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B H I Building Services logo, builder in Portsmouth

B H I Building Services

4.2(21)Portsmouth

Building work

About

B H I Building Services is a builder based in Portsmouth, covering Havant, Waterlooville, Petersfield, Hampshire, West Sussex, Southampton, Haslemere, Chichester, Arundel, Droxford and Winchester. They carry out renovation and refurbishment, house extensions, wall removal and steel beams, loft conversions, garage conversions, and groundwork and foundations. Customers say their teams are friendly and polite, the building work is high quality, communication is good and the attention to detail shows.

Services

Reviews

4.2

B H I Building Services customers often describe friendly, polite and professional teams, with several reviews praising kitchen and building work as high quality and well finished. Multiple reviewers mention good communication and helpful office support, and some say they would use the company again. One reviewer reported a loft conversion that took over 40 weeks instead of 5 to 6, with an incorrectly fitted roof causing mould, family disruption and repeated redecorating. Reviewers also report that the team was helpful with queries and that work was left clean and tidy, but a single reviewer said a job dragged on and was left half finished for months.

PN
Philomena N.Sept 2026 · Google

Sean and the team have recently completed a significant kitchen replacement job for us (including the removal of a load bearing wall) and we are delighted with the end result and the standard of the work. This was a complex project involving not just kitchen and appliance installation but flooring, steels, bespoke cupboard building etc. but Mark, Larry, Sam and Bailey (and the wider team) did a fantastic job and they were a pleasure to get to know - they really looked after us (and our neurotic cats) and they couldn't have been more helpful. Jodie in the office was always available to answer and/or get an answer to our multiple questions and we always felt listened to - BHI were more business partners than simply a company doing building work for us. We've already talked to them about doing the bathroom next year and this something that we don't do lightly. Thoroughly, thoroughly recommended.

AF
Alexandra F.Sept 2026 · Google

Communication was good with the office all the way through, the builders were happy to answer any queries etc and we now have a beautiful new kitchen. Thank you BHI Building Services.

CC
Christopher C.Jun 2026 · Google

Excellent service to a very high standard

AJ
Alice J.Jun 2026 · Google

We used BHI for a simple loft conversion which started June 2025. This job should have taken 5 to 6 weeks to complete, but ended up taking 40+ weeks. There were quite a few issues along the way. The main one being the incorrect roof structure being fitted. Due to no ventilation being included, our ceiling became very mouldy quite quickly, which became apparent after we had decorated and moved our children up there. Our son with asthma became noticeably wheezy and had frequent asthma flare ups, but BHI/Sean felt it wouldnt have impacted his health... but based on a private damp and mould specialist (that we had to pay for) they confirmed it would certainly make someone poorly especially if they are asthmatic. We then had to move our children out until the issue was resolved. Unfortunately due to the amount of damp and mould, the ceiling had to come down and a whole new roof type was fitted. We were then left to decorate again, move the furniture, belongings and children back up there, whilst figuring life out with our newborn son. In the making good of it all, areas were damaged by builders, including our brand new waredrobe, driveway, scuffed walls/ceilings and windowsill etc. As there was a number of errors, we had to decorate twice on the bottom landing, 3 times on the top landing and twice in the bedroom. All of which we had to fund and deal with. Between BHI (Sean) and London Building Control, both were pointing the finger at each other... someone was clearly forgetting that it was our home in the middle of all of this. Each report that was produced by the building inspectors highlighted areas of concern.... but no one (BHI) seemed to take any accountability. Not even a simple apology for the upset, stress and inconvenience. We were constantly chasing up next actions and a plan to fix the issues. Overall.... as im sure you can tell... it was not a good experience. At the start, Sean was ok... but when he was in the wrong, clearly that bothered him deeply and a change in his approach was obvious. Jodie in the office...was always lovely, and most of the builders that attended the property were also nice. Just a shame it went so wrong. I wouldn't use Sean/BHI again. Just a handful of the many pictures we have. 🙄

KA
Kevin A.Dec 2025 · Google

Sean and his team at BHI were very helpful and supportive to get sorted what was a smallish job ,but had a few complications to overcome. His quote was reasonable and came in under that. The guys sent to complete the work were on the ball well briefed, they completed the work efficiently and tidily . I’d certainly use them again!

Area

Portsmouth, PO6

Opening times

  • Monday9:00 AM – 5:00 PM
  • Tuesday9:00 AM – 5:00 PM
  • Wednesday9:00 AM – 5:00 PM
  • Thursday9:00 AM – 5:00 PM
  • Friday9:00 AM – 5:00 PM
  • SaturdayClosed
  • SundayClosed

Additional information

  • Card payments accepted
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