Daly (Group) Ltd
4.3(18)Fakenham • OZEV authorised installer • RECC • MCS
About
Daly (Group) Ltd is based in Fakenham and has been trading since 1993, covering Norfolk. They install EV chargers and battery storage, and they offer free quotes. Customers say their staff are friendly and helpful, communication is good, the standard of work is high and jobs are completed quickly and on time. They are listed with OZEV as an installer and RECC.
Services
Reviews
4.3
Daly (Group) Ltd has mostly good reviews, with customers saying staff are friendly, helpful and polite, communication is good, and the standard of work is high. Jobs are often described as done promptly or on time. One reviewer praised the plumber for fitting an exterior tap as specified. One reviewer said an electrician fixed a long-standing issue within hours, though the review does not give details of the fault. One customer said a new boiler was installed quickly and the area was left clean. Another reviewer was very negative, reporting months of unresolved heating pressure loss and conflicting advice from engineers. A separate reviewer described a bathroom installation that left a bath unusable and said the company would not rectify it or respond. An older review reported radiator and leak problems in a new house and a Gas Safe “At Risk” notice.
The plumber was informative and proficient, he carried out the fitment of an exterior tap to the specified requirements I had requested I would have no problem recommending Daly Group to carry out work.
After 6–7 months, this has been an appalling experience with Daly Group. A clear issue — ongoing pressure loss in a heating system — was identified early on. One technician confirmed visible leaks multiple times and escalated the issue, while others later denied it. I’ve had numerous engineers attend, all giving conflicting views, with no continuity or accountability. Replacement rubber seals took months to arrive, only to be the wrong parts. Worse, during the latest visit, the engineer damaged the existing seal, leaving the system in a worse state. We now have pressure loss in less than a day. This has dragged on for months, disrupting our home life — including over Christmas and New Year — and forcing us to miss work and spend hours chasing updates. It is unacceptable that: Basic parts like correct seals/washers are not available Engineers are unequipped and poorly informed There is no ownership or follow-through Months pass with no meaningful progress This feels like trial-and-error by amateurs, not professional work. Management appears disorganised, unreliable, and unable to bring this to a resolution. We’ve had to rearrange work, chase constantly, and manage the system ourselves — for something that should have been resolved months ago. Deeply shocking and disgraceful. I would strongly advise others to stay away.
The Daly Group have been providing the plumbing and electrical services to our new Tilia home. They have responded to snagging issues and all who have attended have been friendly, helpful and polite. Very pleased with the promptness. Good communication via email from the customer resolution/snagging team also.
I am an ancient retired RAF Group Captain who has resided near Fakenham for the past 35 years. Unfortunately, today, a friend damaged an electrical component within my large hedge cutter and as the cutter was urgently required, I set off for help from the nearest electrical supply outlet - DJB in Sculthorpe. On arrival I was warmly greeted by the owner, David Baines, and after listening to my woes, and although short of time, he agreed to examine the damaged hedge cutter. From the outset, it was obvious he was a most competent electrician and I was most grateful for his timely assistance and ability to rectify the identified fault. In sum, I was greatly impressed by David's overall demeanour and professional expertise. and I strongly recommend that he be chosen to rectify any electrical problems you may encounter in the future
Really poor quality installation of bathroom which resulted in a bath that could not be used. Now not willing to rectify and not responding to any requests I have sent. Cowboy outfit.
Daly Group were absolutely brilliant. The electrician they sent arrived on time and fixed an issue that’s been going on for 2 years. We’ve had 3 electricians out prior who said we needed a full re-wire. Full re-wire was not needed and Daly Group fixed the issues within 3 hours. Absolutely brilliant. Would definitely recommend.
I have used Daly Group a few times now and always found their service friendly and efficient from all the team from start to finish. The standard of work is excellent and great value. I would highly recommend to anyone.
I have used Daly Group numerous times over the last 10 years for both domestic & commercial work. Every job was priced in advance & carried out to a great standard. I would not hesitate to recommend them.
Harwood Asset Management Ltd. A few years ago, we decided to purchase two properties on the David Wilson Homes development in Aylsham. Daly (Group) Ltd were responsible for the electrics and plumbing of the properties and during the construction we could see how tidy and professionally their work was within the properties compared to other developments we had assessed. Following completion, we decided to use Daly (Group) Ltd to change some lighting and perform all of our landlord electric and gas checks so that we could rent the properties. We now use Daly (Group) Ltd on a regular basis for everything relating to our properties. Our tenants always comment on how pleasant and efficient the staff are when attending the properties, all of the work we have commissioned has been completed on time and cost effectively. We have never had a problem with contacting Daly (Group) Ltd and have always had our calls returned when they have been busy elsewhere. We are currently looking at purchasing another two properties in Drayton, and will be using Daly (Group) Ltd for all of our property needs. We have never looked backed and they have made our lives so much easier over the last few years. There are a lot of companies that could learn a lot from Daly (Group) Ltd. We cannot recommend them enough, you will not be disappointed. Gavin Harwood Managing Director
Daly group were an extreme help when we had boiler troubles they were round as soon as we needed them and sorted the problem like magic save a lot of stress and time and were truly amazing they are now my go to for any issues I have 💯 would recommend and would use again without hesitation
I started using Daly Group for electrical and plumbing work 3 years ago and I have experienced nothing but excellent service from the team. Great job always, nothing is too much trouble and great value for money Thank you Daly Group 👍
Daly group have provided multiple services for me over the years and have always undertaken works to the highest standard. I cannot recommend them highly enough
New boiler installed quickly and efficiently and at great price as well. The guys who did the job were really polite and left the area absolutely spotless, cleaning up after they had finished. I would highly recommend!
I bought a new house which Daly (Group) was their main electrical / mechanical contractor. I had radiators not working due to them being piped up incorrectly, water leaks above my kitchen ceiling due to the speedfit fittings not correctly installed. We even had a fitting siliconed up, must have noticed a leak on pressure test. And to top it off Gas Safe put my brand new house "AT RISK" thanks to their workmanship. But we did receive a M&S Christmas hamper to say sorry. I informed the builder I didn't want Daly's any where near my house. Oh & I'm a qualified electrical / mechanical maintenance engineer so I know what I'm talking about.
Punctual, Professional, friendly, excellent price and quick service. Daly (Group) fixed my home electrics only days after I called for a quote. Thoroughly recommended - Matt, Stanhoe
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2005
- OZEV authorised installer
- RECC
- MCS
- Free quotes
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