Manorside Ltd
4.3(12)Borehamwood • OZEV authorised installer




About
Manorside Ltd is an EV charger installer based in Borehamwood, covering Buckinghamshire, Hertfordshire, Essex, Surrey and Kent. They carry out EV charger installation, lighting installation, smoke alarm installation, fire alarm installation and PAT testing, for both domestic and commercial work. They offer free quotes and their work is guaranteed. They are listed with OZEV as an installer.
Services
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Fire alarm installation
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Reviews
4.3
Manorside Ltd is described by several reviewers as professional and punctual, with one customer reporting that front door lights were installed to their satisfaction. A couple of reviewers say the electricians were neat and tidy and gave good attention to detail. One reviewer mentions helpful office staff, and another says the team responded quickly and was easy to deal with on commercial and domestic properties. One reviewer describes a difficult experience with tenant appointments, saying their stated availability was ignored and that staff were rude and defensive. Another reviewer reports damage caused during work, saying liability was admitted in writing but the damage was not put right, and that their wife was spoken to poorly.
Extremely rude and inefficient when it comes to dealing with tenants and appointments. They seem to be expecting us to just agree and comply with whatever they throw at us without questioning anything. 1. Nicole who initially contacted me failed to give all the slots available causing us to go back and forth. 2. Despite me stating an availability after 1 this was ignored, she still offered mornings. 3. I had a simple question which she practically dodged 3 times and got unnecessarily defensive. 4. They seem to be unable to manage or prevent conflict but rather cause and make it deeper. The issue could've been solved within 5 minutes with a simple "For this day we have slots between 1 and 4". Instead they decided to involve the property agent which was unnecessary. 5. I tried to resolve that over the phone and also raise a complaint about it instead I was met with an: A) awkward female who was hesitant to give her name but insistent on having mine. Several minutes of going back and forth about it until she made a claim her name is Karen. B) a call from a particularly angry and defensive sounding male who not only refused to listen to my side; immediately after the "hello" he started going on about how efficient they are and so. I had to end the conversation as it was becoming a DARVO on his side. People with disabilities need more consideration and their approach is exclusionary of people with certain disabilities. Rigid scripts, non-acknowledgement of stated needs, and refusal to answer direct questions create barriers for many people, including some neurodivergent users who rely on clarity, predictability, and confirmation loops. This shows poor design. A system that ignores user-given constraints and forces people to fit its template will disproportionately stress and confuse anyone who needs precise communication. Edit: There WAS availability after 1 and the availability isn't the problem- your attitude is. Your response is always unnecessarily defensive, missing the point, derailing the conversation and shows no solution orientation or any ability from your side to take any form of accountability. You are welcome and yes, you should be sorry.
Very good, efficient service at a reasonable price.
Brilliant company to work with. First rate electricians, superb attention detail. Neat and tidy when finished. Highly recommended.
Very happy with the work. .office staff very helpful. Will be using this company again Pat Mcnicholas
Great service can only recommend
John, was the electrician who visited today. What a guy, great advertisement for Manorside Electrical and super efficient, funny, shares great anecdotes and it’s no sugar in his tea. Word of the day? “Waygo”! Thanks ever so John! Give my regards to the Gaffer!
Thank you Manorside for your help. The electrician who came round solved an issue with our light fitting which we had been having some some time. The electricians are always really lovely as well. Highly recommend using them!
Manorside Electrical have done many jobs for us on our rental properties both commercial and domestic. This includes safety certificates, problem solving and installation upgrades. We have found them very easy to deal with , quick to respond and most efficient. Their prices have always been very fair .
They carried out some work via the air con company and caused some damage. They admitted liability in writing, a loss adjuster agreed, and are now refusing to rectify. I am happy to share the report and pictures of the damage if you would like to see them. Would advise patrons to avoid, especially if vulnerable or female, as they have spoken to my wife deplorably, but seem to have less to say when speaking with me. They also turned up with flowers as an apology thinking it would resolve the matter, knowing my wife was home alone which is deplorable. Here is some of their handy work.
Had some front door lights installed. They were professional, punctual and accomodative. Very happy with the service. I would have no hestitation in recommending Manorside.
If you are looking for a cheap electrician then stay away from Manorside. If you’re looking for a phenomenal team of electricians that arrive when they say they’re going to arrive and do the job to “the gold standard“, then this is the company you shouldn’t have any doubt trusting to perform. By chance I’ve just noticed that the only have one review. Not sure why but maybe they don’t have to go around asking people to review them. I own one of the largest air-conditioning companies in London and the Home Counties and we are by far not the cheapest air conditioning company in town. However, we believe that we are very much the best and why I mention it (without mentioning the name of my company because this is not an advertisement for my company) is that we have been using Manorside Electrical for many years and have sang their praises to many of our own clients who need electrics in place before we can carry out an installation. More expensive than many electrical engineers they may be. However, we need to be able to rely 100% on a fantastic job being carried out and with a guarantee and that means far more than saving a few pennies. Highly recommended.
Area
Additional information
- Incorporated 2026
- OZEV authorised installer
- Free quotes
- Domestic work
- Commercial work
- Work guaranteed
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