J Tomlinson Ltd

Had the come out to rewire the house and they damaged the wood floor. They are not willing to give us the money for new flooring

6 weeks without a kitchen or being able to wash my childrens or my uniforms for work/school my mental health is suffering and i honestly just want to die. Can you imagine not having the means to look after yourself or your children for 6 weeks. No end in sight workmanship shocking There is a few nice people that work for this company and i feel for them. They need reporting making people suffer for so long without a functional kitchen. Work men don't show when they are supposed to, come when they are not even after telling them your at work and cannot take anymore time off.

Had a gas engineer named courtney and a electrician named Gary. They were both brilliant, friendly and got the job done without a fault. Both competent and experienced.

Poor receptionist, she had no customer service skills whatsoever, no empathy or compassion for single parents who have sick kids at home. Lied saying letters had been sent with rebooked appointments, one was recieved then no confirmation of new appointments just sent the plumber to the house unannounced and had a go at me as if I did not want my boiler serviced! Ridiculous. Would help if they actually gave you a reasonable time slot too, not anytime during the whole day! If I wasn't in rented accommodation I'd never use this company again!

Avoid!!!! they make all day appointments and never turn up leave you with no heating and water for days and have no interest in helping you out. Lies after lies just stay clear of this company

This company is by far the worst company that I have ever had to deal with on numerous occasions they have let my dad at 57 years old has been with out heating for 2 weeks and promised multiple appointments where the engineer just didn’t turn up costing Not only time but my dad‘s wages for the day as he’s had to have the day off work so someone’s in. when questioned about this the woman on the phone has the worst attitude you can imagine after putting in numerous complaints and having compensation off this company they’re still just as incompetent as before. If you are about to use this company independently, I would really advise against it.

Following up on my review 3 weeks ago. Despite being in contact with the marketing team and numerous j tomlinson employees as well as members of my housing association, I am now waiting on them to arrive tomorrow to fix the broken shower hose from work they came to do to fix previous bad work. That means I have not had a fully functioning bathroom since they started in late November. Hoping tomorrow will be the end of the end of the work, and work to fix work in the bathroom, but j tomlinson have been unresponsive since agreeing on compensation for broken items in the property, use of my electric, and the inconvenience of issues such as leaving my front door open half the day when they left. That was before Christmas and no response since despite sending more emails detailing more damage to the property since. Can someone tell me when j tomlinson is actually going to make contact in regards to my complaint and the new issues with my laminate in another room damaged and needing to now be replaced too???

Ive been having very bad water leaks in my flat coming from flat upstairs been having problems for over 4 years had bathroom selling replace and my housing engineer always said they fix problem it's been still going on over Xmas and my birthday and then new year I've had selling in kitchen strip so t tomlinson engineer came today and got entry into flat upstairs and found the kitchen sink been filled with water and had plug in and the waist pipe has been the problem from day one and it looks like leaking stopped so big thanks to j tomlinson

Have been having subcontracted work done by my housing association with J Tomlinson. Was given a schedule they don’t stick to, they don’t turn up and are unresponsive when making contact, they have broken items in areas they told me they wouldn’t need access to. Have made a complaint via J Tomlinson and via my housing association and will be speaking to my neighbours who I know have also had terrible experiences. On top of all that they have gained access to my property to store things while I’m not there and they are not doing the work they’re contracted for and then left the last day they actually turned up for they left my front door open all afternoon until I got home from work. They are unprofessional, unsafe and provide a poor quality of work and service. On Tuesday 13th December I sent an email with the requested details as per the review reply and await a response from J Tomlinson. On Wednesday 14th December J Tomlinson following on from my email to marketing, they requested photo evidence of my issues. I sent numerous photos and information on what will need compensating for that same day. I will be updating my review with whether or not this issue is resolved and any further contact I have to make to resolve the issue.

Joke of a company think it’s except-able to leave a woman and a 2 year old with out heating for 2 weeks in - weather! Then coke and fix it course a gas leak on the cooker to then leave them weeks with out a cooker To then be told they are here to fix it and no wait 2 minutes for us to get back home I would avoid this company at all costs! Don’t even deserve one star!

3 weeks without heating and I still don't know when they will do it. My housing association is having contract with them so I can't call anyone else. I've got 12 degrees in the house with children and spending fortune for electric heaters. They don't have parts in stock and are not able to do emergency fix. Avoid if You are without water or heating!!! Will report them and try get compensation.

Very disrespectful and inconsiderate. Took a day off to wait for the engineer to do a gas safety check. Never turned up. Called customer service only to find out that the engineer "called" just after 5pm and no-one was home. Wait. What? I was home all day! Lazy liars. Charlotte from marketing should stop asking customers for more information and the company should look and their work ethic and standards. Absolute disgrace!

I’ve tried contacting them and messaged them via their website form no response. Fitted camera via safe streets scheme and it’s not working but not replying.

Currently doing a renovation project with my housing association and fitted a new kitchen and bathroom at my place GOD let me tell you a thing or 2 about these Cowboy builders .... do not use this company you WILL regret it ....lazy , unprofessional, good for nothing if you do use this company for any sort of renovation "what to expect"... lumps in flooring - cracks in tiles - unlevel tiles - chips and cracks in paint work - short/overkill cuts on kitchen units - ask you a colour choice yet pick their own anyway - unlevel , cracked and unfinished plastering "yet its been painted"... - unlevel door bars "now a trip hazard" - skirting boards "looks like a child stuck them on" - toilet not level with unfinished plastering/sealent behind it - Rubbish left on my driveway yet we was told it would be taken with them - it took 2 weeks "we had to live with no kitchen and half a bathroom for this time (day 1 we had no toilet for 8 hours) and still this is how they turn out a finished job" ... I could go on...(moving out of housing association and into private renting after these cowboys entered my home)... USE AT YOUR OWN RISK !!! ABSOLUTELY DO NOT RECOMMENDED....

Outstanding work never completed, fob you off , hoping you just go away, no inspection, no manager, had my roof done through St leger homes scheme, nothings completed properly, constantly sending pics , no one coming to sort work out . Absolutely disgusting. I'm absolutely shocked by the service. With no care for the people whom they are doing work on their home .

Fail to attend appointments, sub contract to cowboys when they do. Two years of trying to lay laminate in a kitchen. Now going to solicitors.

Makes appointments and don't show up. Use online contact form they never getting contact. Engineers turn up at home without appointment

Driver of this van in Mansfield tonight, probably going to get his methadone by look of him... decided to start swearing and trying to intimidate me.. disgusting behaviour from a disgusting little man. Shows the company in great light 👍😎

Taken over 7 months to complete a job, that they turned up multiple times unprepared and without the glass (to refit a broken window) awful company! I tried calling them everyday asking when they would be completing the repair, finally over 6 months later they came to do the repair and the 2 repairers were useless, smashed the glass when changing it and have left me with a smashed glass window, and are not responding me to get it changed and re fitted. I put a complaint into their complaints system over 2 months ago and never received a curtesy call or apology for their shocking service! I am still left with an unsafe window with beading missing so the glass isn't secure and smashed glass after 7 months and I have a small child in the house- totally unsafe. DO NOT USE THIS COMPANY!

Had my new kitchen fitted by j tomlinson what a lovely set lads what did my work but the management is very poor .you never see the management if you ring them they say they ring u back but never do. The way the management speak to the lads is absolutely disgusting!.Tony, dave , eddy need replacing they useless 💯 ! I had elliot doing my plastering what a guy his very polite and respectful highly recommended 👌 . The 2 guys who did my electric wires Brendan and matty they was great set lads down to earth. Also the other lads what did my other bits of work Liam, lewy,Tyler, Joe, Sam, they was all a set cracking lads but like a say it's the management what give that business a bad name.

Both sides of my property where upgraded on behalf of St Leger Homes, Doncaster I can't even remember how long it's been, but I am still waiting to get the problems sorted on my property that was caused by work on neighbours. Absolute farce Absolut farce

I'm not happy at all, I've had an appointment booked for tomorrow that's not convenient for me, they gave me a number to call to rearrange, I've called up been put on hold for 30 minutes for them to not even answer but to hang up my call and still haven't managed to rearrange the appointment!

Based on my experience of the extremely aggressive and dangerous van driver would not recommend. Instead of overtaking myself in the middle lane (first lane had vehicles driving much slower than myself plus I was driving the speed limit) one driver for this company thought it was acceptable to drive extremely close to my car, flash their lights, continuously beep and shout in a very aggressive manner at myself whilst behind and overtaking. Absolutely baffled how someone could get so aggressive when they could’ve simply over taken me in the empty third lane. If they can be professional whilst driving I can’t imagine them being professional tradesmen. Disgusting behaviour.

I give then 2 because the work was never done properly un till this week .A big shout out for Sam And Lewis for finishing my wall in the living room and laying my flooring . if it was for them.coming to sort my work out I would still be waiting only took a yr to sort it .. The best 2 lads at Tomlinsons . Sam and Lewis thanks again . Mrs Eatherington

They employ sub contractors who disregard disrespect tenants n have no respect for their moral values as a company and employees sub contract or not respect should be kept at all times this company did not do this and people should know. My 10yr Daughter was left in tears because of what she overheard the elections discussing mainly her surname if this is your policy on contract i am ashamed disappointed and disgusted to say that i would never recommend you to change my toilet seat in future.

In 33 years has to be o e of the most corrupt construction companies ive ever come across

Awful, don't even think about it.

Had a gas check today (done by Joe) lovely fella, explained what he was doing and checked everything thoroughly! Came on time and parked respectfully so not to block neighbours drive. Good experience and would recommend them

Appointment system beyond terrible. Dont turn up, make appointments without consultation then turn up unexpected. 8am to 5pm " appointments " i only live in a council house but I do work!

Had a gas safety check booked for today, watched the van pull into the close, park up and driver sit inside the van for 10 minutes and then drove off having not even knocked, engineer had the cheek to say we didn’t allow access! Disgusting company wasting my time

I have been without heat or hot water 2 weeks they were then supposed to come out on Thursday did not show up even though i am vunerable and having chemotherapy they then let me down today with emergency appointment useless company and I do not trust the management or customer service team

This company are a bunch of cow boys! Do not do the job and even faced one of there vans on the a46 road and they pulled out infront of me , I had to break very hard and use the horn! I then received a lot of offensive hand signals! 4/04/2022

I've had a few dealings with this company over the last few months. Every time it has been unsatisfactory. The latest is my mailbox. It had been broken into before I moved in, and was bent and distorted, and the lock had no key. I was appalled to be told a repair would take 28 days. I replaced the lock myself, but it was forced again a few days later. The repair could not be expedited, so I drilled two holes and used a padlock. Today, I discovered that one of Tomlinson's goons had been round , stolen my padlock, and replaced the lock on a distorted mailbox. I managed to "force" the mailbox door with my little finger. The word amongst staff at NCHA about J Tomlinson Limited is that the company bears very little resemblance to the version presented during the tendering process. If you check out the reviews, the vast majority are one or 5 star. A large number of the 5 star reviews are from people with no profile picture, who have only ever made one review. Whilst being left without heating for three months might be the one thing you're driven to tell the world about on Reviews, I'm not sure the same is true for a repairman that did his job.

The guys that come out I can't fault, the people I speak to on the phone sound somewhat brunt.

Great company.great staff

OMG where do I start ... fitted a kitchen as part of a housing association improvement scheme. How the housing association picked these I do not know maybe they didn't read the reviews. Tried to find them on the considerate contractor scheme... not there! Hopeless and hapless is the best I can do to describe this company The picture is of a "levelled floor" which was at least 2" higher at the edge than in the centre of the room!! and the grass is the front of the property after they drove there vans all over it !! .... Do yourself a favour and avoid if possible... Maybe if they we're a professional company they would know that the customer service manager had become involved, maybe marketing could ask her!

Clowns ......

Staff are extremely rude!!! Would not recommend at all. Use foul language around women and children

Absolutely fumming with this “company” had a safety check yesterday was all clear Then today while come home to no gas my gas is been capped so no hot water.no heating & no cooked tea on one of the coldest night of the year I have a adopted 3 year old who didn’t understand why he was wrapped up as if going outside but was inside & he was very cold I tried ringing every number I could find with a reply of a answer phone saying they are closed or wait on for them not to answer It’s 1 in the morning & still no sign of anyone In short I’m one raging person & I dread the next person I speak to about this What a discusting firm

I have been waiting for over a year for them to fix a light in the communal area of my flat and still not repaired

Poor in everyway

Great professional, organised friendly company.

Always having boiler brake down not good very distressing man came said shall I wear my mask I had mine on of course he needs to wear it reception lady's are helpful.

I can't fault the engineers however the management and turn around time for getting standard parts to fix a boiler are appauling. I've had several issues with my boiler and have been left without heating and hot water for over two months in total during the last year alone. This time around it's been 9 days and I am still awaiting a pressure sensor which is a standard part you'd think engineers could get easily enough! Quicker turn around times please!! It is unacceptable that I'm expected to go without in winter with two very young children in the house!!

Engineer came to repair our boiler, he explained everything that was wrong with the boiler and told us exactly what was causing the issue...he fixed it in no time ...I found the young gentleman that attended was very polite and took pride in his work his manners were impeccable..he left the kitchen area as he found it and made no mess at all....Rhys is a credit to the company.... The company have great ethics, their communication from booking an appointment to alerting you when the engineer will arrive is A*** and of a great help, it saves you waiting around all day. All in all an excellent experience. I cannot fault the company nor the Engineer. Thanks J Tomlinson Limited. Another satisfied customer.

Joke of a company. Emergency response with boiler requires a part which can be easily sourced locally. Instead part ordering takes too long. In my opinion these are delay tactics to prolong problem. I am without heating and hot water in these winter months whilst you can easily attend this emergency and fix the problem with the boiler. A private contractor could fix the problem in the same day.

The boiler has been serviced. After a week break down. I tried to contact but the emergency service had closed on Saturday and Sunday I had to stay without hot water and heaters.

I have emergency with boiler I've phoned 3 number each say sorry we closed phone out of hours service .that's it .so where do you find that number ?

Just had a guy call to fix my toilet his name was Chris. He was so professional and polite such a lovely chap tidied all mess up to. Can you please let him know that his customer service was fantastic .I hope you pass this on to him .thankyou

Contractors for nch ( Nottingham city home) currently doing bathrooms.total cowboys not one job done right, tell people to wait in from 8am till 5pm dont show up or call,three days this happened.leaking sink day after being fitted,flooring put down wrong meaning hole floor had to be re done,left holes in walls after plastering,read the constant reviews across several web sites they clearly think people should take days off work and not showing up ain't a problem. This ain't a one off many reviews pointing out same problems,so if your a council Tennant expect to be treated like a 2nd class citizen.These clowns will stress you out for weeks making a simple bathroom refurb a nightmare.And jtomlinson dont bother replying with your templated reply uve had time after time to improve the issues.AVOID AT ALL COST

Brilliant......two guys came to carry out a security review at our house.....really great guys...helpful, very polite and knowledgeable.

To say this is good company is a joke I am having some work done by them and it just goes on and on they said the job would take 7 days it is still not done After a month they are all a bunch of cowboys

I am a tenant of a SYHA a housing association in sheffield who contracted j tomlinson limited, please Avoid them at all costs, same disappointment every time, first they don't keep their appointments, it happened almost every time i waited for them all day at home but at the end they changed the appointment, faults were never repaired on the day, they will order unnecessary parts, then makes you wait for weeks and eventually when they turn up and replace the parts the fault will still be present, then they will reorder more parts, more wait and same thing repeats again and again. I think SYHA made a bad decision to appoint j tomlinson as their contractors. Not recommended at all please avoid them at all costs.

Absolute joke of a company, one of there guys flooded my house, ruined my kids wood flooring, stairs an landing carpets even the plaster on my ceiling in the hall way is now cracking an breaking away, rupinder one of the bosses was supposed to be getting issues sorted but all you get is excuse after excuse, left me no choice to contact governing bodies, you cannot leave people’s houses the way they’ve left mine!!!

Great website very easily accessed also.

My toilet cistern came off the wall which then caused issues with the toilet's components and the pipework therefore it was a pretty big job but Jason (the guy who came to fix it) was on time, very professional, engaging and most importantly - did a superb job with the toilet! Really easy going guy, definitely an excellent asset to your company. Cheers

Unfortunately they hold the contract to do the work for the housing company I'm with.so I don't get to choose,if I did it certainly wouldn't be this company!! I was let down 3 times before on dates to service my boiler.They simply don't turn up. Then I get letters from the housing company saying I haven't let them gain access.🤣 However this is now a different occasion I have repair work due to be done today,had text confirmation and surprise.. DIDN'T TURN UP!! I'm sure they think nobody works,so it don't matter when they do the work.Ive telephoned but no answer,probably losts of complaints today then.If you have a choice which company to use don't choose these

Always very polite and friendly staff members who come and carry out our annual gas safety checks. Very efficient and always helpful with answering any questions or queries and leaving the place how they found it. Thanks!

Absolutely appauling service, no commutation and ignored, do not use!!!!

Keep getting fobbed off with start dates should have been october 2020. Now in march and work still not started. Got told it would be 1st March then 8th March. Now have been told works are on hold due to possible asbestos yet the property had had 3 asbestos tests now by this joke of a company

totally unhappy. below poor quality of work. avoid this company. totally cowboy builders

Helpful staff

A heating engineer from Tomlinson's came to our home to sort out our radiators, they were not getting hot, or not radiating any heat, we have to keep the house at a constant temperature, as my partner is disabled, the engineer that came was an absolute gentleman, and explained everything he had done, and made sure we were happy with what he had done. We have always had positive experiences with Tomlinson's, the guys that come are always professional, respectful and courteous, we would certainly recommend this company, thanks Tomlinson's great customer service

Friendly staff

Left the gas meter leaking... was not even supposed to touch the meter ... only fitting a cooker DO NOT TRUST THIS COMPANY.... DON'T KNOW HOW THE FITTER GOT HIS GAS SAFE CERTIFICATION HAVE HAD TO CALL OUT THE NATIONAL GRID TO MAKE IT SAFE

Absolutely useless. I'm with pa housing and they always send these cowboys out. This week I've had 2 different plumbers sent to look at what I thought was a blocked sink. Both juts looked at my cleaning products under the sink and just said its not blocked, so I've just hired my own plumber and turns out, it was my external drain that was blocked so they obviously couldn't be bothered to check. Will never trust them to come in my house to do work again. You're best off hiring your own plumbers, if your housing association uses these lot.

I had an engineer come round to my property his name was Mr S Gorden, well what can i say his service was outstanding, very professional, friendly and polite, i would recommend this company due to his excellent work and being very friendly as well as good attention to detail.

Great company

Absolutely awful company. Lack of communication. Rude staff. Damaged floors which of course they havnt taken responsibility for. Wouldn't trust them to organise a knees up in a brewery.

Shocking, 3 contractors out in two and half weeks and the boiler still doesn't work

I would not give this company even 1 star. After waiting around all day for a boiler service repair at my mums house, a slip was posted saying the technician had been. They DID NOT KNOCK and DID NOT USE ANY DOOR BELLS!! I had lights on and was fully anticipating this visit that never came. I took today off and spent the whole day since 10am for an appointment at roughly 3pm. I was walking to and from the kitchen from 3pm, the window overlooks the drive and street where the van would park. Speaking to their office, the lady although appearing to be helpful was fully unsympathetic and combative saying the technician's picture showing the slip and our red door is all the proof they need to show he's been. He also described false details of the property claiming no lights were on, only one car on the drive and apparently being on the road for a while because he did several jobs on the same road. False. I did not see a van at all, I was nipping in and out to my car on the drive (which he would have had to squeeze past to get to side door, which he did not recall)through out the day. Very poor, complete lies and a wasted day for me. Unacceptable. I understand these guys have targets to meet but surely if he had been on my street a while, a. I would have seen him. b. You'd think he would have seen me/ come back to get the job out of the way and c. saying he knocked on both doors and pressed doorbells which was unwitnessed by both neighbours. At that time he would not have been able to carry out the work needed anyways if he was finishing at 5! (My step dad works for british gas)

Dear sir or Madame I spoke to a lady on the 23 12 19 thay was suppose to come out to me but the repair man fell I'll the lady did ring to tell me and made an appointment for the 10 1 2020 I have just tried to phone thinking there was some one there because there was music playing but it as closed I just wanted to make sure some one is going to come out to me on Friday

Just posting to say thank you, we had an emergency fix at 9b Shorthill at 20:30 28th Dec and one of the members of staff came out to help (he had dark hair). Was a really nice dude, and helped us out no end with a busted door hinge. Would massively recommend him and he is an asset to your company.

Lovely friendly staff

2 week mid December no heating no hot water still waiting every day they promised. It’s soo ☹️. This big company can’t replace boiler half month. Kids and older sitting at home using all money for electricity

Good excellent 😊 although time schedule wasn't very accurate the the a good job repairing my boiler. Thanks.

Made me wait in 5 different days never turned up once !!! No sorry or anything now just been sent a text with a new appointment so let’s hope for the 6th time they can make it also it’s 08.11-17.11pm !! Their having a laugh il be calling for a morning or afternoon ! Not a chance am I waiting in all day AGAIN !!!! Utter piss take

This company is a absolute joke. 8 weeks now without hot water and no heating and a hole in the wall allowing rain and cold air to enter They have cancelled 3 times causing me to lose 3 day pay each time saying there engineer called in sick. Winter is almost here again. And no mention of when it will be resolved.

shocking workman ship

Someone is supposed to come to uncap the gas at property we moved into on friday, it is now tuesday evening and we are still waiting. I have a 1year old and an 8year old who are now unwell due to us being left with no gas no heating no hot water for 5days now. I dont understand why no one has taken this seriously we have left numerous voice mails for the emergency out if hours number but no one has been in touch. This is very mentally draining

Under no circumstances should anyone inflict themselves with the unbelievable level of frustration this company will cause you. They'll send someone round to your property with no notice, no prior arrangement or anything. Then, when you do make an appointment for one of their guys to visit your property to look at an issue you are having, they don't even show up after you've been waiting in all day long. Jokers. Use this company at your own peril.

I've used them for years, Fantastic gas technicians, but not enough staff to answer the phone and when they do its another story, what a shame.

Tomlinson's turned up last week to remove my old kitchen and fit a new one. It's not even finished yet and I'm already disappointed!! The first two pictures are the front of my NEW oven housing. They cut a piece out of the front instead of the back then cut again at the back as shown in the last picture. When I pointed this out the following day I was told they would sort it. The other pictures show what their idea of sorting it is. The piece was glued back in and I was told that I would not see this when the oven was fitted. They then made an extra cut in the work surface that wasn't needed. As far as I'm aware it should have been two pieces but they made another cut for some reason, probably made it easier for them. They put the screed down on the floor on Friday and I was told not to go in the kitchen. I went around to the back to lock the door later to find that the big kitchen window was open so I went into the kitchen to close it. I then realised that they had fitted one of the cupboards where the dishwasher was supposed to be. The worst thing was that a socket had been installed behind for the dishwasher and now is completely covered by the cupboard. No plumbing for the dishwasher either. Obviously if they move the cupboard now it will have screw holes in where they have attached it to the cupboard next to it. They had asked to come Saturday morning which I agreed to as I have a five year old and we have been living upstairs all week and obviously need the kitchen to be finished as I have no usable sink downstairs. However when they arrived Saturday morning I sent them away. I pointed out the faults they had made and they told me their plan was wrong! It wasn't as I had seen this. They clearly do not look at their plans and tried to tell me that the pipework on their plan is different even though all pipework is visible in the kitchen. I have had around 4-5 workmen in doing this job. Only one of them speaks English which isn't a problem when everything is going as planned. When things aren't going to plan, that's when the problems get worse as there is a communication barrier. The workman that speaks English pops in and then disappears. When he comes back to do anything he is always in a rush and this is where the problems are. As soon as he's finished something he jumps back in his van and off he goes. It's literally been one problem after another and my kitchen is not even finished. The quality of work is very poor and to say I'm disappointed is an understatement. Only thing that has gone well is the plastering. I do not know how they get away with this and it is unfortunate that it is the bank holiday weekend and I have had to wait three days to get in touch with anyone. I will also be contacting my landlord.

AWESOME COMPANY. The team they sent out to refit my kitchen were top notch. Thanks guys and girl 👌

I would like to say a massive thank you to Craig Dave Sue and Gez, for turning my home from a 3 bedroom to a 2, the work you did was outstanding, though my worries, Gez kept me calm, Sue I could make her laugh her socks off, with my requests, and Craig and Dave did such a excellent job, SO Thank you guys xx

Friendly staff

Punctual accommodating and friendly

Omg....we’ve had no heating or hot water since before Christmas,they kept coming out to fix the boiler but with no luck,saying got to order parts.the other week 3 parts were ordered they said they’d be out in the week then phoned to say can’t make it so they said they would be here this Saturday,came this morning and yet again they have to order another 5 parts this time!!!no sympathy over the phone from j Tomlinson.said I can call back Monday to see what’s happening.oh u bet il ring Monday!! We are a family with 3 children in the house,one of them is below 5 years of age,my husband and I both work so now will have to take time off work AGAIN to arrange when they can come for new parts but still not guaranteed to work.i have mild COPD and asthma wich doesn’t help when the fan heaters are on a lot.i struggle to breathe!!!with all the training these guys have surely they could do a temporary fix or something rather than say we can leave you with heaters!! That’s all well and good but we have heaters already and they are eating up my wages already!! I’m debating on wether or not to go to the papers but I will be going to Trading Standards because this is just not right at all!!!!

Great service and friendly staff. Really helped me out over the Christmas period.

Terrible.. Arrive early for jobs, complete work cards with wrong times on so it looks like they were within the timescale, then leave without allowing time for customers to answer door. Employed by homegroup, lazy and not worthy of any employment. Leave customers with dangerous fixtures etc.. The list goes on. LAZY AND UNRELIABLE .

Brand new heating put into council house. Have lived there for a few days and radiator in hallway falls off and hurts my partner's knee. The radiator had been fixed to a plasterboard wall with totally inadequate fitting. We're lucky the hallway wasn't flooded. Didn't even class this as an emergency!!!!!!

A requested a fire to be removed Tomlinson worker came and removed it for me with very little mess and took pride and care when rebuilding and plastering the hole. Thank you Phil. You did an ace job , friendly, helpful and would defo recommend this company.

J Tomlinson maintain the property I'm renting from Trent and dove Burton on Trent and always ring to let me know when they intend to carry out works,because i work full time as a lorry driver and live alone its hard for me to arrange time-off work to allow them access. They are very considerate and pleasant on the phone and mind full of my situation. Works carried out always first class by professional gas and electrical engineers thank you for this.. As a lover of animals though i was saddened to see a post on facebook this weekend 23/9/2018 where a JT vans occupants had allegedly injured wild animals by shooting them picture of van added

Fantastic company to work with - dynamic, great work ethics and fab staff! 👍🏻

Portable Offices Limited worked in partnership with J. Tomlinson Ltd to install a large Modular Building in Yorkshire. The project proved a huge success with excellent feedback from our customer. This was due to a seamless working relationship with J. Tomlinson and in particular Paul, who was a pleasure to work with. Great teamwork resulted in a happy customer and a superb Modular Building. We look forward to working with you again soon.

Fantastic company, highly recommended

Absolutely appalling! Two months ago I called in to arrange for engineer to come fix the boiler as we had no hot water. We had to wait almost 2 weeks even though I explain the work to be prioritised due to my father being classed as disabled! It was ‘Jessica’ who advised I had to wait as part wasn’t in stock. Finally the engineer had arrived and being qualified I don’t think he had a clue on what he repaired because we still had the same issue! Having to work and live with a disabled parent it was difficult to get in touch with J Tomlinson. I had called in multiple times to get somebody out to investigate the problem. Finally having told it was the solar panel, I was given work date for the 14th May but I had to intervene that it had to be prioritised with the exception of my father so we’re given the 4th. It’s the 3rd of May and this is where J Tomlinson advisers show no empathy, living up to false promises calling to tell me that the engineers are fully booked and I have to wait until 4th June! Absolutely disgusted that I have to explain myself multiple times, because my reasons have been completely disregarded and I have to hear the same false apology over and over again! Talk about being heedless, the lady over the phone had no response when I told her to put herself in my shoes claiming she was a team leader! She managed to get the initial start date 14th, however if they fail to rectify the mistakes this time round, I am certainly going to proceed with some form of legal action against the company. I guess it’s a matter of time now.

Absolutely rubbish can't even fix an hot water tank. 9 days 4 so called engineers and still no hot water. Total joke... Every time they came they made things worse... false promises that's what they good at...

INCOMPETENT COWBOYS. BOILER BROKE DOWN FRIDAY THE 2ND MARCH. THEY CAME OUT AND SAID IT NEEDED. A NEW BOARD AND A PRV. WAS NOT SURE WHICH BOARD SO THEY ORDERED 2.CAME OUT ON THE 8TH TO FIT BUT ONLY HAD, 2 PARTS AS SOME IDIOT IN NOTTINGHAM HAD NOT SENT IT OUT.WAS SENT OUT. RECORDED DELIVERY ON THE 9TH AND WAS FITTED BUT BOILER STILL NOT WORKING. SO THEY WERE ADVISED BY GLOWWORM TO FETCH A GAS VALVE FROM. COVENTRY. FIT THAT AND STILL NOTHING. NOW BEEN TOLD THEY WILL PHONE ME FIRST THING MONDAY MORNING. THAT WILL BE 12 DAYS WITHOUT HEAT OR HOT WATER. ABSOLUTELY DISGUSTING. WILL BE CONTACTING ENVIRONMENTAL HEALTH AND BROMFORD..

emergency service closed on a Saturday got water leaking everywhere

Useless company and poor staff , they said they will come today to fix boiler they didn't. So it's -4 in the house without heating and hot water. Well done Tomlinson 👏🏻

my heating wouldnt work they left me in the freezing cold even though i suffered a stroke

Just had a lad out to service the bolier , what a lovely fella . Great job done , no mess , a credit to J Tomlinson..... well done.....

Made a fantastic job of my bathroom

Great company and amazing people. One of the best organised and well managed companies within the construction sector. Highly recommend to anyone who is looking to join a dynamic and growing business.

Great company, very friendly and helpful staff. Would highly recommend.

Disgraceful company they should looked into and closed down

They Can't keep to a schedule booked time off work to have my kitchen fitted now I should of known better as they started my bathroom in 2016 and it's still not finished Lied to protect them selfs when they missed a full day of work in my property costing me in the rusult as I missed a day of work for nothing All in all if your looking for a fast professional team to come do any work in your property I wouldn't go with these cowboys company seems rotten from the top down

Massive thank you to the team of expert joiners plasterers and painters that dealt with the major works to my 3 bedroom home this included replacing my entire upstairs flooring also worked on my staircase and stopped all creaking. replastered entire downstairs ceilings and reboarded and plastered my downstairs kitchen ceiling also decorated right through downstairs and upstairs landing including all of the doors. This was all completed perfectly and ahead of schedule with very little inconvenience to myself.10/10 Big thanks to resident liaison officer Fiona Willis for all your help in turning my House back to a home

They are working outside my house and they are not professional not polite they are animals and I'll be glad when there gone .

No good always try saying things need replacing

wrong parts ordered several times. parts not getting ordered. several times also!! given the run around. This company will drag out repairs to get more money. They lie constantly. corrupt company. Don't expect your boiler to be fixed anytime soon. They will keep adding on parts it needs. Always sending a different guy out. They will trial and error several times. Even when the fault is obvious to a layman. This company is a joke. AVOID.

If I had a choice, I would have stopped dealing with this company a long time ago but unfortunately, ASRA makes me use them. I started having problems with my boiler in January after one of their engineers came to service it, there was a delay in it igniting so when it did come on, it came on with a bang. Transco capped my meter 3 times because it was unsafe, several Tomlinson engineers came out and each time they said it was fixed, and not to worry, if it did explode it would explode outwards! Great, very reassuring. They messed me around and fobbed me off, so I left a negative review on Facebook which was quickly followed up by a call from their manager telling me that I was being unfair and making their company look bad & that they don't leave people with dangerous boilers. An engineer came and changed a valve, and although there was still a small delay in ignition it wasn't coming on with such a loud bang so it was fine to have on for short periods of time while I was there to monitor it. On the 9th August, one of their engineers came out to service my boiler. He spent around 5 minutes looking at it, didn't take the cover off (you can hear when the cover is removed), didn't check the meter (I'm the only person with a key to the gate and I didn't open it) and then left telling me that he'd changed the pressure on the boiler and it was all fine. I went to check the boiler after he left and it wasn't even lit! He came back to light it, told me there was a fault and it wasn't keeping the flame lit and that a new part would need to be ordered but then suddenly it lit so it was fine. I turned the dial to switch it on and he told me not to play with it or I would break it. Next morning, the boiler comes on with a bang so I turn it off and call J Tomlinson who sent out another engineer - finally someone that knew what they were doing! The guy looked at the meter and said it wasn't safe, that important screws were missing and that it was over-gassed and HE capped it off. So then we have the drama of getting a new boiler. I spend half of my day waiting for a surveyor to measure up, at the time he was due I get a phone call saying he's in Doncaster and it's going to take another couple of hours. He comes and measures up for two different types of boiler. Boiler installers turn up on Friday and the wrong parts have been ordered! So one of the guys goes and gets the right parts which adds a couple of extra hours to the job. The boiler engineer did get everything done by 5pm, the electrician turned up, said it would take a couple of hours to do the work and he'd come back on Tuesday - that I'd be his first job at 8am. Tuesday morning and I get a call at 9am to say the electrician is ill but they would arrange for someone else to come out and do the work. Tuesday afternoon, a guy came out with his trainee but they were electricians for combi boilers which isn't what had been installed so they couldn't do anything. I gave them the parts that had been left for the electrician and they aren't even the right parts so even if they could have done the work, they didn't have the correct parts. They were lovely though and did try to help me, the guy called and said an electrician would come out to me today. This morning, I get a phone call, sorry we won't be coming out today it will be tomorrow afternoon. I told them this had been going on since January and that I didn't understand why I was a priority for yesterday morning but I'm not anymore and was told well work moves on. I have had no boiler for 2 weeks but I'm not a priority. The woman called me back to tell me someone would be out to me sometime today before 5pm, I told her to leave the appointment for tomorrow because so far I've wasted 2/4 days holidays sitting in waiting for Tomlinson's and I wasn't going to waste another day. To say I'm not a happy customer is an understatement. Hopefully I will have a working boiler tomorrow but after nearly 9 months I'm not holding my breath.

If I had my way it would be no stars what a bunch of cowboys. Having got the contract for ERYC fitted a kitchen with a leaking water pipe in the wall right next to the electric. Blow the electrics and could have killed us all . Couldn't be bothered to fit the kitchen as designed said they didn't have time.Never finished the jobs properly.Get paid on a price and want it doing as quick as possible so they can be off.No respect for the Tennant. Cut our gas off for three days.Its council money paid by the taxpayer and they just think they can bodge it and scraper. If anyone else has has a problem with this company please put it on here as they are not fit for purpose.

Cowboy building & maintenance company - avoid at all costs . Appalling head office staff & morally corrupt.

J Tomlinson did an annual electricity safety check done on my property, and the electrician were very professional and courteous... thanks J Tomlinson