MP Group UK Ltd

We had a great experience at The Ripple working with them. They were very helpful, kind and professional

Terrible organisation. Came out to replace my kitchen. Told me it would be 2/3 days. Over a week later still not finished. People not turning up to do jobs. Left me without a kitchen with 3 kids. Cost me a fortune to get them dinners all week.

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You literally couldnt make up how incompetent this company is. Unprofessional and unskilled is an understatement. Avoid at all costs as the end result will be not only poor quality but no doubt costs more in longrun to repair the issues they leave you with. So messy, so inconsistent and so rude

Absolutely cowboys . Guy came out to fix my toilet he said me needed a bit for his multi tool.Left at 12:30 never came back . Meanwhile left me with a leaking toilet with a bag to catch water . How this company has a contract with HA’s I’ll never know . Cowboys don’t even deserve a star

Fantastic each and every one of they're workers helped moved things I couldn't wee boiler fella polish such a jem of a guy worked well finding a fault in my house. plasters, nothing was too much trouble cleared up after them on site foremen. Young gentlemen easy to talk to my council house is now lovely. Roasty toasty warm thanks to these two young fellas, guys that did the windows and doors hoovered all my floors when Finished made no mess this company worked through all weather up here in johnstone Castle. hats off to them for this thankless task must go home at night ill and when it boils down to it it's costing the tenants nothing really delighted

We had problems with our heating and got Marek ,what a lovely caring guy he is very passionate about his job ,we had no heating and he fixed it ,he went above and beyond he deserves a pay rise ,If anyone needs there heating fixed ask for Marek

We had a problem with our boiler, the guy who came out to do the Job was very thorough, polite and Efficient, I think his name was Marek, a Polish fellow with very good work ethics , I couldn't fault him, if he is the standard of MP Group, then they deserve 5 stars +

What a brilliant engineer Marek is!! He has gone above and beyond and not just repaired the valve but fixing a few other issues. He has been efficient, polite, respectful and kept everything clean and tidy. Marek had remembered I’d had an issue with a radiator upstairs and not only fixed it, checked all the others and got them working more efficiently. He also noticed the control panels had been set up for the wrong zones, so has corrected this, labelled them for future reference and explained it all clearly to me. It’s lovely to meet someone who is knowledgeable and passionate about their job, speaking highly of the company and the extra training he does to stay top of the game. So if in doubt: ask for Marek!! This man deserves a promotion I’m sure, with all the extra work he has fixed the system, I’m sure we won’t be needing to call him again, and a warm winter ahead.

If a could give zero a would ,how this company got council contracts is beyond Me . Mother been left with no roof or gutters for 7 weeks now ,windows covered in blue protection so can't see out . Do called workman walk up and down the gardens and have zero respect for any of the occupants . Now 8 days awaiting a call from site manager . Only answer from the reception is you were told 12-14 weeks to complete . Started may some in the avenue before then and not one property has been completed . No idea what their timescale is but it's certainly not 12-14 weeks . Absolute shambles of a so called company . If looking at private work look elsewhere

Should be zero stars. How this company is still going is beyond me. Incompetent, ignorant willing to employ people with no skills and total cowboys. I feel for anyone in a council house who has to endure this company "upgrading" their home. Your office was contacted repeatedly by myself, photos were sent, now waiting on new glass for the squint windows that don't fit properly and have condensation and marks in between the triple glazing, sky dish was broken and one of your "workmen" tried to sellotape it. Broke our fence by leaning scaffolding against it when being dismantled. Back door sitting tilted, front door had to be taken out and refitted, hammer and nails left lying in hallway, rubbish left on garden pathway with long nails all sticking up, drinks cans and nails left over garden, new waste pipe to be fixed 4 times, scaffolding up for weeks before any work even started, skip sitting on front lawn for weeks, workmen rendering in pitch dark, in the middle of winter with a light on their helmet 🤣 starting banging at 8 on a Saturday morning (after doing bugger all during the week) and continuing till 7 in the evening, drilling holes through into a neighbours hallway when removing old canopy(twice) coming through a neighbours ceiling, flooding another 2 neighbours houses, lying about putting screws in window as directed by building inspector. Leaving front and back doorways with daylight coming through the top, sides and bottom, I could go on and on. Your reviews are appalling and you shouldn't be allowed near anyones home. The council hires you because you're the cheapest and you sub contact window fitters etc who have no clue. Your company needs to be investigated and if I had the energy after enduring your so called workmen for weeks on end I would have took you all the road, I'm surprised you haven't ended up in court yet.

On 26/02/2025 at 10:00 a.m., a representative from the MP group named Karen arrived at our property to inspect the boiler and internet connection. During her visit, she began taking photographs of our home, including personal areas such as the bedrooms, beds, etc. At the start of her visit, she said she would have felt compelled to enter the premises if I had not been there by force. I have filed a formal complaint regarding this incident. I have video records of all incidents.

Dreadful from start to very poor finish. Lazy, disrespectful workmen who each blamed the other for anything that went wrong. Smoking on site and leaving the butts lying everywhere. Rubbish left lying. Not using ladders on the scaffolding. Silicone looks like a 5 year old did. Constant lies and misinformation. Shocking finishing to the roughcast. Damage to our front door and windowsills because they couldn't be bothered covering them and then used what looked like wire wool to get the cement off. Hole into one of our rooms through sheer carelessness. AVOID AVOID AVOID

We have had a scaffolding for around 3 months and we have been with no roof for at least 1.5 months. Keep contacting them regarding water leeks and nothing gets really done.

nice hotel bacon is like leather though

A man from mp came to the house to do a gas safety check now my hot water and heating are not working but was fine before he entered the property. Now waiting on my landlord arranging someone to fix the issue - thankful they have scheduled me into fix the issue today caused by your lack of diligence Also the state use have left my garden in from doing external works Hope Renfrewshire council have Brains and get a new contractor - avoid this company at all costs. Have left blades on the garden path and also broken the bell for controlled buzzer entry. Also to add they are the same company that replaced new windows last year on the same day they fitted the window it cracked C Cow boy builders

Great company with high standards and great workmanship can't fault them

My name is Mr George Nixon, MP group has fitted new patio doors to my property and have made a proper mess of fitting these doors in my kitchen. We have had management out to look at the doors after having to complain to the about the job. During the visit to inspect the work the supervisor open both patio doors and the full centre section came away and landed in the the inspectors hands. He was no amused and sends more workmen to rectify the issues bearing in mind I am disabled. The expanding foam exposed on the outside and the mastic job was done on 1 side on the outside there mu's have been about 3 inch wide gap full of mastic. This company is a disgrace they have the proper name on there vans MP GROUP WHICH I THINK FITS WELL WITH THE COMPANY STANDING FOR THE ...THE MORE PROBLEM GROUP. Patio door do open but it is a struggle to get them closed I am in a wheel chair and cannot close them,even someone able bodied stuggles to close them. The doors are not safe nor fit for purpose they even tried to carry the patio doors round from the van fully glazed and discovered they were two heavy and had to deglaze the 2 doors in the street. VERY UNPROFESSIONAL TO THE EXTENT I HAVE HAD TO SAY YOUS ARE NO LONGER WELCOME IN MY PROPERTY AND NOW CONTACTING THE OMBUDSMAN.They took the old patio doors of and disposed of the with my door alarm attached to them so my £1,300 camera/alarm system no longer works this company are COWBOYS NEVER SEEN ANYTHING LIKE THIS AND I WAS A JOINER TO TRADE SHAME ON USE MP GROUP STAY CLEAR OF THIS COMPANY THE ARE THE WORST I HAVE EVER CAM ACROSS 😡😡😡😡update THE OMBUDSMAN NOW INVOLED AND ALSO TRADING STANDARDS . Company employment is that if a trades man has there tickets 🎟 then this MP GROUP do not ask for any CVS they just get employed without CVS this company I hope goes bust as they are such a disgrace !

Emailed the office last week because one of their drivers was driving so ridiculously dangerously. No reply which tells me a lot about them. Since posting the company has reached out and I'm assured they are actually taking my concerns seriously. I appreciate the contact and tone of communication so upgrade one to three stars.

WARNING DO NOT USE THIS COMPANY IF YOU VALUE YOUR PROPERTY. Cowboys. I wish I had read the reviews before letting them work on my property. They have absolutely no respect for property. Damage fences, block Drains and kill off grass and promise you they will sort it. Talk a good game that's about it.

Excellent experience

I would like to thank MP Group UK for its employees Mr David C. for delivering rubbish to parking spaces. P.S.- I would like you to know that it is already cleaned. It was done for you, because as I can see you are sick and taking medication. 👏👏👏

Absolute joke of a company, did my neighbours house and took it upon themselves to come into my garden and cut the lock off my outside tap , never mind the mess they left, was told to send photos of all the mess, and damage to my shrubs just to be ignored well thank you not

Energy saving ewi having the opposite effect to what it should be doing. Badly positioned vent installed beside bed leaving temperatures at bed only 2c warmer than outside. Unable to access coal bunker for weeks due to scaffolding. Windows not opening properly due to wedges forcing windows up. Other windows with gaps still not sealed. Log storage broken and recently laid lawn full of stone chips. Broken sill. Issues were raised at the time and basically ignored.

It was nice to have two friendly members that came out from this company to fix our toilet and vent in our flat via Linthouse housing association.

It’s now going onto 7 months and still not finished. The damage to my driveway and back garden was with shoddy workforce having no respect for peoples property spoke to someone from mp rendering today. And of course more excuses but in the meantime my driveway is like a farmers field just ploughed and god knows when the job will be completed instead of actually doing a completed building before moving onto the next. Does not seem to happen with this company instead a whole village of incomplete jobs nightmare company full of excuses. This is a updated review and have edited this one as requested dated 18/2/2021

Staff are selfish and irresponsible. Very discriminatory towards disabled people. Can't drive their vans either. Avoid these clowns!

Problem after problem still waiting on things to be finished which I was told would have been done by now started in August and now November and still not complete not a company that keeps you the customer informed at all of what and when is happening

ABSOLUTELY SHOCKING! POOR QUALITY and Customer Service. Nothing but Problems we had . Lazy and ill manered contractors with no respect for personal property .Badly managed and cutting corners so they make they're deadline . Would NOT Recomend !! Disgracefull

Just had my house done through a government scheme in Redding, Falkirk and this company were absolutely fantastic. The workmen were hard working and always pleasant. Top company!!