Gas North East Ltd
4.7(53)Stockton-on-Tees • REFCOM




About
Gas North East Ltd is an active company incorporated in 2008 and based in Stockton-on-Tees, with a REFCOM register listing under number REF1021650. They handle both domestic work and commercial work across Stockton-on-Tees, Middlesbrough and Hartlepool, providing free quotes and emergency callouts.
Their heating, cooling and renewable services cover air con, boiler repairs, boiler servicing and boiler installation, as well as commercial boiler installation. They install underfloor heating and renewable heating systems, including heat pump installation and air source heat pumps. Gas safety inspections and commercial gas safety inspection work are also provided alongside their general plumbing support.
Gas North East Ltd also carries out bathroom installations, kitchen installation and professional refurbishment projects, while helping properties tackle mould and condensation and integrating smart homes technology.
Services
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Air Con
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Air Source Heat Pumps
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Boiler Installation
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Gas Safety Inspections
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Plumbing
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Reviews
4.7
Gas North East Ltd receives extensive praise for dependable heating and plumbing work, from replacement boiler installations and annual servicing to radiator replacements and urgent leak repairs. Customers frequently highlight Paul and his team for their polite, friendly manner, quick response times, and tidy work that leaves homes spotless. Pricing is widely regarded as fair and honest, with several clients trusting them with jobs over many years. While the vast majority of experiences are positive, a couple of customers noted lapses in communication or unreturned calls, and one reported serious issues following an air conditioning installation.
Amazing customer service. Couldn’t recommend them more.
Highly recommend Gas North East Ltd., responded quickly, great service from Paul and Aaron, excellent attitude to work, did exactly what they had planned over each of the four days to install our new boiler. Clean and tidy workers, friendly and respectful people, I'm very pleased, a job well done by professionals, thank you both.
Paul of Gas North East performed another excellent job. Fitted a new Baxi boiler, included 10 years warranty. Very quick and good service, ordered the boiler Wednesday, by Friday the boiler was up and running without any problems. Nice and tidy workers from beginning till the end. Will I ever asked to maintain or any other service of Gas North East, our answer is 💯 yes.
Excellent prompt service.
Service carried out new parts installed quickly afterwards, would definitely recommend.
Paul was such a sport, he attended to our repairs promptly and very professionally. We got a brand new boiler installed and a leaking radiator excellently fixed. I would recommend Gas North East for all your plumbing works. Thank you again Paul, my family and I are grateful.
My boiler stoped working in winter months , came looked at job needed , ordered part fixed it really quickly , very polite hardworking and reliable ,Defnitley would recommend , very fairly priced
DO NOT use this company for air conditioning installation. We had two separate issues with units installed by Paul, both due to poor installation. Daikin, the manufacturer, had to send their own engineers out twice to fix the problems. It took multiple attempts over several months just to get in touch with Paul and arrange for these repairs. After that, he stopped responding entirely—ignoring all calls and emails and never offering any explanation or compensation for his inadequate work.
First encounter with Gas north east. Polite and very good communication as to job progress. They attended to my situation with the utmost professionalism. Boiler changed over by a very clean and attentative team. Will definitely recommend.
Called out for a boiler issue and, as always, the service was absolutely fantastic. The response was prompt, the problem was identified and resolved quickly, and everything was handled with the utmost professionalism. It’s always reassuring to know you’re in such capable hands. Highly recommended for anyone needing reliable and efficient service!
First class friendly service
Efficient service, no time wasting, great value. I would definitely use their services again.
What can i say about Paul. Nothing was a problem for him, he was very polite and friendly. He fixed my hot water boiler for me very quickly so i was not without heating which was good in this cold weather. Thank you Paul.
Paul and his team installed a new boiler for me a few years back and did a fantastic job at a great price. I’ve used them for other plumbing jobs since then, and they consistently provide excellent service. Highly recommend them for any needs!
Paul and his team came and fitted two new radiators which included adjusting the pipe work. The job was done without drama and to a professional standard. When paying at the end I sent a bank transfer but quickly realised I had overpaid, no problem at all Paul went home and reimbursed me the same day. Professional and trustworthy. I would use Gas North East again every time.
Used this company for over 10 years to service our boiler and other odd jobs. Very reliable and thorough. Very good to deal with and never had any follow up problems with any of their work. Thank you Paul and the team.
Extremely happy with Gas North East Ltd. Came home from work at night to find my boiler had an error code due to some sensors. No hot water or heating! Contacted so many local businesses with no luck of getting anyone out or a response and I was going on holiday the next day! Paul contacted me quickly and arranged a day as soon as I was back to come check it for me. After coming and checking the issue in the morning he had the parts sorted straight away and the work carried out the same day with everything back on and even carried out a service. Guys that carried out the work were very nice and professional. Extremely well priced for the work done and can’t recommend them enough! Thanks again!
Highly recommended. Fantastic workmanship, honest advice about our heating system which saved money .New radiators and heating system serviced .Felt great we could go away and leave a key and not have a worry as a trust worthy business. Thank you Paul and team
Highly recommended, Paul within a few hours of me calling, as we’d had no hot water the previous day. Came checked and sorted within less an hour. Will definitely be using him/ them again in the future
Great team. Fast to answer calls and prompt and professional when carrying out my issue. 5 star service.
Top Job by Paul and the team. Definitely recommend.
Fantastic Job
Great service. Promptly turned up, prepared the fault and even cleaned up!
I called and left my number was told I would be called back. I was never called back.
Paul and his team were brilliant - they have installed a new boiler, outside tap and have removed an old radiator and installed a new one across the other side of my kitchen.
Great service, attitude and price from Paul and his team
Excellent service. Responded quickly and sorted problem following day. Recommended business.
Paul and his team were great! Reliable and professional. I would highly recommend Gas North East and will definitely use them again.
My mam's boiler failed 2 days before she was being discharged from hospital. Paul came out the same day I called, diagnosed the problem and fixed it the next day. Lovely man, explained everything and I'm very grateful that mam will now come home to a warm house and hot water! Would definitely recommend his services.
Paul and team carried out various jobs on my house as we renovated an older property. Jobs included moving the boiler into loft space and changing the original boiler storage cupboard into a shower cubicle and fitted two new bathrooms and radiators throughout.
Paul and his lovely 2 helpers installed a new boiler. They had it in, the heating on and the hot water running within the day. Lovely respectful people who did an excellent job - cleaned up in the kitchen. Thank you for all your help
Would highly recommend. Friendly and professional plus fast responses with communication and attending…and able to fix our boiler to get the hot water back up and running. We will definitely be using them the next time we need any of the services they offer.
Paul and his team at Gas North East are amazing! They are very sufficient and reliable. He has done various amounts of work for me from fixing a tap to installing a new boiler. I wouldn't use anyone else.
Excellent service. Very professional. Very polite and helpful service. Thank you!
Came when they said good communication and left the house tidy
Prompt and efficient service again. Very friendly as well. Can't fault them,
Paul installed a new gas hob in our kitchen, and the service was superb. He and his assistant carried out the work in a timely, professional manner, and were pleasant to talk to . I thoroughly recommend them.
I have used Paul over the years to help with multiple issues. He has always been polite and professional while in my home and saved our Christmas after our electric shower stopped working. We had a new one installed within days. Thank you for your help!
Brilliant! Installed a new boiler along with Smart Control. Really tidy and polite lads too. Thanks so much!
Top Guy, I asked him to come over the same day to talk about it ! I asked him to move a boiler for me and he quoted me half the price other people were quoting me. So i could afford to get other jobs done aswell off him like radiator removed and pipes put into the walls and even removing walls with electrical wires in! I'm actually blown away by the prices and the quality of the job and the service ! I have saved him in my phone book and I have called in back twice already for 2 extra jobs! He comes super quick, within a couple of days and replies to my messages straight away. I'm super happy all the jobs done and I'm recommending him to all my family and friends when they need plumbing work. He also does kitchens so can't wait to call him back to get him to do that for me!.
Recently had a leak in my toilet, home emergency company were not interested, Paul from Gas North East quickly responded and sorted the issue!
Would recommend came out to do Boiler Service and was very efficiant and at a very good price. Would use again.
I can't recommend Gas North East enough, they fixed my boiler within the hour at a very fair price
I have known Paul for over 10 yrs both professionally and personally, I cannot recommend him highly enough. Always got a smile on his face and always does an exceptional job 😁
highly recommended i had a leak that needed fixing as soon as possible they got round to me and fixed it quickly and did a great job thanks again
As a property developer new to the area, half the battle is building a network of tradesmen to use on each project. There are a lot of cowboys around. Fortunately Paul and Aaron are a diamond in the rough. From the outset, both Paul and Aaron were extremely professional, honest and full of advice. The work was carried out the standard I would expect (but very rarely receive). They went out of their way to help me and teach me a few things along the way. You cannot go wrong with these chaps. I have no idea what the other reviewer ‘Jonathon’ is talking about. He’s probably one of those clowns that has a warped sense of reality and leaves bad reviews for unjust reasons. Case in point: 1) Paul told me he’d send the quote to me the same day...he did. 2) Both Paul and Aaron answer the phone every time I called and if not, would call me back at the first possible opportunity. Will be using them on the next property without hesitation.
After hiring once before I got in touch again for a leak in a house I rent out. I was not called after the initial visit on saturday and instead I called on the monday. I was told he would price it and get back to me that day. On the thursday I called again and was sent a text saying he'd get back in touch. On the friday despite calling again no answer. The ceiling was now damaged and alot of further frustration had occured. Resolved the leak myself in 3 hours which I'd imagine was alot longer than it would've taken a professional. Disappointed in the service or lack there of.
Paul from Gas northeast came out to our property to install a new gas hob and service our boiler. the booking was short notice but he made sure we could get booked in. He came on a Saturday too witch was great as most other companies would not entertain our availability. He was on time, uniformed and well presented. Paul carried out the work professionally and efficiently with a friendly attitude. I would without doubt recommend Gas Northeast to anyone in need of a local gas safe plumber in Teesside, Northeast.
Location
Opening times
- Monday8:00 AM – 6:00 PM
- Tuesday8:00 AM – 6:00 PM
- Wednesday8:00 AM – 6:00 PM
- Thursday8:00 AM – 6:00 PM
- Friday8:00 AM – 6:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2008
- Plumber, Air conditioning contractor, Boiler supplier, Commercial agent, Gas engineer, Heating contractor
- REFCOM REF1021650
- Emergency call-outs
- Free quotes
- Domestic work
- Commercial work
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