Insight Energy

Fantastic service from start to finish with great communication throughout. Kris and his team really do go above and beyond. Faultless smooth install of my Easee home charger. Would recommend to anyone. Second install i have had done by Insight and i couldn't recommend highly enough!

We recently had to have a charging point fitted at work and the experience from start to finish was great. We needed a quick turn around and this was facilitated with no fuss. Charlie, my first point of contact was knowledgeable and quick to answer any questions. While Nathan, our fitter, was efficient and tidy. Couldn't recommend more :)

Excellent communication and engineer was a pleasure to have onsite. Very attentive.

Great experience from start to finish. From initial consultations and quoting though to installation, I received a top quality service. The installation was more complex than normal but the team did a fantastic job and I'm very happy with the end result. Would highly recommend.

There were some issues with the supplier of the charger sending it to Insight, but once these had been resolved the installation went very well and was executed with the minimum of disruption. The charger is a nice compact unit and I am pleased with how things went.

Home EV Charger Install Absolutely great service from these guys, they were recommended to me and i would recommend them to all others. From the survey to the install the service was great with Nathan and Jack completing the install with no fuss or drama and leaving everywhere clean and tidy behind themselves. Thank you to Ed and the guys 👍🏿👍🏿

Very polite and efficient. Know what they are doing.

The whole experience from start to finish has been so good, The scaffolders that Insight Energy use were brilliant, the roofers were so good and worked so hard, it was a long day for them as they had traffic problems and arrived later than they thought and the technical people from Insight again worked hard and solved any little problems that arose quickly. No stress!

Great advice from initial survey through to installation. Very professional and highly recommended.

From the start to the finish of fitting my home car charger it has been a very easy process and I was always kept informed throughout, The young lad Fergus who came to fit my home charger today was so professional and helpful. Would recommend to and family and friends.

It was a real pleasure dealing with Ed and the team at Insight Energy. They were professional, friendly, and clearly very knowledgeable. They arrived exactly when they said they would, kept everything tidy, and did a fantastic job installing our EV charger. The whole process was smooth and stress-free. It’s great to find a company that delivers exactly what they promise. I’m really looking forward to working with Ed and the team again on future energy projects for our property.

I’d like to thank Insight for their helpful and patient way they the investigated my problem with my solar panels. They showed a both logical and professional approach throughout their work. Their final report was most helpful.

Sorted at short notice, and what I thought was going to be a tricky job was completed brilliantly. Jack and the team were very professional, polite, and left it all so clean and tidy. Would 100% recommend.

Helpful advice and guidance from the outset which was then backed up with a smooth and efficient installation. Particular praise for Jack who undertook the initial survey and then completed the project by installing the charger and setting up the appropriate app. Thank you and we will be happy to recommend you to others.

Great job on EV fast charger . Good support from start to finish. Ed v communicative around setting up installation and supportive. Installers were polite, efficient and focused. Totally recommend.

Their service is pathetic, we have issue with with our underfloor heating and an engineer came to have a look at thursday and found a pump faulty, he very politely asked “will you be able to send the night in cold and will bring the part in the morning to replace” we kindly agreed thinking its just a matter of a night, we will bear but since then nobody came to attend the faulty part despite multiple calls and emails. They are absolute irresponsible, they have broken the system for worst while checking the faulty part and there is now no heating in the entire in this freezing cold. My baby 2 year’s old is in high fever. I must my experience with Insight energy has been horrible. We are suffering every minute. I would give then minus rateing to be honest.

Excellent service and quality on my EV charger installation, would recommend very highly!

Great service on my car charger fitting at home. Nathan, the engineer, was brilliant and ran through everything I needed to know to get set up

One Optimiser identified as faulty and replaced. The Inverter was fully checked and all panels serviced and fitted with Bird Netting. Eddie answered all of our questions and explained what work was being undertaken whilst on site. We were very satisfied with the service and level of communication. Would also like to mention the Scaffolders who did an excellent job. Review by David Mills.

First Class product with great customer service, Tom the installer was very efficient and professional explaining everything I need to know with the installation.

They are a friendly and efficient company to deal with and I was kept informed throughout and the agreed schedule as adhered to.

An excellent company to do business with. Very prompt at responding to queries and very helpful staff. The installation of my Zappi was not straight forward but the guys dealt with it all very professionally and I was very happy with the installation. Would not hesitate to recommend them to anyone.

Excellent service and installation by Nathan. Highly recommend.

The fitters were outstanding

Quoted promptly and followed up with excellent fitting. All very easy as we even changed the installation date twice due to us getting covid. A pleasure to do business with. Moved house later and they came and removed the charger, kept it at their place and then refitted at new house for us - excellent service.

The guys that installed my Simpson & Partners charger were very courteous, clean & tidy, efficient and helped me to install the app and explain everything to me in detail. Thank you so much

Kristian and his team were very professional and helpful. Quality install and competitively priced. Highly recommended..

Installed new car charger, from initial conversations with head office to the install on the day has been brilliant. Tom was our engineer and nothing was too much trouble. Very polite and professional. Thank you!

Outstanding customer service from start to finish

I have found Insight energy to be an enthusiastic and responsive business in every aspect of what they do, and the whole team led by Kris maintain these high standards as a very visible company culture. I was impressed right from my first contact to receive a response straight away with intelligent and informed advice, personalised to my home EV charger project. The electrician team then completed a very professional installation to complete the job. It has been such a positive experience to find Insight Energy leading the way with what they do right on our doorstep and I have already been personally recommending their work to friends and colleagues in Ipswich.

Kristian and his team were helpful, responsive and professional from the outset to installation. They've just supplied and commissioned an EV home charging point for us. Nathan and Leighton who installed and commissioned the unit were on time, polite, meticulous in their work and very neat and tidy. I'd recommend this firm to anyone who needs similar. Very impressed, thank you to all concerned.

Very professional. Neat install that was done very quickly.

EV infrastructure for 8 parking bays on behalf of Canterbury townhouses management company. Insight bent over backwards to meet all our requirements. Nathan and Jack did a great job installing the kit - tidy, professional and cheerful throughout!

Very professional service and an excellent installation team who ensured a very neat install, they walked me through use and operating instructions. Would highly recommend.

Very efficient, professional outfit. Excellent installers. Polite, considerate, tidy. Highly recommend them.

First rate service, Elliott was very knowledgeable and extremely patient with all my questions. The installation team were very professional and polite. Very pleased with the wall charger and would recommend to anyone considering getting one fitted.

Quick and easy EV installation from knowledgeable team.

I would highly recommend Insight Energy for your EV charger. The whole process was very smooth, from booking in the charger fitting to the actual installation. The company were very professional and did a great job of installing such a sleek Ev charger, leaving no mess behind. 5 starts from me! Would definitely use again!

Excellent service fitting an EV charging point in my garage. Very tidy job with great communication throughout. Tom was professional and pleasant to deal with.

In a crowded market, where last time I used a different provider for my EV charger instal based on price; I now see the difference when engaging a company whose employees are such ambassadors for their brand. Polite, courteous, knowledgable & affable. Well done guys. (Solar panel instal)

Solid job. Timely. Responded to questions promptly. Charging point working well. Tidy job. Happy to recommend.

Great service. Good website, Very friendly and helpful. Prompt service and competitive price and installed to high standard. I am recommending to friends and Colleagues, Bravo

Excellent service, engineers fantastic.

Friendly advice and efficent service.

We're really pleased with our new solar system. Very neat and efficient installation, completed in agreed timescales and budget. Installers were friendly and worked around our community hall bookings and users. Would certainly recommend to others.

A very professional experience from our very first enquiry. Dealing with Elliot was an absolute pleasure and very easy.

Very quick turna around from order to installation. Really happy with the final result and couldn't fault the quality of the work. Wasn't an easy run to the outside wall but they found a way! Definitely recommended!!

Great team, installed an EV charger at home, polite and efficient. Thanks.

Very helpful and professional service from quote to installation. The installers were prompt polite and tidy and gave an informative guide to app for the charge. Car yet to arrive but so far brilliant. Thank you.

I can't recommend this company highly enough. Having been impressed by their EV charger install last year, we took the plunge and installed solar panels and a battery with them (having procrastinated for years). They were so patient with all my worries, very professional at every stage, and bent over backwards to help us. The product (tho not cheap) looks amazing and is already really impressing us. This is a team of hard workers, who are genuinely passionate about what they do. I am so very graetful to them for taking us into the solar regen world!

Having had problems with the poi company then the charger unit not performing as it should insight energy with out being asked offered to remove or replace with an other unit could not fault their service or customer service went beyond what I expected a first class service

I highly recommend using Insight Energy for supplying your EV charger unit. From the initial enquiry onwards the team were extremely professional and answered all questions making selecting the unit easy. The team who fitted the unit talked me through what was going to happen and the quality of the install both externally and internally was at an exceptionally high standard. 5* company who provide exceptional customer service.

Great communication from start to finish. Pre-install the team were excellent and helped resolve any issues. Install team equally as good. Really high standard of work, professional and tidy. Really pleased with the service. Would recommend to anyone.

Insight Energy are experienced professionals in the art of EV Charging installation. Tom & Jack were able to cater for all my requirements. The experience was effortlessly smooth and aftercare hand holding to explain the features of the new charger was made simple. Highly recommend if you are thinking of EV chargers installation

From our initial enquiry through to installation the team were first class! The team that installed our system were very polite, professional, tidy and nice to have around. The system was clearly explained to us and the app is great! Kristian and Gary have built a great team at Insight Energy and I would throughly recommend them if you were looking to install a PV system!

Great service and extremely efficient and helpful.

Fantastic company, dealing with Elliot and the team was seamless.

Can't speak highly enough of Kristian & his team. Tom & Jack arrived bang on-time, and were receptive to all of my requests, as well as being able to make constructive suggestions for any improvements they saw fit during the install of my Simpson & Partners EV charger. Kristian adopts a very proactive approach with his pre-install support, and his guys are an absolute credit to him. Insight Energy are a winning team, which I have no hesitation in recommending to anyone considering installation of a new EV charger.

I used the company for relocating an EV charger. Their price was fair, the service was great and the guys were polite. I am happy with their services.

As a new EV owner the experience of having our home charger recommended, supplied and fitted by Insight Energy was definitely 5 * . I would recommend their services as they were efficient and ensued we fuller understood the workings of the charger. Try them.

A fantastic and professional local company! From start to finish, the process of installation of my home charger has been great. Fantastic customer service, with advice and guidance on hand 24 hrs a day. Fair price for product and installation. I would highly recommend this company.

Insight performed an excellent EV charger install, quality work, quickly done. Great advice that directed me to a more up to date charger. Would I use them again for the same job? Definitely.

Work Carried out at Woodnewton School to our absolute satisfaction. Found these guys to be very knowledgeable professional and efficient. Our job was completed with the absolute minimum of disruption and everything was left clean and tidy around our site. Would recommend to anyone, first class job.

Superb service and quick install process.

Fantastic job done by the team at Insight Energy. Fairly involved job which involved running cable through soffits into roof and underground in armoured cable. Done a first class job and left everything nice and tidy. Would highly recommend using them!

Kristian's team did a great job installing solar panels and storage battery with all the associated wiring equipment. They were quick and helpful and behaved professionally at all times. Initially, there were some niggles with the inverter not staying connected to the internet but that issue was quickly resolved. Kristian's company had previously fitted a replacement car charger for me so I was confident about their ability to do a second job.

We are very happy with the installation of our Simpson & Partners EV charger by Insight Energy. Despite our exacting requests (for it to be mounted on an oak post and running the cables under existing paths) they made light work of it and nothing was too much trouble. The three guys who did the installation were great and left everything tidy. We have no hesitation in recommending Kristian and his team at Insight Energy, the whole process from start to finish was excellent.

Insight fitted an Ev Charger for me early June, I needed as soon as possible as I did not even know two weeks before that I was going electric. They turned up on time, resolved issues with the siting ( can’t be near a water tap) and explained everything as they went along, including to my neighbour whose wall the charger had to be fitted to. Guys were extremely knowledgeable, polite, tidy and professional, highly recommend Insight and the team

I cannot recommend Insight highly enough. Totally smooth from selection to installation. Particular thanks to Kristian for talking us through the pros and cons of different models and Nathan selected the perfect site and installed the unit with no fuss and literally no mess. He explained everything so well that we are totally confident

Speedy service and instal of my EV charger. Comparing prices with others good value too!

Was recommended by Lewis @Proveeda Ipswich. the charging point was for a home install and had to have a longer than anticipated cable run which had to negotiate some well established flower boarders, Kristians team were so careful none of the plants were damaged they took extra care in the whole install, very impressed with the whole experiance, wouldn't hesitate to recommend Insight. Job well done

Excellent service from start to finish. Fitters arrived on time and completed the job to a high standard. Very polite, efficient and helpful. Would not hesitate to recommend

I was very impressed with the team that fitted the car charging unit , very polite, quick & tidy. Would definitely recommend them .

Jack and Tom, the electricians who installed the device and checked out the electrical circuits already installed, were excellent. The review would have been five-star except that we did not know beforehand that there were restrictions on how low to the ground the charger could be fitted. Fortunately, Jack was able to resolve this problem in telephone conversation with the technical director. We are very pleased.

Absolutely fantastic organisation, great bunch of people, very knowledgeable and clean / quick install - thanks team will use again in the future!

I had a new installation of my Simpson and Partners EV charger today via Insight Energy. Kristian was really helpful in assisting me with selecting the right charger, providing a prompt quotation and accommodating the install on the day I had available. All of the larger installers made this a very stressful and longwinded process. The team installing the unit were great; friendly guys and great workmanship. I’m very pleased and glad to finally have a charger at home. Thank you

Very swift and efficient installation. My questions were answered quickly beforehand and the installation was completed efficiently by friendly and helpful engineers.

Service was first class from start to finish. Answered any questions concisely and promptly. The installation team were professional, tidy and explained everything on completion. Have already recommended to 2 colleagues at work.

We have been absolutely delighted with our recent solar installation of PV panels, battery, EV charger and solar electric hot water system. The team at Insight Energy worked seamlessly and efficiently from start to finish. The project was managed well and the quality of workmanship excellent. We had lots of questions before placing the order, which were all answered promptly. This gave us, as an older couple, great reassurance about meeting our objectives to do our bit for the planet, reduce our carbon footprint, minimise household energy bills and drive our electric car at little or no cost for much of the year. We are amazed at how little light is needed to power the house during the day and charge the battery for evening and early morning use. Since our April installation five days ago, we've used no electricity from the grid or any gas. We did obtain quite a few quotes but went for Insight because they spent a lot of time helping us work out what was right for us. Also because they could do the work at a competitive price with the best lead time

Excellent service from Kristian and the team, with clear communication from start to finish and an excellent installation.

Fantastic customer service. Insight arranged an engineer to come out next day to resolve chargers issues. Gary was very professional, all issues resolved, new rcd installed. We could not be happier with the service that insight provide and will happily recommend them.

Excellent service from start to finish. Great communication, prompt and courteous, first class installation, neat and tidy, exactly as promised. Would highly recommend.

Super company: quick, tidy installation by competent engineers. Highly recommended.

Insight Energy installed an EV charger at my home and they were really good excellent at all stages of the project. Communication was perfect with their MD, Kristian, before and after the install. He is a very proactive business minded person, which is great. The team that did the installation was very friendly and did exactly what I wanted, with a very neat result (no visible cable from outside). They did a very professional job and I will use them again in the future.

Fantastic install last week from Insight Energy and Kristian Day and his team. Excellent, efficient and seamless install. The Burgess Group #claydondepot #evcharging #goinggreen #beautifulwindowsanddoors Easee

An excellent install and timely completion by Insight Energy. System explained well by the installers and App set up ready to use. Thanks very much.

Highly recommended. Competitive pricing, prompt installation and pleasant, professional installation engineers.

I recently used Insight Energy for an EV Charger installation and was 100% satisfied with everything from the initial assessment, advice and direction from Kristian, and the hassle-free installation. It was a pretty miserable day weather wise but the team (especially Jack who was with us all day) just battled on through the wind and rain, completing the work to an excellent standard. Very happy indeed.

The whole experience, from initial contact to the fitting of our EV charger, was hugely positive. Kristian was extremely helpful and the team that turned up for the fitting were great; polite and thoughtful.

Excellent service, cost effective installation a real pleasure to do business with. The chargers they installed work and look great!

I can't rate these guys highly enough, they did a really good job and my EV charger looks great, thank you. Kristian was very attentive throughout, right from the initial enquiry. Whenever I had a question, Kristian responded quickly and gave me all the information I needed. When it came to the installation, the guys did a really neat job and tidied up after themselves. A very professional outfit, and I would highly recommend them. Thank you

So following on from my Car Charger being installed, the Team at Insight Energy been back and have now completed my off grid energy system. Again, Kristian and Gary have been fantastic throughout the whole process, helping me with the design, understanding how we can maximise the investment, what the payback profile looks like and the systems/technology I should opt for. They kept me fully updated with the ordering and delivery process (as we all navigate the global shortage of electronics) - ready for D-Day. The scaffolders, Roofers and the Insight Energy team who all worked on installing the Solar Panels, Batteries, Eddi and associated hardware have been so professional and helpful they have show us what 5 star service really looks like. I cannot thank the team enough and can highly recommend them to anyone thinking about switching to renewable energy or getting a car charger installed for both domestic and business.

I contacted Insight Energy to supply and install an EV charger at home and recommend them 100%. Kristian was always responsive and helpful, and Tom and Jack were superb installers, always polite and respectful during what looked to be quite a difficult job.

With the rising energy prices I was looking to reduce my costs while cutting my carbon footprint by benefiting from my existing solar install with a battery. Talking my requirements through with Insight Energy in August I found them to be knowledgeable, professional and friendly - key for me was their ability to obtain, install and commission a 9.5kW GivEnergy battery ahead of the winter. Have had the battery for roughly 2 months and am seeing, along with some other energy saving initiatives, a ~40% reduction in power usage from last year – from the current set up I believe net zero is achievable over the summer months with Insight Energy also installing a myenergi eddi to provide carbon free hot water from the excess solar Estimate my payback will be roughly 2 to 4 years at current prices I’d highly recommend Insight Energy for their knowledgeable and friendly professional service.

Excellent service and tidy work, would recommend.

Had a Zappi EV wall charger installed, connected to solar panels. Reasonable price and done without problems without delay. Good communications. Would use again.

Insight quoted via myenergi and were competitive with the other quotes provided. WRT the actual appointment, i was kept informed ahead of the date and the team turned up promptly. The cable route was discussed and they were very accommodating regards keeping cables hidden. Work was carried out efficiently and neatly with the device/app set up. Would recommend.

A very professional job, friendly technicians, would definitely recommend hiring them to install your EV charging point.

Process was quick and easy. Any issues Kristian came back fast and had it sorted. Would recommend to friends and others!

Great experience with Insight Energy. Would highly recommend their services. The advice was valuable and unbiased. Tom, who installed our charging point, was very polite, friendly and efficient. Will definitely consider these guys next time I need a charging point and will also check out their other products. Thanks Kristian and Tom.

Excellent service and found them via a chance recommendation. I know nothing about EV chargers so messaged and Kristian quickly responded and then rang to talk me through in an open, honest and importantly understandable way. I took some pictures of the house and fuse box etc and Kristian did the rest with what I needed and provided a quote that same day. Booked in for the following week and two very polite chaps popped over to install. Install was incredible as first consideration was how to best ensure the wires will be hidden rather than just putting up. Talked me over the options and went about their business. Even gave me an early warning of when they will be needing the power off. Really professional firm where the team take pride in their work and go the extra mile. Recommended, thanks guys.

The team were responsive, professional and quote plus installation in competitive price range compared to other EV installers. Definitely recommend them.

The team that installed my charger were absolutely fantastic, a testament to the Insight Energy organisation. Extremely professional and respectful, they cared about every little detail of aesthetics to ensure the final placement of the cable and charger were perfect. Couldn’t have wished for better service honestly. Thank you.

Insight Energy was first class. Immediate response to my initial enquiry with follow up information to assist me with the purchase and ultimate installation of the EV charger. Buying an electric vehicle for the first time is for me a leap of faith. Faith in the honesty of advice and recommendations. I have not been disappointed, Insight Energy’s team arrived exactly on time, and I was greeted by Jack a personable man who explained what he was going to do. We discussed the cable routing and the position of the charger and how it related to the parked car. Later he was joined by Tony who completed the electrical installation and connection. Tony was careful in his instruction on using the device and the use of the app. With the final words, we’re always available to help you. Highly recommended!

Outstanding service from Kristian and the team at Insight Energy to install our Hypervolt EV charger. Kristian was on hand to offer friendly, no pressure, impartial advice right from the point of enquiry and bent over backwards to get our charger installed quickly and efficiently. The installation team were polite, helpful and hugely knowledgable. An absolute pleasure to deal with at every juncture, and would recommend to anybody needing EV charging solutions.

I found Kristian and the team to be exceptional both in the way that the enquiry was managed, through to installation, advice on usage and after sales, even helped with the Phase 3 fuse upgrade via UKPN. 1at rate Service.

Kristian and his team have been fantastic. Very quick service and sleek looking product fitted without any mess or disruption. A few teething problems were resolved very quickly and Kristian went out of his way to make sure he was on hand to sort out. Would highly recommend.

I have had a 5 star experience, really straight forward quote and information. Customer service is excellent, Tom and Jack did my installation and they were professional, friendly and super tidy. Highly recommended, thanks.

I was recommended to use Insight Energy from my local dealer, they provided a bespoke product, timely and professionally installed and at a competitive price. Excellent service

I’ll start by saying thank you very much! If you’re looking for a business to help explain EV (car chargers) and install to a very high standard, then Insight Energy will be right for you. I’ve had a charger installed by 2 very professional engineers and I must say, it was even better than expected. The equipment is high end and there is a simple application to help manage it. I’ll end my review as I started, thank you and much appreciated Insight Energy 👍

Excellent customer service. Very smooth process from the initial phone call to installation of our new car charger. Thank you very much!

Brilliant service, cannot fault it at all. They were really quick to get the appointment booked and were able to make the appointment in a reasonable timeframe. They turned up on-time and worked through unreasonable heat we just had even though in my opinion it would have been fine to reschedule. The quality of the work is spot on, they kept me informed of the options I had and suggested some that were more aesthetically pleasing given this was a car charger install affecting the exterior of my property this was very appreciated. If asked I would not hesitate the recommend them to friends and family.

Kristian and team did a fantastic job recommending the right energy solutions for our new car and allowing for future growth of solar energy within our household. The installation team we fantastic, professional and did everything to allow us to continue as usual during installation. Highly recommended! I’m already talking with them about my next battery installation

Five stars all the way, from a fast response to my initial contact (recommendation by a trusted source), quotation issued promptly, job booked quickly, engineers came on time, did a neat job, explained what they were doing, cleared up, perfect, then some after sales to sort out the app. Could not recommend more highly.

Kristian and the team were professional, coutrteous and accomodating. We were incredibly pleased with the service we received. Kristian was always prompt to respond and was a breath of fresh air to deal with.

5 * Service! We recently agreed to buy a BMW i3. Whilst still in the showroom we were speaking to Kristian and his team about the installation of our charger. Luckily BMW had a quick turnaround in a week but Insight and the team were determined to have our charger installed before we got the vehicle. Three days after enquiry our very neat Easee charger is on the wall waiting to be acquainted with the i3. Thank you so much Insight for the super speedy professional service.

I have been very pleased with the service I have received from Insight Energy for installing a home charger for my electric car. . The initial enquiry was dealt with professionally and the knowledge evident from our conversation gave me confidence that the company knows what it is doing. The chap who came to install the charger arrived on time, was very polite and was a tidy worker,. All round, a very pleasant experience.

Fantastic advice and service throughout - Kristian helped us to arrive at the best choice of charger for our needs and has been very responsive with emails. Our installation went very smoothly and our engineer was very professional, tidy and efficient. All-in-all a fabulous experience and just how service should be!

We were so impressed with the service we got from Insight Energy Renewables Limited. Kristian was so helpful in choosing the right product for us, arranging booking at a time that suited us and the engineer on the day was fantastic! Very organised, tidy and kept us informed of the steps as he went along. I cannot recommend them highly enough.

Kristian and his team made the whole process extremely simple. The best charger for my requirements was recommended and not only does it work perfectly, it also looks great. I'm not a hugely technical person when it comes to electrical work, so knowing that everything was sorted, was very reassuring.

Wow! A company that does what it quotes for with no fuss or excuses. Kept thoroughly informed throughout the process of getting a car charger installed. Installation on the day efficient and competent . A pleasure to do business with Insight!

Kristian and the team came recommended to us at Haydn Jacks Lettings through Chris at Inchcape BMW in Ipswich. We were given sound advice on chargers (we chose Easee) and we booked the install date. It's now installed, looking great and already my staff are charging their cars. I just have to wait for my own EV to turn up now.

Had a Zappi charger installed. Couldn't fault the installation. I didn't have to chase and hassle for quotes (which I've had to do with so many others). Job done smoothly and professionally - fitter arrived at time stated, no mess and everything cleared away. All the grant paperwork handled by Insight. If only more companies operated in this way!

The service from Insight Energy was brilliant from start to finish. Booking the fitting was easy and quick and the installers were very polite and friendly. Would definitely recommend Insight to anyone looking to have an electric charger fitted.

Fantastic Service. From ordering to the final instalment, it was faultless. The engineers arrived early, they were very friendly, neat, nothing was a problem and I couldn't believe how quickly it was all installed and thoroughly tested. Really can't recommend Insight Energy enough.

Excellent service and product. Everything was supplied and installed as agreed. The installation was done quickly and neatly; the wiring is tidy and unobtrusive. The charger and the app are both easy to use and work really well. I am very happy. Would highly recommend.

Insight energy offered excellent service through the whole process of installing my electric car charging point. From the initial contact with Kristian and information given, to the point being installed. At all times they were friendly, efficient and took the upmost care of my property. I would definitely recommend this company!

Insight Energy provided an excellent service installing a Zappi charge point for my new Volvo hybrid vehicle. I was kept fully informed of the progress of the order by Kristian Davy and the charger was fitted in time to take advantage of the government incentive payment.

great prompt service with no mess! thank you.

Great service. Fast and reliable.

Responsive and conscientious. I wasn't completely sure what their contractor, Adrian, was doing all the time and still have a feeling that at least part of the time he was chasing a fault he had introduced himself, but the end result was fine. The lack of a fifth star is more down to MyEnergi than Insight Energy. Its manual should really suggest that, as a final step, the installer should check whether a firmware upgrade is needed. It doesn't, and the installer didn't. This might not matter very often, but in our case it did. The 'fix' needed for the Zappi charger to work with our solar system was in the update. There have been other niggles as well, all as a result of MyEnergi overselling its product as the answer to all things when there are clearly some things it struggles to do correctly.

Excellent service very approachable installers would highly recommend

They gave me a quote quickly arrived on the day they said they would. All fitted and working very well.

Referred to Insight Energy by Marriott VW in Ipswich. I really liked their recommended charger unit, the Easee One; looks sleek and elegant compared to other units on the market. Insight offered me a cancellation install date within a few days of agreeing to proceed. They also quoted for a new MCB in case my existing unit was not appropriate, in the end the job was done quickly and efficiently using my existing MCB so no unnecessary extra costs incurred. Highly recommended.

There are several companies fitting the Zappi chargers in the Eastern Region. I chose Insight Energy because on contact they were extremely efficient in organising a quotation and explaining the process of forms to be completed and the practical operation of fitting the Zappi at my home. They were also sensible with the price quoted for the job. Worth noting they also took care of the home charger grant application from start to finish. Work at my home was carried out to a very good standard and all left neat and tidy following the installation. I would have no hesitation recommending this company for EV charger installations.

From initial enquiry up to completion of installation I praise this company highly. The engineer was knowledgeable, explained what he would be doing, asked us where we wanted cabling routed, explained how the equipment worked and completed work professionally and without any mess. I would not hesitate in recommending this company. Great job.

Having made a late decision to make the switch to a fully electric vehicle the immediate concern was how to get a home charger fitted in time for the impending delivery. No worries! Within an hour of being referred to Insight I received a call from Kristian who explained his required photos of the potential charger location, consumer unit etc. Two hours later a competetive quote was emailed. Then the key issue of timing. No problem in spite of the tight timescale as we were able to agree the day to coincide with the car pick up. When I got home with my new prize EV there was Gary putting the finishing touches to the really neat charger installation. A bonus, Gary found that the wiring was less complex than first thought so my bill was reduced accordingly. Throughout my experience with Insight, the professionalism displayed by Kristian and Gary made the whole process stress free and I would have no hesitation in giving them my full recommendation.

Absolutely fantastic service from the team at Insight. We had real difficulty in getting even information from other suppliers but everything was easy with Insight. We would thoroughly recommend them

On budget, on date, and professionally installed! I was kept informed throughout the entire process and couldn't be happier. It was also fantastic to have installers who actually took the time to clean up after themselves. 10/10.

Every step of the process from choosing, planning and installation was carried out in a most professional and friendly way. All I need now is an e/v - latest promise is September!

Zappi Ev charger Fantastic from start to finish arrived on time finished a professional job within 3 hours including set up with app.neat and tidy, explained all I needed to know, very polite Very happy with end result.

Excellent. In all my communications with Kristian he was very responsive & offered helpful advice. The installation was undertaken professionally & completed very neatly. The support provided to set up the system and make the required OLEV claim was extremely efficient. In short, I highly recommend Insight Energy!

I had the charger installed well in advance of needing it, so I haven’t used it yet. I was recommended Insight by the dealer and was very happy with the service from start to finish, from sales advice to the attention to detail around the installation. I’m looking forward to finally getting my new car and trying it all out!!

Always very professional and promp

So pleased with my EV charger. Insight Energy provided an all round professional service.

Faultless service - well co-ordinated from initial contact through to completion of EV Charger installation and domestic fuse upgrade.

Pleasure to do business with these guys I’m extremely happy with the service and professionalism. I would recommend this company and will certainly use them again Dave Curran Director Vertex services group ltd

So from ground zero kristian proved to be knowledgeable, professional and most importantly delivered on everything we agreed. Rather than running cables the easiest route they took the time to make sure everything was neat and unobtrusive.

Insight were very efficient and patient with queries from a fussy customer. The install and commissioning was done nicely with no mess and spot on time.

polite and helpful staff. very knowledgeable about car charging and charging points. nothing is too much trouble for them and the installation engineer was prompt and professional. highly recommended

The boys at Insight Energy have done a great job installing my Zappi wall charger. It's been so easy right from my first phone conversation with Kristian. Thanks again for a superb job

Kristian and the team were a pleasure to deal with. Swift and professional, all you can ask for. Highly recommend using Insight if you are looking at getting a car charger installed.

I had the boys at Insight install my 22kW three-phase Andersen EV charger and not only does it work a treat, but they have done an extremely neat job on time and for a great price. Highly recommended.

Insight Energy submitted the second lowest price out of 4 quotes for an EV Charger and had a good understanding of what was required and the issues they needed to work around on site, eg the DNO meter cupboard was beyond the Wi-Fi range of the EV Charger. They completed the job when they said they would and sent through the necessary EIC (Electrical test Certificate) and approval notice from the DNO. Their communication was excellent and I would be very happy to use them again and recommend them to others.

BMW referred me to Insight Energy to install a charger for my new car. The up front communications were exellent. A date and approximate time was given. On the day everything went very smoothly. They arrived on time agreed what they were going to and completed the job exactly as specified.

Fast and efficient quotation process which was matched by the efficient installation of the Easel charging point. The installers were pleasant and sociable but business like at the same time. They arrived on the day agreed, installed the unit, showed me how to use it and cleaned up after themselves. All in all a good experience, well done Insight.

Such an easy process from start to finish. Kristian dealt with all the paperwork and technicalities for me all I had to do was sign on the dotted line. His installer was prompt, polite, tidy and did a fantastic job. I would highly recommend Insight Energy for you EV charger installation

Tom and Jack arrived on time and after a quick chat discussing the charger location and my preferred route for the cable, they cracked on and did a great, tidy job. Thank you for doing the install and I hope it wasn't too troublesome ! Highly Recommended.

Quote was prompt, Kept up to date on when install would take place, installer (Tom) was really professional and final paperwork was effortless fully recommend

From first contact and discussion of the options to installation of the EV charging point on the scheduled day Kristian and his team have delivered excellent service.

Great service and good understanding of our requirements. EV charger was installed sympathetically and the installers were very friendly and helpful. Would recommend.

Insight Energy were great from first contact through to final installation. Responsive and knowledgeable, all the team gave me confidence throughout that they were going to deliver a great solution...and they didnt disappoint.

First class service from start to finish. The review of charging point options and the quotation process was very smooth with communication at all stages of the process being very clear. The installation team were professional and completed the work to a high standard. In summary, if you are looking for an EV charging point installation I would defiantly recommend Insight Energy as your installer of choice.

Super brilliant from start to finish, excellent customer management, careful installation, and lovely people, so pleased to have dealt with them, prompt follow up to all questions, wouldn't hesitate to recommend them

Really positive experience dealing with everyone at Insight Energy. The whole process was very professional from booking through to installation, with regular checking to ensure I was happy with everything. I would highly recommend using Insight Energy.

installers were very efficient and helpful, . would definitely recommend

Excellent service from every member of the team. Communication was fast and correct from Kristian and the installation team did a really professional job. The Easee charger is smart both in the technology used and how it works and looks. I highly recommend Insight Energy.

Professional, swift and tidy install. really great company to deal with and with EV being so new Kristian was really helpful on advising us on what to expect and what was the best setup for our house, needs and usage. Thank You A++

I had a very good experience using this company. Always responded to my correspondence and were very efficient. Also, their engineer was very friendly, knowledgeable and professional. I would highly recommend using them off the back of my experience.

First contacted before Christmas looking at install lead times. Was left with good feelings, so when I did need an install done I contacted Kristian again. On-site visit ensued shortly after and quote for install of Easee one charge point arrived . As the charge point was to be a distance from the house I elected to source and trench in the armoured cable to agreed specs. Was given an approx 3 week lead time. Excellent. On the day 2 lads arrived and made a good job of installing the charge point base, a 100kg concrete plinth buried a foot or so down, mounted the cable run to the external wall of the house, and fitted an external fuse box direct from the meter box. Much the best approach here. By around 4pm that day I had a fully functioning charge point!!! Thank you all very much for a job competently executed.

Excellent service, I would highly recommend this company. A great job and made everything very easy.

Professional and my friendly. Highly recommend.

I would like to thank all the team at Insight. From the professional first quote visit to the installation day. The service has been excellent. I can highly recommend using Insight Energy.

Professional service from start to finish. Kristian was very helpful with choosing the appropriate charger for me. Neat and clean installation. Thank you!

Great prompt service, work done to a high quality very clean and tidy job.

Insight Energy, via Kristian Day, was professional and very helpful right from the start, giving good advice and guidance to a rank novice joining the world of BEV's. Everything worked in the planning stage and the charge point was installed on time with little or no interruption to my day. The engineer, Gary Gibson, worked efficiently and created a very neat install followed by a thorough explanation of the system and its associated app.

Insight Energy has recently fitted an EV charger and would highly recommend them as the installation and after service was excellent.

Kristian and his team were very easy to work with. Good communication and also good fitters installing the charging points. He did my home charger and also 3 for business and all went well. Work chargers has some issues which Kristian went well out of his way to assist with, the issue being the actual supply into our work unit from UK power networks. Would fully recommend dealing with Kristian and the team.

Efficient, professional and friendly service. Would use again.

Very responsive and helpful in terms of dealing with the quote. And the fitting team did a great job - efficient, organised and it looks super!

Excellent service from Insight throughout. Made everything so easy and treated me very very fairly in terms of price. Neat and tidy with no issues.

Kristian and the team well and truly delivered to provide me with my new Easee charger in a short period of time. Communication was great and incredibly happy with the work. Thank you for making the install so easy. Would highly recommend.

Great service, installation and professionalism from the whole team. I would highly recommend Insight Energy for EV charging unit services.

Insight were fantastic to deal with and we can thoroughly recommend them. Professional, responsive, and great customer service. Kristian is really enthusiastic about renewables and gave us loads of helpful information and advice when we first made contact. The system he recommended (Easee) suits us perfectly. He was able to arrange installation within a fortnight (we had expected 6-8 weeks from other suppliers and since we were about to take ownership of our EV time was of the essence). Installation was super fast, Gary and his friendly team did a great job on site, the unit is incredibly small and neat and the cabling completely unobtrusive. Most importantly the charger is so simple to use, works perfectly and the accompanying app allows us to control charging times remotely and keep track of energy consumption. We are quite literally saving hundreds of pounds in diesel every month. We are so glad to have made the switch to EV and to have found Insight Energy to help us.

Excellent communication from start to finish. The charger was fitted on schedule, and although a minor issue came up with the availability of the cable, it was dealt with very quickly and efficiently, and all was sorted first thing the following day. The charger recommended by Insight Energy for my situation - the Easee One charger - is an impressive product and works flawlessly. I'd highly recommend Insight Energy and would be very keen to use them again for any future projects!

Excellent service very efficient and friendly would thoroughly recommend

Great and helpful service. The process of fitting the charger was super quick and efficient!

Work carried out to a Very high standard,Very neat, very professional Top quality tradespeople, company. Had slight issue, All my fault not totally understanding the unit fitted, Kristian gave all the help and support I needed to understand the issue all sorted very quickly, Got them coming back to do additional work on the house Fantastic..

We had our Zappi charger installed early August. The guys arrived on time, were very knowledgeable, efficient and quick. Perfectly installed and all was left tidy afterwards. Can 100% recommend!

Insight provided a home electric charging point for us. They were very fairly priced, quick to respond, knowledgeable, took time to answer our queries and very efficient with the installation and instruction. A great experience all round, and happy to recommend. 5 stars.

Excellent professional Service from the first telephone conversation. The survey was the most informative of the five companies that I approached. Help and support through the whole decision making process from the bombardment of questions I threw at them before they knew that they had secured the contract. The installation was seamless, clean and with hardly any disruption to business. We had two chargers installed, as they had completed the work in only one day but had estimated perhaps two, they even reduced the final invoice. Such a genuine and well run team would highly recommend.

Kristian and the team showed great flexibility and responsiveness in fitting the Zappi car charger alongside a full solar/battery install that I was proceeding with (from another installer) the installation was quick and very neat and all happened exactly when agreed. The sales process was attentive but not intrusive and completing the sale including payment was like clockwork. Wouldn't hesitate to recommend.

If you want the hassle taken out of getting yourself an electric car charger at home, or work I guess, then these guys are the people to go to. Superb service

Great communication from start to finish. The installer was on time, fast and and professional. I’m very happy with the whole experience and would highly recommend Insight Energy

Very friendly and efficient service.

Great service, communication and neat and tidy installation. Would highly recommend Insight Energy and hope to work with them again soon!

Found this company to install our new Fiat 500e wall charger. Very prompt, professional and good value transaction. Highly recommended.

Very professional and seamless service start to finish. Can not recommend highly enough!

Excellent company Kristian is always wanting to help. Install was neat and tidy and the installers were extremely polite and helpful. Kristian also did the install at my daughters house and ran the full length of the garden to the garage the cable was buried and you would never know it had been done so tidy and neat. Thoroughly recommended . Five stars.

I spoke to a number of companies regarding an EV charging installation, seeking advice as well as a price. I chose Insight Energy because of the professional approach, sound advice, was not the cheapest quote but I knew exactly what I was getting and would confirm to the current standards. The installation was to the highest standard carried out by a friendly team. I can highly recommend Insight Energy.

Couldn't speak more highly of Kristian and his team. While others were quoting 6 weeks for install Kristian did everything he could to get the charger installed for me within 7 days of being ordered. Even a late change to the fitting detail wasnt a problem. Unit is now installed and the fitting was quick and very very tidy and well done.

Highly recommend. Quick and efficient service pre and post installation.

Great communication and after sales support commitment. Would use again.

We had a EV Charger installed and the process from start to finish was very simple and professionally handled. Kristian in the office was very efficient and Adam who over saw the installation was friendly and helpful. We were very pleased with the service overall and would happily recommend Insight Energy to family and friends. However as a footnote our Electric Vehicle has not yet been delivered so we cannot confirm the EV Charger works as it should. However I’m sure if there are any problems Kristian and Adam would resolve without any fuss as they come across as very customer service focused and good honest people.

Very professional team identified products to suit my needs perfectly. Installation process was challenging however the guys pulled out the stops to deal with the issues.

It took less than three weeks from initial contact to job done. They did everything they could to minimise office disruption so we could deliver business as usual and ended up working after hours to finish the installation. The chargers seem sturdy, have a nice design and have different charging and security options that can be set accordingly.