PFL Electrical Ltd
4.8(194)Maldon • MCS




Reviews
4.8
PFL Electrical Ltd is often described as polite and professional, with engineers who are friendly and respectful in customers' homes. Many reviewers report that the work was left clean and tidy, and several mention that the engineer explained what they were doing before starting. One reviewer said their hot water problem was sorted after unconnected wiring was found, while another mentioned a fire alarm, socket and ceiling lights being replaced to a high standard. A few reviewers report problems: missed appointments without notice, a complaint about a council tenant being treated rudely, and criticism of heater delays, paperwork and perceived poor workmanship.
Polite friendly helpful gentleman who took his time to check everything needed.
I had an electrical safety inspection carried out on the house. The electrician identified himself properly. Was polite, efficient and indicated clearly what he needed access to. As a side thing we had a broken toilet light... switch and light fitting. He was very accommodating and fixed that as part of the other work. Very happy with the service.
PFL engineer was very efficient, polite and helpful. Tidied up afterwards.
Great we have had three visits from them.The same man twice then one other. They were both very polite and professional. Wouldn't hesitate to recommend them
Clean and concise, knew what he was doing. New plug with udal usb, USB-A and low power USB-C.
Great job, he did the work quickly and professionally. The engineer was polite and made sure everything was working before he left.
In a few words Absolutely Excellent. Palminder is a top notch electrician. Honestly and Truly I could not be more appreciative and happy with the work carried out in my home.*****
Electrical engineer introduced himself from start , got to work immediately,, which only took about an hour ,,and was thoroughly professional
Had a fabulous experience with this company The young man who came to do the work was lovely and friendly, he also explained everything he was doing. Please keep up the good work Many thanks
I would like to provide positive feedback for Ervis, who attended today to carry out electrical checks and maintenance. He was highly professional, courteous, and efficient throughout the visit. He replaced the fire alarm, socket, and ceiling lights, completing all work to a high standard. Ervis demonstrated excellent attention to detail, worked carefully and safely, and ensured everything was left clean and tidy upon completion. He was also clear and professional in his communication. I am very pleased with the quality of his work and the service provided. Thank you, Ervis, for your professionalism and hard work
Excellent service by friendly and efficient team of Franklin and Dave.
Pfl sent a top tradesman round. He came on time was professional and informative throughout the installation and let my property clean and tidy.
Very professional and polite.
Refer to questionare
Very happy with work done , they always cleaned up when leaving and always very polite . Thankyou .
Excellent and Professional work ethic
Operative arrived at my door and was pleasant , polite and professional, friendly and informed me of everything before undertaking the task if it interrupted my daily activities.
Very polite young man. Worked hard whilst here. Pleased with all the work he did.
Carl attended my property today to carry out an electrical inspection. He was so professional, polite and went above and beyond to not only carry out the inspection, but fixing any issues around the home. I'm disabled and Carl was so helpful making sure everything was safe and in place for me. I highly recommend PFL
Had 2 lads come to do an inspection they were really nice and polite too explained everything that had to be done and completed the job and tidied up after themselves
Very professional and hard working. I found that the person was very polite and did his job well.
The engineer that carried out my work today was truly a breath of fresh air. He was polite and cleaned up after his work was complete. He completed the work in one visit. Would really recommend this company for any work you require
A lovely young man who was very thorough in his work. He was friendly, courteous, and a credit to his company.
I was impressed with the efficiency of this company. They were prompt, informative, professional, pleasant...did a good job efficiently and in good time.
Great service, many thanks
Very Professional, very Tidy and very knowledgeable. Excellent service.
Friendly and knowledgeable and sorted out a problem with my hot water, discovered that wiring had been left unconnected by previous Company!! Highly recommend PFL as a Company that can be trusted to sort your electrical problems out.
Excellent service staff very friendly
Professional & polite engineer. Also the customer service team I spoke to on the phone were very helpful.
Great service and great communication 👏 happy customer .
I had my house checked today by the electrician called Brendon he was very thorough,polite,and used positive communication .I felt very reassured that everything was checked and safe.Thankyou so much!
i recomend pfl to do work for anyone
The engineer that came to my flat,was very good!, he was clean and tidy, and very polite, his work was excellent, he left the flat very clean and no mess. I would highly recommend him and he was in the time slot.
Excellent service 👏
Work carried out professionally. Very polite. Cleaned up his mess.
Had a nice man who come out to check the electrics at my property, and I was very impressed with the service. He was professional, kind, and took the time to answer all the queries I had. He explained everything clearly and made me feel reassured throughout the visit. Overall, a very professional experience and I would highly recommend.
I had Electrical Testing & work carried out with PPL Electrical Ltd. Highly recommend this company! Thank you
Great service. The electrician was polite and informative.
Engineer I had was solid fast checked each room and have me heads up and let me save my work before he had to turn power off to do testing part
Professional and reliable service.
Excellent service. Highly recommended
Very much recommended. All engineers are professionals. Thank u for their support for doing our kitchen.
The visit we had today from an engineer was professional yet friendly, exactly what was needed. He listened to what we were saying and asked if we had questions or anything else he could do. Thank you PFL
Excellent service. Very professional polite and tidy. Explained every part of the process as he went along. Thank you 🤩
Electrician was very courteous, and answered any questions I had, also he was very friendly to my dogs
Can’t recommend enough… engineer who visited us was affable, professional and as unobtrusive as he could be….
They make appointments and don't turn up, no phone call, no apology, I have now wasted 2 days on them!
Great Professional Service from PFL Electrical - Electrical systems all checked
Totally professional, friendly, knew what they were doing.
These guys are expert, efficient and polite. They left my place cleaner and tidier than when they arrived. Highly recommended.
My work was done in a positive way and l never had any problems with them, it was all very good 👍
Friendly, polite and professional service
Fantastic service, very polite young man . Told me everything he was doing. Cleaned everywhere afterwards.
Very happy with the work carried out. The young engineer was extremely helpful, professional and polite. Could not ask for a better service.
Excellent operative , quick , clean and efficient...PFL Electrical obviously know their business and employ very good people 👍
Came day there said and will on time excellent workmanship very polite
I would 100% recommend using this company. The young man that came to my property today was absolutely amazing. He was polite, friendly and extremely respectful of my property. Even offering several times to take his shoes off. The service was great and he went above and beyond to make sure the job was done to a high standard.
Had to contact babergh council about chipped and exposed light fitting for them to repair. I agreed appt time & waited to see what would happen. [ BDC has not always chosen best firms to do their repairs ] PFL Ltd turned up on time and electrician showed me his ID. He was very polite & considerate chap taking care not to let my cat & dog out. I had not had this company out to do any repairs before and on first meeting was very impressed. Hope other tenants have equally positive experience.
Very polite and professional. Made sure that everything was in order for our installation.
Very polite, professional, cleaned and tidied up after the job, super chap.
The operator was polite quick efficient thanks for a great job
Great service from a professional electrician who was polite, respected our home and left everything tidy when finished. Thank you.
Great service and excellent work and a great guy so polite and friendly
Chap was very polite and friendly and left my house clean and tidy.
Clearly, Pfl are taking on far more work than they are capable of doing. Unfortunately, this leaves disabled people like myself unable to gain access to my own property due to incompetence and clearly not caring
The workman was very friendly, polite, changed a double socket and a bathroom light fitting aswell as checking all safety aspects of my fuse box and electric points throughout my flat. Even took off his work boots. 👍
Really polite and friendly and respectfull whilst in the property
The engineer was informative and helpful in explaining the issues with our alarm system I think this company has been above and beyond what I was expecting
Daniel and his two colleagues from PFL Electrical did an excellent job at installing the heatsave ventilation system into the whole house efficiently. They were all polite and hardworking and cleaned up afterwards. I would highly recommend PFL as they also have great customer service especially Alison, Jane and Steve who were always polite and helpful to me. The tradesmen are all highly qualified and skilled at their jobs or craft. I have had PFL install thermal boarding up in all three bedrooms and decorative to a very high standard earlier this year. My home is lovely and warm now with great ventilation. Thank you PFL.
Lovely polite lad who fixed my plug socket and main light most efficiently.
Extremely professional service
Excellent installation/service 10/10
The technician was very professional 👏🏽
Very professional and polite operative. Very quick whilst ensuring everything was correct.
100 % better than the last firm that came to do the previous job. Very happy with service provided
Shaz, was polite and friendly very professional
Had a great experience with PFL Electrical Ltd. They carried out electrical testing on my flat and were professional, punctual, and efficient from start to finish. Communication was clear throughout, and the work was completed to a high standard with minimal disruption. Would definitely recommend them and use their services again in the future.
Great company, excellent service and very professional and knowledgeable, done an outstanding job and ensured everything was completed to highest standard. Very grateful thankyou
Had this company in to check out my fuse board, excellent service,the engineer was polite and very informative of what he was doing, also very respectful towards myself and my home, great service highly recommended
The representative was polite, professional and explained what he was investigating. He also asked if anyone works from home before turning the electric mains off. He was quite simply exemplary whist carrying out his diagnosis.
Excellent service
Very efficient and friendly service 👍
Just amazing work! Very well organized and great team efforts!
A very polite and happy, smiling, friendly man
Had a visit today from PFL operative to check my electrics. He was polite, friendly and well mannered. He did his work, kept the work area clean. It's always lovely to have operatives who are friendly and kind come to my home.
An engineer had to visit my home today at my request. He was very polite, and got on with the job at hand immediately, with no fuss. He completed the work, and left the premises very clean. I am very pleased with the work done, and the electrician was very proffessional. Thank you.
We would throughly recommend this company, the engineer that came to us today was excellent he really knew his trade and explained things as he went along. Excellent job done would have him back in a heart beat
Great professionalism.
I got my kitchen works done for the council property I live in and I was really impressed by the attitude and customer service of the staff at PFl including Radoslaw, Sergei, the electricians and receptionists. Elaine was the person we mainly spoke to at reception and she was always kind, helpful and went over and beyond. Thanks for the service.
Very good professional gentleman. He was thorough and knowledgeable. Thank you 🙏🏻
Customer relationship training needed. No company branded clothing, no sign written vehicles, just an old Ford Focus. Explanation of what is actually happening and why. Only one with valid I.D.
Excellent electrical works carried out!
Very nice guys and they did a good job.
Ignorant,and didn't know what he was doing. Complete discrimination,as a council tenant,treating me terribly,and being rude,just because of their downright wrong and mindlessness,when,I pay for my services as a council tenant,rent and such,and am a decent worthy person,but sending someone round who didn't know what he was doing,all because I'm not a so called private customer. I don't see why I should have someone come into my home,which I pay loads for,and keep it in good condition,so it is rentable,which pays for the council business,in first place. Tenants should be treated with rights they deserve. This company,and many others,are downright nasty to them. I wouldn't expect this,from anyone to enter my home ,and be abusive. If I get attacked,I'm attacking back. This is why I'm saying it. These people should be bought to account. Pure criminality. I had to have this person round,not my choice,and yet again this company have been horrible. I wouldn't do this to someone,so they shouldn't. Council Tenants are real people,same as everyone else. The evilness,to do it ,in the first place,and they just keep saying it. I'm not having anything to do with them ,ever again. I'm only speaking to decent people.
Polite, friendly and professional engineer, really happy with the improvement that he made possible in our home. He took time to help us and nothing was to much for him to do Thank you very much to the engineer.
Engineer did good job thank you
I had the occasion to have one of their electrical engineers in my house today Alex was 100% professional and absolutely polite gentleman to talk to.
Professional and knowledgeable electricians.
Excellent work from the 2 lads that came to our property polite and very hard working deserved the 5 stars
Great service. Lovely engineer. Polite and tidy
Highly recommend PFL , call out was very quick and the engineer was very polite , explained everything and respected my property
What an amazing team once again, honestly I will never request another elec company after having pfl. Quick to arrive and very calm around my crazy house hold even with my child who's autistic a true bunch of real nice people reliable clean and tidy always cleans mess and just real salt of the earth bunch thanks lovelies
Engineers came to fit smoke alarms and check electrics. Both guys were very friendly and professional.Very pleased with service.
Pleasant, polite and professional.
Great team, professional, friendly and polite. High standard of work and I would definitely recommend them.
Very pleasant operative. Polite and courteous.
Very professional and very satisfied
Freddie is an excellent technician
Thank you Josh & Harvey at PFL for our new storage heaters you did a great job such nice lads professional and efficient well done
Polite and professional.
The man that sorted out my electric in my kitchen did a great job 👍 Thank you.
Perfectly polite and very helpful fixed my bathroom light and left my premises in good clean condition a very perfect gentleman thank you
Excellent work done
Very nice and polite and friendly to talk to
very good engineer good job done polite and cleaned up well after
Got told they'd be here AM, still waiting into PM. Not answering phone and no call to say they are going to be late or not come at all. Terrible for a company!!!!!
Great company very helpful, sorted my problem out swiftly. Friendly engineers.
Very friendly engineer got the job done quick left no mess definitely recommend
Great Work, Lovely Kitchen 😊
Excellent Service
Very polite engineer ,respected my property , efficient worked well to get work done professionally ,the young was very polite ,you should be very proud to have him as part of your team
Young engineer attended our property such a proffesional and a credit to his company ,
Very helpful and polite, turned up before time stated. Would recommend
Great service and very professional and thorough.!
Had a lightning engineer come out was very pleased with him very polite helpful tidy would recommend .
What a wonderful company .. Freddie was lovely identified couple issues and Henry then came to put right an awful mess from previous company. My daughter has a disability and suffers with anxiety, she had no problem with Henry being in the house . I worried about the time / travel for Henry but he assured me he wasn’t going until he finished the job . What a lovely man who got a hug before he left . Thank you Connor for sending such lovely men to assist when I was having an absolute nightmare . 5 stars plus from me ⭐️
We had a emergency full house re-wire needed and I honestly can not say thank you enough jack was amazing one respectful within our home under pressure given i had children home poorly and one with complex needs jack was very very good understanding and such a good man one of a kind and a asset to the company he will go far in life with his kind manner and hard work and dedication… jack is a face u won’t forget with such a wonderful personality I hope you see this jack and know how truly grateful I am you made my house safe and no risk of electrical fire now due to ur hard work. Thank from us to you x
Excellent. 5*
I would like to say a big thank you to the electrician who carried out my electrical safety check on 12th February. Shahzain was very polite, friendly, and most importantly thorough with the work carried out. A pleasure to meet you.
The electrician was very friendly and polite
Just had a kitchen refit and from start to finish the whole service was excellent I would definitely recommend PFL ⭐️⭐️⭐️⭐️⭐️
Highly recommend P F L electrical, extremely polite and helpful, and took the time to explain things to my husband, and actually took a photograph of metre box and sat with my husband to show him exactly what to do, they are a credit to the company they work for, extremely happy customers 😊👍🌟🌟🌟🌟🌟
Excellant service, a polite and professional Electrican. Repaired my bathroom light, I had been without light for 4 weeks waiting for the Housing Assocation to repair.
Good staff, great service. Would definitely recommend
Good work and nice polite man
A very excellent and professional team excellent job ☆☆☆☆☆☆ I wish them all the best with a great successful performance special thanks to the engineer and all the team Well done 👏
Excellent professional service
Great example of an electrical company Engineer was courteous and polite Carried out a high standard of service Highly recommend
Engineer arrived on time. Was courteous and professional throughout visit. Left property tidy.
Excellent service, polite staff, I strongly recommend this company
Excellent much appreciated the engineer fixing my light in hall
The two young lads I had were polite. Asked to enter each room. Told me with room before going in. No mess left. Excellent job
Great service, completed to a high standard - replacement of electrical panel in flat. Had a good laugh with the engineer - I mean - what else was there to do when there was no electricity?
Very lovely young man came to our property today! Kept me informed of what he was doing and was neat and tidy. He even arrived early for the appointment 👍🏻
The engineer attended my property to fit a fan extractor in the kitchen. I was very impressed by the professionalism with which he carried out his work
Operative was family friendly, very kind and polite.
Very professional, polite & cheerful , a good experience.
Very efficient and helpful
Very good service 👏 done all the repairs I asked him to Very happy thank you 😊
The engineer who came to carry out work in my home today, was polite, friendly and professional. He worked in a tidy manner leaving each area as he found it. A credit to P L F Electrics.
Excellent service, very professional, polite and helpful, recommended to all
Have had a great experience with PFL electrical. The team member was polite and professional, left property clean and tidy.
The guy that came to fit my kitchen was amazing. Very respectful, polite and extremely hard working! He gutted, plastered, tiled, repainted and fitted my kitchen in a week! I’m so happy with the finished results.
The gentleman that attended was polite and friendly. He was efficient and informative.
Can not fault them. The Engineer was so good and helpful. Carried out the work with minimal disruption and fast. Highly recommended.
PFL were very prompt to response for my electrical emergency repair. First class work.
The dispatch force of this company came to install a fan in my kitchen and was very polite, friendly and professional. Good luck, thank you
very professional and friendly staff
A very prompt service, a very competent young man. Very pleasant phone conversation to arrange my appointment. Thank you very much P F L ELectrical Ltd.
Very professional workmen above and beyond very helpful am so pleased with my kitchen it's brilliant
Excellent and efficient service
Excellent customer service, polite, engineers always show their ID badges, they will take time with customers to explain what they are doing to ensure their customers are happy with the service. Also they always ensure that everything is clean and tidy before leaving property Absolutely excellent company Thank you
Excellent service from this engineer who was polite and answered my questions fully and patiently
The electrician arrived on time and was very pleasant and polite. Completed the job in no time.
The staff are very kind, knowledgeable and professional, and their politeness and patience are commendable...
Anthony electrician was very polite I wasn't at home at 1st called me still came back 1hr later job done in few minutes. Thanks again.
Great Service. Efficient, knowledgeable and polite.
Pfl electrical were very professional and efficient. The engineer that came to my home was polite, professional and got the job done quickly. Didnt make any mess, and made sure everything was working before he left.
Great service and great staff
Edison from PLF is one of the most respected electrician I’ve come across. He came to my property to put up two extract fans. He takes dedication in his work and makes sure he does a good job. He ensured everything was safe and working order. Very polite and professional.
Very polite and respectful operatives. They explain the works being carried out. Dust sheets were used on the floor and furniture and shoe covers were worn. On completion of work they left the property in a clean condition
This company don't know customer service. The two ladies that answer the phone are both rude. One of the ladies even shouted at me. Disrespectful behaviour! Stay away!
If I could give them a minus rating I would. They provided me with substandard heaters that cost me over £120 awk to run and that's just one heater. When they visited my property on the 18th of December 2023 they told me they would replace my broken heater, it's now the 22nd January 2024 and that new heater still hasn't arrived. They informed my housing association that they would be fitting this heater today But as expected they never showed up. Avoid this company like the plague and I can't emphasis that enough
Terrible workmanship. I wouldn't even trust them to fix my door mat straight.
poor quality … They destroyed my home 😓😓
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- MCS IAA-10274
- Domestic work
- Commercial work
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Also available in Maldon
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