Homecharge - Eastmidlands
- Availability
- Emergency call-outs
4.6(28)Ilkeston • OZEV authorised installer




About
Eagle Security Systems Ltd t/a Homecharge - Eastmidlands is based in Ilkeston and fits electric vehicle chargers for domestic and commercial customers, with emergency callouts also available. Customers say their staff are polite and friendly, that the system is explained clearly, that engineers clean up after the work and that the office team are helpful. They are listed with OZEV as an installer.
Reviews
4.6
Eagle Security Systems Ltd t/a Homecharge - Eastmidlands is described by reviewers as a friendly, professional local security firm. Several customers say systems were installed and fully explained, with staff going through how the alarm and phone app work. Reviewers often mention engineers cleaning up after themselves, including one who hoovered up muddy footprints. People also report helpful office staff and a personal, human service when they call. One reviewer said a quote came very quickly and communication was excellent.
Best security firm ever, we have moved 3 times and always had Eagle to do our security. You are looked after from when you first contact them. They always try to fit you in if they are busy if you have an emergency and are very professional. The staff both in the office and the engineers are very friendly and professional in what they do. Couldn't ask for better.
Good service,,set up fully explained with a very knowledgeable person.
We've been using Eagle for many years to service our alarm system and it was logical to ask for advice and a quote for a cctv system. We were very impressed with their recommendations and quotation. Rob did an excellent job installing the cameras. They are a first class home security company.
Had alarm system installed. System installed and set up. Very good explanation. Excellent all round experience.
I chose Eagle to install my new home security system because I didn't want to use a huge company to whom I would be just a number; I wanted a local, more personal service which would enable me to speak to human. That's exactly what I got. The two gentlemen who installed the system today were absolutely brilliant. They worked hard - I didn't notice them taking a lunch break - and obviously knew exactly what they were doing. They were very considerate of me and my property all the time they were here; they cleaned up before they left and swept the floor; everything was explained to me and demonstrated clearly and I was asked several times if I was happy with everything and if I had any questions. I did have a couple of questions which were answered immediately so that by the time they left I felt comfortable with the system. I was assured many times that I can ring at any time to speak to a real person who will help me if I have any queries at all. They were delightful people. And the young man who initially came to assess the job and talk me through the options was equally professional and helpful. This is a family firm and its employees speak highly of the company. It was a genuine pleasure to have them in my home. I'm really glad I chose Eagle.
Eagle came and put in a new alarm system in our house. Main alarm board, control panel and garage sensor. Technician arrived on time, friendly guy who explained what work was going to be done and rough time frame for the work to be done. Late morning my wife had a online meeting and the technician took an early lunch so not to disturb the meeting. Work was completed within the day, he went through the new control panel, helped us install phone app and get it setup over the wifi plus went through the workings of the app in a way we could understand. He cleaned up all the areas he worked in and left no signs he'd been there, he had drilled through a wall so had hovered away the dust and left the area clean. Very impressed with the level of knowledge, customer service skills and professionalism, can't fault the work carried out. If your looking for a decent company to come and put in or upgrade your current alarm system you wont find any better.
The team at eagle security was absolutely brilliant - they installed my new system quickly and very efficiently. The two Engineers who did the job worked to a high standard and nothing was too much trouble, well done all of you, I can recommend you all highly !!! , Allen Mosley
Excellent service from a swift quote to completing the work. We had an old alarm replaced with additional sensors and keypad added. The two lads who fitted it were very tidy and even hoovered up muddy footprints made by my dad! 100% recommend.
Great service, all the staff are very pleasant, respectful, and super helpful! Nothing is too much for them. Everywhere is left very tidy when they have worked at our site, and all jobs done very efficiently. Thanks for your wonderful work!
Just had one of your alarms fitted today. Can I just say the two young lads that came are an absolute credit to your business. They were both extremely polite, very hard working and definitely knew their stuff. They cleaned up after themselves, not that they made much mess. They kept double checking we were happy with every stage. Can’t praise them enough, hope they get a good Xmas bonus. Well done lads.xx
The company did everything we ask and put themselves out of there working day to adjust things to help our staff use the new alarm system many thanks.
We always find Eagle Security professional, efficient and caring. Their engineers are a credit to the organisation.
Pleasant staff. Choice of quotes given for different security systems. Very helpful if I had any concerns this was dealt with in a timely manner. Workman cleaned up after themselves so couldn't fault the work. Wonderful experience from start to finish. I would highly recommend them.
The whole experience from start to finish with Eagle has been wonderful. The installation team were polite, cheerful, efficient and tidy. I would happly reccomend Eagle to anyone.
Very good
Excellent service got to me with a quote very quickly. Excellent communication. Looking forward to the next stages. Kind regards Scott Ilkeston heating and plumbing solutions
Our 6 monthly service was due today and the Engineer was absolutely brilliant. We had a few issues for him to check out and he went through them all to our satisfaction. He was so very helpful, nothing was too much trouble and he was very mindful of the fact that we were "Shielding" and took great care to keep to the social distancing rules. He really is good at his job and reflects well upon the Company. Also the office staff are great as well because when we have to phone either to book an appointment or to advise them of an issue, they are again so helpful and very cheerful, it is great to speak to them. Absolutely fantastic Company and we would definitely recommend them.
Very pleased. Engineer arrived at stated time, very quickly diagnosed the problem and replaced our external siren unit very efficiently. Very reasonable charges also. Recommended.
Always, a very good service by friendly helpful Well trained experts
Excellent staff and competitive prices
Eagle Security installed one of their security systems in/on my property and have made the property secure and my life so much easier in terms of no more worrying about security. The installation was seamless and the gentlemen who did the installation were highly professional, knowledgeable and friendly. I can honestly say that I can't recommend Eagle security highly enough. A geniunely beyond excellent company. Many thanks! Hugo.
Great guys to install your alarm, one of them is a ex Notts county legend!!!!
Area
Opening times
- Monday8:30 AM – 5:00 PM
- Tuesday8:30 AM – 5:00 PM
- Wednesday8:30 AM – 5:00 PM
- Thursday8:30 AM – 5:00 PM
- Friday8:30 AM – 4:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 1984
- OZEV authorised installer
- Emergency call-outs
- Domestic work
- Commercial work
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Also available in Ilkeston
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