The Maids

2.6(5)Nottingham

About

The Maids is a cleaning business based in Nottingham. They take on both domestic and commercial work, including end of tenancy cleans, after builders cleans, and carpet and upholstery cleaning. They also clean ovens.

Services

Reviews

2.6

A reviewer was happy with three cleaners from The Maids, who were friendly, did what was asked and filled the remaining time with other jobs without being asked. Others report disappointment: one said two cleaners ran out of time to hoover in an hour and a half and felt the price was too high for what was done, with discomfort about shared cloths and products during COVID. Another says a rearranged clean was poor and the oven was refused with time still left. One says none of the priority items on a clear list had been completed, including the extractor fan and windows, and a re-do was left unfinished after excuses. A later reviewer found the clean pretty good but not perfect, and had to hoover again after the cleaner's Hoover, saying dusting around the TV and desk was only passed over.

Karen M.Feb 2022 · Google

Just had 3 lovely ladies. Nothing to much trouble. They were extremely helpful and friendly ,did what we initially asked for and then filled the remaining time doing other things without being asked. Really happy with the service and would recommend these ladies.

zarina B.Oct 2020 · Google

Friendly staff but too expensive for what 2 cleaners did in a hour an half. Did not have time to hoover and were clock watching. They bring and use own cleaning products which made it even more uncomfortable especially with all the COVID cases. Not sure if they were new or used cloths used in our house. 🤨

Hurmus O.Jul 2018 · Google

Extremely poor cleaning despite manager rearranging the clean with another team - they refused to clean the oven stating that they didn't have enough time even though there was still 40 minutes left of their alloted time and there were 3 of them! Absolute nightmare and such an expensive, stressful clean!

I B.Jul 2018 · Google

Avoid... I booked a clean for 177 pounds - 2 cleaners for 2 hours of a 2 bed flat. Despite having left a list clearly indicating items of priority, none had been completed and they alleged to have ran out of time, despite the top items on the list not having been done! They did not touch the extractor fan or windows which were filthy. The manager arranged for a 're-do' and yet the cleaners who came made excuses upon excuses for not cleaning certain items and left without completing the work yet again. Absolutely appalling and would never recommend them - stay away!

lena G.Dec 2013 · Google

I have a small three bed house so rating according to the amount of beds in the house made their services a bit too expensive. An eight hour cleaning was reduced to half of it, e. g. after four hours it was all done. It was pretty good but not perfect. As it was a pretty easy job, I would have expected more attention to details. Their Hoover was not good enough to clean my carpet. I have a cat and had to hover again after they left with my G-tech. Noticed she never moved the TV to hover behind it; she did not take the things on the desk to wipe the dust and only passed the cloth around it; there were dirt spots behind my tv table that I had to clean myself. All this should be done when you are paying such a high rate.