PDP Services Ltd
4.8(170)Burgess Hill • OZEV authorised installer




About
PDP Services Ltd is based in Burgess Hill and has been trading since 2000, covering Haywards Heath and Keymer. They install EV chargers, solar panels, battery storage and solar thermal systems, and also fit solar panel bird proofing. Their work covers domestic, commercial and landlord properties, and it is guaranteed. Customers say the staff are friendly, the work is clean and tidy, and they explain things clearly and sort out problems. They are listed with OZEV as an installer.
Services
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Solar panel bird proofing
- Request quote
Solar thermal installation
Reviews
4.8
PDP Services Ltd is often described as friendly, professional and easy to deal with across plumbing, heating, electrical and solar work. Several reviewers say jobs were left clean and tidy, and some mention being kept informed and having things explained clearly. A few describe problems being put right, including repeat visits. One reviewer felt let down by a missed appointment and an unsatisfactory response, another reported poor communication and below-average work, and others described repeated problems with a solar thermal service, an unpaid appointment complaint and an electrical fault diagnosis they disagreed with.
I recently had solar panels installed. The service was first class from start to finish. A thorough survey was carried out, the scaffolding company use was also excellent, the installers and electricians were respectful and professional. It was a seamless procedure, albeit a noisy one at times! (Understandably!)
I'd had a genuinely excellent experience with PDP who have installed solar on my house roof, installed batteries in my garage and a car charge point. Their customer service is friendly and responsive and their installers did a really tidy, professional job.
Just great, we had a Powerwall 3 + 16 panels installed, Matt/Mark and the team were fantastic at helping alleviate concerns and get everything planned along with the installation team (Mark, Dick & Connor) being top notch, they even tidied up our chimney and cleaned our roof for us! Will definitely use PDP again, companies like this are a rarity!
PDP provide an excellent, professional, and cost-effective service. They have resolved several oil boiler and valve issues for us, diagnosing and fixing the problems quickly and efficiently. They also service our two oil boilers and have provided valuable advice on renewable heating solutions. I would highly recommend their services.
Excellent product outstanding service can’t ask for more Y Y
I have been using PDP Services for many years and given their professionalism, courtesy and general helpfulness over such a long period of time, I will remain a loyal customer.
Excellent service. We had a leaking radiator. Another plumber advised replacing it but PDP repaired the valve with good effect
Very professional, have used them multiple times for various plumbing works.
Knowledgeable and expert professionals. Did a great job, went an extra mile and I would def recommend.
I have used PDP several times and always find them professional and easy to deal with. I have no problem in giving them my recommendation and will definitely us them again.
This isn’t a review – it’s a story. I found myself in the worst situation imaginable during my motorcycle trip. Long story short, I was sitting on the pavement trying to fix my bike, completely broken and ready to give up. Out of nowhere, Paul pulled up and asked if I needed help. He told me he had a workshop just 15 meters away. At that point, I was seriously considering scrapping the bike and walking all the way back to France. Less than an hour later, I was back on the road, still in shock. It honestly felt like I had just met my guardian angel. God bless Paul.
I have had a problem with some aspect of our plumbing and I contacted PDP because we had work undertaken by them previously when they installed solar panels and found their work to be excellent. The plumber who arrived was friendly and courteous and appeared to have resolved the problem but later that day the issue reappeared. After further contact with PDP the plumber returned and after further work the problem was sorted out permanently. I have found PDP an easy and efficient company to deal with and I would not hesitate to recommend their services.
Top class service. From initial booking and quote to the job being carried out PDP were fantastic. Replacement of two radiators system drained refilled and fernox added. Full system check on completion and all radiators balanced. Pipe work was like a work of art considering working from very tricky existing micro bore copper pipes. All work carried out to an excellent standard and everything left spotlessly clean and tidy. I would recommend PDP very highly for their skill, professionalism and competitive pricing.
reliable annual boiler and un-vented system service, knowledgeable professionals, would recommend
Very happy with the service fromPDP.They came to service our heat pump,and replaced some faulty piping. Every thing is now working perfectly. They were very prompt in coming round, will certainly use again.
We had a problem with our boiler and PDP diagnosed and repaired the problem. They provide a first rate efficient service and I highly recommend them.
Our Samsung heat pump was under-performing and one room was a bit cool. We asked PDP to upgrade a radiator and to install a ‘Homely’ heat pump controller. The latter took longer than expected - largely because the supplying company’s installation instructions were wrong - but they have honoured their quote. The room temperatures are now much more stable, and the pump’s energy usage and hence running cost has reduced by about 20%. A good job done by PDP. They can be proud that they have improved the most energy efficient house in Hassocks (EPC A99).
We had a water leak and PDP were amazing at mending the problem on the day
Friendly service. On time. No problem. Good as gold. Invoice came promptly.Will use again A*****
PDP Installed an EV charger for me, and I'm super-happy with the result! In my case, there was a need for a tricky cable routing through bathroom and under the staircase. Everything was done ultra clean and barely noticeable.
We recently had solar panels installed by PDP and we were very pleased with the results. They were very professional and did a first class job at installing everything.
Excellent Service. These guys are fabulous. Not only excellent at when they do but also more than willing to go the extra mile for the customer. Very professional, very helpful and nothing is too much trouble.
We have used PDP Services to repair 3 different lights in our Kitchen and 2 electric motors, that open up our vents in the conservatory. Tom is his name who carried out the work to repair all these issues, in a clean and very knowledgeable manner. Thank you PDP, we hope whoever reads this will see how really good you are. Also a big thanks to Tom.
Always use PDP for servicing our boiler and unvented hot water tank and any unexpected emergency Never feel ‘ripped’ off. Service engineers are always polite and efficient, explaining everything that needs to be doneCost very competitive too From my experience highly recommend
Disappointed by the poor service from a local company. Have strict monetary penalties if appointments are missed but didn't keep to appointment themselves without prior notice. Lost my own work time waiting in and unsatisfactory response received when contacting them. Job obviously not considered big enough for them. Will stick to smaller independent plumbers.
Our boiler packed up on Christmas Eve and our usual engineer was closed for Christmas. PDP were very responsive and got the boiler up and running for us. Very personable engineer and we will be changing to PDP in the future for all our maintenance needs.
We recently suffered a failure of our Mitsubishi Ecodan heat pump, and the firm who installed it quoted an astronomical figure for replacement parts, as well as charging me for an unneccessary visit. In desperation I called PDP Services and Paul fixed the problem with a mixture of some recycled parts, a great deal of skill and experience, and extreme attention to detail. All at a cost to us which was more than reasonable. I would absolutely recommend PDPServices to those looking for expertise and integrity.
All the staff at PDP are friendly, helpful and very efficient. They tested every part of our central heating system, and after the leak was found, quickly installed a new radiator. We would highly recommend this company, and will certainly use them again. Dave Burgess Hill
Very knowledgeable, friendly and efficient service as ever. We always use PDP for our heating and plumbing needs.
PDP Services recently carried out some electrical work for us at our commercial premises and were absolutely brilliant from start to finish. The team were incredibly professional, friendly, and respectful throughout the job. They worked efficiently and kept everything tidy, which we really appreciated. The quality of their work was excellent, and the whole experience was smooth and stress free. Highly recommend PDP Services to anyone looking for reliable and skilled electricians.
Easy to book. Engineer arrived on time. Cost was as expected.
We have used PDP for many years and they recently installed an EV charger for us. Another great job completed!!
PDP Services Ltd were excellant and very professional and solved our underfloor heating problem, we will certainly use them again if needed. Thank you.
Every single time I have needed any help with our boiler, PDP services have delivered spectacular service in a swift timeframe. One of the things I really appreciate is they don’t talk at you or down to you, they talk to you and ensure that you completely understand what is going on at all stages in the process. Highly recommended. Would give 10 stars if I could.
Definitely worthy of the 5 star rating, when it comes to our heating we have used them a couple of times and each time they have arrived very promptly with very knowledgeable engineers who have quickly identified and fixed the problem there and then (if it’s a small part) or replace the whole boiler. They have always been very professional in their work and wont hesitate to use them again in the future if we have any other problems
Quick to get me a quote and an acceptable one. Quick to fit new consumer box. Job well done. No problems. Both quoter and electrician good at their job. Am using PDP again very soon.
Electric car charger fitted. From the survey to the installation it was all carried out extremely well. Different options explained to me and a clean and tidy installation. Would happily recommend to others.
The engineers arrived exactly on time and were polite, professional, and a real pleasure to deal with. Their technical knowledge was outstanding, and they carried out the work swiftly and efficiently without any fuss. A truly refreshing experience – highly recommended!
PDP connected my new shed to my old shed. Tom and Victor did a lovely job running all the cables in conduit. Very friendly and efficient. Thanks guys 👍
PDSP Ltd did a great job and we were very pleased with the result. Everyone was polite, took time to respond to any questions we had, worked safely, and tidied up after the job was finished. I was also pleased to see that PDP Services Ltd employed trainees/ apprentices as I believe a skilled workforce is vital to our industry particularly as we transition to a low carbon future.
The boiler engineer arrived at the agreed time and was very friendly. During the service he identified a faulty component and showed me. To save the expense of a return visit, he went off to obtain the part, fitted it, and completed the service. All in all, very pleased with the experience.
Excellent. A trustworthy and competent service which we will use again.
George came to my home today to help with a plumbing issue which has bern ongoing for months despite several other plumbers having been employed. What a breath of fresh air he is! A delightful young man with impeccable manners and a most professional approach. He was able to help me in seconds and was very thorough as he inspected the whole faulty system. I truly feel he was heaven sent and look forward to welcoming him back to complete the task. What a relief it is when one finds service of this standard. Well done PDP for engaging him!
Wonderful experience from start to finish. Excellent detailed initial assessment/consultation with Mark with in-depth information given, allowing an easy decision to go ahead with our solar panel installation. Matt was great at responding to questions/co-ordinating. The job lasted 2 days. Scaffolders put up and removed scaffolding promptly. Solar panel installers Lee, Jamie and Connor were super. Mark the electrician was great too. All were professional, polite, efficient, tidy, approachable, reassuring. I had one question after the installation and the office responded promptly. All relevant paperwork was quickly sent to me eg/ guarantees etc. I now can monitor my system using the app Mark set me up with, which is fascinating. I feel so confident and positive about this obviously expensive purchase, but what an investment for the future and I feel proud I am contributing to a more eco-friendly world.
We had the solar team from PDP come and put bird proofing around the solar panels on the bungalow we've recently moved into. Connor amd Jamie were prompt, polite and very efficient, doing a great job in this heat. The whole team have been great with communication from start to finish, something we found to be rare whist getting quotes. Thank you.
Never used PDP before. Was impressed with clear estimate based on pre supplied charge rates to fix a heat pump. Paul the engineer was on time, highly professional and multi skilled with plumbing, electrician and heat pump experience with qualifications. No need to have other tradesmen on site, he could do everything required. The fix was complex and involved finding a solution to resolve a problem. He was 'can do' and at no point was the fix in doubt. I would highly recommend PDP for anyone also with a broken swimming pool heat pump. Final bill was sensible and far better than replacing the Dantherm model.
Connor, Lee and Jamie were a fantastic team who visited us last week to check and clean our solar panels and inverter, bird proof the panels and clean the moss on the roof and detritus from under the panels. They worked quietly all day and we are very pleased with the results. The panels are producing more electricity and all our broken tiles have been replaced. We are very happy. Thank you.
My installation not straight forward but everyone at PDP were so kind and helpful. Excellent service all round.
Frazer from PDP came along to service our air source heat pump the other day. Communication ahead of time from the office team was excellent, and Frazer was thorough in his work and similarly excellent in his communications.
I needed a light switch repairing. PDP made this straightforward, from booking a definite date and time through to the work being carried out quickly and efficiently on the day. I was pleased with my experience and will use them again when the need arises.
Fitted double socket and backlit motor for our en-suite. Excellent service and very professional.
PDP Services were booked to service my mums gas boiler and the day prior she had no heating or hot water. Despite staff sickness, they juggled their work load to ensure she was seen and she was delighted that Tony got everything up and running along with the boiler service. Friendly, efficient and reliable. Thank you team PDP.
Arrived on time and completed the work to a high standard.
PDP have just fitted a new power shower, very professional and expertly done. Would highly recommend them for all your electrical and pluming issues
Not had installation yet but very happy with service so far. Mark and Matt were very helpful and knowledgeable with many questions.
PDP recommended and quoted for fitting a home EV charger. It was fitted within a week of accepting the quote and all the work was carried out very neatly and professionally. Very pleased with the service.
Really pleased with the service. Every one helpful and professional. Installed solar panels and would recommend PDP Services Ltd.
From site visit & communication, my EV charger was fitted to perfection. The electrician was superb at understanding our needs and finding solutions. Would highly recommend
George was very professional and conscientious. Replaced the flush valve in one of our toilets with minimal fuss - the cistern now refills in seconds not upwards of 30 minutes! Also routed hot water to a sink that didn't have it and unblocked a sink in another bathroom. Would definitely use PDP again!
Great experience. Knowledgeable professionals with good communication and excellent installation
I had a hot water cylinder replaced after a leak was found when I was looking to get a power shower installed. The PDP team provided advice when other plumbers said the shower job could not be done due to restrictions on the lease, and PDP solved both issues with a mains-fed cylinder that would simplify the plumbing and get better shower pressure. Better yet, the combined cost of both jobs came to less than another plumber's quote to replace the cylinder alone. The team were friendly and maintained great communication throughout the process, with tidy workmanship. Would definitely go to them first for any other issues that pop up with my property.
Great service. Knowledgeable plumbers, friendly and efficient. Thanks PDP!
PDP did not provide the cheapest quote for solar installation but I am so pleased I chose them to do the job. The system was put in exactly as described. It looks great, works great and all of the PDP team were professional throughout the process, respecting my property and explaining the equipment. They also respected my wishes with regards to the positioning of the TESLA PowerWall and associated equipment. I can’t fault anything at all. As I said, not the cheapest out there but if you are adding things to your property (especially on the roof) I think it’s worth paying a little extra to get it right first time. I had the install in March and I’ve already saved thousands of pounds. So the installation will pay for itself in several years anyway.
I was delighted with the excellent service that this company gave me when they replaced my leaking radiator, only two days after reporting the problem. Thank you.
PDP Services installed Zappi EV Charger for our new company electric vehicle. Excellent advice on choosing the right product. Very prompt service to install at a good price. Very knowledgeable installer. We would definitely recommend their services and will be having them back to help with other renewable installations when we're ready
Very professional friendly service. I don't find it easy to have people in my little hoarder den and they managed to put me completely at ease. Managed to revive my dinosaur of a boiler. Explained what was happening every step of the way. Thanks a million PDP team :)
Brilliant service , came out within 45 mins for plumbing query and resolved it
Thank you so much to James, Connor and Matt. These lovely lads went over and above, so polite and nothing seemed to be too much trouble. My solar panel is now fixed. I would not hesitate in calling PDP again. Thank you so much
PDP did a great job in replacing our consumer unit
A personal apology for an IT failure on automated billing made all the difference. No problems at all with the service.
We received good fast service from nice guys. Final price reflected accepted small changes - all OK. Thanks.
Service was good, no complaints. But 24 hours to pay (fair enough), paid same day, then chased 4 times (thus far) for the "overdue" invoice. Phoned, then got another chaser email.
The service I received was excellent can not fault it, I would certainly recommend PDP.
We received excellent service from PDP. The electrician arrived on time and was very efficient. Work came in under estimate as some of the outside lights we thought needed total replacement were simply on a timer we were unaware of and they let us know these did not need replacing after all. The installation of the kinetic switch in one room was mess free and allows us to have a second light switch in that room without additional wires, its just like magic!
Excellent service from initial survey to installation. Mark took his time to explain what was involved and what the PV system would provide. Following his quote the works were planned and installed the following week. It took a day to erect the scaffolding and install the panels followed by the electrician completing the wiring the following day. The staff were very polite and replaced 2 damaged tiles and cleaned the guttering during the install the works were very neat and tidy. I am very please with the system and the cost they were considerably cheaper than my energy supplier. Would recommend PDP if you are considering a solar system.
Had a small leak from a toilet which we reported this morning and Max and Fraser from PDP were on our doorstep within the hour. Lovely friendly guys who did a great job - even waiting after the fix to ensure the leak had stopped. Cleaned up afterwards too. I have used this company several times - both plumbing and electrical - and can't recommend them highly enough. Thanks PDP!
Very happy with the service. Came within a day, realised issue within 1 minute. Had parts and was able to carry out work on the spot, in under an hour. A very good price too. Frazier was really friendly, really professional and a very good tradesman. Thank you!!
PDP supplied and fitted a 2nd Tesla Powerwall. Less than 2 weeks between enquiry and fitting. Neat and tidy install, Polite and friendly installers. What is there not to like?! I would strongly recommended PDP Services.
We phoned PDP for a plumber yesterday expecting to wait 3-4 weeks for an appointment as it was not an emergency. Their plumber, Chris Sharp, came today, 5 minutes earlier than the allotted time. He was polite and courteous and tackled the two jobs in a professional and timely manner. We would thoroughly recommend both PDP and, specifically, Chris, for their 5 star service!
PDP made the process of getting a PV system installed very easy. The whole way through they have been there with good advice and brilliant service. When there was an issue with the scaffolders, they stepped in to sort it. The installation team (Connor, Lee, Jamie, & Mark) were all really friendly, professional, and went out of their way to leave everything tidy. I'm really pleased with the system and I shall be recommending them to others.
PDP service my gas boiler every year and have done various other jobs from time to time. I have always found them friendly, reliable and efficient and doing a good job at a reasonable price. Robert Clarke
PDP put my PV panels up 10 years ago and the return was double the investment. Used them a few times. The most recent was incredibly fast and the PDP guys were very polite and very helpful... as were the scaffolders that used.. Meticulous and putting up and taking down just 4 days later. THANKS :)
PDP Services Ltd were my last resort! I called them out and they sent someone immediately, who diagnosed the problem. I had to wait a long time for my slot and it wasn't cheap,..........but I tell you it was worth the wait as now my heating and water are fantastic. Thank you and I will use you again for my boiler service.
Brilliant service! PDP were able to get out to us quickly and resolved the electrical issue straight away. Would highly recommended. A very knowledgeable and friendly team.
PDP have provided an excellent service to us from quotation to installation of our airconditioning. They were not pushy which we liked as it showed confidence in their product. We chose them because they were the only local provider of both the aircon and solar panels (a later installment).
Got PDP in to do a quote for solar plus battery storage to try and reduce our electric. Mark came around looked over the current setup and answered all the questions I had in simple terms so I could understand the process, the setup and what they would suggested from the vendor of the panels and the inverter and battery. I asked about one of the battery manufacturer but he said that they had been having problems with that particular manufacturer so after doing an investigation could confirm that it was the case, increasing my faith in the company. The quote came over not only was it full detailed but was well under what I was expecting. The install started a couple of weeks late, engineers were great. The panels (12) were up in a day. The following day the battery was connected and working by mid afternoon. They have been in a week and now reduced our electric bill from average £2 for the last month a day to 0.20p a day. We have just signed up to get paid for the exported electric which with the current weather should be able to get 20kWh per day. I want to thank the whole team for making the process very easy.
Needed these ceiling fans fitted before the next heatwave. Call PDP and an electrician was booked for the next week. Richard arrived at the designated time and started work immediately. He was exceptionally tidy and completed the work without any issues. I was most impressed with his attitude and service throughout.
The team at PDP were excellent from start to finish. Always on time, quick to respond, and answered all my questions. The PV installation was exceptionally well done, with very neat and tidy cabling throughout. The team were very professional and a pleasure to deal with. I'm very pleased with the installation and can highly recommend PDP Services.
PDP recently came out to investigate a problem with our central heating pump. Their Engineer was friendly, knowledgable and resolved the issue very quickly.
Jamie and Connor were great , efficient and kind they even replace d a broken tile for me Thank you for excellent service
New boiler installed and system clean. All completed on time and to quote. Everyone concerned with the work was very friendly and courteous. Would definitely recommend
I had 12 solar panels and inverter plus battery installed. From initial meeting to final installation everything worked out very well. Am happy to recommend PDP.
Competitive quotes and very reliable.
Our central heating (heat pump) stopped working 2 weeks ago. Two people had a look at it, one a plumber, the other an electrician. Neither could sort it out. Paul came and cured everything, for a moderate charge. We were over the moon.
I recently had the good fortune to engage PDP Services Ltd to install solar panels and a battery system. At the quotation stage I was given a detailed description of the proposed system and the forecast outcomes. I raised a number of queries which were all dealt with satisfactorily. The installation team were a pleasure to have on site. They were meticulous and paid close attention to the visual impact of the installation. The system works as designed and maximises the use of solar power and the overnight lower energy tariff.
We needed our two smoke alarms replaced, they were mains with battery backup, we were given a date and time. Rich & Victor arrived exactly on time, did the work and cleaned up afterwards, very pleased with the service DPD gave us, and recommend them.
We have always found PDP Services Ltd to be an excellent experience, both for our home and our business. Lee Bealing
Excellent service
We had our roof solar water heater finally serviced after trying in vain to get someone to look at it. No one wanted to unless you bought it from them. PDP were very happy to help and appeared to do a very thorough job of making sure everything was working and as it should be. Will use them again.
Have used PDP twice now for PV related electrical work and they have always been efficient and reasonable. Wouldn't fail to recommend them.
It's disappointing that Duncan is the only trained guy for LPG Boilers.As a result he is extremely busy & the appointment times are lengthy
We love PDP! We've used them lots over the years for big jobs and small jobs. For example, they installed our solar panels (big job!) and moved a light switch for us in the garage (small job!) Always efficient, always polite and helpful.
Really excellent service. The job (fitting a plug socket) was bigger than originally thought but was completed quickly, efficiently and for a reasonable price Very happy with the job and would definitely recommend!
Really professional and knowledgeable service. On 2 occasions they have gone above and beyond to help with plumbing and heating problems. Following the instillation of an air source heat pump and solar panels (by a different company) we had a few issues which Paul has resolved and got everything running properly. Now I call them for pretty much everything, can't recommend PDP highly enough.
I had a small electrical job completed by a young man called Rich. He turned up bang on time, was polite and a pleasure to talk to. Better still he was efficient and did the job without fuss.
Fast, pragmatic and above all else honest. Having met a few organisations in this field, I'm very impressed with PDP services and their work over the past few months. I'll be continuing to use them for a range of services going forward.
Pdp have installed batteries to support my solar panels and I’m very pleased with both the product and the workmanship. Both Mark and Connor completed the installation within a day and took great care to ensure everything was neat and tidy. They were also very helpful in guiding me through the setup on the app. Highly recommended!
PDP are excellent. Professional, efficient, friendly. Rich did a great job of fitting a new cooker hood for me recently. Not an easy job but he made it look like it was!
Excellent service from Start to finish. Duncan solved the problem very efficiently. His advice and knowledge was really incredible. Will definitely use this company again.
Every time we have used this company they have always given us brilliant service. Friendly professional staff, who always do what they say they are going to do, when they say they are going to do it, for the price they say they are going to do it. Would highly recommend!
Excellent company! I had a solar array with battery storage fitted recently and was thoroughly impressed with the quality of the workmanship. Jamie, Connor and Lee were the team that fitted the panels on the roof. They were very professional at what they did and even advised a few areas of my roof that needed some repairs done (without plugging a company name). They finished the job off by cleaning the gutters in the areas they were working which was a huge bonus. The electrician Mark, had a few issues with fitting our inverter/battery system however went out of his way to ensure the system was commission ASAP. As for the aftercare service this company doesn't just sell you a product then ignore your phone calls. I have had multiple conversations over the phone with the team lead Mark post installation and he has been super helpful in giving me a good understanding of how to utilise my system to suite my personal household usage. All in all 5 star company. I have plans to use no one else to fit my heat pump in the near future.
First class service and repair. Thank you.
Thank you very much for an efficient and comprehensive service. Duncan was very helpful and gave me some good advice
Very prompt to be able to install an electric shower. The plumber was very friendly, efficient and I am very happy with the quality of the work. Would recommend
Not really. Bad communication. Standard below average work. Slightly aggressive / passive aggressive emails. Shame really because we were going to use them for solar, batteries, car charge ports, the lot. Glad we didn’t. Have someone else now who is very on point so we’re happy with our new choice.
We had a boiler service from PDP. Their engineer seemed to do a good and thorough job, he was a friendly, professional and tidy worker, so very happy with the services.
PDP Services were quick to respond, the engineer was friendly and carried out the work very efficiently. Would recommend and use them again.
Cold taps in basin and bath ceased working. PDP came out promptly and sorted the airlock. Excellent service - as always!
Plumber - worked until the leak was fixed including replacement parts etc. Work completed to my deadline which was greatly appreciated.
Service was prompt. Personnel professional and all the operatives very polite.
Top service from PDP for solar panel installation. Got the job done on time and to best standards.
I cannot praise the guys at PDP enough! I contacted them after being let down by a well known company. Because I have children, Paul and his team came out to fix the issue with my cooker, so promptly. They really did go above and beyond to help me. And with their cheery manner, professionalism and very competitive prices, I felt compelled to leave a review. I would not hesitate in recommending their services and will definitely be using in the future. Gina
What a fantastic service!! From first home visit, installation, and aftersales care, PDP have been faultless. All staff have been a pleasure to deal with. Added to that, we have been using only 2p a day electricity from the grid since going live!
Brilliant customer service. They installed the solar on our new-build property in 2017, which we bought soon after. When we went to switch feed in tariff earlier this year (2023), we were struggling with the paperwork, but Mark helped sort it out for us. Thank you – really appreciated.
First class service. PAT testing completed on my Dj equipment. Would highly recommend PDP
A Manager from PDP came out to see us about an electrical fault we were having in our living-room & dining-room (after they did a full inspection & approved our electrics 2 months before) the manager told us we needed to rip out carpet & wood floors to find the fault (after just buying our house this was a cost we didn’t need). We had a second opinion & the fault was fixed in 1 hour without ripping up our floors. Shame on the Manager for standing in our home & giving us a dishonest opinion. Beware….
Really professional company, great service and response, not used them yet but certainly will now I see how good they are. Thanks Jim for your advise and reassurance, just what we wanted to hear!
Jay was very helpful, responsive and professional it quoting and do the job. Well impressed with the tidying up and leaving everything clean and tidy. Would highly recommend PDP.
Installed transformer for kitchen lights, fan in toilet and socket for TV. Was delighted with the service given.
Harry arrived on time, replaced the timer, and fixed our outside lighting, as requested. Harry was courteous, professional and most importantly did the job. we've since asked for PDP Services to install some outside PIR lighting. Would certainly recommend PDP Services for all your electrical needs.
Sent message - no response Phoned - Mark will ring back after return from hols - nothing Phoned again - Mark will ring you back - nothing Phoned again - Mark will ring you back - nothing After several weeks I went elsewhere and the job was scheduled within days and now completed. I will not try to contact them again as it's a waste of time.
We have used PDP Services on several occasions for various things and have always been satisfied in their professionalism and ability to attend quickly. This time we needed a repair to the bath tap which was done on the first visit. The technician attending was very thorough and went into the loft to check the hot water supply etc.to ensure the job was done correctly and efficiently. He showed us the completed work and explained what the issue had been, making sure we were happy before he left. Thank you as always for solving the problem.
Good Job .Arrived on time
We needed a new shower valve and pump installed, we found PDP to be very efficient, they arrived when stated to survey the job, provided a quote promptly, responded to queries and amended the quote quickly. Once the date was set they arrived on time and completed the job efficiently. We will use them again.
Cold winter temperatures, Covid lockdown and a drastic shortage of materials - not a good time to have our air source heat pump pronounced ‘life extinct’. Fortunately, after much research we settled on Paul Padgham and PDP Services. Why them from a raft of competitors? Well in the first instance they returned your calls and had such good communication skills; even when it was ‘the parts are still stuck in the Suez Canal’. Importantly, they accepted credit cards not immediate full payment! On site they were extremely knowledgeable, provided realistic options and time scales and were incredibly professional, always cognisant they were in your home. Retro fitting always creates challenges but we were so very impressed with the team’s desire to overcome any challenge and the quality of their workmanship was evident. Paul, the heat pump/gas engineer and Carl, ground work specialist epitomised this philosophy and it was great to see Katie, a future engineer applying herself so well. They all took such pride in their work. So very impressed a five star performance and very highly recommended.
I found PDP extremely helpful and provided me with excellent advice. They completed on time and at the agreed price. i did not feel at all pressured in making a decision and would have no hesitation in recommending PDP and would be very happy to use them again.
House is 200+ years old, to fix loss of power roof voids were accessed I didn't know existed. Central Heating leak was discovered & fixed deep under the floors of the house. Harry & Duncan are part of an amazing team lead by Sam - if they can solve these issues they can solve yours.
I previously had PDP service our solar thermal several years ago, successfully, but on this occasion it took them three attempts to complete the service. It was carried out on the hottest day of the year, the system wasn’t purged of all air, and they came back ( at my cost ) and again this wasn’t successfully completed, and so PDP came out again.
PDP installed solar panels and an iBoost water heater (uses excess solar to heat water) for us. Mark responded quickly and efficiently to our queries, both by phone and email. The work was done as detailed in the quotes, starting on the day specified and with no additional charges. The solar panel fitters Lee and Jamie fitted panels in the heat of the cloudless June day, they were friendly, and professional leaving a neat tidy installation. Henry the electrician answered my various questions and explained the system. His work was very good and he left a neat and professional looking installation of the inverter, isolators, export meter etc. I have no hesitation in recommending PDP to friends / neighbours.
Every time we have used PDP Services they offer a professional and reliable service. Their processes are reliable and predictable and carried out on time and on price.
Prompt and professional service, friendly and knowledgeable staff. Boiler fault diagnosed and repaired quickly. The engineer was neat and tidy, respected our property and left the area clean. Would use again and recommend to others.
PDP installed solar thermal equipment (roof panels, pipework, hot water tank etc.) at the end of April 2021 - they were thoroughly professional throughout the process and the work was completed to a very high standard. They also responded very quickly to any queries I raised during the quoting process. I would certainly recommend them for any similar work that people might be considering.
Required an out of hours response for self inflicted 'emergency' repairs on a water pipe.Promptly called me back and discussed the issue and arranged for an plumber to attend at very short notice - fantastic customer service and first class workmanship on the repair / replacement parts.
Needed a new 3 port valve fitting on a Friday. PDP were the only plumbing company we contacted who were able to fit us in that day and even managed to do it in core hours. The engineer was just great, clearly very experienced and super efficient. We would have Duncan back in an instant.
We had issues with our circuit board which required much investigation and then subsequent repairs. From calls to Becca and attendance by Tom and Michael on site, the team at PDP are professional and mindful of keeping us operational throughout the repairs.
PDP Services of Burgess Hill once again provided excellent services to Oldland Windmill, Ben once again carrying out our annual Portable Appliance testing with courtesy and efficiency. Previously they provided expert advice and installation of mains surge protection in relation to our recently installed lightning protection system.
Just had an EICR done for my house through PDP electrical services, I have used this company many times before, they were amazing every time, very competent and professional electricians, job done at a reasonable cost. I would highly recommend PDP. Thank you
PDP responded promptly and kept to agreed dates. Their service was excellent.
Thank you to everyone at PDP for their friendly, kind and efficient help. After the pump that supplies my Mother's home with water failed (no mains) she tried in vain for 10 days to find someone to respond to her calls to figure out the problem and to fix, renew or install a new pump and make sure the system worked again. Her friend put her in touch with PDP. It was amazing to find people who were sympathetic to her plight with knowledge and practical knowhow. They totally understood the challenge of being without any water and immediately responded. The MD Paul and his assistant spent hours over 4 days going the extra mile and helping with advice, even at the weekend and late evenings. The company didn't give up until the problem was solved and it was v complicated and challenging. Their costs were extremely fair and the best price for new pump found. She can't speak highly enough of their calming communication and determination to get her life back to normality. We both extend so many grateful thanks.
Great team and another excellent job. Many thanks to Duncan for outstanding work.
What a super company! I had a serious issue in my care home and the gas board decided to turn off my gas supply. Fortunately PDP were there to provide an engineer despite being on the other side of Sussex and it being late at night at a weekend. They were the only emergency plumber willing to help and worked really hard to help me. The member of staff I spoke to was lovely and put my mind at rest quickly. There are talkers in this world and there are doers. This company is most definitely the latter. Thank you!!!
Replaced inverter, provided helpful good professional advice, provided competitive cost installed on time and delighted with results
We have used PDP a number of times now. We have found them to be on time, and they have a high standard of professional workmanship.
Excellent company, efficient, knowledgeable and reliable. I have used PDP for over 10 years and have recommended to many friends and family over the time. They have always proved to be excellent
Arrived on time and work completed well. Very professional and helpful
Easy to contact, professional and courteous. Arranged replacement of a faulty kitchen tap. Engineer arrived on time, carried out the work to a high standard and cleaned up completely after himself.
Arrived at appointed time. Quickly diagnosed problem and came back a few days later with required spare part and completed repair. Also replaced ceramic disk tap valve on kitchen sink - no longer drips.
Excellent. Arrived on time, left absolutely no mess, completed the job quicker than the estimated timescale. Really neat installation. Consulted with us all the way through the installation if there were any queries. Thoroughly recommend them. Really professional job.
Had an issue with my boiler electrics that meant we had no heat, PDP were with us within 6 hours and worked to get everything resolved for us. Quick and professional, would absolutely recommend
PDP sourced and installed an Air Source Heat Pump for our business unit. They patiently answered our questions and worked with us to find the correct solution. The installation was performed on the day we asked, with little mess. Post installation service has been very efficient. A good local business we will use again.
Have used PDP several times for the following: new plumbing work in an ensuite bathroom, installation of Google Nest system, boiler and solar servicing. They have a highly professional team of staff who are very knowledgeable, friendly and helpful. Good attention to detail, very clean/tidy and reliable - would not hesitate to recommend them.
Plumber left without fully completing the works in line with quote, but expected to pay invoice in full. The way the complaint was handled was not very professional and told by manager not to use them again. (So I won't) not the best customer service I've had before
So professional to deal with, experts in their area and we were given great advice on heating & Solar Thermal
Polite, knowledgeable, absolutely thorough and such clean and tidy job too! Couldn't ask for better!
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2003
- OZEV authorised installer
- Domestic work
- Commercial work
- Landlord work
- Work guaranteed
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