Efficient Energy Centre (Hereford) Ltd
4.7(16)Hereford • OZEV authorised installer
About
Efficient Energy Centre (Hereford) Ltd is based in Hereford. They install EV chargers, heat pumps and battery storage, and they repair and service boilers. Customers say their installations are careful and tidy, their staff are professional and polite, and their advice and support are helpful, including with grant and scheme applications. They are listed with OZEV as an installer.
Services
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Heat pump installation
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Reviews
4.7
Efficient Energy Centre (Hereford) Ltd has fitted EV chargers, solar panels, batteries, boilers, air-source heat pumps and underfloor heating for customers, who often describe the installation work as tidy and careful. Several reviewers said staff were professional and polite, and some said they got helpful advice and support, including help with grant and scheme applications. One reviewer reported an issue, which was quickly rectified, and another was pleased with the guidance and post-installation support. A single reviewer complained that an EV charger installation was charged at eight hours when the work took five, with the extra hours said to cover travel time; that reviewer called it an overcharge.
I recently had an EV charge point installed at my house. The installation was immaculate. Whilst I appreciate that these often come with thick black cables the run across masonry work, the installer had very intricately tucked this cable out of sight in to the overhang of my render, so it is essentially unseen until the it reaches the charge point, which to me demonstrates a little more care and thoughtfulness over other installers. Should I require any further works in the future such as batteries or solar panels, I will definitely be back!
Alun and his team came highly recommended from a friend and they did not disappoint. Where other suppliers provided advice that was intended to steer me towards their products, Alun and Stephan were impartial and utterly professional, helping me to work out what the right system was for my situation and budget. Sophie has been fantastically patient in dealing with the DNO process, which was made more complicated by our aging local infrastructure. Finally, the installation team were punctual, polite and meticulous in the way they went about the installation and set up of the system (SolarEdge), doing a very tidy job indeed. In every way, Efficient Energy Centre have been easy to deal with, responsive and professional. No hidden costs, just good service. I have and will continue to recommend them for Solar/Battery installations, as well as air-source heat pumps (which they also sorted out for me, after the previous supplier left me with a poorly configured and inefficient system).
We are very pleased with our Solar PV and Tesla battery installation and the Efficient Energy staff have all been professional, knowledgeable, competent, polite and turned up when they were expected. An excellent service from start to finish.
We had three quotes to install our ASHP system with underfloor heating in our new self-build home. We are pleased we chose Efficient Energy Centre Ltd. Very supportive through the whole process including the new government BUS scheme. The quality of the system and parts and standard of installation was excellent - Alun should be proud rightly of his team. We did have one issue but this was quickly rectified. Our thanks to Stefan and Sophie in the office and Chris and Shawn plus Owen who were excellent installers and a pleasure to have on site.
Alun and his team did a fantastic job installing our boiler and provide a top quality service; they were very efficient and easy to deal with throughout the whole process.
Alun and his team were excellent from start to finish advising and insalling air source heat pumps , solar panels and Tesla battery . Always on time , professional and quick .Instructions on operations and advise on usage after installation has been A1
Delighted with installation of our homes all black solar panels and Tesla Powerwall system. Alun, Sam, Chris, Owen, Sophie, Stefan and the team provided most helpful and clear initial guidance that was followed up with excellent installation work as well as very positive post-installation support. The whole company and team were very friendly, supportive and extremely responsive. Highly recommended.
Sam, Steve and Callum came to upgrade our solar panels and system. They were very professional, efficient and very tidy workers. We were very impressed with the service we received. We would Definitely recommend this company.
I am now the very proud owner of 15 solar panels, a Tesla Powerwall & an EV charger. Couldn't be happier with the service I received from Alun and his team. A professionalism and attention to detail rarely seen these days. Can't recommend highly enough.
Exceptional customer service and advice.
The Efficient Energy Centre was responsible for the installation and commissioning of an ASHP and underfloor heating system as well as all the plumbing in a new build. All went to plan, and their work was skilful and efficient. Alun Mathews and his team have always been available and helpful, and Sophie guided us successfully through the RHI application. Excellent work! Richard Curr
Alun and his team advised, designed and installed a comprehensive solar panel and dual Tesla battery storage system to my property recently and made a fantastic job of it , even though they had to remove all of the roof tiles on the swimming pool and then fit the flush panels when complete you would not know they had been there, I was very impressed, all of the control gear and batteries were installed very neatly and symmetrically in the garage, its great to see such professionalism. I would certainly engage the EEC to work on any future project.
DONT USE THIS COMPANY. They installed a EV point part funded by government grant up to 50% of the cost or £500 max Bill came to £900 so I had to pay 400 when they come to install it took 5 hours to install at £35 per hour but charge me for 8 hours so asked for the difference to be refunded and was told that the extra hours was to cover travel time but that should have been in the £35 per hour cost what a company likes to rip off people and over charge by the hour
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 4:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2003
- OZEV authorised installer
- Public liability insured
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Also available in Hereford
Electricians
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Gas engineers
Heating engineers
Air conditioning engineers
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