Wiltshire & Somerset Group
- Availability
- Emergency call-outs
4.5(8)Frome • OZEV authorised installer




Services
Reviews
4.5
TR Fire & Security Consultants LTD T/A Wiltshire & Somerset Group is described by reviewers as friendly and professional, with several praising the tidiness of work on electrical jobs, CCTV and an entry system. Tom is named by several reviewers as knowledgeable and helpful, and two report that he or the team explained things clearly and dealt with connection problems after a CCTV install. One reviewer says the firm left a workspace cleaner than before. One reviewer reports a negative experience: an invoice was issued immediately but an alarm fault was still not fixed over a month later, with the firm saying it was too busy and would revert, and advises avoiding them if a working alarm system is needed.
Efficient friendly and professional
Invoice immediately but over a month later they still have not fixed the issue, we now chase all the time but they say that they are too busy and will revert. Avoid if you need a working alarm system.
We were delighted with the electrical work (upgrade to consumer unit, indoor lighting and extractor fans) done by Tom and his team. They were very professional and friendly and attentive to detail. They left things in a clean and tidy order. We would strongly recommend them.
Really knowledgeable & helpful guys, really recommend.
TR kitted out my gym with a state of the art CCTV system with remote access of all 4 cameras available on my phone and tablet. I can access wherever I am in the world which is amazing. The guys kitted out and installed the software in one day and I haven't had any issues with reliability. I wouldn't hesitate in recommending the system and company to anybody! First class 👍
I recently had some CCTV installed at my office and warehouse in Frome. Tom was great from start to finish, very knowledgeable and informative about the system going in and also vey clean and tidy when installing. We had some connection issues after the install and nothing was too much trouble for the guys, from telephone support to actually coming out and reconfiguring the system as my router had failed. I'll certainly be using them again in the future, first class!
Tom was fast and professional in his duties and left the workspace cleaner than it was beforehand. Very friendly and explained everything to me in plain English.
Tom did a great job unpicking the legacy, and quite bizarre, entry system in my house. He managed to work around the incorrect wiring that was in place and got everything up and running with a shiny new set up. He left the place clean and tidy and was courteous at all times. I'd highly recommend him.
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Incorporated 2018
- OZEV authorised installer
- Emergency call-outs
- Free quotes
- Domestic work
- Commercial work
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