Nightingale Electrical
4.8(41)Monmouth • OZEV authorised installer




About
Nightingale Electrical Ltd t/a Nightingale Electrical is based in Monmouth and covers Bristol and Bath. They install EV chargers and battery storage, and they take on commercial work. They give free quotes. They are listed with OZEV as an installer.
Services
Reviews
4.8
Nightingale Electrical Ltd t/a Nightingale Electrical is described by many reviewers as professional, and several say the team was friendly, polite and left the work clean and tidy. Reviewers commonly report clear communication and that questions were answered, with Barney and Amanda often named as helpful and patient. Solar, battery and EV charger jobs are frequently mentioned, with reviewers saying the systems worked as expected; one reported a complex installation working beyond expectations, and another said a 7kW system and battery worked perfectly. One reviewer said their deposit was never returned and was swallowed up by fees and charges, and that there was no aftersales help. Another reviewer noted that a grid connection application was rejected and the allowed inverter size and export limit were lower than wanted, which they said was outside the company's control; one also reported a short delay when unexpected issues arose.
Very professional in every aspect from quote to completion.
We would absolutely recommend Nightingale Electrical for a solar and battery plus EV charger installation. Before engaging with Nightingale, educating myself about PV & ESS tech and the kind of system / hardware that was best suited to our needs was a very overwhelming process - but right from the initial contact request with Nightingale, Barney went above and beyond to answer my many (and there were alot) questions throughout the entire design process. He was more than willing to provide 6 separate designs, make various tweaks and provide a granular breakdown of his quotes to enable me to better compare with designs and quotes from other installers - something that not all other installers would do. He was very professional, helpful, and responsive. We ultimately chose Nightingale over the other 4 installers we had received designs / quotes from because of the service received during the design process and the fact that they were a small, local company - we knew our business would make a difference and that we would continue to receive the personal touch to post install service. The team that Nightingale sent to do the install were equally professional, courtious and diligent who completed the job in the communicated timeframe. As with any significant house improvement project there were a few unforseen problems during the 3 days of install, but Barney was quick to identify them and problem solve or put right so that the install was not delayed. Now that we are fully up and running with our solar, batteries and EV charger and going through the learning curve of how these systems work together, i know that Nightingale will be on hand to help troubleshoot any issues encountered. The biggest piece of advice i can give prospective customers is not Nightingale related but more about setting expectations of what the grid will allow you to have with your G99 application. Our initial request was rejected and we were only allowed an inverter half the size of what we wanted and the export limit was capped extremely low. This is something outside of Nightingales control but again Barney stepped up and explained our options, more than happy to provide a revised design and lower price for the smaller solar array and inverter equipment that best suited the grid restrictions placed upon us.
Awesome company arrived on time stuck to there schedule, high standard of workmanship no complaints at all would highly recommend
Very pleased with a complex installation which is working well beyond my expectations. A few teething problems were promptly dealt with. Good people to work with, I have no hesitation in recommending them.
First class job carried out by very pleasant, professional installation team who took time to explain the workings of the solar equipment. Completed installation looks very unobtrusive compared to other installations we have seen. Administration side of the contract was well handled by Amanda who kept us updated of the progress of our application at all times. Would have no hesitation on recommending the company.
From first contact to post install Nightingale Electrical have been professional, reliable and courteous. Barney offered sound advice, with no pressure selling, answered our questions and tweaked proposals to show us the pros and cons of different configurations. The installation started on the agreed date and was completed sooner than we expected. Customer service has continued post installation and we are extremely pleased with our solar system. We wouldn’t hesitate to recommend Nightingale Electrical to anyone considering solar panels or batteries.
What a task teaching myself what solar is both research and self learning, then where do you go for advice and a quotation without the hassle that then sometimes follows. I tried the usual suspects, my energy supplier and a couple of online advertisers through Facebook and even though that taught me a lot the chasers after it become quite annoying. I took a break and then I came across Nightingale as I really wanted a local company and someone that I could actually talk through what the best options where. I spoke with both Amanda and Barney and had a few options available to me and surprised myself on what I had learned on the way. I went ahead and have recently had a solar system fitted with a Hybrid inverter, the team completed a top quality installation and all the wiring is neat and tidy and routed in a way that worked for both of us. They have set this up in a way that when I am ready we can easily add a battery at a later date with minimal work. I don't often leave feedback but on this occasion I am more than happy too because reading the feedback really helped me to get in contact with Nightingale in the first place.
We recently used Nightingale Electrical for a full house rewire and couldn't be happier with the service we received. From the initial consultation right through to the installation and final commissioning, the whole process was excellent. Communication was clear throughout, the team were professional, reliable, and always happy to answer any questions we had. I would have no hesitation in recommending this team to anyone looking for electrical work. A fantastic company to deal with from start to finish.
Barney and Amanda were always helpful and patient, and the installation was very smooth and well-explained.
Barney & the team were friendly, professional and carried out a high quality of work. We are very happy with our outside & indoor lighting. Couldn't recommend them enough
Fantastic service from Barney & his team, from the very first enquiry right the way through to the job’s completion. We had a full solar & battery storage system installed by Nightingale and couldn’t recommend them enough.
From start to finish everything was highly professional. The quote we were given was what we paid. Work was carried out professionally, politely and into a very high standard. We cannot write enough positive words to convey how impressed we are with Barney and his team.
Barney and Amanda were responsive and quick to deal with queries throughout, and patient with the process of us applying for grant funding for our battery installation. The installation itself was carried out with a very short turnaround time from the point of confirming. There were a couple of unexpected issues that led to the job running over slightly but we were kept informed throughout, and the team worked hard to complete the job without undue delay. Really professional approach throughout.
After researching about solar for weeks on end, and dealing with multiple companies and adverts that promise cheap easy PV solutions. (which, read the small prints we're not cheap or free as advertised) I came across Nightingale Electrical and I can honestly say what a breath of fresh air it was to deal with an actual company, with a personal service face to face, and actually being honest about the products and services they offer. No pushy sales or pressure, Barney and his team are a rare find, passionate and catering for all our needs. Very knowledgeable and will help you find the right solution for you. He even helped me with arranging a new roof which was in a right state and needed replacement. (During which, the other companies I had quoted, they said everything was fine just to make a sale, even though I could see the stars through it!) Honestly if you want a no nonsense honest approach about a PV system give Nightingale Electrical a call.
Have to say that from start to finish i received first class service. Everything ran smoothly from scaffolding being put up and installation of panels and battery. Any questions i had were dealt with very quickly Also minor teething problem was also sorted quickly and nothing was too much trouble. Would highly recommend to anyone looking to go down the Solar route.
Excellent service from start to finish. I was uncertain of the setup we required initially but with help from Barney & Amanda’s patience & communications, we got this ironed out (after a few curveballs and “what ifs” from myself). They listened to my concerns about panel alignment & appearance due to an awful installation next door (by a different company). The end result looks great, quite discreet too. I opted for a 7kW system with Aiko all black panels, Fox ESS inverter, battery, changeover panel to facilitate off-grid function & protected isolator ready for 7kW EV charger if / when required. All tested & works perfectly. The whole team were brilliant, clearly take pride in their work & a pleasure to have around during the installation. Many thanks to all involved at Nightingale Electrical!
Barny and Amanda were very helpful informative, noting to much trouble , turned up when expected even with helpful ETA’s. Our battery system is working better than expected!!. Would recommend a total one stop shop 👏
Barney was reliable and did a great job in my workshop fitting sockets, lights, heat detector and a new consumer unit. I will use Barney again. Thank you.
Barney checked what need to be done and carried out the work in a very professional manner.I will use nightingale electrical again next time.
Very happy with the solar panels and battery installation Nightingale Electrical did at our property! They communicated / explained everything clearly and professionally, and the work took a lot less time than expected. They also gave us the best option for solar panels on our roof, beating Eon (who wouldn't do it at all) and Octopus (who wanted to put panels on the straight north-north western side of the roof rather than the L-shaped southern sides). Thanks again Barney and Amanda for all of your work in getting us a bit more self sufficient with electricity!
We are incredibly happy with out system and the service we have received from Nightingale Electrical. We had made up our minds that we wanted a full solar array on our South facing roof with battery storage and started to get some companies in to quote. From the nationals and big chains we experienced pressure selling and no scope of going off script, as when we had questions that didn’t meet their sheet, they had no idea what to say, so we decided to look for local companies instead. We had a few meetings and quotes and then met Barney from Nightingale. He came in person and viewed the site as well as bringing some ideas of what we could do and expect from a system as well as costings. Unlike some of the other companies it would be him and his team doing the work, and we had an instant feeling that we had found our installer. Unlike other companies, where we were trying to show them the door, it was probably Barney that wanted to leave as we ran him through multiple combos and ideas of what we wanted. When he didn’t have instant answers, he went away and got them for us. Quickly we decided we wanted a premium system, as the features we wanted fitted better within this category and narrowed it down to either a Tesla Powerwall or Solar Edge system. Barney ran us through the positive and negatives for each solution, and due to not having issues with shading we went with the Tesla system and 12 panels to fill the roof. Throughout this process I pestered Barney via Whatsapp, and he always came back with answers in a timely manner. We paid the deposit, and the team got to work getting approval from the National Grid for our export and getting us install dates. The work was split into chunks with the preparation a week before, of the full house back up cable being installed under the ground and coming up into the garage, so it only makes an appearance going into the meter box, and in the garage. The main solar install days were a couple of dawn until dusk days for the teams. This not only included the electrical team but Jon the roofer who made sure everything was perfect for the install. Due to a supply issue with the chosen panels, we had a last-minute change to a different make. This was not forced upon us, and we had the option to hold off, but the panels offered from the supplier were a higher spec (supplied at the same price) and Barney confirmed he had used them before with positive results. Our only disappointment was by the time the work was completed on the day it was dark. Barney and the team had worked miracles getting it all in, but moving preventing sunset was an ask too much, so we had to wait until morning. Like a child at Christmas we sat checking the app from first break of darkness until there was enough light to see generation. WOW! Was our reaction at the end of the day, generating 4 times more than we used. The Tesla system being incredibly easy to use and monitor via the app has made the whole thing a dream. The last chunk of work was the car charger. As we don’t yet have an EV it was more of a getting it in place/future proof so were not in need of it straight away. We instructed Barney to fit it in when he was next in Swansea rather than make a special trip, as we had total confidence in them to come back and do it. The install and provision of the charger again was faultless. The entire team were polite, clean and tidy and pleasure to have in our home. They cleaned up after themselves every day and took pride in the installation as can be seen by the photographs. Even little touches like making sure the smoke alarm matched the ones in the house so they could all be connected wirelessly, rather than just having a this is what I fit approach. Communication during the work was excellent, and we knew what was going on and timescales. We even had an ETA everyday via text. As I said at the start of this review, we are incredibly happy with the everything from start to finish
I would not recommend this company. No aftersales service at all. No assistance with solving problems during renovations. Never returned our deposit and swallowed it up with fees and charges. There are plenty of electrical companies out there. I would not recommend barney at all.
Absolutely delighted with my solar and battery installation, which is currently delivering more than the calculated savings on electricity. Barney was thoroughly professional from initial contact through to commissioning, and the rest of his team were great to have on site. Work was completed in a tidy, methodical manner and completed on a timely basis. Would have absolutely no hesitation in recommending Nightingale Electrical.
Couldn’t be happier with the top quality of the work, parts, the performance of the system and the overall professionalism of Nightingale Electrical. You read horror stories of solar PV and battery installs especially when the big nationals sub out work and contractors all work to a price. Going local with directly employed staff who live and die by the quality of their work and references was key to me. Easy to contact with any queries, before and during the install. Great explanation of the options available and an honest opinion on whether things were needed rather than trying to sell anything and everything was appreciated. Our East and West facing roofs were designed to maximise the coverage and electricity production whilst ensuring adequate margins remained as per the regs to prevent risk from gusts. Of the quotes and designs we had they were the only company to utilise the roof to the best within the guidance. Very happy to recommend Nightingale Electrical for Solar Panels and Tesla Powerwall 3 with gateway / home back-up.
Extremely professional service. Barney was very accomodating and polite. Highly recommended.
The guys were great in installing my solar and battery system. Would definitely recommend
Pleased with all aspects of the service provided..
From start to finish this company has been excellent. Reliable, honest, professional and reasonably priced. Would definitely recommend and will use their services again when required in the future.
Incredible service, friendly and really efficient!
Super responsive, up front and professional. The guys worked with us to work out some lighting challenges, came out with some great ideas and solutions. Couldn't really ask for much more
Nightingale was more than happy to do just a small, straightforward electrical job in our home only taking a couple of hours: replace six wall sockets and hang three light pendants. The guy (can't remember his name) was very friendly and explained everything he was doing. Most importantly, he did an excellent and tidy job and even repaired broken plaster (inevitable on a job like this).
We’ve used Nightingale Electrical on two occasions and the work has been completed to a high standard each time. A professional company and we wouldn’t hesitate to use them again or recommend their services. Update - Had an EV charger fitted a few months ago and am really pleased. This Zappi model was selected by Barney as we already have solar and batteries and it works seamlessly with our existing system. Completely happy again with the service from Nightingale Electrical.
Very helpful polite and efficient also punctual letting me know if they were going to be slightly late
Nightingale Electrical installed a PV Solar system, batteries, and an EV charging station. Every step, from the initial quote to the installation, was exemplary—setting a benchmark for others to aspire to. The information provided was clear, concise, and easily comprehensible. What stood out the most was Nightingale Electrical's commitment to delivering precisely what was agreed upon, both in terms of time and cost. The entire process was marked by a friendly, efficient, and tidy execution.
I've used Nightingale Electrical Ltd for a while now. I've had them test and upgrade the electrics in our house. Change a couple of extractor fans, and other little jobs. But the biggest job was installing a complete solar system with batteries. The work was completed efficiently and as quickly as the materials were supplied. Well pleased with work done. I will use them again and again as when their profession is required. I can highly recommend them.
Barney, Marcus, and the rest of the Nightingale Electrical team did an excellent job of rewiring our 1900's house. They were professional, knowledgeable, and took the time to explain everything to us and answer all our questions. Moreover, they provided us with valuable suggestions on how to utilize space and recommended fixings and fixtures for both aesthetic and functional reasons. They made sure that everything was exactly how we wanted it. Amanda was great at communicating with us, being professional and patient throughout the project. We highly recommend Nightingale Electrical for their exceptional service, patience, and professionalism. We will be using them in the future for EV charger installations and a Solar install/setup.
Extremely professional & work done to the highest standard. Also very clean & tidy! Very pleased and work highly recommend. Thank you!
I've used Nightingale Electrical on a number of jobs now and they never fails to disappoint. Always prompt and people who have pride in there work. Highly recommended
Area
Additional information
- Incorporated 2021
- OZEV authorised installer
- Free quotes
- Commercial work
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