oven in afterwards. He also detected that the gas pressure through my gas meter was too high and phoned the gas board for me to have this sorted on the same day. I would definitely recommend and will be using in the future for boiler servicing.
I couldn't be happier with Jason at Blue Flame. He was very accomodating regarding fitting us in and visiting when it was convenient for us. He serviced and repaired our boiler quickly, at what we feel was a good price. We will continue to use him to get the boiler serviced.
40£ for just adjusting the setting on the boiler ! (I set it to a min and forgot about it! ) No service for the boiler!No problem with the boiler ! Justin was in and out in few min !
Jason and Jan @ Blue Flame are consummate professionals through and through, providing a friendly and expert service. Would not hesitate to use Blue Flame again or pass on their details to friends and family. The best I have come across in Bristol. Alex & Gita
Jason helped me out when I’d been let down by another gas engineer. We were so impressed we’ve used him again since and I would definitely recommend him.
Jason serviced our boiler the day after I called him. He's a nice bloke, he was on time and he made no mess at all. I can't fault him and I'd recommend him.
Had a pigeon stuck behind our fireplace. The engineer came out the same day an hour and a half after they usually close. Guy was super friendly and managed to save the bird! Would fully recommend to angoan
Had issues with our boiler and Jason was always prompt, professional and quick to resolve. Also tried to help to avoid a call out charge if possible, which was hugely apprieciated. Would highly recommend to anyone that's having boiler issues or problems.
Excellent, professional service from start to finish in terms of communication, punctuality and friendliness.
Going on positive feedback from other customers I called on Jason to sort out a problem with my central heating. He arrived on time, sorted the problem and gave me good advice. Definitely recommended!
Jason arrived on time, was very friendly and informative. He patiently explained how to top up the boiler and the signs of a failing boiler, so we could keep an eye on it in the future. Really professional service, would give 6 stars if I could
I rented a flat on Gloucester Road for 6+ years and this was the company our landlady used for all boiler servicing, repairs and replacement. The staff were always a pleasure to deal with over the phone and in person, and resolved any issues very quickly. They gave you a time slot for their visit and stuck to it too, which was usually done in time for me to still get to work for 9am. As a homeowner now, I will definitely use Blue Flame if we ever need their services.
The engineer was prompt, knowledgeable and helpful with suggestions for future planning
Lovely experience, they came the same day for a boiler service, very efficient!
Jason serviced my mums boiler. Excellent job 😊 so pleased to have found someone so reliable and trustworthy.
He sorted out my broken boiler quickly, turned up when he said he would. It wasn't too expensive. I'd recommend them.
Called Blueflame during the cold weather. Service was first class, punctual, friendly and did a great job for us. Highly recommend!
I approached Blue Flame after having had problems with a recent hot water installation in my house. Jason was knowledgeable, considerate and practical in his approach. There was no jargon, he knew what he was talking about and he fixed a longstanding problem without fuss. I am very appreciative!
After 3 weeks of other people letting me down! This one phone call solved all my problems within 24 hours don’t know why I didn’t hear about him first would of saved me so much trouble!!! Amazing service so polite and helpful and came out to me within 24 hours!! Price is good considering he provides the parts!! Highly recommended!
Really happy with the service provided and clarified everything I needed to know. Would heavily recommend!
My boiler had stopped working this morning and I called blue flame about 9:30 am. Jason popped round within 15 minutes and got it working. He also showed me what to do if it should freeze again. He was all done and job completed within an hour. The best plumber service I have ever had! I will defiently be using blue flame every time I need plumbing done and would happily recommend them to my family and friends. Thanks Jason.
Jason has installed and serviced a number of boilers for us over the last 3 years. Very reliable, responds quickly to messages and we would thoroughly recommend him and Blue Flame
Jason was recommended to me by a local chimney sweep and he provided an excellent service on his two visits to service and fix an issue with my boiler and flue. Very clean, tidy and prompt service and provided useful tips/guidance. Will use again.
Polite, friendly and professional service. Would highly recommend and absolutely use again in the future!
After being let down by a large well established plumbing company my partner came across a recommendation for Blue Flame on a BS5 Facebook group. With a leaking scale inhibitor that appears to have been leaking for a long time we called Blue Flame. Jason called to the house and immediately told us what the issue was, how he would resolve it and when he could fit us in. True to his word he was back at the agreed time, very courteous, helpful & our issue was resolved in half an hour. Hopefully we won't need a plumber again for a while but if we do, I'll be calling Jason. A real pleasure to use. All the best, Paul
Jason has completed my Gas Safety Certificates for 5 years and he is always reliable. I can also call on him in an emergency for help and advice and this is invaluable for a Letting Agent. I totally recommend him.
An excellent job done and many thanks to Jason. A fast, efficient service. Reliable and trustworthy. Great customer service and very professional. I would definitely recommend Blue Flame! A+++
Great service from the company and excellent advice given. Would recommend.
I can highly recommend Blue Flame. Jason was both professional and friendly and carried out the work to a very high standard. I will be using Blue Flame again.
Amazing customer service. Boiler was on the blink. Got part and installed within 24 hours of diagnosis. Jason did a top job. Thanks!
Excellent service, and super friendly staff helped resolve all issues I was having with my boilers and radiators. Would 100% recommend.
A very good service.they arrived promptly and fixed the problem quickly and efficiently.
Excellent, they serviced my boiler and also fixed some other issues with my rediators at the same time so now my heating works mich better. Many thanks!
Spot on. First time I've used Blue Flame, but they're definitley now my prefferred choice. Thorough, friendly, and good value service.
Another professional, friendly and reliable service from Blue Flame. Would definitely recommend.
Our boiler broke and as soon as I was able to contact Blue Flame directly (rather than through the landlady) the fix was in place. Jason was happy to come round after social working hours and, when needed, ordered parts for the next day. Our heating is now back on and we're delighted with the service overall. I'd recommend Blue Flame Services to anyone in the Bristol area.
Excellent service! This was the first time I've used Blue Flame, but it won't be the last. After a bad experience with another firm, I was impressed with the friendly manner and professional attitude I encountered at Blue Flame.
Superb service. Excellent value. Jason was friendly, efficient and very knowledgable. This is a new house but he took the time to explain the system, the controls etc, having fixed the boiler. Will definitely use again and strongly recommend.
This was the first time I have used Blue Fame Services for my boiler service, But it will not be the last. It was a very thorough and efficient job. The whole process was thoroughly explained whilst the work was being carried out, and a couple of helpful tips were given on how to make the boiler / heating system to work more efficiently.
This is the second time we've used Blue Flame, in particular Jason, for full boiler and heating installations and both times the work was carried out superbly and in a tidy manner, very quick and efficient and very knowledgable. We're very happy with the service and would definitely recommend
I could not have been happier with the amazing service. Super friendly and helpful. Doesnt try and charge you for stuff you dont need and as a female living alone i really appreciated that! They do early mornings and evenings and saturdays which helped me put soo much, my boiler got fixed before work-so helpful! I will definately be using these guys when my boiler eventually packs up!
Had a landlord Gas Safety Check. Very good and efficient service. Would def recommend.
Blue flame have always delivered an excellent service and have installed a boiler at short notice when our boiler broke down. I will continue to use blue flame
We called BlueFlame after an issue with a boiler which we were told by other companies was terminal and required a full boiler replacement. The experienced engineer turned up on time and quickly diagnosed the true problem, and returned 2 days later, on time, after ordering the part and installed it, rectifying the issue. I would highly recommend as a first point of contact if you have a boiler issue. Good service all round. J
Excellent service! The engineer was on time very polite,professional and clean. The price was great and he even did a bit more work then was expected from the job. Definitely recommend and will use for future gas related work.
I was extremely pleased with the service we received from the very start. We received a reply to our initial email promptly and arranged a convenient time for Jason to visit our house. He arrived punctually and was friendly but efficient. He was fully aware of the issues we needed looking at in advance and diagnosed our boiler issue straight away. He showed me how to fix it ourselves next time and did not charge anything beyond the call-out fee for this. As promised, we have now received our quote for a replacement radiator and will be happy to go ahead with this. We will always come back to Blue Flame for any future issues.
Very attentive and did all work to a high standard. Will certainly be using them again.
I recently had a central heating system installed by Blue Flame. Great quality service, very reliable and excellent all round installation. Highly recommend to anyone
I was very pleased with the efficiency and professionalism of Blue Flame. When my boiler broke down I contacted them as I was let down by another company last minute. I explained my situation and told them I had a young baby and really needed someone to come asap. They told me this would be no problem and they would make me priority. They came out the same day and managed to get my boiler up and running. The engineer was very professional and did a great job. I was very pleased with the company from the minute I called. I found everyone very friendly and efficient. I would definitely use them again and highly recommend them.
I had my unvented hot water cylinder (Range Tribune HE) serviced by Jason from Blue Flame. My whole experience with Blue Flame was excellent from booking the appointment over the telephone to the actual service. Everyone was very polite and helpful and a price was given before confirming the booking. Appointments are made in 2 hour slots and Jason turned up within the allotted slot. He explained exactly what he was going to do and then got on with it and left the area clean and tidy when finished. From this experience I would highly recommend Blue Flame Services.
Excellent service, thoroughly professional. Our boiler broke last night and we only realised this morning. Called up Blue Flame Services, who managed to squeeze us in same day even though they were very busy. Came round when they said they would and took a minute to identify the problem (a leaky automatic air valve). The plumber ordered a new part and said it would be with us by Monday. I asked if it could be any sooner because that's a long time without gas. He said he'd see what he could do. He had another job to get to so left, but called back later and said he could be round in a few minutes to change it all over. He did exactly that - all sorted by 13:30 same day. Brilliant! No mess, no fuss, quick professional service.
I had a boiler service scheduled which had been booked weeks in advance, unfortunately Blue Flame cancelled at short notice ie at the appointment time. Phoned them to reschedule an appointment in the next couple of days, they said they would phone me back and never did.
Location
St George Central, Kingswood and Fishponds, BS15 Get directions
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 2:30 PM
- SaturdayClosed
- SundayClosed
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