Dragon Security & Electrical Ltd
4.9(46)Conwy • OZEV authorised installer




Services
Reviews
4.9
Really happy with the service - always been quick to respond, helpful and easy to deal with, and were able to book me in quickly. The engineers have been friendly and knowledgeable, and took the time to show me how everything worked. When I had a small issue with newly installed pet sensors, they came back out and sorted it without any fuss. Would happily recommend them.
Amazing service , efficient and superb work done , kelly was great and arranged for the team to do the work .. highly recommend
Excellent service. Both engineers were professional, tidy and took real pride in their work. The installation was immaculate. Highly recommended!
Great service, great team. Nothing is too much trouble. Everything is explained fully. Quick response to jobs. Highly recommend using.
Kyle came and did a fantastic job on my electrics for my shed and serving my intruder alarm. Huge thanks
The Best! No job too big or too small, super quick response when called. Engineers are all very helpful, friendly and knowledgeable and give step by step explanations with great advice. Dragon always go above and beyond and give top service every time which is fantastic and they always tidy up after finishing the job.
Fantastic service
Friendly and efficient team #KR
Great team always go above and beyond 👍🏼
Very professional and easy to work prompt response from the whole team I would highly recommend!
Absolutely fantastic service! Quick, efficient and very knowledgeable, would highly recommend!
Always so responsive and work carried out at our business is consistently to an excellent standard. Would highly recommend Dragon
Mike and the team are always fantastic and are always friendly and reliable. The guys at Dragon SE will give you other suggestions and ideas and do go above and beyond with there aftercare service. Ive been using Dragon SE for the last 2 years.
Very speedy response. Engineer very pleasant and efficient. Overcame a few obstacles quickly. Job completed without a hitch.
Big thanks to Marian and the team 😁 for the swift call out, engineer arrived on time fixed problem always helpful and pleasant.
Fantastic all the way through, quote and survey were done very quickly & efficiently, received very honest quote very soon after and install team were fantastice
Absolutely fantastic service - can't recommend highly enough Friendly and efficient service , knowledgeable staff and really tidy workmanship Think we need more stars as 5 aren't enough
All good work
Brilliant from start to finish, a great job, thanks Dragon Security 👍👍👍
Mike, James and the team always do a great job. Thanks again.
Excellent work. Extremely tidy. Always first class service. Delighted with all the work
Excellent service from start to finish All staff i met and spoke to on the telephone were pleasant and helpfull Thank You
Had the team from Dragon around again today for the annual service of our security alarm, which they installed several years ago. They are fabulous, so knowledgeable, flexible and Friendly I wouldn't hesitate to recommend them for installation and ongoing maintenance
A punctual, professional and pleasant service. Everything was explained to me including the system itself and supporting phone apps. Would highly recommend. Thank you very much once again.
We are extremely pleased with the service provided by Dragon Security. From the first contact we were struck by how friendly, helpful and customer- focussed the staff are. The install went ahead exactly as planned with the installer arriving promptly. The work was done quickly and cleanly with the installer then taking all the time needed to answer all our questions and ensure that we were happy with how to use the equipment before he left. Frankly it has been a refreshing change to be able to deal with a company that is so obviously invested in the long term satisfaction of its customers. For that reason we would highly recommend them and will continue to use them for ongoing servicing and any future security upgrades.
I would take the one star away if possible . My wife got us a quote which in itself was a bit on the steep side, but we decided to go with it until we were informed we would have to sign a contract, and the stumbling point and unprofessional part was we would have to put up a 50% deposit which would be £1000 plus. It rang all sorts of danger bells with myself as I owned my own roofing company and not once did I ask any customer, or anybody I had given a quote to, for a deposit of any amount let alone50%, this is a company to stay well away from in my professional opinion. O W Sinclair, Since I posted this review the owner of Dragon security and electrical has phoned my wife to say that the deposit was, and I quote" insurance for us incase they were to go bankrupt" he is now saying something else with his reply to my review? We have also had a quote from a company from Wrexham, the owner of that company Detterant security systems, drove down to my property on a Sunday and walked round the property with me and spent the time to find out all about the property and our perticular requirements. The quote I was given by Dragon security and electrical was done off a photo of the property and no questions such as is it a stone or brick property were asked, which if they were I would have told them it was a stone property, so the unprofessional statement is solid and true. I suggest you accept the review and stop digging. O W Sinclair
My experience with Dragon was fantastic from start to finish. All of the staff I liaised with were really friendly and helpful from all departments 😀 We will definitely use Dragon again for any of our security needs as the quality of service and their equipment is brilliant. Will also be recommending to friends and family! Thank you 🌟
From initial contact through to installation and follow up, this company were incredibly helpful and instilled enormous confidence through their knowledge of the products, how they can best be used and installed. The guys who installed the security system were courteous, friendly and tidy workers. They made sure that we understood and could operate the system and were very patient with all of our questions. The follow up call from the office on the next day was a welcome service as they checked that we were happy and reinforced the fact that they were available to help if needed. We would wholeheartedly recommend Dragon Security and electrical for their outstanding service.
We decided it was time for an intruder system and Dragon made it simple. From the first call to the final training it was a pleasure to work with them. Staff were polite and helpful and the system is simple and easy to use. A huge thanks to the team for their work.
We had our alarm fitted 3 years ago, the alarm was in good working condition but we wanted to get it serviced to ensure it wouldn’t develop any faults. We also didn’t have an emergency contact if we had any issues. I spoke to Dragon via their Facebook chat, they were quick to respond and booked us in for a service. The engineer who called was very professional, gave us advice on the batteries. I was very pleased with the service, we are now booked in for an annual service + have an emergency contact if needed. Very pleased, will defo recommend. They also do electrical work, which is handy as getting an electrician can be very difficult.
I already had an out of date,non working sucurity camera. I rang for help and advice and spoke to Mike and Frankie, several times. They were professional, patient and kind in explaining my options. Today, I had the sucurity camera fitted, by a fabulous engineer. He took the time to explain everything clearly, and again, with kindness and patience. This company and its products and staff are absolutely 5*.
Great company to deal with, good prices, honest good service
The tech they use it great! Fast install, friendly people, on time, they get the job done.
Mike and team always provide me with a great service, prompt and neat and good prices.
I used Dragon Security & Electrical Ltd when installing a burglar alarm at home. The team were friendly and the work was carried out quickly for me. The alarm is neat and easy to use!
I use this company myself to provide all of the security system at my home and my business Premises. In addition I have used Dragon Security to deal with the alarm system on my mothers property. Their customer service is excellent. On every occasion they have been able to make recommendations on the security system most suited to my needs. Having obtained a number of comparison quotes I have always found that Dragon Security provide a first class service with very competitive prices. I would say they get 10 out of 10.
Mike and his team are punctual, courteous and clean! Not something that can be said of all Trades Teams. And more importantly, they know what they are doing; do it well - and to budget - and on time. Very happy to recommend Dragon Security.
Highly recommend Mike and his team. Look toward to working together more in the future.
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- OZEV authorised installer
- Free quotes
- Domestic work
- Commercial work
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