Austin Alarms and Electrical Services
4.6(17)Crosby




Reviews
4.6
Reviewers of Austin Alarms and Electrical Services report friendly, professional service and work completed to their satisfaction. One review describes a prompt emergency call-out, and another praises a quick LAN cable installation along with useful advice on improving internet speed. Several reviewers call the business reliable or prompt, and one long-standing customer of five years says its service has been fantastic. Two reviewers report communication problems: one says an accepted estimate was never followed up, and another says a month passed without a house visit being booked, so they stopped all communication. One of those reviewers adds that their communication needs significant improvement.
Good price and service
Came highly recommended by a close friend. Can't comment on their services as they never actually bothered to get back to us on time. We contacted them one month ago, and the first week was no response due to illness (completely fair). After that, there was a small delay, and then we had we contacted again. Not much movement until we tried to schedule a visit again and suddenly they wanted to prioritise us and book us in immediately. We were out of the country (they would have known this if they tried communicating with us). We couldn't schedule for the extremely short-notice time frame they gave us, so they've stopped all communication. All in all, one month to try and book in a single house visit to fit an alarm. I'm sure the actual work is amazing, but their communication needs significant improvement.
Did exactly what I needed doing in a competent manner, lovely guy, friendly and forthcoming, clearly has a passion for his work and it shows in the results. Needed a LAN cable putting up to my room as my internet speeds were terrible due to thick walls in my house, he did exactly that, he was quick too, whole thing took about 40 minutes, he (Graham) even gave me recommendations to maximise the speed throughout the rest of my house which was helpful. They've definitely gained a repeat customer if I ever need any electrical work doing in future, thanks guys :)
Can't recommend them enough, friendly and great value for money.
Prompt service for emergency call out
Really good professional service
I have used Austin Alarms for the last 5 years and their service has been fantastic. They are extremely reliable, prompt and knowledgeable.
My house alarm was not working so I called Austin Alarms. The company is a local trader and I have never used this firm before. After initial contact he recalled and called to assess issue. Fortunately he identified the problems with some of the wiring, outside bell and battery. The job was completed to my satisfaction. He was professional and courteous and price was reasonable.
Excellent service highly recommend.
Turned up to give estimate reasonable price, but after accepting price there and then, all was agreed but not heard from them since. Bit of a let down.
Very reliable and professional.
I had a problem with alarm wires. A couple of other alarm companies were unwilling or unable to attend. Austin Alarms has a no problem attitude, were quick in attending, were professional and workmanship was neat. I will use again.
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
Other electricians nearby
Also available in Crosby
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