Eric Collier & Son Gas Engineers Ltd
4.9(42)Pyle • REFCOM




About
Eric Collier & Son Gas Engineers Ltd is a gas and air conditioning firm based in Pyle. They repair and service air conditioning and boilers, install boilers and central heating, and issue landlord gas safety certificates. They also take on commercial work and give free quotes. Customers say they are clean and tidy, friendly and polite, and helpful in the office, with professional workmanship. They are listed with REFCOM as an installer.
Services
Reviews
4.9
Eric Collier & Son Gas Engineers Ltd is often described as friendly and professional, with reviewers regularly mentioning clean, tidy work and boilers serviced well. Several reviewers praise the help they received with bookings, emails and explanations, and air conditioning and heating installations are also reported as done to a high standard. One reviewer says a small repair took under half an hour but cost £237, and that being given a breakdown of the charge would have cost a further £90; the same reviewer says TrustMark told them it could find no record of the business being registered. Another reviewer describes a boiler repair that needed a part and a return visit a couple of days later.
Work carried out efficiently, clean and tidy. Pleasant and presentable workers. Many thanks for a job well done.
Great company to deal with. Work carried out efficiently & safely. Clean & tidy.Alex & Charlie his apprentice were a pleasure to have work in our house. Both very polite & explained everything we asked. Would definately recommend them.
They charged me £237 to change a little rubber ring. The job took less than half an hour. I asked for a breakdown of the charges and they said that I could have one, but that they would charge me another £90 for it.I used this company, because they claimed to be TrustMark registered. I raised a concern, about this company, with TrustMark. TrustMark emailed me, saying that they could find no record that Eric Collier and Son are a TrustMark registered business.
Outstanding multi-day installation received for the fitting of our new home aircon units. The engineers were very professional and tidy with expert workmanship. I highly recommend this company. We were also very happy with their communication from start to finish.
Phil did the annual service on our central heating boiler today. He was friendly and helpful and showed me pictures of the work he'd done. I've been using the company for a few years now and I will continue to do so. Highly recommended.
Phil was great and he knew his stuff - he came to service my gas fire which I'd been finding difficult to light. He was very patient with me, and after servicing the fire, he took the time to show me exactly what to do. I was very impressed with the company and will have no hesitation in using them again.
Had my air con unit installed today by George and Charlie. Must say what a great job they done very professional and very clean highly recommended. Think be having another one downstairs soon. 😊
Brilliant service as always with Phil. Easy to book, great knowledge and work area always left clean. Have been with them for boiler service for 17 years and would always use them
Alex and Jonah performed as usual a professional boiler service !! Very Happy
5* service from Phil, George & the team. Kate in the office was always quick to respond to emails (even after office hours) to ensure an earlier installation. Everything was explained during the initial site visit and nothing was ever pushed on us in terms of sales. The installation team were extremely respectful of our home and left everything looking neat and tidy. I will definitely be calling on them next year for an annual service and would highly recommend them.
We had our oil boiler serviced today absolutely fantastic boys Alex and Jonah really helpful clean tidy and efficient highly recommend this company
5* service from Eric Collier & Son from start to finish. Admin Kate was brilliant with sending invoices etc, the boys fitted an air conditioning system they did a fantastic job very clean, efficient, polite and left no mess what so ever. So pleased I’ve now gone ahead to schedule more work to be done at my home.
Have used Eric Collier since the early 2000s and they are extremely reliable. After a short gap I have returned to them. Alex did my servicing today and I will continue using them in the future. Great.
Very good service
Fab service! Quick, efficient and the boys worked so hard! Couldn’t fault them at all — really happy with everything. Would definitely recommend! 😊
Excellent service from start to finish. Had a few radiators upgraded and some pipe work changed and couldn’t be happier with the service. Polite and friendly, work was completed to a high quality and they left everything spotlessly clean. Wouldn’t go anywhere else in future. Highly recommend.
Really friendly and helpful. Great staff in the office and on site.
Just had my boiler serviced as always arrived on time, very professional and very helpful and the price was excellent.
Excellent boiler service, engineer was professional and did a great job. Highly recommend!
Good company, prompt efficent.
Super friendly professional business. They installed a new warm air system for me last year. Quick clean worked carried out by the team. Phil came back to make sure everything was correct and working fine. He’s since been to do my 1st year service, could not be happier.
Our boiler broke down on Sunday 22nd but Eric Collier managed to get the necessary part and repair within 48 hours. Great service and communication
Excellent service as always. A delightful young man serviced our boiler today.
Superb service. The team was respectful of our home and did a great job, removing an old warm air system and replacing it with a new Worcester gas boiler linked to a new Aqua Air system. Very pleased with the result. Efficient, professional and friendly service. Highly recommended.,
Excellent company and super service! When our boiler stopped working an engineer was with us very quickly and although they couldn't fix it that day, the part was ordered, and they returned a couple of days later, fixed it and all has been well since. Thank you!
I had an LPG gas tumble dryer that needed reconnecting and servicing. Getting an engineer with the correct qualification proved to be like collecting unicorn tears! But one email to Eric Collier & Sons and the job was completed in 24 hours. I cannot recommend them highly enough, a big thank you to Phil (engineer) and Kate (who made it happen)! See you next year!!!
Quick response, kept us informed on parts delivery. Alex and Charlie the Boy Wonder were very helpful. Recommended
Great, professional; clean and tidy; no fuss, combi - boiler service. Engineer and apprentice were polite and chatty whilst getting on with the service. Would highly recommend.
Eric Collier & Son has been providing us with an excellent service for many years. Reliable, friendly and very competent.
Experienced some trouble getting our Ariston boiler (in our static caravan) serviced although it is only 4 years old and under warranty. Last year Helen organised a service when we wanted, the engineer arrived on time and did the work. After Christmas we had a problem and Helen arranged for Phil (her Husband) took the time even though outside working hours to help us on the phone. Today Phil came to service our boiler and on my recommendation next doors caravan everything went smoothly turns out Phil is a motor cyclist as was I when much younger so much chat and reminisce took place together with a boiler I can already see is much improved. Addition 25.4.2024 Phil been today toastie warm this afternoon. Much chat no fuss work done all good for another year. Miss talking with Helen but new last year admin lady Kate is, like Helen a delight to talk to. Thank you all for the excellent service!
Boiler was installed Both Terry and I would like to thank you and both George and Charles for their prompt response and an excellent customer relations. They did outstanding work with explanation and advice throughout. Please thank them for us
Delighted with the service we received from Eric Collier and Son, from the way our initial enquiry was handled to Phil's help in talking us through our options re. new boiler and warm air central heating system and ultimately to George and Charlie's fitting of our new boiler and AquaAir system. A pleasure to deal with, and can't speak highly enough of George & Charlie...friendly, efficient, tidy, helpful. Thanks all.
I would thoroughly recommend Eric Collier and Son Heating Engineers, they recently installed a new heating system which was not a straight forward installation. Gareth and Alex did an excellent job, approachable, knowledgeable and friendly, they ensured all old equipment was taken away and the boiler room was left clean and tidy. All pipes were insulated and electrical cables covered with conduit. An all round excellent job. Thank you.
Always knowledgeable, professional and responsive
Excellent and very professional service provided by the Engineer who repaired my Gas Boiler. The whole process was streamlined and easy to book. Highly recommended if you need a reputable and efficient Company to undertake any work for you.
Super friendly; super accommodating to us when we had issues and had to change things around last minute; really friendly, knowledgeable, professional, and was very impressed by how tody they were. No mess left behind; no clutter. Very happy with their service.
I contacted Eric Collier & Son as my boiler required a service. From the first point of contact, all the staff were professional and friendly. They were able to arrange my service at my convenience and the Engineer was booked in within a week. The Engineer was very professional and followed all the Covid-19 guidelines. He completed the service swiftly and to a high standard. I was also pleased to know that the service came with a 12-month guarantee. I would definitely recommend this Company.
Absolutely fantastic and professional service. Great communication. Highly recommended. Especially I would like to thank Phil.
Called Eric Collier and son at lunch time on Tuesday the 19th of December after having been let down twice by different companies and they arranged for an engineer that evening george arrived at time said but unfortunately we had an issue with our electrics at the same time. Georgebwas very patient while ibattempted to sort problems and was reluctant to leave even at 6pm was willing to stay and try to get boiler working. Got electrics sorted next day rang the office and they could get george back that evening but I was going away arranged for call fŕiday morning and at 8am george returned got boiler working and serviced in one visit. On December 23 boiler failed again rang the office even though closed got a response from lady in office and a call from engineer i 4 minutes and faultbrectified over the phone. Boiler has worked perfectly ever since and after speaking again to the office this morning they were more than Willingboro come out again just to check all ok. Can not recommend Therese guys enough they go above and beyond the call of duty. Thank you very much Eric Collier and son fantastic service. Mr Jones. Bridgend.
Area
Opening times
- Monday8:00 AM – 6:00 PM
- Tuesday8:00 AM – 6:00 PM
- Wednesday8:00 AM – 6:00 PM
- Thursday8:00 AM – 6:00 PM
- Friday8:00 AM – 6:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2010
- REFCOM REF1014983
- Free quotes
- Commercial work
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