Nottingham City Council

Terrible service and again terrible! Three days in row I am trying to contact them . Each day I stayed more of 2 hours on the phone and no one didn't pick up the phone. Previous time when I contacted them the woman was very rude and unhelpful. Just update finally I contacted them and on the ohone was a women very friendly and helpfully, but connection crashed and when I finally I connect them again a spoke with a man...who first words been we are very busy and we must wait 10 bisnes days at list to check !!!! He just wanted to stop talking and go maybe for a tea break I am paying taxes and for all applications I paid too! I was leaving in few different cities and was using different counsel, but never no one has had this arrogant attitude

Disgusting customer service. Been ripped off for 845 quid for a travel pass that I can't use because I have to travel to their office to use it. They don't open weekends but happily took my money. Absolute crooks.