The Bay Tree Electrics
4.4(353)Haywards Heath • OZEV authorised installer




Services
Reviews
4.4
The Bay Tree Electrics is a busy cafe in the Orchards shopping centre in Haywards Heath, praised by many reviewers for its friendly staff, cakes, coffee, sandwiches and covered outdoor seating. Several reviewers describe the staff as lovely and helpful, and many mention the cakes and coffee positively. Some reviewers report high prices, and one describes a bacon roll complaint and a refund. Others report dated or limited atmosphere, dirty tables and staff who seemed unhelpful or distracted, and one reviewer was unhappy about an extra charge for decaffeinated coffee.
Friendly staff. Good for sandwiches and toasties. Lots of drink options. Not too busy on a Sunday and plenty of seating.
Amazing customer, amazing food, very good prices and lovely people to interact with, I’ll absolutely be back
There is nothing wrong with the Bay Tree, the coffee was pleasant enough. However, my filled panini was priced at an eye watering £7.90. While I appreciate business rates and staff have to be paid, this kind of pricing feels excessive. There is a lot of money in Mid Sussex, so I'm sure some people won't mind, but there are places in the locality where you can get a full plate of hot food for a similar price. By the time the family have all had a snack and a drink, we're talking £30+ (the price of an average takeaway) for an incidental light lunch while out shopping. The place tends to be rammed with (presumably wealthy) retirees, so I'm sure this review won't do any harm and I don't mean to be unfair, but buyers should be aware they will be paying a premium price for pretty standard fare.
Popped in here on my way to work an event at Borde Hill, the coffee is delicious and there’s so many amazing cakes to choose from too! The two ladies were very friendly and it was a really nice experience. Thank you!
I came here yesterday at lunch. Pros - - Lots on the menu. - Very reasonable prices. - Very convenient location in the heart of town. - Lots of variety on the menu. - Disabled access. - Great and versatile opening hours. - Independent!!! Cons - - the venue feels quite dated and does not have the strongest atmosphere. - The actual quality of the coffee and food is not that strong. - Cleanliness is not great. Dirty tables and crumbs everywhere. - Some members of staff seem quite distracted and do not want to be there. Overall, it is only nice to go to if you are already in Haywards Heath. However, I could name 3 other places that would be better to go to than here. The Quiet Critic
No atmosphere staff unhelpful and miserable asking for something is like they are asked to pull their teeth out would avoid
We enjoy a scone & coffee on our weekly visits to the BT. Always ask for extra butter pats as the scones are lovely & large. This time the man serving gave us a rather patronising lecture on how we shouldn’t need an extra butter as the new ones they have are bigger than the previous ones. He reluctantly gave us another butter each added that they cost him more to buy too! I’m 69 years old & am capable of deciding how much butter I like on my scone thank you very much!
Not bad, staff were friendly and helpful.
A gem to the town!
Toasted sandwich was overcooked Couldnt tell which was white or brown bread flat and for the price ?
Very friendly and efficient service. Good place for a break from shopping in Orchards shopping centre
Tea, coffee and cakes. Not much of an atmosphere.
Gets too busy quickly, its good nice people around its our first time and we’re happy with our coffee experience
Good cafe with a covered seating area outside.
First time here and won't be the last! Lovely staff,made to feel very welcome. Great place to have a coffee and a bite to eat. Cakes look awesome! Didn't eat this occasion so cannot put any stars for the food.Thank you
Lovely place for a coffee. Friendly staff and nice atmosphere
Amazing milkshakes!
Just tea.
Nice cafe, plenty of choice and service good. Met up with a friend and enjoyed the atmosphere, although a little busy .
I ordered milkshakes and noticed that the person who made them poured the leftover milkshak down the sink, which felt like such a waste!! I would have been happy to take it instead of wasting it. Lets aim to reduce food waste when food poverty exists around us. Also, carrying a tray of milkshakes and coffees outside through a locked door is nearly impossible. It would be great if the staff could be a little more helpful and compassionate.
Great food and friendly staff
Visited this place for a cuppa and a bite and it was not good at all. Bacon roll £5.25 I ordered one each for my mum and my self it came and it was literally water thin ham full of fat on a supermarket Bread roll I immediately took it back and got a full refund! How can they try to sell this as a bacon roll, the most bizarre thing was the server actually asked what bacon I wanted back bacon or streaky bacon? it was literally warmed up fatty sandwich ham on a roll !
Friendly staff great coffee and food
Very nice large cheese scones
I honestly couldn't believe it when I was charged 40p extra to have my coffee decaffeinated. They're already more expensive than the likes of Costa etc. Never has this happened to me before today. The coffee was not even very nice. Medeocre at best. Won't return.
Food at reasonable prices very friendly staff would highly recommend this venue. Still probably the best chocolate cake in Sussex 😋
Had an decaf iced coffee the other day and the staff were super lovely and so helpful. And my order was done very quickly. The thing that’ll stop me from returning is the fact that I got charged extra for decaf. I was actually really shocked. I’m currently breastfeeding and so I limit my caffeine intake. This is the first place I’ve been to that actually charges extra for decaf. Hopefully it’s the last!
This is a great place for a light lunch, panini or toasties or just tea or coffee.
Great expresso (and a double expresso is 4 shots!). The cakes looked wonderful but the diet said 'no' 😔
One of my all time favourite cafes. Lovely staff, brilliant food and drinks. Always friendly. Not dog friendly inside, but you can take your dog in to order and then go outside or the marquee to sit.
Great selection of Toasted sandwiches and lovely fresh cakes. Will certainly be returning staff were extremely polite as well. I am in the hospitality business so I appreciate good quality of food and service. Well done.
Great service, great food relaxed atmosphere
Lovely self service town centre cafe selling hot and cold drinks, a variety of sandwiches, cakes and snacks. Based in The Orchards shopping precinct this cafe has inside seating, toilet facilities and a large outside area with tables and chairs, part of which is under cover so a useful venue when weather is unreliable.
Great coffee, had bacon bap with gluten free bread, very nice, lovely staff 😀
Enjoyed everything here, and such a friendly staff. Very pleasant.
Lovely place for a catch up
Nice little independent coffee bar in the Orchards. Good cake, decent service and the marquee is a good addition gor space
Awesome local coffee shop with loads of covered outdoor seating and a great array of snacks, sandwiches and drinks.
Lovely tea and delicious rich coffee and walnut cake. I sat inside on this visit but wished I had made use of the gazebo as there was an amazingly loud early in retirement age woman on the table by the window conducting a video call to a friend as if she was at home! Shame some people have no filter and respect for where they are and who is around them! I love this cafê tho and will be back!
Very friendly and a fab place to just chill out for coffee
A quiet little cafe for a coffee, food is a little expensive
Excellent cafe very good service. We will return
Buzzing central coffee shop. Good selection of cakes.
Good milkshakes, range of teas, bacon baps, and lovely cakes for Saturday brunch. Indoor and outdoor seating available. Good service but can get very busy at peak times.
Woke.
It's a nice place to come and see and have food and drink options available for breakfast and other times of day, have been coming here with friends for a long while now and hopefully will be back soon to have more stuff at various times of the year.
Lovely independent coffee shop. Only flaw is they always run out of soup!
I have always been helped by staff as I'm disabled. I use a mobility scooter and never made to feel a nuisance, staff and other people are always ready too move chairs to make access easier. Thank you Bay Tree I have supported you since you opened. Heather Braybon.
Lovely food and coffe. Excellent service.
Много хубаво място за отдих и чаша кафе и разтоварване.
Hot soup directly placed Infront in a 2 year old (waitress of last weekend) and Passing hot drinks overheads (seen twice previously) is a big NO. Waitress of last weekend served food to clients outside and walked straight back inside, Another waitress did the same. Neither looked around to pickup the pile to dishes accumulated on a specific table. Most clients ( including me) cleared their own tables and piled the dirty dishes there. It so happened that other clients came to sit there. They had alto wait awhile for someone to clear up. The people serving a lovely. They just need some training on how to serve food, clearing tables and cleaning tables quickly. Importantly they really need to understand hot food can burn and is a liability. Food is on the pricy side however enjoyable.
Love the Nutmeg Tree. Great food and service. Staff couldn't be more helpful. ❤️
Nice staff. Only had drinks
Brie and bacon toastie was delicious and the coffee washed it down well
Beautiful food, lovely cup of tea but the coffee wasn't great unfortunately.
The Bay Tree is a great place to meet friends all year round. They have outside dining as well as in. Cakes are fab, sandwiches, and paninis are also good. Pay to park nearby.
Nice independent company
A warm and wrlcoming shelter from the cold with extra seating in an enclosed tent outside.
Very busy, so quality speaks for itself. I thought it was a little pricey but hey this is haywards heath....cakes are lovely. Outside area to people watch.... 1 minute from marks and spencer....... 2022 ....still the same has a large "tent" up for sitting outside, great in the summer!
Fantastic coffee shop, excellent staff and the best coffee around!
Nice place to visit for a reasonably priced coffee and cake, always busy so can be hard to find a table however this is a sign of how good it is!
Great little place, just right for a cuppa after afternoon's shopping!
First place we go to, for great cake, time and hot drinks.
Was very busy and particularly popular with senior citizens. Counter service only, though food was being delivered to tables. It's quite a utilitarian café but with witty wall pictures. We only had teas and coffees so can't comment on the food.
Good place for a coffe and cake in Haywards heath
Fabulous find for coffee and gluten free . Cakes fabulous. Staff really lovely. Certainly will return when that way again.
Great selection of delicious cakes, teas and coffees, lunches. Dog friendly with seating in a spacious marquee in addition to inside and a further outdoor area with wall heaters.
Coffee and cake, plenty of seats in and out
Accidents happen but when a waitress drops a tray of glass it shatters round a disabled child check first on the child.. Nothing he okay yh he was I checked him all over but ur rudeness disgusted me.
Visited for coffee and cake, we decided to sit outside, coffee collection point was a small area which because it was busy became rather congested, other than that the coffee was nice and they had a lovely selection of cakes to choose from.
Always enjoy our coffee their. Skinny latte with a caramel shot is sooo delicious
Very clean nice food at a good price worth a visit
Good and dietary friendly but expensive
It's very nice and lots of outdoor seating but I wish the gazebo didn't take up the whole outside area as I used to like sitting in the sun. Cakes are delicious though!
Friendly, warm welcome ,lovely cakes , will be going again
Lovely coffee, great atmosphere and the cakes looked amazing.
Great food and friendly staff
Coffee very good service good place clean tidy well managed.
Great spot for afternoon coffee and cake.. friendly, helpful staff
Food, drink and service are always good. Easy access for wheel chair users. Plenty of seating in and outside under cover. The Toilet is well fitted out for all users both able and restricted including a baby changing area as well. Highly recommended.
They have some really friendly and highly skilled baristas. Definitely recommend the tropical fruit crush.
Food and Coffee are excellent as are the staff. I would recommend without a hesitation.
Beautiful shop, and lovely stsff
The interior of the Bay Tree needs modernising as I always support it & meet my friends there frequently!👌🌷
lovely place staff are amazing so to is the food and cake
Lovely food, great service
Great home made cakes and sandwiches with lots of different drinks for everyone
Always a lovely place to stop for lunch.
Lovely setting with indoor and outdoor tables. Lovely latte and cakes.
Lovely place, quick service, friendly staff
Lovely cakes, coffee and tea. Sandwiches are good too
Friendly atmosphere, good coffee and cakes. Seated outside with our young puppy..
Good service, great location, excellent value
Plenty of outside seating as there was a large marquis with tables and chairs seated in top of fake grass in the courtyard as well as seating inside shop
Love the toasted sandwiches and paninis here
This cafe is very nice and staff pleasant, seating inside and outside.
Excellent lunch with plenty of choice.
Love this little gem, lots of seating, helpful staff, amazing cakes, ideal location,
Ok
Best cheese scones around .
First time I have been to The Bay Tree and I will definitely be back. Lovely food, excellent coffee and extremely busy and lovely staff, who still had time to talk and help less abled people carry their food and coffee.
Good produce outside seating Friendly staff
Good quality food and coffee
Pleasant service, large choice of good quality cakes. Coffee good. Pleasantly asked to scan the NHS QR code. Just wish other people would stay at least a metre away
Good for the lunch break whilst out shopping
Lovely people
Cafe in the square. Took my old mum for a cappuccino and a cheese sandwich. Friendly staff. Clean and tidy and cheap . Lovely cakes better than Costa all day long
It's a nice location, in the middle of the Orchards to be able to stop and have a nice drink and perhaps treat yourself to a piece of cake. The staff are friendly and when we visited there was plenty of outside seating available, which we preferred.
Great local cafe inside the Orchards shopping centre. A good selection of homemade cakes and sandwiches. Usually busy during the day with lots of tables outside most of which are under cover. Hopefully it will be fully open soon.
Staff were lovely, coffee could be better.
Good food friendly service.
Coffee was ok, but the coffe and walnut cake was yummy.
Always a joy to have time here. Yummy cakes, and Gluten Free choices too. Great coffee!. Thank you.
Lovely place for a coffee and they do a smashing bacon sandwich.
I've always had such friendly service here, and the staff go above and beyond to make sure you have a lovely experience! Excellent hot chocolates and toasties.
The place is way too loud, to the point our visit wasn't enjoyable anymore. Customer service is average. Food was okay. I wouldn't rush to go back.
Nice little tea / Coffee shop in Haywards heath. Nice range of cakes and sandwiches, coffee is good too. Staff friendly and seems popular with the locals.
Usually love the place but today they had no gluten free options and the server was not friendly.
Great coffee and cakes !
Great coffee. Cake to die for. Friendly staff. Very clean & safe.
Friendly staff and a lack of glitzy food
A great little coffee shop and a lovely spot to sit outside and watch the world go by.
Lovely cream tea thank you
Very friendly staff, good range of food for breakfast/lunch. Just a little pricey!
Was a very friendly coffee shop felt very safe with all the social distancing measures in place
Friendly helpful staff, Good food! Nothing too much trouble! Recommended
Staff were friendly and had a nice coffee, day was even better by being nice and sunny so could sit outside
Yummy food, good selection of drinks
Great coffee and friendly staff. Particularly good bacon rolls
Good coffee great cakes lovely staff
Great place to go to. Xx
Lovely coffee shop and cater for all dietary requirements. Lots of milk alternatives and also vegan friendly sandwiches and cakes. Would recommend the vegan brownie. Seating available in and outside and also a public toilet. Staff always friendly and helpful.
I love this place for the cakes, sandwiches etc. The cakes are home made 🍰 & Fabulous! Lots of options for savoury things too. And a lovely cup of tea /coffee.
Nice little tea shop. Quite a small menu, isn't a huge amount to choose from. But it is a local business which deserve extra support in haywards heath town. Nice outside seating. Staff are attentive. Do brilliant milkshakes!
Good coffee and scones friendly staff good local business
Best place in Haywards Heath.
R recently this place has gone downhill staff not all that helpful always running out of food and the coffees have quarter of a mug of fluff on them and they come and take you tray away Plus some of the things you have eaten before you have finished everything it's like they want to get rid of you
Fabulous food and service
Lovely not big enough for the amount of people who wish To go in and eat .that is not a complaint. Just an observation.
Excellent food each time we have.eaten in this eaterie
Crowded and noisy
Disappointing
Smart, busy, good service
Nice coffee. Lovely.cake
Great, relaxed area for coffee, unlike the chains, tucked away with outdoor seating too!
Very relaxed, good quality
Always had a nice coffee so far from here. The cakes are a tad expensive but very nice and not too small, large enough slice to share like we did with the chocolate cake today. Which when you think about it makes it half the price if you share. The chocolate cake would have been to sickly for one person but when shared is just right. Very busy as always which is always a good sign of quality
Cold toasted cheese tomato sandwich Scone was hard on outside but not fresh on inside
Really friendly and efficient staff, lovely food with lots of choice, great coffee and a super outside seating area where the kids can run.
Nice place to meet for a coffee and a catch up. Very clean and polite staff. I would recommend this place.
service excellent - staff polite and friendly. Food is excellent.
Great little café. They sell tea coffee and milkshakes as well as soft drinks if you just want a drink or they also have a large variety of food available if you're going for lunch such as toasties. Friendly staff and a great location at the top of the Orchards Shopping Centre with plenty of outdoor seating available.
Good. Nice to sit outside. Bit crouded in the winter. Not enough in door seating.
Great grub, happy and obliging staff, and nice atmos
Great food Good service. Clean and bright.
Lovely place to chill out either in or out seating.nice staff too
Pleasant place to sit and have coffee and cake. Staff friendly and helpful. With outside seating.
Sympathique petit cafe dans une gare.
Love this place. They are always busy but the food is always fresh .
Great service
Lovely cheese scones
nice coffee
Best place for a coffee and piece of cake in Haywards Heath.
Great friendly service
Friendly place. Where you can sit outside or in.
Scones were a bit hard
Lovely place for cake and coffee
We had tea,latte and scones quite good
Lovely food and drinks and excellent service
Excellent food service very busy .not surprised .great coffee americano
Ideal for lunch or just coffee, tea also they have some very tasty cake on offer.
A great place with friendly staff good food and coffee
Freshly prepared good and drinks friendly helpful staff.
We love it here and we go back
Always bustling, friendly, good.
Great beverages plus Gluten Free sandwiches - my first gluten free bacon sarnie in a cafe!
Good place for afternoon teas.
Always good service
Friendly staff. Delicious drinks
Good fish dishes, warm and exceptional view
Lovely tea and coffee with delicious mini mince pies.
Great for coffee and cake, fun sayings on walls.
Best coffee in Haywards Heath. Excellent service.
Great place for lunch plenty of choice gets very busy great coffee
Good value, usually service with a smile !
Food is nice but really expensive and no gluten free options
Lovely staff and cakes
Good cake selection and coffee. Affable staff. Don't usually go here, though, as there aren't many seats and they always seem to be permanently occupied by the parents of kids from the junior school nearby.
Excellent coffee
My preferred coffee shop in Haywards Heath, good cake, although last coffee cake tasted more like toffee cake! Decaf coffee quite strong and bitter.
Coffee
Love this independent coffee shop. Great food and lovely staff.
Nice coffee shop although often busy. Friendly staff, good food, good coffee but not the cheapest. I enjoy visiting.
Great milkshakes here
Not bad..handy place to get a drink or snack. A tad expensive.
Great coffee and iced dribble, a bit slow but well worth it
Friendly staff, decent range of coffee. One of the best - and longest-standing - independents around. Deserves to survive.
Huge fan of Kendricks Coffee but unfortunately the cappuccino and latte ordered were very poor, even after I asked for a second after constructive feedback. Disappointing as the coffee and walnut cake had more flavour.
Excellent toasties, and great coffee. Nice to see that the take away cups are fully compostable, including the lid! Very green.
Nice coffee, central location
Awesome Bacon sandwich usually you get two pieces of bacon in here you get about 6 mint. Even the coffee is great will definitely recommend and re visit. Oh and the banana and toffee cake was Beautiful, shame it was only a tiny slice I thought it was for the whole cake. Bastards lol
Brilliant service and friendly staff,and cups are handled properly by their handles unlike coffee chains.
Great staff, great service great food unless you're vegan.
Staff pleasant and coffee good, would highly recommend
cosy, friendly, loads of outside seating
Expensive for what it is and it lacked vegetarian options amongst the sandwiches, maybe they had sold out when I went there.
Always friendly, professional and hard working. Coffee is great as is the food. Knocks the chain shops in Haywards Heath into a cocked hat.
Staff are nice, drinks are great, food is amazing. Though it gets very busy during the day so pick a later time. But it's a great café, I would definitely recommend going.
Shame they have made the bread thinner... It's good though....worth a visit. BRING BACK THICKER BREAD please....
This is simply the best coffee shop I have ever been to, the staff are friendly, the coffee is good and to top it off there is always a nice cake, sandwich or scone. My whole family love this coffee shop.
my buen Lugar para pasar el rato cob Los amigos
Superb coffee made by someone who knows what he's doing. Tailors drinks to your preferences. Quad-shot Macchiato for less than £2. Lots of seating (including outdoors). Wholeheartedly recommend.
Absolutely brillant!
A favourite place. I go here most Saturdays and am never disappointed. Excellence is standard here. Why would I go to a chain when this amazing local business is here.
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- Saturday8:00 AM – 5:00 PM
- Sunday9:00 AM – 4:00 PM
Additional information
- OZEV authorised installer
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