Drain Doctor
4.5(54)Blackpool




Services
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Septic tank emptying
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Cesspit emptying
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Reviews
4.5
Fabulous efficient service hopefully I will never need again!! But would 100% recommend
If I could leave less stars I would. Absolutely dreadful service, called them out to fix a blockage the lad spent 3 hours in my garden and did nothing but flooded it with sewage because he was in the wrong grid even though it was explained to him where the problem was, it was then left with sewage everywhere. They then told me it would have to be dug up was quoted £700, when he arrived I asked him where he planned to dig and I was told “the same grid I was working on” ,I told him again that he is in the wrong place, after another 3hrs in my garden he called to say “it’s not this grid, it’s the other one “ which he was told three times, they have broken flags and smashed the pipe in my garden and left it an absolute mess. After ringing up to complain about this I was told the top engineer was going to come out and take a look, which he did quoting me nearly £3000 pound to dig it up. I decided to get a second opinion from another company which came out jetted through my pipe and fix the problem in less than 30 mins and charged £100. After ringing drain doctor back to tell them this and that I don’t need them to fix my blockage but they do need to come and fix the damage that they have caused for no reason what so ever and to clean the sewage that they have left all over my garden. After waiting over a week for a response I was told I need to pay £295+ vat to fix damage that THEY cause. Definitely won’t be recommending.
Excellent service, extremely helpful and efficient 👍🏻
Fast and good service 💯👍
Highly efficient and speedy service from Andrew at Drain Doctor. 2 hours after our initial enquiry our very slow draining kitchen sink was sorted. Would use again and highly recommend.
Shocking! Came to clear drains at my property and charged £294.00 only for the drains to be blocked again a week later and tried charging a further £222.00. I got another company in to do it who charged me £100.00 and said that they had not been cleaned properly the first time. Don't use this company, google search for others.
Would definitely recommend! The team were very polite, friendly and kept me well informed right from the first point of contact. Jack did a cracking job of sorting our blocked drain and was a pleasure to deal with.
Arrogant and trouble makers, why do you try to discredit other companies??? At least have staff who know what they are talking about if you’re are trying to cause others issues. Spoken to a few of customers now who you have stressed out. WOULD NOT RECOMMEND!!!
I stupidly put a screw through the central heating pipe, after much searching and nobody available, drain doctors come up trumps!!! Many thanks to nick and Dean for the good work, this firm is highly recommended!!!
Got charged 142 pounds to have a look at our drain - no work was actually carried out Was told this is the investigation fee , initially told the work all together would be 270 and we happily agreed but then the work could not be carried out and we was charged 142 pounds. To say the least I am very disappointed unfortunately I am away on holiday and can not see this through. I guess they saw an easy target and went for it Can’t comment on their work and from past reviews I’m sure it’s brilliant, I can only comment on what happened to us.
Terrible, waited almost 12 hours, no response. Don't bother if it's an emergency.
Fantastic service and a job well done by Mark, highly recommended! Thanks guys!
Unprofessional and unqualified. Claimed to have unblocked my drain but the problem reoccurred within 48hours but they refused to come out again when i rang them on Saturday. They said that the work that was carried out was not under guarantee even though they claim to guarantee a job for 4 weeks. The technician said that the blockage occurred as a result of concrete left due to a new driveway being laid down but if he removed the debris why was the drain blocked again within 2 days? Eventually, United Utilities were called out and they were able to resolve the issue free of charge. It turns out that there wasn’t a problem with my drain, it was my neighbour’s drain that had caused a blockage which affected the shared properties. The least that Drain Doctor could do was offer me a full or partial refund as i paid them £185 plus vat for a job that they in essence did not complete! BEWARE!
Phil Cox came to sort a leaking soil pipe in our block of flats. He was very efficient and very helpful with his advice putting my neighbours mind at ease by repairing the problem quickly
Fantastic Adam he was really helpful and job sorted Excellent service
Fab service from Drain Doctor today. Called them this morning with a serious problem at my place of work and Nick was here within the hour to sort out the issue. This is the second time I've used DD and would highly recommend them,
Phil attended today to unblock my drain great job and a very nice lad thankyou
Phil Cox attended my pub to fix my drains he did a fantastic job communicated with me well fantastic would recommend to anyone
phil came out to clear our drains in the back yesterday and then installed a repair, very professional speedy service thank you
Phil and Johnny came out today to do a cctv survey all works were completed without any disruption to the business thankyou
Phil attended today, unblocked drain great job thanks very much.
Phil Cox attended emergency call out as I had screwed through water pipe 😔🙈. He promptly attended and was very helpful. Excellent service would highly recommend.👍
Great service, Danny whos attended out blockage was n a really nice guy and very good. he fixed all the issues and delt with our landlord and sorted all external issues. left the property very clean when he left.
Phil came out to a blockge at our premises tonight great job thankyou very much
Thanks very much Phil cox got the wonderful service today cheers tracey
Phoned for blocked drains at my workplace & really quick response & brilliant service....Adam was really professional & polite. Definitely recommend
Your technician Phil Cox has been on a job at our premises for the past few days he's worked outdoors in the most awful weather. All jobs have been completed to a very high standard and everything is back working 100%. The Yard and everywhere he has worked has been left extremely clean and tidy. Thank you Very Much Phil and The Drain Doctor Team Julie Townsend The Roebuck Inn Rishton
Very quick and efficient service from Adam. Highly recommend
Yesterday Phil came to clear out our urinals he was very thorough and now they are working perfectly thank You
Great friendly service. Technician, Phil Cox from Drain Doctor called to leave a price, he is a professional and friendly man and he left a fair price. I decided to have the work done, 2 days later technician, Nick Rice came to unblock the drain and carry out a CCTV survey, again a very professional and friendly man who did a great job. Nick found the blockage and explained in depth the full implications of what needed to be done and has left us with a price quote, I will definitely have this job done by Drain Doctor.
Phil is at my contract every 3 months, the work he does is to a very high standard, I am more than happy with the finished product, he also leaves the work area very clean. Good work Phil.
Hi your engineer Phil cox attended to a drain at our site yesterday that had flooded the boiler room he worked tirelessly to solve the problem. I would like you to pass on my thanks to him if possible
Phil came today and unblocked my kitchen sink i would definately recommend your company in the future
Had Phil today & he was amazing was able to unblock the drain that others weren’t able to! Highly recommend him to anybody 😁
Phil came today to do a drain survey. Only phoned them today so prompt service. He was lovely explained everything to me so that i could understand. Would definitely recommend
Excellent service! Adam arrived within 30 minutes and couldn’t have been more helpful. Helpful, polite and nothing too much trouble. Thank you!
Phil attended today for a blocked toilet in one of our rooms he was an absolute pleasure i would definately recommend your company and especially phil thankyou
Phil attended today to a blocked drain that was leaking into my cellar he dealtwith the problem very quickly abd i would definitely recommend
Excellent and speedy service from Carl. Sorted the problem and gave really good advice. Would recommend.
Phil was very polite and all works were carried out without any disruption to my business thank you
Brilliant job by Phil- saved digging up our patio - very polite, efficient & awesome result! Highly recommend
Phil Good clean job Satisfied!
Phil was great.
Phil has completed the work without any distubances to my business its been a pleasure.many thanks
Danny did a first class job would recommend drain doctor to anyone
Danny came out to me in Lytham this afternoon for a domestic job. Very polite & explained everything to me. Couldn't recommended highly enough, certainly went the extra mile to help! Thanks!!
Excellent service - thank you Adam for solving our problem.
Prompt and good service from technician Adam very helpful gave good advice.
Adam came to the house today, really friendly guy and very efficient, knew what he was talking about and had the job done very quickly, tidying up after himself, highly recommended A+
Fantastic services! Thankyou.
Excellent service from a very cheerful young man, highly recommend
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