Manderson Electrical Services

4.4(25)Gillingham

About

Manderson Electrical Services is an electrician based in Gillingham. They carry out electrical work for customers in the area. Customers say they are friendly and helpful, that the service is professional, and that they would recommend them and use them again, with a quick response and prompt work.

Reviews

4.4

Some reviewers praise Manderson Electrical Services as friendly and helpful and describe a professional service, with several saying they would recommend the business or use it again. A few reviewers report quick responses and prompt work, such as arriving within 24 hours or within 15 minutes of an evening emergency call. One reviewer said Jason answered questions before and after an EICR and gave a detailed report with justified recommendations. Others report serious problems: one says the electricians hid wall damage and did not own up; another describes swearing and refused work during a kitchen rewire; a third says two arranged visits were missed with poor communication; and a fourth reports a security light that did not work from the switch, delays in correcting it, and being overcharged for the unit. A further reviewer says a promised ceiling light fitting was not done after two rearranged appointments.

Primrose R.Jul 2025 · Google

I initially rated Manderson Electrical Services for what i thought was good work doing electrical sockets and did this review based on what I saw on the surface. A few days later I was moving some items from the bedroom only to notice that a large hole was in the wall which was not there before, which was clearly an attempt to put a new socket hole in. Also the socket area had damage done to the wall. I was so shocked to see these, as the electrician had put something in front so that I couldn't see the hole. I was extremely disappointed to see this and realised the dishonesty of the two men, both brothers. One of the brothers was in training, and he was on the ground doing the work. I would not recommend them to anyone, because I had to get someone else to repair the damage they caused. If they had owned up and tried to fix the issue, fair play. But they didn't instead, they tried to hide it and then charged me full price.

Kieran J.Oct 2021 · Google

The work was to carry out to complete 2nd fix for a new kitchen rewire so all cables were already installed (still exposed prior to getting re-plastering over) by the previous electrician who I had obvious concerns about his 1st fix work so Jason agreed to the 2nd stage. First thing I did ask Jason was if he needed to check all the wiring prior to it being plastered over so he had a quick glance and said it all looks ok. So it is now plastered, painted and I informed Jason the kitchen would be installed over the next few days and it would be good for an easy transition to pop in and communicate with the fitters to ensure the wires are pulled through to the correct place as Jason is based very local..... No, that didn't happen and 3 days later he came to complete the wiring and that's when all the problems began because he wasn't happy with what the kitchen fitters had done with the wiring. That day Jason and his brother made it very clear that they didn't want to be here, it was a Lockdown Saturday morning they were here, my partner was here with 4 young kids at home and the swearing language was unexceptional from Jason and his brother that day, they refused to remove the fridge and freezer to wire them, told me the wiring also incorrect so I couldn't have plinth or under cabinet lighting now.... among a long list of the other problems too. My partner took 10 minutes to remove the freezer and fridge after they left on Saturday, hoping they would be in a better mood on the Monday Jason's brother came back on Monday when my partner was at home to wire the fridge and the freezer, he arrived in foul mood again to which my partner actually felt uncomfortable in her own home as the swearing continued from the moment he arrived until he left again. This is only a fraction of the problems we had from the swearing Tradesmen as I can't be bothered to list them all!!!! I would definitely not recommend them!

Jo A.Sept 2021 · Google

Daniella R.Aug 2021 · Google

Amazing job. Really friendly and helpful guys. Thank you will definitely use again and recommend to anyone who may be in need.

James Warland H.Aug 2021 · Google

Brilliant service, we used MES to fit a new RCBO Board, New Downlights in the bathroom and Kitchen, new lights fitted in the cellar and landing, as well as new plug sockets in all bedrooms. The work was carried out on time, within budget and with a professional and friendly service. i'd highly recommend MES.

Lauren D.Aug 2021 · Google

I am very dissapointed with the service provided by Manderson Electricals. I reached out on the 11th August to see if they could fit a ceiling light in my kitchen. The person I spoke to said yes, and to send some details/pictures of what needed doing. After doing so, he said that was fine and he would book me in but to remind him a little closer to the time as i asked for them to be fitted on the 26th August. I thought that was slightly odd for a paying customer to have to remind them, but that was fine. The day before, as asked I sent a reminder message and asked what time they would arrive and they said between 11am - 12pm. I then reshuffled a few meetings I had to ensure I was around when they arrived. at 12:44pm I called as no one had turned up and I had no message to say they/he was running late. On the call I was told he was going to chase his brother to find out where he was and get back to me. I then had to call again at 1:30 to ask what time they were coming, I was told that he was at his wedding rehersal and that he couldn't get in contact with anyone and due to me going out later that afternoon could we reschedule. I wasn't best please but I understand things come up. We rescheduled for Sunday at 11am. 11:40am noone had arrive nor had I heard from them. I messaged to be told "I messed up by saying 11am as Gary was at football and he would find out what time he could arrive asap" 1:30pm I still hadn't heard anything and I message him to say I assume this isn't happening today? The response I recieved was "still trying to get hold of Gary if I can't I personally will come round tomorrow (Monday 31st August)". Monday comes and it gets to 3:48pm and I hadn't heard anything, I sent a message saying how disspointed and deleted their number as I didn't wish to hear any more excuses. Unbelievably unprofessional, I organised my day twice around this company and I am really dissapointed as I will not have the lights fitted before I go away which is what I wanted. I suggest if you want something done by a specific time you do not use this company.