Peacock Heating Ltd
5.0(284)Birmingham • REFCOM




About
Peacock Heating Ltd is a heating and air conditioning business based in Birmingham. They install and repair boilers, carry out boiler servicing, fit air conditioning, and supply and fit smart thermostats and Hive controls. Customers say the boiler installation and replacement work, boiler repair and servicing, air conditioning installation, and smart thermostat and Hive fitting are good. They are listed with REFCOM as an installer.
Reviews
5.0
Reviewers most often describe boiler installations and replacements, boiler repairs and servicing, and air conditioning fitting, with several saying a new boiler was fitted in a day. Many report that Des, and sometimes Jordan, arrived when arranged, were friendly and tidy, and explained how to use new boilers, thermostats and apps. Some describe the quote as competitive and say they would use Peacock Heating Ltd again. Two reviewers report that follow-up visits for smaller jobs were arranged but nobody turned up, and one of these also describes unanswered messages and emails and no apology.
I have had air con fitted by peacock heating and can honestly say i would recommend them very friendly knowledgeable on products and install. I am very impressed with the work the finished product is amazing fitted on a Saturday aswell i was kept updated with delivery estimate and install dates arrived on time on install date overall Des did a fantastic job including cleaning up any mess and taking away all the rubbish i would definitely use peacock heating again
Excellent service and would not hesitate to recommend.
Well I asked Peacock Heating to quote for air conditioning in our Barn. The price they quoted was in my opinion reasonable and due to latest heat waves I decided to go ahead and ask them to install upstairs in our bedroom and downstairs in our dining kitchen . Yesterday was the big day installation day! Des and Jordan turned up as planned around 9.00am and put in a magnificent days work! They were pleasant, and super professional working to produce a neat and well thought out system. They gave me a 5 Star performance, the finished system is good looking and super efficient. I would thoroughly recommend these guys , I’m delighted with the whole system. Impressively delivered and installed … thank you so muck Peacock great job!!!
Cant fault workmanship but communication and service leave a lot to be desired this year. Have had repair/ service and new boiler previously and everything 100% so as a returning customer expected the same. We have even recommended to other people who have had new boilers and services. We had the service reminder by email and I sent a message to phone mumber via whats app (we used this previously) no reply so I emailed no reply... I got my husband to email and eventually a date was booked waited in all day and no one turned up when we chased this in the afternoon was told a job was overrunning so would be there later... Nothing.... We chased and another date was booked... Again no communication and no one turned up .. when we complained we did get an email apology and said it was their holiday .but we had waited in 2 days on our holiday?!!. on the 3rd attempt an engineer did show and it took less than , 30 minutes to service boiler .. I waited for an apology for messing us around but nothing. It may be only a small job and not as profitable as new boilers/ AC but customer service is still important and a face to face apology from the engineer would have gone a long way... If this is how returning customers are treated it makes you think twice and feel disappointed.
Just had air conditioning installed. Fantastic professional experience and Des cleared up & took all the packaging away. First rate service. Would definitely recommend.
No messing about. Straight on with quality goods & workmanship.[Aircon installation]Fine family too.
Des, was great the moment he came round, quickly got the ball rolling and out AC was fitted promptly. Great service. 5*
Des came and gave us a quote which was very competitive. After that everything was done via there app, a fitting date was scheduled and the fitting was done with great care and attention. All in Peacock heating are a great company and one that we will be using again.
I would highly recommend Des and Peacock Heating and Cooling. From first contact right through to the fitting of our air conditioning unit today, Des and team have been exceptional. Des fitted us in at short notice and fitted our air conditioning unit in 1 day taking on a more complicated job but at a really good value price compared to others. Wouldn’t hesitate to recommend and I’ll definitely be used his business again for future plumbing and heating jobs. Thanks Des.
Easy 5 stars. Great service, friendly staff, and a smooth experience from start to finish. They removed the old system and installed the new boiler on the same day, and I had hot water again by the evening. Highly recommended.
Great experience from start to finish.
Excellent service from Peacock Heating. We had a new boiler, radiators, and shower installed, and the house is now super warm. The work was carried out quickly and efficiently, with clear and consistent communication throughout. Highly recommended.
I cannot recommend Peacock Heating and Cooling highly enough. I was dealing with virtually non‑existent hot water pressure due to an old gravity system and, after seeing their excellent Google reviews, I decided to give them a call. From the very first conversation, Des was incredibly polite, approachable, and knowledgeable. In fact, when I rang him, he had just completed an installation for another customer fitting the very same unvented cylinder I desperately needed which instantly gave me confidence I was in the right hands. Everything was installed exactly as quoted, with no surprises, and the quality of workmanship was outstanding. Honestly, I just wish I had found this company sooner. At my request, Des also installed a Hive thermostat, finally helping me step into the modern world! If you are looking for an honest, hardworking tradesman who not only does the job but genuinely goes above and beyond to deliver excellent service, Peacock Heating and Cooling is the company to choose. Even my children are impressed with the results! Thank you so much, Des, for such an outstanding service.
Des was incredibly helpful when I had an issue with my boiler just after moving into my new home. He was approachable, professional, and clearly very knowledgeable, he quickly identified the problem and sorted it efficiently. Ge was very friendly and genuine and really helped me out when I needed it. I wouldn’t hesitate to recommend him to anyone needing a reliable and trustworthy gas engineer.
Des is a really approachable guy, thoroughly professional and responsive. Nice tidy installation and professional follow-up. Highly recommend.
Peacock has been highly supportive throughout all stages — before, during, and after the installation. The installation was completed to an excellent standard, carried out cleanly and professionally. The team was punctual and has remained accessible and responsive to any queries or issues.
I was recommended to Peacock heating through a mate & I would recommend to anyone. From start to finish, Des & Jordan were brilliant, really friendly & nothing was too much trouble. Clear pricing & communication with the very competitive quote & with when they would arrive. Dust sheets put down wherever they were working & a really tidy job completed. Definitely use again.
Des was quick and efficient when we needed a new boiler fitted after moving house. I guess this was a job that he wanted, but we contacted him three time afterwards regarding smaller issues that we needed help with and although he made arrangements to visit us, he never turned up. He wasn’t interested in the smaller jobs I gather. He won’t be getting our annual service contract or our recommendation.
Brilliant bloke. Brilliant service. Above & beyond. Thanks Des
Des replaced the boiler and associated parts, in next to no time, following an urgent call in the middle of December. Very professional, knowledgeable about the products and courteous throughout.
Plumbing bang on target We were in a desperate situation having moved house only to discover the Central Heating boiler not working and over 40 years old. Peacock heating to the rescue. Arrived on the day we moved in and fitted a new boiler and other urgent plumbing needs. A beautiful job immaculate detail on not only fitting but a complete relocation of the boiler. All this and tremendous competitive pricing rare these days. So from us the highest recommendation and a personal thank you to Des. Oh and also rare after sales back up and support. Thanks Guys
It was a very speedy and efficient service and at a very good price. Would definitely recommend
Fantastic service from Des and Jordan. Had a new boiler fitted. Great service, good job and reasonable. Always happy to do their best. Would definitely recommend
Totally recommend, Des was very efficient and excellent in his work. New combi fitted and went the extra mile with some plumbing/ kitchen adjustments at our home. Professional and tidy. Thank you Des!
Came to sort out my radiators, they were professional, friendly and efficient. Can’t recommend them enough!
Des does a great job, won't let you down. Fitted new boiler at our last house and didn't hesitate to use him again for a new boiler now we've moved to next house. Sorted out new pipework for my washing machine being moved to another room as a priority. Have recommended him to family and friends.
Excellent communication throughout.Des turned up and diagnosed the issue pretty much stright away. Being trustworthy and honest he didn't swap over the unit and charge us for a new one! Like some engineers could possibly. We were very pleased with the service and it was a added bonus that he was one of the good guys out there....
Rang Peacock Heating explaining issues with our boiler and the supply of heating and hot water. Des was able to squeeze us in on the same day and repaired the boiler without any fuss and got us back up and running in no time. Would highly recommend to anyone.
I had a Worcester boiler installed by Peacock Heating, and the whole experience was excellent from start to finish. Des carried out the installation and did a fantastic job – he was professional, knowledgeable, and very thorough in his work. Everything was explained clearly, the installation was completed to a high standard, and the place was left spotless afterwards. I’m really pleased with the boiler and the service I received. I’d highly recommend Peacock Heating and especially Des for anyone looking for a reliable heating engineer.
I am extremely grateful to Peacock Heating. Des fitted a combi boiler in my dad's house. My dad had recently come out of hospital to find his old central heating system completely broken. Des came out quickly and spent time explaining things to my dad. His quote was extremely competitive and he kindly agreed to fit the boiler as soon as possible ( within 10 days). He arrived lon time and completed the work in 1 day ( other companies had not only quoted higher prices but had said the work would take 3-5 days). Des spent time explaining how to use the new system to my dad. He left the house in a clean and tidy state. My father was very pleased with the finished product and finds it easy to use. I have been incredibly impressed with Peacock Heating from start to finish. Des is a total professional and clearly knows what he's doing! I loved that he sent a message and a link to track him on the day of the fitting so we would know exactly when he would arrive.This message came with his picture so that my father would be able to safely let him into the property. These little touches show how thoughtful and understanding Des is. I would (and will be) recommend him to anyone. He is excellent!!
Absolutely lovely guy has done work for me my dad and my nan and was polite neat tidy and very reasonably priced
Lovely and polite, was happy to help and fix my problem with my boiler! Highly recommend.
Highly recommend very professional
I used Peacock Heating and was impressed with the quality of service, professional and trustworthy.There was a problem I had with my shower I asked if they could look at it while her.it needed replacing and it wasn’t a problem for Des to take me to the local hardware shop to get a replacement and fit same time. Thank you Peacock we have heating and water
Excellent service from Des. Came out and fixed the problem with no fuss!
The old boiler failed called Des he was round the next day to fit the new boiler which was up and running within 3 hours . A fantastic service totally committed to providing a fair,fast and efficient service hence the five stars awarded for going over and beyond with a big smile too. Good luck to this company they truly deserve your business. UPDATE the boiler showed a fault rang Des he was out within the hour even though I had told him the fault was cleared he wanted to check himself and he cleared the fault from the memory .This attention to service to his customers is where this business scores way above and beyond the norm Thank you Des Bob
Did a really good job of manoeuvring the right space for pipe routing and installed it perfectly. Would recommend their services to anyone.
I have used Peacock Heating for many years . Des is efficient responds as soon as possible to breakdowns. Very competitively priced very friendly & clean. What else can I say a brilliant all round service. Thank you Des 🌟🌟🌟
Des was brilliant from start to finish. Quick to respond good pricing and a top man!
Nice fellas, good price, got the job done quite quickly, even in mid winter when they must've been run off their feet. Definitely get them again
Very quick response, job completed with no fuss by a very respectful and helpful engineer. Highly recommend you use these guys, spot on ! Boiler repair and service in a jiffy !
So happy, with the service given today only rang this morning and has now been out and fitted my hive and we now have heating. Would recommend this company 100% and will always be my first port of call Thank you
Absolutely 100% recommend, Des is a true professional and excellent in his Trade, old boiler removed and new combi fitted, all in 1 day. Very polite, professional and tidy, and excellent work. Thank you Des
Excellent work carried by Des, fitted 3 radiators, very neat and tidy, cleaned up after himself. Great communication, great professional, highly recommend. Thank you Des.
Had a new boiler fitted a few days ago Des and Jordan done a great job, Price was very reasonable also Will definitely recommend to friends and family…. Thanks again lads 👍🏻💯
Can't thank enough the team from Peacock for coming through to our aid when out boiler decided to die on us. After searching for days for a boiler and a plumber , our house was now cold and we needed our boiler fitted and installed and we were fortunate to find the team from Peacock. Not only did they not fit our boiler literally hours after calling them , he managed to install and upgrade us to a digital heating system which is so convenient and efficient I'm so glad we found them , ain't gonna anywhere else for future works.
I can 100%recommend this company, they came out on the same day and repaired the boiler at a reasonable cost, they are my go to company now for all my heating needs
Des turned up on time, quick and efficient installation of boiler. Would thoroughly recommend
Good reliable friendly service. They came out to my sister's heating and as she is very poorly at the moment it was top important that someone came and sorted the problem quickly taking the stress away. This company were marvellous - would highly recommend
Des came to my parents’ rescue after their boiler broke . He came in a matter of days with no fuss , hassle and super friendly service . New Worcester boiler installed in a few hours at a decent price . He also inspected mine with care, attention and communication. Highly recommend Des and his team .
Absolutely brilliant job, came so speedily and our heating was fixed and up and running within 15 minutes at a super price. Thank you so much!
Des and team recently changed our tired Baxi boiler for a new Worcester model. Sorted quickly, no fuss and a good price. Will definitely use again for future work
Fast, efficient, friendly, good price and very helpful when small issues arise. Throughly recommended.
Excellent service. Des came out to an emergency leak. He was quick and reliable and i thoroughly recommend him!
Needed someone to fix an issue with the underfloor heating system and came across Peacock heating. Des was great in terms of service and explaining what he'll be doing. For sure I will be using Peacock heating going forward.
Des was a very pleasant man. Very professional. Lovely job done. Thanks Des xxx
It's very freshing to find a Heating company with engineers that are friendly, very efficient, gives good honest advice/opinion and excellent Workmanship. Thank you for help Des very much appreciated. highly recommend!!
Excellent service by Des, found and repaired the fault straight away. Will definitely use agai.n
Very professional tradesman, fair pricing, clear communication, turns up on time and gets the job, leaving no mess in the process. I would definitely recommend Des @ Peacock Heating
Fantastic service, arrived within the hour I will be using again
Swift service no messing, very fair rates and great communication Will be our new go to for gas & plumbing works Really impressed with level of efficiency and professionalism
Great job Des, thank you 🤩
Brilliant work from Des and the team, from the initial quote to the completion of the job. Carried out a job of the installation of an Unvented Cylinder System. Would highly recommend !
Excellent, professional services and had the ability in my case for correcting work which were previously installed in a substandard manner which were proven the case in court. Des has the ability to clearly explain the issue in first term principles and no jargon. Highly recommended and cannot ask for more.
Always excellent service! Highly recommend!
Peacock Heating did a great job. Des lives nearby and came on a Friday evening to check my faulty boiler and immediately provided a transparent quotation via email. Des and Jordan then replaced the boiler efficiently on the agreed day. Des also fixed a shower leak without cutting the ceiling from below, which saved me a lot of hassle. One week later, he came again to fix a faulty valve for us which caused the circuit to trip. I truly appreciate Des's commitment to resolving issues promptly. Overall, my experience with Peacock Heating was fantastic. I'd recommend them to anyone needing heating or plumbing services.
Des did a great job fitting our new boiler. Great customer service. Would definitely recommend Peacock heating.
Des is lovely guy and came to install a new boiler at short notice when ours died in a bad cold spell. Works perfectly with the new interactive thermostat which is a game changer. Great service and can recommend.
I recently had a boiler installed by Peacock Heating (Des) and I must say that I am extremely satisfied with his work. The entire process was smooth and hassle-free. He arrived on the scheduled date and completed the installation nicely within the estimated time frame. Des was very courteous and respectful of my property, making sure to clean up before leaving. The new boiler is working perfectly and I have had no issues since the installation. I highly recommend him to anyone in need of a reliable and efficient boiler installation service.
Excellent information, service and I would highly recommend. Fitted a hive to the existing boiler and balanced the radiators. Will be using this company in the future.
Excellent and prompt service. Good recommendation by next door neighbour.
Would highly recommend peacock heating. Des was professional and reliable. He came out to look at our boiler quoted us for a new one and came and fitted it 2days later. He explained and ensured we new how to use it and was very helpful.
Can’t thank Des enough, came to my mom and dad’s rescue yesterday after the boiler broke down. My dad is terminally ill at home, Des came the same day to fix the boiler and then back again first thing in the morning to fit the hive. Genuinely so thankful
Have used Peacock Heating for several years now and always been extremely satisfied with the service provided. Always very punctual and professional with excellent customer service. Unfortunately we had an emergency this weekend, which needed sorting quickly due to my husband being extremely sick. Des went over and above our expectations and came out late on Saturday evening to fit a new boiler, so we had heat and hot water overnight and returned again on Sunday morning to complete. He really saved the day and we cannot thank him enough. We have already recommended him to friends in the past and would have no hesitation of recommending him to anyone. Thanks Des you are a hero.
Des and his team are extremely professional and handle problems with ease, informative and understanding to your requirements. Would highly recommend.
Highly recommend Peacock Heating. Des has great customer service, was incredibly efficient, reliable (turned up when he said he would) and professional. Excellent from start to finish - quote to the installation of a new boiler. Quick turn around given busy time of year. One happy customer and I received a first class service! Thank you.
I would highly recommend Peacock Heating. Des arrived on time to carry out a service on our boiler. He also checked the system and radiators. I had already informed him of any concerns I had and he talked me through all the work he completed to rectify these issues. I would highly recommend Des and will continue to use him in the future. Excellent honest, friendly service. Much appreciated, thanks
Des fitted a new radiator for us, we had been seeking a plumber for some time no problem with Des, he came out next day, measured up, placed order and fitted in next to no time, fantastic service by a perfectionist.
Answered the phone, arrived when he said he would, identified the problem, got the part, came back and fitted it when he said he would. No dramatics, just got on with the job. Really couldn't have asked for a better service. 100% recommend
Des was fantastic dealing with our old heating system, radiators are all working better than before. Very informative about all the work what was carried out at our property .Highly recommend
Excellent combi installation by Des & Jordan to replace ancient floor-standing boiler, old tanks removed, old flue bricked up and rendered, leaking radiator valves replaced. All in one day, and follow-up calls to check satisfactory operation. No hesitation in recommending Peacock Heating.
Amazing service.
Peacock heating came recommended to me and Des came and gave me a good quote for a Boiler change, Renew all rads and removal of the old system with minimal disruption. Des and Jordan have a great work ethic and their work is second to none. Two top guys. 100% recommend and definitely use again.
Des and Jordan fitted a combi boiler with Hive control and a new radiator within one day. Great service being punctual and explaining all the functions of the boiler and app. Tidy and friendly. Highly recommended
We used Des from Peacock Heating to to install a Vaillant ecoTEC boiler system. Punctual, polite, knowledgeable, competitive price, quick installation - we will definitely use him again!
Fantastic team, very professional, highly recommend will definitely be using again 👍😊
Great guy, outstanding work and cleared the rubbish afterwards. Economical and highly recommended! Thanks
Great service, very accommodating and good communication. Would recommend!
Prompt response to enquiry, Des turned up on time and got the job done very quickly and well. Very happy with the service - would recommend
Excellent service from start to finish. Quick turnaround, highly competitive quote, kept informed of start date, progress and completion. New condensing combi boiler installed in a day (9am-5pm). Des is one of the good guys offering excellent customer service guaranteed. Cannot recommend highly enough. No hesitation to give 5 stars.
Quick response, replaced a boiler with fittings within the same week, would highly recommend, excellent service.
The engineers from Peacock Heating were friendly, efficient and tidy. Very approachable. We are very happy with the work that we had done and we’ve already booked in for the next job. We’ll contact Peacock heating for any other plumbing jobs we require. Excellent work!!!!
Contacted Des on Monday as my shower pump had stopped working. He came out a couple of hours later to have a look and he came and fitted a new one Tuesday afternoon. Fabulous fast service. Very reasonable price. Des is a lovely guy and I would definately contact him again for any heating/plumbing related problems. Can highly recommend
Boiler replacement. Competitive quote, phone updates on appointment time, great work - tidy, good job, easy to deal with, warranty sorted online, good communication through out. Would definitely recommend.
Was quick to respond to the job and was done efficiently. Very impressed 👌
These guys are fantastic. Very professional and fix problems quickly. Also great communication! Don’t see that much nowadays. Keep up the good work. Will definitely be using again.
I've used Des and his team for the last two years. I found him by accident after someone else let me down and now, I wouldn't use anyone else. They have completed various jobs, including installation of a new boiler, new radiators, toilet replacement and general maintenance amongst other odd jobs. Des is friendly, honest, reliable and transparent when it comes to advice and costing. He's happy to talk you through things if you're unsure and will help weigh up different options with you depending on your needs. During the work Des amd his team are considerate, clean and keep disruption to a minimum. They are also very helpful! Today I had a pallet of flooring delivered which was left outside. They wasn't even asked to help bring it in but they did so anyway, saving me a lot of hard work! If you need any help I'd give Des a call, you won't be disappointed I wouldn't go anywhere else now.
Des from Peacock Heating has been professional and knowledgeable from the outset. Des was available to provide a free quotation and sent through the quotation with clear and concise details of the work and cost. Upon accepting the quotation Des’s availability meant he was able to book in for the work within 2 weeks. Des and his colleague Jordan arrived on time, completed the work whilst also asking for my input of the radiators, just to ensure they were located exactly where I wanted them. The job they have done for my immersion cylinder is clean and tidy too. Fantastic work and thank you for everything.
Very professional, recommended by a friend. Des came to look gave me a quote straight away, could tell he was very experienced. Arrived on time fitted the new boiler tied up, would certainly use this company again 😀
Just brilliant. My central heating had stopped working, I phoned at 6pm not expecting a response back as it was after normal working hours. But responded back, came to the house in the hour and repaired the problem. Brilliant service can’t rate highly enough
Des could not have been more efficient and caring with our situation. We have two toddlers at home and our boiler broke, within less than 12 hours he was round at ours checking out the problem. In the end we needed to have a full boiler replacement, which was really reasonable cost wise comparative to other engineers/online companies. He rearranged appointments for us to ensure that we had a fully working system within 3 days. We couldn't be any more thankful to him for his service and professionalism. He even came back the evening that he'd installed the boiler, just to run through how everything works and how to set up our new thermostat controls. We will be using him every year and every time we ever have another problem! 100% recommend!
Peacock Heating have been absolutely fantastic with an emergency issue we recently had and doing a fantastic job installing a gas fire. Have recommended to friends and will definitely use in the future. If you need a plumber in Sutton, look no further.
Peacock Heating came recommended from our neighbours. We had a new boiler fitted, plus a new shower and two new radiators. They also came back a few days later to check all was well with our new system. We highly recommend Peacock Heating who do a very professional job.
Had a new boiler fitted by Des last May. Just remembered to do a review. Great communication, turned up on time. Good price. Did a clean and tidy job. Can’t thank him enough. It’s hard to find decent tradesmen these days so definitely recommend him.
My boiler broke on the Thursday, Des came and had a look at it and the next day (Friday) I had a new boiler fitted . Des was very helpful , knowledgeable and tidy. Would 100% recommend him as a trustworthy person that is Worcester Bosch approved. 🌟
Great work late on a cold friday to install a new boiler.
We used Peacock Heating after seeing recommendations for them on a Facebook Community Group and I have to say we weren't disappointed. They turned up when they said they would, they provided a well laid out written quote and the quality of work was excellent. I couldn't recommend Peacock Heating enough, they are definitely a trusted professional local company.
Dez is a remarkable man, replaced our boiler straight away on the day! Extremely efficient and did amazingly! Would recommend him to absolutely everyone!
Des did an excellent job sorting out a central heating problem for us - something two previous plumbers had failed to do.Highly recommend him and his team.
Did a boiler replacement within a few hours in emergency as our old boiler packed in during last winter and Des of Peacock heating was truly god sent. Excellent service and a very friendly and true professional. Very reliable. Would be very happy to give a reference any day. Highly recommended.
I chose Peacock Heating to replace a cheap, troublesome boiler which had been installed during a refurb, as they were highly recommended by my neighbours. The new boiler is a thousand times better than its predecessor both aesthetically and functionally, and connected to a smart thermostat. The installers provided a detailed explanation and demonstration of how to use the boiler and the app and really go above and beyond what is expected. I highly recommend Peacock Heating and will definitely use them for all heating and plumbing works in the future.
Des installed hive and changed some pipework and installed new. Very professional and responsive and competitive price. Would recommend 🦚 Heating no problem.
Des came and installed a new shower for us today after we had been messed around by a few plumber's previously, des even managed to come out the same night we called him and looked at our job. He them booked us in and completed the job to a very high standard, des even cleaned up after finishing the job very professionally Will 100% be using des as our new plumber now will 100% recommend his services
Fitted rain shower and combi boiler in a day.! Efficient- thorough -knowledgeable -polite- very professional. A credit to the profession. We wont hesitate in calling on Des again..
Have used Des twice to service boiler and also to fix a problem when central heating not working. Des did an excellent job, including going above and beyond by calling well into the evening on the second occasion, at short notice, to help when I had no hot water or central heating. Good value for money and pleasure to deal with Des. Would highly recommend.
First time I’ve had Des out to perform a check up on my boiler. He was great, performed all the annual health checks within a couple of days of me calling and worked around me. Will use him in future and recommend anyone looking for boiler-related queries.
Excellent professional
It’s always nice to deal with professionals! Heating maintenance went absolutely great.
Des is a first class heating engineer with excellent customer communication skills. Excellent value for money and helpful in all aspects.
I highly recommend Des! He installed a whole new central heating system in just 2 days. Competitive price. Quick response time. Excellent service. 6+ stars!
Great job! Took the time to explain options, very responsive and did an extremely neat job. Would definitely recommend
Excellent and professional Rang Des for a job on a Saturday and he came and sorted it for a reasonable price! Would highly recommend.
Des came to do a boiler service and was very thorough, explaining every part of the service as he went along. We also sprung a couple of extra jobs on him whilst he was there that he happily fixed for us on the spot. Nice fella and very professional. Will definitely use again.
Des came to quote for a new boiler on the Monday and it was fitted by the Friday, complete with Hive system. He offered a great service, including dropping me a call the following week to make sure everything was working okay. I’d recommend Peacock Heating to anyone and will definitely be using them again!
Des replaced the cistern in the loo. Good job, and efficient service. Lovely man. Thanks Des.
I contacted Peacock Heating for a quote and Des was able to visit within a few days. Des came prepared with brochures detailing the new boiler he recommended after seeing how the current boiler was installed. A date was agreed and the work was estimated to take two days. The Peacock Heating team arrived and within one day had the old boiler removed along with the water tanks, and the new boiler installed upstairs with all pipes/electrics for smart thermostat installed tidily, I couldn't even tell the carpet had been lifted for the pipework. Des was also available for any subsequent questions I had in the following days. He was also kind enough to register the warranty for the new boiler, something that is easily forgotten by many. I love my new boiler, in a dashing black shine with a touchscreen. Have continuous hot water at high pressure now. Would definitely recommend Peacock Heating, they will be my first point of contact in future.
Super quick and excellent job. Would recommend.
Returned from hols to a boiler that was not working. Des arrived late on a Saturday night, diagnosed the issue and was able to do a temporary fix so we had hot water. He returned a few days later with spare parts to finish the fix. We moved in our house just before Xmas. Previously we had a noisy (and, it turns out, fairly dangerous) boiler and now it purrs like a kitten. Great job by Des for a very sensible price. And the sticker on the boiler to confirm the date of service/remind me when to get it done next was a great touch. Our go-to person from now on!
From start to finish Des and Jordan put an amazing effort into the monumental task of replacing a 1960s/70s boiler system with a new Worcester Bosch combi, which was relocated into the garage over 2 days. I was really surprised how fast they got all the works completed and the high standard of their pipe work and finish. Des and Jordan both took time to explain the works they were completing and answered any questions along the way. After the works they demonstrated how the new boiler and smart Hive wireless thermostat works. They also replaced 3 radiators and a kitchen tap, their final quote was far less expensive than some I received and great value. I would have no hesitation in recommending their plumbing and heating services.
Amazing service and quick and great service. Really friendly.
Good, reliable service. We called Des to change a faulty kitchen tap; he came out the next day and sorted it in no time at all. Would definitely use again.
Fitted a new boiler for us. Was professional and efficient did the job to a high standard and is super friendly. Great value for money and left the place spotless when finished. 100% recommend
Des came to my house on Monday and after an extremely competitive quotation compared to others had the boiler installed by Wednesday. Was extremely efficient, tidy and even swung by my house on Friday to check everything was ok! Top class service, highly recommended!
Arrived on time fitted new hot water heating system Very tidy worker .Very polite..Would recommend 100% to anybody
Would highly recommend. Very competitive on price compared to the big companies.Fantastic job of installing new boiler. Very clean and tidied everything away.There was an issue with a Hive hub and Des rang support while at the property and replaced it with another speedily. 5 star service all round 👍
I can not speak higher of Des he really came to my rescue I own a rental property and the boiler had completely broken the engineer that the agents had instructed quoted £1000 more than was reasonable knowing we had an obligation to restore heating. Des reasurred me from the off that he was able to help and was able to attend the property and at a price that I knew to be the sensible going rate, he attended when he said he would his quote was clear and not misleading he was kind and professional. I also had a hob that needed fitting into the property and he collected it from my home and fitted it at the property at the same time as the boiler. I think the story speaks for itself, quick, professional, good value for money and helpful will always recommend peacock heating
Service with a smile !! Called out promptly and identified the problem immediately. Ordered a required new part and fitted as soon as was received. On this basis would happily recommend.
Needed a new boiler and Peacock heating was recommended to me by a family member who also had a new boiler installed last year. They had no troubles so thought I'd give them a try. Quoted us a great price, was very quick and efficient. No nonsense. Neither myself or my family could fault Des. Very happy now we have a smart new boiler. Thank you. We are recommending you to everyone.
We would highly recommend Peacock Heating. We were delighted with the prompt and friendly service Des provided. He is professional and extremely helpful. Despite being busy 2 days before he fitted us in and saved us from a cold Christmas. Thank you so much.
Des quoted for the repair, sent a pic of the part with price and carried out job without fuss. Also talked through heating upgrades I enquired about. Good service. W. B75
Our boiler shut down, we have a newborn baby and Baxi completely let us down. Again. Being desperate I put the job out online via Worcester-Bosch website. I had 6 quotes. All were unreasonable in comparison and when I told them about Peacocks quote they all offered to price match, so they were not trustworthy in my opinion. Taking advantage of the fact I was in dire need. Des on the other hand was an absolute legend, popped over in his own evening time, as he didn’t want to price without seeing (the others didn’t) The same evening I had a very professional quote, which I agreed to. The next day Des collected the boiler even though he was on another job. The day after he and his colleague Jordan turned up not on time, but early! Brilliantly dismantled the old knacker and even disposed of it. The new boiler is phenomenal and perfectly fitted, excellent workmanship, and they’re great lads too. Very impressed and will be recommending to anyone I speak to. 5⭐️
Got our new boiler installed by peacock heating after several companies failed to provide solution. Excellent service received by Desmond and Jordan. You can rely on them to do complex jobs which all the big companies failed to do. Overall highly recommended. Keep it up with excellent customer service with a smile.
First time using Peacock Heating, after using Which. Des responded to my initial online query within hours, booking me in the following day for the annual service and new pump. Previously tried google fo other local company's, who never showed. Very pleased with the pricing and professionalism of Des and his colleague. They were also respectful of my home. This company should be listed the highest for google recommendations, as they were reliable, efficient, and the work undertaken was stress free. Excellent company! Have called out Des 2 more times since first review. Once to fit a new tap and then recently for a valve motor that flaked out the week before Christmas. Once again Peacock heating were able to fit me in within a day, making sure everything was back in working order. I am the anxiety queen, so well done Des and his colleague, for completing the work promptly without fuss. Reliable and considerate workers.
Des installed a new boiler in a week from first visit to installation. Excellent work, no fuss or bother and great communication. If only all workmen were like Des! If ever we need more plumbing work, Des will be the one we call.
Exceptional professional service Des took on a challenge that others deemed impossible. He was determined to find a solution for me and delivered. I found Des went out of his way to provide an exceptional service and fitted a new combi in challenging circumstances. I would thoroughly recommend. Quality of his work was excellent.
Des is a real professional and a good contact to have because he never lets you down . Some other company wanted to replace my whole boiler for over £1000 Des replaced a few parts for next to nothing and fully certified all his work . He is happy to pop round for small service jobs but he also replaced a whole system in a day for my son . Top man and he is my first call for anything gas related . Neil Taverner
We are really happy about the job we decided to get done by Des from Peacock heating. At every stage of the job, from coming out to look, where he guided us and discussed what we wanted to our budget, quotation, great communication and professional all the way, through to doing the job which was a new boiler and radiators fitted. Great job done and would highly recommend him. Will be using again. Our home is now toasty and warm and quiet with no noisy boiler anymore.
Des fitted me a complete gas heating system earlier this year, now I'm feeling the benefits as the weather starts to cools down. He is very professional in what he does and is very, very good, price wise. Would recommend him anytime. Thanks Des, keep up the good work.
Des repaired a leaking cistern at my elderly parents house that was damaging the flooring. This was done out of hours at a very fair price. Des provided an excellent service and would I recommend him to anyone.
Installed new hive timer, great service, great price, would definitely recommend.
We were looking for someone to fit a new boiler for us. Communication from Des was great. He responded quickly to our initial enquiry and came out to quote within the week. When undertaking the job, Des and Jordan were professional, friendly and hard working. They were respectful in our house and went above and beyond to ensure that we were happy customers. Highly recommended.
Great service, very professional, will use again! Thanks Des.
Our boiler broke over the weekend and we called Des on Monday and he came out a few hours after and managed to solve the issue straight away. The service was very professional and efficient which is what you want for something that needs fixing urgently. I will be using Peacock Heating for any issues in future now.
Des installed a new boiler at a very reasonable price. He was very professional, turned up on time and was helpful throughout. I would recommend him for any boiler or plumbing requirements.
Des fitted a new boiler installation and radiators for me. I found Des to be professional, honest, hardworking and trustworthy. He was polite, approachable and clear about what the job entailed. The work was done to a high standard and was competitively priced. His knowledge and experience was reassuring and filled me with confidence that the job would be done well. I would recommend Peacock Heating without hesitation.
I was recommended peacock heating after my boiler broke, we contacted him on the Monday afternoon, he came round on the evening and gave us a quote which we were happy with as no hard sell was involved. He then fitted boiler on the Friday we were very impressed not just with the price but the overall service. 100% would recommend this company,
I called Peacock Heating after noticing a leak on my boiler and I knew it was on its last legs. Des said he was nearby so would see me the same day I called to take a look. He confirmed I needed a new boiler and talked through different options including Gas Boilers and Air Source Heat Pumps and budgets. He was really knowledgable, professional and not pushy at all. He said he could fit me in within the next couple of days if I needed and then left me with details so I could do some more research on the 3 boilers he suggested. I decided to go for the top of the line Worcester Bosch Combi boiler he suggested as it had come top in all the various reviews I read online, I had a few more questions about the boiler so messaged him and he answered them straight away. Des called me back the following day to see if I wanted go ahead and he would fit me in the following day. He turned up on time and cracked on with replacing my boiler without any break or going between any other jobs, within a few hours it was fitted, working and I had been shown all the controls. Really nice chap, helped me out and saved me having to repair damage to walls and flooring from the boiler especially because he managed to do the job within 2 days and worked on a Saturday. Good standard of work for a reasonable cost and I’m really happy with the result. Happy to use a good local tradesman in Sutton Coldfield, would recommend for anyone considering replacement heating system. I’ll be giving him a call when the boiler service is due.
I had a new boiler fitted by Peacock Heating. Des was friendly and provided an excellent service. Would 100% recommend to use. Thank you
Excellent service and price. Will definitely use again!
Peacock heating provided a very professional & friendly service arrived on time reasonable pricing and job well done :)
Prompt, polite and efficient service. They did work for elderly family too who were also happy. Would use again 😊
Great service all round and prompt for coming the next day. Des did a professional job from start to finish. High quality of work with no issues. Definitely recommend and will keep in mind for the next job. Thanks
Great professional service, after initial enquiry I’ve had a brand new heating system installed within 24 hours 👍🏼 Highly recommend Peacock heating, reliable, friendly & great value for money! Thanks Des
Great service & contact to confirm appointment. Highly recommended to others.
Heating element went in hot water tank, arrived before original time but phoned to see if that was OK. Friendly and professional, very good service. Would use them again in the future.
Great service, very reliable will certainly use again
First class service from initial phone call to arriving on site. Peacock Heating were professional, responsive, arrived on time and completed work to a high standard, extremely good value. Would recommend.
Arrived on time and installer our Qettle boiling water tap efficiency. A fair price, as quoted and a job well done. Highly recommended!
Des came at short notice to service our boiler and cap a pipe. Also recommended a couple of things we should change but no pressure and gave advice about our boiler. Very efficient and charged reasonable prices.
A genuine honest, transparent and professional service was received from this individual's business. We did not feel overcharged and noted how there is a true sense of pride in work provided to maintain a sound business reputation. The follow up service that is offered for maintenance on an annual basis will be much appreciated. We are very happy. Big thank you Des for your services and support
I would not hesitate to recommend Peacock Heating.Des is 100% reliable, very friendly and efficient.His rates are also extremely reasonable.After being let down 3 times by other companies, Des arrived early and my boiler service was completed within half an hour.Brilliant service.
Des and Dave came to our rescue on the day our boiler had broken down. Unfortunately it was beyond repair, but they provided expert advice as to which new boiler would meet our needs and sourced and fitted it within 3 days. Communication was excellent, friendly professional service and a brilliant job completed. Would 100% recommend.
Very nice guy!!! So professional and definitely use him again!! Highly recommended!!!
Excellent will use again
Brilliant service, a very knowledgeable engineer who did the work very quickly and to a high standard. He was able to answer all our questions and gave us good advice on the new device and our system in general. I would recommend and will use again!
My boiler all of a sudden packed up and after calling multiple businesses who unfortunately couldn’t help me for at least 5 days I noticed Peacock Heating on another job over the road. After a quick call he was straight over after he had finished and I was back up and running with in 30 minutes. Fantastic service, very friendly and affordable. I will definitely be using them again.
I would thoroughly recommend Peacock Heating for any of your heating needs. Des was prompt in his arrival and was keen to keep us informed of movements for his arrival. Des competed a boiler service, replacement of 2 x radiators and hose through one more to bring it back to life. He was courteous and respectful of our home with prices very competitive. Thanks Des - I’ve already got another job for you to add to the list! Thanks again.
Excellent service from a very professional and pleasant person. Des not only installed our 2 families new boilers years ago, he has reliably serviced it since with a friendly and professional attitude. Highly recommend Des and Peacock Heating for any installation, service and repairs.
Installation of sink taps, new toilet, shower, boiler service and maintenance. First class experience and good quality work :-) Strongly recommend!
Des was recommended to us and came round to service the boiler and fix a small leak. It was just before Xmas when everyone else was no longer taking on anymore jobs but Des squeezed us in on his last working day of the year. Boiler was serviced and the leak was fixed. All was fine until a few days later we noticed another leak (quite a big one this time). Des came round to have a look before he could recommend what to do about it. It's quite an old boiler so parts are discontinued. We were borderline looking at replacing it but in the end Des called up the manufacturer and bought a part to fix it. Saved us the cost of a new boiler and everything is working fine now!
Truly holistic approach...very efficient and excellent communication. Highly recommrnend to all. All the best..
Des really is great at what he does and I wish everyone did their job as well as he does. An absolute pleasure to do business with and we will definitely be using his services again.
Des was brilliant! He came at the end of the day,at very short notice,and was so helpful. What I liked most is that he likes a challenge and has to solve it! Would definitely use again. Thanks Des!
Des was a pleasure to deal with! An emergency call out due to a gas leak from old steel pipework. Let down by British Gas and needed someone to repair asap as no central heating due to gas being turned off. Des resolved the issue in no time at all replacing leaking steel pipe with new copper pipe. Checked all appliances around the house were working after switching gas back on. Will definitely use Des in the future. Great service and price.
Thanks very much to Des and Dave for installing my new boiler today. I was really impressed by how quickly you gave me a quotation,ordered the boiler,delivered it, and installed it....all within four days. A perfect and neat job and I must say you really know about boilers and it was good of you to stop the leak from the old boiler when you called to do the quotation! Not many people would take the time to do that.See you next year when you come to do the annual service.Good luck.
Great service, came promptly and dealt with problem really efficiently!
Our office boiler stopped working, I checked Facebook for local recommendations and Peacock Heating was mentioned quite a few times. I sent Des a message through Facebook messenger and he got back to me within an hour and agreed to pop over in the afternoon. Upon arrival he figured out the problem, explained what it was and fixed it. All done and dusted in under 20 mins. The invoice even included description of the problem and other useful info. The price was spot on. I'd recommend Peacock Heating to anyone.
Des came within an hour of us calling him on a Saturday! Had a Worcester Bosch boiler bought and fitted all in the same day! He explained everything thoroughly, he was very professional, friendly and punctual! Can't recommend enough
Where others fear to tread. Our first engineers refused to fit the flue so no boiler installed. Two days after Des was informed he arrived on the evening to deliver the boiler, but no, he worked tirelessly for two and a half ours that evening to fit it. He finished the job early Saturday morning. Brilliant service, a charming energetic man. I would recommend him to any one, ( I don't usually do recommendations) Time keeping is exemplary
Professional, punctual, upfront, honest and transparent, I cannot recommend Des and Peacock Plumbing highly enough. Do not hesitate in contacting them.
Professional, friendly, reliable, informative, great value, great service. Would highly recommend.
Wow what service !!! Des came to view the work last Wednesday, I had the quote that evening, and our lovely new boiler was installed on Saturday complete with new 22mm gas pipe all the way from the meter (which wasn't easy). All for around half the price British Gas wanted and a better boiler included. I would not hesitate to recommend Peacock Heating to anyone.
Really great service , always does a great job, highly recommended
Thanks Des for excellent service. Boiler installation last year and service this year. Highly recommended.
Best plumber ever ! totally reliable well done Des ! I don’t usually ever do reviews but as I find a lot of trades unreliable , Des makes a refreshing change and deserves to do well . My go to plumber from now on .
Friendly helpful efficient. Couldn’t ask for more
Des is an elite gas engineer. Amazing customer service from the offset and an extremely high quality of work. You can really tell Des truly enjoys what he does. Des provided full transparency and guidance on the work he is carrying out and also explained all options clearly. Even when coming across challenges within the property he was not phased and always provided multiple solutions which helped us feel at ease. Des went above and beyond in order to meet and exceed our requirements. I would 100% recommend Peacock heating to all and cannot wait to work with Des again on future projects.
After 2 years of having a broken radiator cause we didn't want to take up our new floor to have the pipe fixed....we now have a working radiator and a warm house once again. Des was professional, came when he said he would, and got the job done in half a day thanx Des 😄 your a star
Top quality gas engineer. Professional, knowledgeable and a very personable. Wouldn’t use anyone else. Des is highly recommended by all his customers and deserves it.
Des did a great job. The job was completed quickly, he did exactly what he said he would do, with good attention to detail. He is one of the few people I would happily recommend to family and friends.
Des is fantastic! From initial enquiry through to the completed job we couldn't fault him. Really responsive to our initial request, turned up on time and discussed options with us to replace a radiator and hide all pipework. All work carried out professionally and to a high standard. Would highly recommend and will be using again.
Great service, prompt, professional and great service.
Excellent prompt service, clean and efficient install. Would highly recommend Peacock Heating in the future.
Wow!! Absolutely great service from first contact right through to the job being completed, New radiator installed in super fast time, great job,I would definitely be using again and would definitely recommend you. Thankyou so much
Excellent service, turned up when he said he was going to, punctual and reliable. Fixed the problem. Definately will use again if needed
Friendly helpful and willing to answer questions! Very pleased with response time; no messing around!
Des, Peacock Heating, did a great job when servicing our Bosch boiler. He provided an ETA, then arrived on time and was polite. When carrying out the service he explained the work as he was doing it. We were extremely pleased with the service, would definitely recommend.
I was super impressed with Des at Peacock Heating. I messaged him on a Monday evening and he got back to me extremely quickly, even popping round to look at the job. By the Friday of the same week he had installed a new boiler. Nothing was too much trouble. Everything was fully explained and all questions were met with a full response. Des is a friendly, knowledgeable and professional gas engineer. He also prices jobs fairly and goes the extra mile. He knows the value of good customer service. Definitely recommend him without hesitation.
What can I say about Peacock Heating, Des is both personable and professional, he is open to suggestion and is accommodating in resolving issues. On 27 Aug 20 Des arrived to replace our boiler, which was not without challenges. He set about the task quickly and very efficiently. When it came to challenges involving removal of the old flue, he explained the issues and listened to suggestions. This in itself was extremely calming for us and he resolved the issues to our grateful satisfaction. I have no hesitation with recommending Peacock Heating.
Can't fault the service. Will definitely be using in the future.
Dez did a great job, talking me through what he needed to do and how I could look after the boiler myself. Great service will use again!
Fantastic response time. Very professional and friendly. Will definitely ately use again. Thank you
Des was quick to respond to our initial call and swiftly came around to survey the problem, returning shortly to do the work. He was professional and friendly to deal with. Time permitting, he was able to look at another issue for us that we raised with him on the day. Fair to say we were glad to have things sorted and were really pleased with the work.
Peacock was by far the best plumber/trades person i have ever used. Organised, good value and highly recommended.
Very professional very friendly have booked more work !
We had a leak. Were able to come the same day and fix it for a reasonable price. Great service
Fantastic! Fully recommend peacock heating. Des fixed and serviced our Worcester boiler. Really happy with the work carried out and that Des took the time to explain the problem with the boiler. He even went to the trouble of clipping up the cables and putting up our carbon monoxide detector too, talk about going above and beyond! If I could give over 5 stars I would!
This guy is amazing. Even did the job earlier than previously agreed. Great guy, good value. I shall be using him for all my jobs from now on. Great attitude too. If fantastic was a person, Des would be him.
Excellent service, could not fault in any way. Turned up on time, very professional, knowledgeable and helpful. Went above and beyond to make sure my heating system and hot water was working perfectly. Highly recommend.
Des did a fantastic job in fixing our slow running outside tap. He came the day after my initial message to sort it and I was really pleased with the outcome. Would definitely recommend.
Excellent service from this company today. Completed the task quickly and efficiently and really happy with the end result.
Fantastic service and quality installation. Des provides a quality service at a fair price. I wouldn’t hesitate to recommend to others.
Helpful and efficient service at a reasonable price. Very impressed. Will certainly used again.
Great quality all round. Used to fit an outside hot tap. Booked in quickly and job was completed really quickly to a high standard. Also on the way into house noticed a leak for an outdoor pipe which he fixed as well.
Great response and service today. Problem of animal stuck in chimney that pest control could help with due to fire in situ. Des got the gas fire out and quickly coaxed the magpie out. Wouldn’t hesitate to use in future.
We contacted Des at Peacock Heating to fit an outdoor hot water tap. He was able to fit us in quickly and did the job professionally. Would recommend.
Des was friendly, professional and provided a great service at a good price- thank you!
Very quick response to enquiry.Work carried out in timely.manner.Good communication.Highly recommended .
My family have been using Des since he installed my elderly brothers central heating system over 10 years ago. He does his yearly service (and recently saved us a fortune from buying a replacement heat exchanger as he reminded my brother his warranty was still current. He's been doing our gas/electric and plumbing jobs for many years. Trustworthy, polite and professional. Comes on time and dosent overcharge like a lot of trades people these days. He's just been out to fix my leaking tap that's been driving me nuts. Thanks Des. I'm always available should you wish to give my number for a recommendation. Diane Burrell
Des was on time, he is friendly and professional. I have used his service first time for boiler service and Im pleased with his work. I would definitely recommend him.
Very pleasant and efficient. Des gave advice on other jobs too. Boiler sorted in no time at all. Texts to keep us up to date when Des was coming to the house. Highly recommend.
Would recommend des to anyone great service will definitely be use again.
Excellent service
Highly recommend, brilliant service fast and responsive !
Excellent work, clean and tidy. Helpful and trustworthy. Highly recommended. Will always be first choice.
Fair prices and friendliness, good quality of job
Very reliable heating engineer very helpful and explains things in a way that is easy to understand we highly recommend him
The service we received was outstanding came when they said the value for money was excellent, we have used this company before and will use again highly recommend and have recommended, and my friends received the same outstanding service, if I could give 6 stars I would 👍 I will not use anyone else now. Thank you
Des has just fitted two radiators at my Mothers house after only a few days between quotation and fitting! Very impressed she will be happy!
Great service offered from Des with installing my Hive heating. Would always contact Des as first point of contact regarding my heating.
Arrived on time.. Polite and good value for money.. Excellent service
Des was absolutely brilliant. He came over within 24 hours, cracked on with the job and resolved all the plumbing issues quickly and quietly which included a leaky radiator, a leaky pipe under the sink and a boiler check. Thanks Des, really impressed with how responsive and efficient you were and will definitely use you again!
Very good cn time pleased with the job and very polite cleaned after wards
Came to service my boiler. Gave a friendly and professional service. Turned up when they said they would and offered a reliable and competitively priced service. Would highly recommend.
I have been using Dez for the last three years since he fit my boiler. He has never let me down. The quality of work is fantastic and would not dream of using anyone else. Highly recommended!
Des always does a brilliant job and is very competitively priced, excellent service and value every time..
Area
Opening times
- Monday9:00 AM – 9:00 PM
- Tuesday9:00 AM – 6:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 6:00 PM
- Friday9:00 AM – 6:00 PM
- Saturday8:00 AM – 12:00 PM
- SundayClosed
Additional information
- Incorporated 2023
- REFCOM REF1024100
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