PCL Heat & Gas Engineers Limited
4.8(53)Whitehaven • OZEV authorised installer • RECC




About
PCL Heat & Gas Engineers Limited is based in Whitehaven. They install EV chargers, solar thermal systems and heat pumps, and they fit battery storage too. They also look after boilers and central heating, from servicing and installation to putting in a whole new system.
Services
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Solar thermal installation
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Heat pump installation
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Reviews
4.8
Reviews of PCL Heat & Gas Engineers Limited are mostly positive, with many customers reporting professional, friendly and tidy work on boiler installation and servicing, plumbing, central heating and heat pump installations. Several reviewers mention being kept informed and getting clear explanations, and some praise the office team's communication. Two reviewers report not being called back: one says no estimate arrived after a radiator enquiry, and another says calls about a job were not returned. Reviewers also report efficient and polite engineers, with one describing installation of a commercial boiler system at a pub and another describing a full house renovation.
From start to finish the professionalism of the team was incredible. Always clean and tidy, polite, did a full shift each day. I'd recommend them to anyone wanting to switch to an air source heat pump
PCL net zero recently installed a heat pump in our house. They have been professional, reliable and thorough every step of the way. Their knowledge of heat pumps is second to none and we are lucky to have such a great company in West Cumbria. Would really recommend.
Very pleasant lad and very efficient 😊
Came to give me estimate for new radiators to be fitted said they would send estimate out to me that was over a month ago never got back to me . Very disappointing went somewhere else .
We had our house completely renovated at St Bees and on a very reliable recommendation chose PCL to modernise all of the plumbing and central heating. It was a decision we will never regret. The systems now in place are modern, thoroughly up to date and state of the art. Our bathrooms and showers are a pleasure to use. The insulation and zone heating must make our house one of the warmest coastal properties in the area whilst efficient on heating bills. Zone heating enables us to set our heating on a phone app at any place, anytime, anywhere and regulate the temperatures in different areas of the house. The company was easy to deal with through its dedicated phone line and the head of operations Mr Phil Clarke is bright, intelligent and advanced in his methods and ideas. All of his staff were smart, polite, experienced, competent and ultra professional. I highly recommend them and if you want further evidence you are welcome to come and see the work for yourself.
We have used PCL for several years to install and maintain our heating system. Most recently they installed air source heating, solar panels and a Vaillant heating system, including battery storage. As a new build project, they also undertook all the plumbing and electrical wiring to the premises. All the technicians and engineers are skilled, knowledgeable and reliable in everything they do, including the apprentices. The technicians and engineers are ably supported by an efficient office team, who provide excellent communication. It has been reassuring experience to work with Phil and the team, especially as we know they are responsive when dealing with emergencies or small jobs.
Efficient service as usual,some delays due to weather as somework was outside but I was kept informed. Office staff and engineers are helpful,knowledgeable and friendly Would definitely recommend PCL
We have been delighted with our new Heat Pump and the excellent way in which we have been guided through its installation and commissioning. The PCL team are excellent in all respects.
Excellent service from the initial home survey through to the installation of a ASHP, Solar & Battery storage system. The whole team were excellent, and I would highly recommend PCL to anybody.
My first use of this company and certainly not the last, they serviced my boiler and fitted a Hive thermostat kit. Very professional staff, pleasant engineers, on time arrangements and kept informed. Highly recommend.
Great service, professional from start to finish.
PCL have recently fitted a new boiler following a sudden failure. Charlie and Keaton were friendly, knowledgeable and did not leave a mess! Overall a very happy customer! Highly recommended!
Nothing was any problem first class just had my yearly service thanks Charlie
I've used PCL for years now, they provide an excellent service, always friendly and tidy and they do a great job every time, from fixing a leaky tap to replacing my boiler and carrying out annual servicing. I would recommend them to anyone looking for a good plumber!
A friendly and efficient team did a great job of installing a high quality air source heat pump and making changes to our hot water and central heating systems.
First class service and top class staff. Gas engineer and Electrician came and surveyed my property very quickly and at the time agreed. Works were also carried out in a very timely manner, very professionally and tidily. Office staff were also very helpful and supportive and any of my queries were responded to very promptly. Very impressed with the service I received and I will be using PCL for any future works required and would not hesitate in recommending this company to anyone looking for domestic Central Heating system and Electrical work.
Great service, came within the hour, fixed the fire for my parents and we're really friendly and efficient. Would recommend 100%
booked in gas boiler servicing a few weeks ahead, text and email reminder day before, turned up on time, supplied complete report after, friendly and helpful.
Absolutely great repair.two great lads who worked hard and got the job done quicker than I expected.i would recommend them to anyone.thank you lads.
Rang last week twice, to which they said they will call me back, and heard nothing since. Avoid
Boiler service. Excellent communication, great service. Full information provided. I would recommend
Phil Clarke and his PCL team recently did an excellent job installing an air source heat pump system, with new pipes and radiators, in our old stone house. All stages of the process, from initial heat loss assessment and advice on insulation needs (separately installed), to the installation itself and final documentation, were completed efficiently. PCL also installed water filters to enable the use of our borehole water with the new system. The new heat pumps are fantastic, and we are really delighted. Overall, we very strongly recommend PCL.
Great service once again.
What’s to say, usual 5 star service. Everyone should use this company.
Phoned PCL after my boiler broke down. i got a prompt reply and an engineer came soon after. Phil the engineer diagnosed the problem within minutes and sorted the problem. He was very polite and helpful. i would use this company again without hesitation.
Best service I have had in this field. Excellent work. Reliable and courteous. Can only highly recommend
Arranged for someone to come out gave very good advice waiting on quote
excellent service friendly and polite engineers.
My boiler failed on Saturday evening and because of the response and professionalism of PCL it was back in operation by Sunday lunchtime. Great service! Thank you.
We had a very positive experience with PCL Heating and gas engineers. They came out when they said they would on time, they hit the time scales they advised and were very pleasant and professional, they cleaned everything up after they finished and did a great job . I would highly recommend them to anyone I would definitely use them again , so before you ring anywhere else try them first you won't be dissapointed Paula & Stephen Wilkinson
Excellent is the only word to cover this company, from initial enquiry to full installation, every aspect was covered and explained followed by exceptional personal service and fully explained instructions and installation. Could not recommend more highly!
Great service as usual, We wouldn’t use anyone else Phil has a great team of lads that do a professional job.
Always good service.
Professional and friendly. Excellent service I will be using this firm for all my plumbing and heating needs. I highly recommend PCL and would like to thank them for my radiator installation.
Great service and a,lovely helpful friendly secretary Julie it was much appreciated when you had no heating or hot water
Very efficient service , great lads
Totally professional in every aspect of their service. I would highly recommend PCL.
Prompt response when a gas pipe to our boiler needed to be repaired. From initial contact through to completion of the work PCL were a pleasure to deal with, and the two guys that did the job were courteous, efficient & professional.
Had my boiler serviced by PCL a year after they installed a new boiler. Great service and price. No hesitation in recommending PCL for boiler installation and service.
Have used this company over several years, can't praise PLC enough, excellent workman and thoroughly professional in every aspect.
Just had a new boiler system installed at the pub by PCL. Phil came out to quote for the job and I explained the frustrations that I had with the old boiler system that we had inherited when we bought the pub, Phil went away and designed a system that would suit both the commercial and domestic element of the pub, which other companies had not done. Although not the cheapest quote, Phil has installed a superior product, which from the design should save me money in the long run. Everything was explained to me and how long the job would take and they arrived on time every day and completed the work to a very high standard leaving no mess. Matt, Grant and Ben worked long hours to install the new system and stayed late on the Friday evening to get the system up and running over the weekend. Really good set of lads and answered any questions that I had and explained everything really well. Really impressed with the new system and making savings on consumption already.
Annual service completed, great service,highly recommended.
Very good and helpful service and fast response to a crises when boiler would not work
These guys are great efficient, polite, know what they're doing. Absolute Sterling job on fitting our complete heating system.
Phil Clarke installed a new boiler for us last year and have since provided an efficient, professional service. He and his staff are friendly, approachable and nothing is too much trouble. Their communication is superb and they respond to any queries or concerns incredibly promptly, even during lockdown. A fantastic service and one we wouldn't hesitate to recommend if you are looking for a heating/gas engineer.
Arrived on time and completed the work (safe isolation of a kitchen gas supply no longer required) very efficiently and no mess. I would use this company again.
Was well pleased with the work carried out by Phil in a very professional manner and I have no hesitation in recommended PCL .
Great service
Excellent local helpful service! Reliable and trustworthy, would definitely recommend. We used for gas hob connection and kitchen pipework and also replacement boiler for hot water and heating. Certification and warranty provided.
Area
Opening times
- Monday8:30 AM – 5:00 PM
- Tuesday8:30 AM – 5:00 PM
- Wednesday8:30 AM – 5:00 PM
- Thursday8:30 AM – 5:00 PM
- Friday8:30 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2016
- OZEV authorised installer
- RECC
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Also available in Whitehaven
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