West Country Windows
4.7(179)Crofton Park




Services
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Sash windows and secondary glazing
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Conservatory roof replacement
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Replacement windows
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Replacement doors
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Conservatory installation
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Toughened and safety glass
Reviews
4.7
West Country Windows is often praised for its friendly, polite fitters and clean, tidy work, with many customers saying they would use the firm again. Reviewers repeatedly mention good-quality windows, doors and conservatories, and several describe being kept informed and having issues resolved promptly. Some report long-standing repeat business, and a few say they were pleased with the advice given when choosing styles and options. Against this, some reviewers describe sales visits they found pushy or a quoted price far higher than competitors, and others report poor after-sales contact, unanswered service requests and unresolved problems with leaks or faulty fittings.
First class new main door and installation service.
We wanted to have our kitchen outside door replaced as the wooden one we had, had seen better days! After looking around a few companies we decided to go with West County Windows as we have used them before! Darrel arrived on time to start working, keeping us up to speed with work in hand as we had some glass units changed that were full of moisture. By the end of the day the work areas were left clean, tidy and all waste removed. We are very happy with the stable door and other jobs done, and would happily recommend this company and would use them again in the future.
Great company, we have used them a few times over the years and they always give a good price and excellent friendly service. Thoroughly recommended.
We had 12 windows replaced and we couldn’t be happier. There was no hard up sale compared to other firms who provided a price, and the two fitters who worked so hard over 4 days were phenomenal. It can be hard to know who to trust these days particularly when it comes to intrusive work on your home, but you can certainly trust WCW 👌
Had two windows fitted today. Professionally fitted chap fitting very friendly and helpful. Had 3 quotes and West Country windows came out best
Had replacement windows and replacement conservatory installed. Pleased with both installations with any issues during the work being resolved quickly . Both windows and conservatory have met our expectations
Umm, quoted over £8,000 more than two other big reputable DG window companies locally, so almost twice the price for the same thing. Hard sell.
I had a widow removed and triple glazed patio doors installed in the in my living room, Two brothers did the installation and they were a great team, no mess, all surplus materials were removed and I am very pleased with the result . Just make sure you have a constant supply of tea to keep them going :)
Great company to deal with, no hard sell just a genuine reasonable price. First visit where basic measurements taken to price and look at different styles of windows and doors. Second visit then to take final measurements and confirm, then a few weeks later windows had been made! AJ and Joe were our fitters, and were fantastic throughout. Dealt with issues with the old windows well and were careful to avoid any damage to both the outside render ( K rend) and the inside plaster that had been poorly put on and loose in places! Clean, tidy and excellent attention to detail. As well as entertaining our daughter Matilda 😁 Would thoroughly recommend 👍
Brilliant service and great communication throughout. Their sales rep showed us a wide range of options to choose from and the quality of their products. Their fitter was friendly, efficient and did the job to a great standard, and even walked us round at the end to make sure we were happy with the quality. Definitely worth the price!
Impressive is an understatement. 8 windows, 2 doors and a cat flap in 4 days. On a house built in 1820. No mean feat. The guy was incredible, especially in the heatwave. Worked practically non stop. He was very pleasant and friendly , going out of his way to make the installation trouble free. No mess. No fuss. Perfect job at a very reasonable price. Not the cheapest but nowhere near the cost of the big companies that I had no faith in. It was difficult to choose a company when all you have to go on is adverts and conversations with sales people on a commission. I am glad to say I made the right choice. No hesitation in recommending them.
Excellent service from start to finish.
Arrived on time and fitted perfectly. Very conscientious attention to detail from Colin with a friendly attitude
Absolutely top job! From start to finish very professional and cannot be faulted in any way. We would highly recommend West Country Windows to anyone looking to have replacement windows and doors. Tony, the salesman who dealt with us, was extremely knowledgeable and explained our options. We felt at ease and he was very easy to get on with. The job got underway on time and our fitters, Luke and Bart were a joy to have working for us. They carried out the fitting in a professional manner, arriving on time every day, and were most polite and courteous. The site was left in perfect condition on completion. The finished job looks amazing and we would have no hesitation in recommending this company to anyone wanting a quality product fitted by professional fitters. 10 out of 10.
We are really happy with our new living room window, the quality is excellent. Everyone we dealt with was pleasant, helpful and professional. The fitters were really efficient and thorough, leaving everything clean and tidy. Any issues were dealt with promptly and without fuss. We would happily use West Country Windows again and would highly recommend them. Thank you to all involved!
Great company, very professional, good quality windows fitted at a very reasonable price by polite and conscientious workers who left everything clean and tidy when they finished. Lynda and Paul
West Country Windows did an excellent job in replacing the doors and roof on our garage. We are really pleased with the result. The guys were careful and thorough. They arrived on time and cleared up at the end. This is the third time we’ve used this company (they also did our conservatory and some double-glazing) and we will certainly use them again!
highly recommend
Quality products, competitively priced and installed with speed and efficiency by their team of skilled fitters who were polite and friendly and cleaned up as they went. We even had a Garador roller garage door which was a great addition to the windows and doors replacement which has transformed the look of our property. We are very satisfied with West Country Windows and would highly recommend them.
From the first moment we walked into the showroom. To Spencer and his cute little dog.(who closed the sale). What an amazing experience. No hard sell just open and honest. The fitters luke and Bart what an amazing team so polite and courteous. Completed the job in 3 days when we were told 4 originally they just got on with the job. I work in customer service and there customer service is exceptional. The doors and windows are amazing quality. Would absoloutly reccomend really good competitive prices. Would definitely use again.
Great Company, very with our new windows thorough out. The guys did a great job and we're very professional, nothing was to much trouble. We were so impressed we have booked to have our front door and garage window replaced. Would definitely recommend. Steve & Carole
10 years after having West Country Windows fit aluminium bifold doors that still look as good as new, they were the obvious choice for replacement rear windows to match, french doors and a new front door. We are delighted with the quality of the windows and doors, feel the price was very fair and appreciated the attention to detail, consideration and tidiness of the fitters.
We have used West Country Windows over the last 6 years to replace all our windows & doors and to build a bespoke conservatory. All their staff are very friendly & have stayed with the firm for the whole period. They are very efficient, and tidy up each day. Any snags are dealt with promptly. We would certainly recommend them.
We recently had our front doors replaced by West Country Windows. Very pleased with the work carried out and would happily recommend. If I wanted to be critical, my only gripe would be that I would have preferred more communications, reference a delay, which wasn't West Country Windows fault.
Very professional, would highly recommend.
Great to use a company that delivers a fantastic service and excellent finished installation, well done guys, greatly appreciated.
We had 7 windows and sliding door replaced by Westcountry windows. Our fitter didn't just do the replacement, he took the time to suggest a worthwhile visual improvement and got on with the job, no messing. They now look great inside and out. The whole process was straightforward with no pressure and we're really pleased with the result.
The windows are beautiful, they guys who fitted them were polite and professional, and efficient. The job was completed as per agreed timescales, Very satisfied customer.
We are so pleased with our new front door that has just been fitted today. This makes a full set! Over the years West Country Windows have replaced the old conservatory that came with the house and replaced all of the windows. Every time we have used them there has been the same friendly and efficient service that makes you feel a valued customer. Why would you go anywhere else! We are very lucky to have this company in our area, I wholeheartedly recommend them
We used West Country Windows as we were very happy when they fitted our windows and doors in our previous property. The fitters were excellent, courteous, friendly, worked clean and their workmanship was second to none!! The quality of the windows were excellent as usual. We would definitely use and recommend again . :)
Very happy with my new window, workmen very efficient, whole process was great, thank you
They fitted a garage door were on time and efficient and were kind enough to look at our patio doors which had dropped.
The service from West Country Windows from beginning to end was excellent, with responsive communication, everything ran to schedule and I am delighted with the finished product of my new kitchen windows. The installation by Colin went smoothly, a brilliant job.
All started with a quote we were more than happy with for a replacement conservatory, we later agreed a time that suited us for work to start...The two workmen were both polite and hard working, and couldn't fault their attention to detail...more than happy with the end result, only drawback was having to restock the biscuit and cake tins.
Am very pleased with new windows and back door. The whole process from start to finish was very easy and tailored to fit around me. Was impressed by the fitters as well, who worked hard and well, making sure all clean and tidy as well.
I recently had a replacement door, windows and a conservatory installed, and I couldn't be more pleased with the results. The craftsmanship was impeccable, with every detail attended to, and the installation team A.J. and Joe were courteous, professional, and punctual. The new windows have transformed the look of my home, keeping it warmer and quieter, while the conservatory is now a beautiful, light-filled space that we enjoy every day. I highly recommend their services – truly deserving of a five-star rating.
We are based in Exmoor National Park and needed a company who had full knowledge of dealing with all the planning and consent requirements. West Country Windows were recommended to us and we are so pleased that we chose them. We have had all our windows and doors replaced and West Country Windows dealt with all the planning requirements. The quality of the windows and doors is excellent. The fitters who came were excellent and super polite and tidy and a credit to the company. I would not hesitate to recommend West Country Windows. Our house is transformed!
Delighted with our new “timberlook” windows. We have not had uPVC windows before and were a bit nervous about how they would look in an old house. We need not have worried. they looked even better than we had hoped. Our fitters Andy and Mike were fantastic - punctual, professional, friendly and very tidy. We found West Country Windows easy to deal with and very helpful.
We needed to replace a dinning room double door. Tony the salesman attended and and suggested we replace them with a single door which would be cheaper, provide a better outlook and make the room appear larger and brighter. The door when fitted was of excellent quality and we are so pleased with it. What a difference it has made. Well done Tony. Very friendly and efficient installation team. Great service. Thoroughly recommended!
Darryl has just finished fitting a new back door and front door. We are extremely pleased with the quality of the doors. Darryl arrived at the precise time we were expecting him and his workmanship is excellent.
West Country windows have replaced all my windows this week. From the first home visit to completion the whole process has been stress free. Staff have all been professional, tidy, polite and I am very happy with my new windows. I highly recommend them, and would use them again in future.
West Country Windows replaced my old wooden framed garden room windows and doors. The entire experience from the home visit to fitting was very professional. I chose a wood effect which I am very pleased with. The company has a very good reputation which is why I chose them and would highly recommend them.
Lee and Aiden did a wonderful job installing our last two remaining windows, neither of which were easy. The windows were of a high standard as per usual, with one of them being fitted with a cat flap. I would have no hesitation in promoting this company to anyone who is looking for reliable workmanship and an excellent product.
Our experience throughout has been spot on. The work to replace our conservatory roof got scheduled earlier than expected which was brilliant, and despite the awful weather was completed within the timescales expected and with minimal mess. Everyone we have dealt with at West Country windows has been absolutely lovely and very knowledgeable, and certainly more attentive than other providers we approached for quotations. Will definitely be contacting them first for any future projects.
From Spencer's ( sales director) visit with his friendly non- pushy approach via the helpful office folk to Lee the installer a very positive experience. The products are made locally and to customers exact requirements. We have used this company before and would not bother getting a quote from anyone else.
Great Window manufacturers and fitters. Just had our bay and porch replaced. Extremely happy with service, product, personnel and time keeping. Would definitely use again and recommend. Thank you West Country Windows!
Great service from start to finish. We're really pleased with the door, great quality and it looks really good.
Massive thanks to James, Marius, Kayden and the team for all their hard work and support! Nothing was too much trouble and we’re so happy with the new windows! Can’t recommend highly enough!
We had several windows and a door fitted into a lodge. The fitter was very pleasant and clearly experienced . The products are good quality. Would recommend.
Had all my windows, doors and a conservatory roof replaced and West Country windows were great. Very helpful and knowledgeable about all window related matters. They were reliable, thoughtful whilst working on site and generally very friendly. House looks great, is super cozy and I’m really happy with the end result. Highly recommend them
Extremely pleased with the service provided. Colin, who installed the windows, was excellent, arrived first thing every morning, very considerate, helpful and friendly. Beautiful end result, thank you!
We had all our windows replaced on our home, the representative that provided our quote was very thorough and helpful in guiding when choosing our windows. The team that fitted the windows were professional and efficient. The windows are great quality and have made such a difference with keeping the house warmer. All round great service and would highly recommend.
I have used West Country Windows on two occasions now. On both occasions the service has been excellent, right from the initial contact, survey, through to fitting. The fitters have been really professional in their approach and have done an excellent job both times. The quality of the windows is excellent which is why we returned to West Country Windows again.
When we needed a couple of windows replaced, we looked around for a local company which manufactured their own. Following a visit from James who was happy to answer our queries, we accepted their quotation. We asked if the windows could be fitted before Christmas, they didn't disappoint. The fitters came as arranged and did a thoroughly professional job. Their workmanship was outstanding and they were professional and friendly throughout, sustained by coffee and cake which we were happy to supply! Their demeanour really stood out to us - in particular we didn't hear a single swear word and we didn't have to put up with a radio blaring in the house. We are not prudes but these small details make a big difference as they show respect for the customer and an appreciation that they are in somebody's home. We cannot comment on the performance of the windows yet as that needs time, but they certainly look solid and high quality. Based on our experience to date, I thoroughly recommend West Country Windows.
Great experience with Westcountry windows. The staff were all great. Special thanks to our fitters Andy and Mike excellent attention to detail in their work and genuinely great guys too. Very pleased with our new conservatory front door and back window. Thank you!
Adrian and Joe, turned up on time. Did a great professional job of replacing my porch. Quality materials great looking finish. Friendly and polite lads. Nothing was to much trouble, and did a good job of cleaning up. Highly recommend West Country Windows.
This is outstanding x 2!.This is the second time we have been to West Country Windows. In both instances for new doors. The first time took us back for the second. In both instances the service has been impecable, delivered willingly and the whole team buys into the concept. Spencer doing the quotation, Dale the deliveries and Colin the instalation and the back room team of administration and manufacture were equally impressive.Delivered on time to quality and fitted with the minimum of fuss considering we had to be away and leave then to it. They arrived to set up the day before and explain what was happening Outstanding service and company.
Fantastic 5 star service , I’ve used this company in 3 different houses and have never had an issue in 20 years. Will always recommend and won’t go anywhere else
Brillant service once again! This is the second time I have used this company, very professional brillant with communication and always at can do attitude. I would highly recommend west country windows. Thanks to Spencer, Darrel and young man(sorry forgot your name).
Very happy with the service provided. The products were made to a very high standard, and the installation was completed with a professional finish. Would definitely use West Country Windows again in the future and would recommend them to anyone looking to upgrade their windows/doors. Tom Richards, Wincanton.
We are extremely pleased with our wood lookalike new French doors. Colin, the fitter, arrive promptly before 8.30 and has done a terrific job fitting them by lunchtime. There was no damage done taking the old one out and the finish to the new doors and the surround is first class. I would thoroughly recommend West Country Windows. Colin Constable
Brilliant job. Really pleased with the windows and guttering.
Great quality windows and excellent installers, no mess and no damage to existing decor, supplied and fitted by true professionals
Superb!
Brilliant service again from West Country Windows. Colin did a great job in installing our new windows. Efficient, very tidy and keeping us informed throughout. Also working round a busy household and 2 dogs! Many thanks to the whole team.
Over the past 10 years we have had every old timber framed window replaced by West Country Windows. Their high standard has not faltered and the wide range of designs has meant that each window has been totally in keeping with the character of the house, and we have lots of windows with different characteristics. The lovely fitters are courteous and careful to respect the environment they work in. We would recommend without hesitation.
A massive thank you for our recent installation of windows and doors. We are so pleased with them, we love our composite doors. The fitters AJ and Jo were excellent at their job, very friendly and professional. They are a pleasure to have in your home. Thank you to Spencer, communication was great and would definitely recommend to anyone.
Just had our inner porch door and window replaced. Skilled workmen and fantastic product resulting in a brilliant finish! In truth we have had all of our outer doors, widows and now our inner porch door and window installed by them now. Not to mention the fantastic conservatory they built us. Truth be told we would never use anyone else. We cannot recommend them highly enough!
Great experience great fitting. Clean tidy workers excellent can’t recommend enough would use again. Thanks
From start to finish the whole team at West Country Windows have been so helpful and courteous. Their professionalism has been outstanding throughout this project, fitting new windows, doors and building a conservatory. Communication at every stage has been excellent and I was always informed as to what was being done and when. Finally, a special thank you to my installers Andy and Mike for all their hard work in particular their attention to detail and making sure everything was secure and tidy at the end of each day. A job well done!
The product is excellent and the installer efficient, polite and very skilled. Thrilled all round.
Excellent product, excellent fitters AJ and Joe . Very neat ,very pleased.
We have used West Country Windows for over 25 years in both of our homes. We always go back to them as we trust the quality of the product and the great care they take in installing the windows/doors.
We have just had a new front door fitted. The installer (Darryl) was professional, informative, on time, and sorted issues relating to the locking mechanism ( even arranging for delivery of replacement unit) within 2 hours. Work was of a very high standard, including coming up with a solution with the threshold in our old cottage, which was both serviceable and very aesthetic. The door itself was exactly as agreed at point of sale . We would actively encourage you to look at West Country Windows . This was our second purchase from them.
We are very pleased with the work carried out by Adrian and Joe, their work was exemplary and outstanding, two very nice men, couldn’t do enough for the job, the finish to the conservatory was faultless, they both worked very hard to complete the job, thank you
I have to admit we were concerned about how much disruption was going to take place during installation (2 doors, 4 windows) but in the event, Colin the installer was absolutely brilliant, professional, friendly and checking every step of the way that we were ok, as well as managing removal of the very old windows without mess and taking great care of our home. The new doors and windows have transformed our house, it looks brighter, is more secure and at last is draft free! I am very glad we opted to go with West Country Windows!
We had a new roof on our utility room and a new roof on the conservatory. Colin the fitter was excellent, very efficient and professional and a pleasure to have in our property. Everything was left clean and tidy. The result was outstanding and gave a great look to the finished job.
First class company from beginning to end.Work started on the agreed date and on time. The 2 fitters Andy and Mike did an amazing job despite Storm Benjamin.They both showed exceptional attention to detail. Very polite and accommodating and left the site clean and tidy. We would highly recommend this company.
Superb again! We used WCW 9 years ago and they were so good it was a no brainer to have them replace windows and a new front door when we moved to our new (old) bungalow. The same craftsman we had before did our latest project and was again superb. The upgrade has been clean, smooth and made the world of difference. A quality product. We thoroughly recommend them
Very pleased with our new windows & doors which have smartened up the whole house. They are letting in more light(with our choice of windows), we can hardly hear the road traffic now & should stop winter draughts & heat loss. They were well fitted by a professional & friendly team of 3 in a week. We have had plenty of good comments from neighbours & people walking past. We would recommend W.C.W & use them again if we had a need.
We used West Country Windows 3 years ago to replace all our windows and doors and were pleased with the quality of the product and the installation. We chose them initially because we can remember the adverts on the radio from many years (30+) ago, so we thought they must be good to still be around. This summer we decided to enclose the two open sides of our porch before the winter weather set in. Spencer came round and did the quote, and as before there’s no hard sell and he’s s full of good ideas and advice. We are very pleased with the results, the installation team were great. We find the whole outfit very polite and professional at all stages, thanks very much!
Brilliant company! Fast, efficient and friendly service. Andy and Mike have done a superb job, happy days! Thanks to all involved.
West Country Windows replaced our old plastic conservatory roof with a solid flat roof. Competitive price and a high standard of workmanship throughout. Replacement roof, plastering and electrics all sorted through the company. Generally, very happy with the service provided. Would certainly recommend.
Very impressive. We chose West Country Windows to replace old wooden doors on the front & rear of the cottage & they have done a wonderful job. We had to have an old oak lintel replaced as part of the works & they took care of everything. The workmanship on the lintel was superb. With the doors fitted the house is secure & weatherproof. We had a couple of small issues after install but they were more than happy to come out & resolve very quickly. Nothing was too much trouble. Excellent communication throughout the entire process. I cannot recommend West Country Windows enough. Excellent company. Thanks to all.
Great customer service from my first enquiry at the Yeovil showroom all the way through to fitting. Clear explanations of the different options available for the window and double doors I wanted replaced. No pushing for me to decide with good communication once order was placed and dates for fitting confirmed. Work was done tidily despite the challenges of wonky stone work, and all rubbish taken away. Very pleased with the result and looking forward to far fewer drafts this winter!
I can’t believe the difference my new windows have made , not just in how my home looks, but how it feels. They’ve completely transformed the space, bringing in so much more natural light and giving everything a fresh, modern feel. The quality is outstanding, and the installation was smooth and professional from start to finish. Beyond the aesthetics, I’ve already noticed a big improvement in insulation , the house stays warmer, quieter, and more energy-efficient. It’s honestly one of the best home improvements I’ve ever made. Highly recommend to anyone thinking about upgrading their windows , you won’t regret it
Westcountry windows just done a tiled conservatory for us andy and Mike did excellent job would highly recommend
Absolutely outstanding work! The professionalism of the company is to be commended. Despite the atrocious weather, they managed to complete the installation on time and to an excellent standard. I am delighted with my new windows and would like to thank Spencer, Darell, Andy and Mike for all their hard work. I will definitely recommend you to anyone who needs new double glazing!
work was carried out in a very professional way when they came they covered the floor from back to front so no mess was on the floor , when they had finished they cleaned up any mess, would not hesitate to recommend this company , they did an excellent job
Excellent service. Craig & Darrell were more than helpful, efficient and really tidy. Would definitely recommend West Country windows for their fast quality service
Windows and doors were very old and badly needed replacing. I am very pleased with the quality and workmanship. The crew were courteous and looked after the property at all times.They were happy to complete the small touches such as reinstating the door bell.
We had two windows replaced by Westcountry Windows last week and couldn't be happier. The windows look high quality and the two fitters did such a clean, tidy and neat job that when they left you would never have known they had been, that is looking from either inside or outside. Would definitely use them again.
Excellent service from start to finish. Would not hesitate to use them again in the future.
Great - good product - really helpful workmen who turned up on time, did a great job and left no mess.
Some windows were installed in a different location. Colin the fitter was very polite and professional. Will use again.
We had all windows and doors of our bungalow replaced. The fitters were professional and courteous and worked very cleanly. We love the quality of the product. We did have a mark in the air gap side of window and there was no hesitation for West Country Windows in replacing the unit. I would recommend their product, their customer service, responsiveness and problem solving, all first rate
We found their service helpful, friendly and efficient. If in the future we need to change our windows they would be the first to go to. Would highly recommend them.
From our initial visit to the showroom to complete installation it has been a very professional process. Spencer came and gave us a quotation to replace all the windows, making suggestions on changing the design of some windows and the glass for the en-suite and cloakroom. No pressure selling and an immediate quotation. Quentin came to do the technical measuring after which we were invited to the factory to see the manufacture of our windows. Very friendly team, happy to explain each process. Our fitters, Andy and Mike, arrived on time every day and were polite and friendly. Care was taken in each room with any mess hoovered up as they finished. Outside was kept clean and tidy with all rubbish removed from site during and after the installation. The look of our house has been transformed and we couldn't be happier. We are very pleased to recommend West Country Windows.
We are delighted with our new windows and the professional service we have had from West Country Windows from first contact to completed installation.
Very happy with service from sales to fitting. Great products and lovely people to do business with. Would always recommend to friends.
I am so happy with my new windows, French windows and front door. The house has been transformed. The quality of the windows is superb and the customer service and friendly advice from Spencer was outstanding. Marios who fitted the windows was courteous and kind and the quality of his work was so good. I cannot fault a thing from start to finish and would definitely recommend West Country Windows.
Once again we've had West Country Windows provide us with replacement windows, this time the downstairs back windows. Colin came and did an excellent job, installing them and returned to replace a pane that unfortunately cracked unexpectedly. We will have no hesitation in using them again when we move into our new house, and would recommend them to anyone who asks.
I would like to commend the service team members Steve and Jimmy, that went above and beyond to fix the problems we had with the new install of our Bi-fold doors. They went out of their way to rectify the problem with success.
I had a positive experience with the installation of my conservatory. West Country Windows were helpful and professional, from the initial visit to the installation. The people who constructed the conservatory were a pleasure to have working in my home - including the initial installers, plasterer, and electrician. Very pleased with the service from start to finish, and would use again.
The remit that I presented to Spencer was to recreate a conservatory as similar as possible to the old wooden edwardian one that had rotted, in aluminum (see before and after pictures). I think this has been accomplished brilliantly!! It wasn't the easiest task but Andy and Mike managed it with a smile on their faces and calm patience with my constant queries. A job well done 👏
No pressure, nice people. Darrell did the fitting and is a complete star. Really high quality job and the windows aren't bad either!
This was a great experience! From the initial quote and order process, right through to the installation everything was was handled very professionally and with great attention to detail meaning the windows we replaced are excellent quality and the installer took the time to ensure they were fitted properly with minimum fuss to us as we both work from home. Would thoroughly recommend !
A hassle free experience from beginning to end from West Country, competitive price for a great product.Colin our fitter who was obviously very experienced in his trade was a pleasure to deal with. Questions i had for him were answered with ease and understanding, and i could'nt fault his attention to detail. Another young lad called Kyle who came at a later date was also very pleasant, a big thankyou to all the staff i dealt with at the establishment. The windows and patio doors i had fitted were of a great standard and good quality, i have already recommended this company to a couple of work colleagues, and will definitely use again for future projects.
We had 15 windows,a patio door and French door all installed in 5 days. Very pleased with the results and the hard working team. Thank you for your good service.
Fabulous! From start to finish, I would definitely recommend them. Excellent, no pressure first visit - Spencer was knowledgeable and helped me make the right decisions with his good guidance. Adrian and Joe who did the fitting were amazing, great colleague teamwork between, cleaned up after each day and paid good attention to detail resulting in just what I wanted. I am very pleased, Thank you all at West Country Windows.
We recently moved to a new property and decided to replace the existing conservatory, garage door and window as they were “past their sell by date”. We also decided to have all the Facias and Soffits capped with upvc to make them maintenance free. We decided to call West Country Windows as they had replaced the windows, doors and bi-folds for the previous owners a couple of years ago and we were very pleased with the quality of these. Spencer came out to see us, took all the details, sat down with a cup of tea and produced a quotation there and then, we were very impressed with this as we had expected him to go away and send us a quote later on. With such a large project it was not without its problems, mainly due to staff sickness, however Darrell sorted this out to make the whole project run as smooth as possible. Overall, we are very pleased with the final result and can recommend West Country Windows.
We are now in the possession of a new conservatory that can be used all year round thanks to the insulated roof and underfloor heating. West Country Windows quote was very competitive and having had their windows installed in our house around 12 years ago we knew they delivered a quality product. The whole process was well managed with great workman who kept the site clean and tidy. We can now enjoy the beautiful views from our house all year round!!
Great company. Easy to work with. A real understanding of our needs and budget. Our windows were fitted earlier than we had expected and they were fitted quickly and with respect for our home. All little issues were sorted quickly and the whole team was easy to get in touch with from the owner to the fitter. Once everything had been fitted we were asked if we’re happy and a complete check was done by the management team to make sure all was up to standard and sort anything we needed. Windows are great and we love the door colour which West Country Windows suggested.
Full replacement of windows and doors including French patio doors and Georgian bar windows. All materials and finishes were good quality, Spencer was a pleasure to deal with, will be using in the future.
The installation team did a great job and we are pleased with how the orangery has turned out.
We are really pleased with the new conservatory “Warmerroof” WCW fitted to our existing conservatory. It really has made the room useable during the mini heatwave we have been enjoying. From the initial design consultation, to sales, installation and final handover, the whole process went smoothly. I consider myself to be a demanding customer with high expectations and the installation team really delivered in providing us exactly what we wanted. Brilliant job, well done.
Had a great experience with West Country Windows. The price was very competitive, but no hard sell (or repeated discounting to try and win the work). The windows were ready for fitting when they said they would be. Craig and his son worked really hard fitting them. Despite all the noise and mess you would associate with having your windows changed, they did their best to keep this to a minimum, and every day when they left, the house was neat and tidy again. Would thoroughly recommend.
Great service. Not everything went perfectly. But when ever there was an issue, westcountry windows went out of there way to get it put right as promptly as possible. Very impressed with the quality and finish!!!
We were looking to refurb our 20+ year old conservatory. We invited West Country Windows to quote for us. Spencer came out and spent some time with us talking through our needs. He quoted us a great price to replace instead of refurbing which we accepted. We also accepted a great offer on a new front door. Very soon afterwards, the fitters Mike and Andy did an excellent job of fitting the new conservatory and door. They were very professional and helpful and friendly. Overall, very pleased with our new purchases. Definitely recommend West Country Windows.
Very happy with West Country Windows. Last year I replaced 10 year old windows and French doors on the ground floor. The quality of the product has been great so I returned a year later to replace all first floor windows. Good response from the company from the first call onwards with a quote offered within a few days and installation agreed soon after. The fitter, Colin, has been excellent throughout the installation, very professional and always respectful, clean and tidy. Brilliant result, and so pleased to be able to highly recommend a local company with such excellent quality product and service.
West Country Windows have just finished an installation for us - 14 windows and 1 door. From our initial enquiry right through to the installation process, the company has efficiently and effectively communicated with us at every stage. Their quote was competitive and we are delighted with the products we chose. Andy and Mike (and Craig and Emilio on day one) were professional and courteous throughout the 6 day installation process and we couldn't be more pleased with the finished product. We would thoroughly recommend West Country Windows.
West Country Windows what an excellent company they are. Totally professional and I have used them more than once for complete house double glazed windows to our bungalow and have just had the double glazing replaced. Steve arrived as promised, very professional and completed the works. Well done to Steve for his work, well fitted and made sure all works required we are happy with. Everything was left clean and tidy on completion, many thanks to Steve for his really superb work all round.
Just moved into our new property and the first thing we needed to do was replace some windows. West Country Windows responded very quickly to my call. Signed up and had windows measured the same day. Asked for them as quickly as possible and in no time they were fitted. I must stress at no point was there any pressure to buy windows from them . Colin the window installer was excellent. Came on time , explained what he was doing, cleaned up and left no mess. Very respectful of our home while he was working. So pleased with the result I've just ordered another window to replace an aging one in my property. You can even see your windows being made if you want to . We popped into the factory and met some of the team. We are very happy with our windows and doors , especially the ones fitted with acoustic glass, they really cut noise down. Very happy with the service, it pays to buy local, definitely recommend.
Our quote for a stable back door and a bespoke large patio door with glazed wings was competative, the order was manufactured promptly and fitted ahead of promised time. The fitters, Mike and Andy, did a first class job and were a pleasure to have in the house doing the work which was faultless. The products we wanted look great and we are very pleased with them. Happy to recommend this company. Many thanks.
Very good service, windows are fantastic. Highly recommended.
The gentleman that fitted my new door today was very friendly and professional. The door looks fantastic! I would recommend West Country windows.
I recently had 2 windows and a conservatory installed by West Country Windows. One of the windows required a lot of stone to be removed. The stonemason made a great job of re-setting the stone and it looks as though it has always been there. The Conservatorywas installed quickly and efficiently. Very pleased I throughly recommend them excellent fish on everything.
I recently ordered 7 replacement sealed units. Units delivered and fitted as promised. Very professional service. Fitter was cheerful and did a superb job. Thoroughly recommend West Country Windows. 😎
Just had Westcountry windows fit my windows and doors and got to say I’m very happy and would highly recommend and aj and Joe the fitters were very tidy and excellent finish
Very impressed with the quality of our replacement windows. Colin did an excellent job installing and finishing off. We chose West Country as they installed windows 10 years ago in the property and were able to match colours, at a reasonable price.Recommended.
Excellent quality windows and first class workmanship. Lovely friendly people to deal with, nothing too much trouble. Highly recommended
Very clean, good finish no fuss.
We are over the moon with our new windows. The boys did a fantastic job fitting them. Some of the windows were very difficult to fit but they took the time to do them well. Would recommend.
Fantastic team! From quotation by Spenser, survey by Darrell and finally the A team Adrian and Joe who dismantled and took away the old wooden lean to and built the new beautiful conservatory. I can't fault them. Good quality. Delivered on time I am delighted with my new conservatory. Nearly forgot to mention Colin who fitted my new front door! Clean and tidy work.
West country windows were quick to replace the roof on my conservatory for a more modern look. Very happy with the outcome and would highly recommend!
Good communication throughout the whole process. Work completed on time, by friendly staff and followed by a thorough clean up. House is noticeably quieter and warmer. Would highly recommend the product and company.
I first used West Country Windows in May 2022 to replace the windows on the front of my house and a back door. I was so pleased with the service I received from the West Country Windows team, and of the quality of the windows, I asked them to return to replace all of the windows at the back of my property and this was carried out in early November 2024. From start to finish I received a professional and friendly service from the team in the office to the skilled fitter who fitted my new windows. Communication was excellent and nothing was too much trouble. I love the fact the windows are made locally and you can see they are of excellent quality. I would highly recommend West Country Windows.
We are absolutely delighted with the finished extension/conservatory, it has exceeded our expectations. The final design from the team was a significant improvement from our initial thoughts, leaving us with a magnificent light and airy addition to our living space. Communication with the team was very good throughout the whole process and the various workmen were always courteous and professional, leaving the site as tidy as possible each day. They all worked well with other contractors we had on site. Any issues we had were always resolved promptly. The finish of the doors, windows, roof and bi-folds is first class, we chose a grey frame colour which looks great, we could not be happier. The large bi-fold doors (and velux roof windows) provide plenty of natural light into the room and we now have much improved access to our garden. We feel that we had very good value for money and would recommend West Country Windows to anyone contemplating a big project like ours.
Great service
The great advantage with this company is they make their own windows which is great if you have something a bit different. A quality product installed by their own fitters - no sub contractors. The fitters are courteous and ours, Colin, is a perfectionist and a pleasure to have in our home. He has done a fabulous job. Earlier in the year we had a new front door and french door fitted - again , a perfect job. Any queries or concerns are immediately dealt with and someone is always at the end of the phone. They replaced some misted up windows for my neighbour and she,too, was delighted. Highly recommended!
We had windows fitted by West Country Windows and the lads were very polite and cleaned up really well once the job was completed! The product is very well made and stylish and were fitted and completed on time as promised! We would not hesitate to use them for future jobs! Fantastic company and would highly recommend! Well done ! ☺️
Adrian and Joe have been amazing! They worked in any weathers and very diligently. We were pleased with the results!
Recently had some bifold doors manufactured and installed by westcountry windows. Wayne who carried the building work was clean, tidy and very professional. The doors are of excellent quality. I would defiantly recommend westcountry windows
The service we received from Westcountry windows was excellent, first class from start to finish. We had windows, doors, guttering, downpipes, fascias and soffits replaced front and back, the installation team could not do enough for us. I will definitely be using them again. A satisfied customer.
From start to finish the customer service was excellent. The installation team were fantastic, split their breaks to get the job completed on time, and cleaned up after every specific task. I will definitely be using Westcountry Windows again. Photos Before (in white) and after obviously in grey.
Excellent from first contact to installation and follow up
Good quality windows,excellent skilled installer very clean and tidy Would recommend West Country Windows
Great product and service, faultless.
West country windows are excellent ,our recent contract with them was first class ,from the salesman to the planner to the fitters. Highly recommended,will use the company every time.
Once again excellent service from West Country Windows. Previously had our 30 year old bay windows replaced and then a new conservatory. This time we had our front door replaced. Installation took just a day and very pleased with the new door. Many thanks to all concerned.
Was very happy with the work, timescale & professionalism of the fitter. Thank you very much.
Had 4 windows replace . They was quick form the time we order though to finish . They fitted the windows quickly with A+ service form the start to finish . We would pass there name on to other people as well .
We had a new front door fitted by West Country Windows, it was fitted expertly and is a very good product. A slight problem with seals was sorted out quickly and there has been no problems since. Highly recommended.
We chose West Country Windows for new guttering, downpipes, fascias and soffits through recommendation from a satisfied customer.. We are very pleased that we did too. The two fitters completed the installations on our bungalow, front and rear, in a surprisingly short time. Obviously experienced men, whose workmanship was 'top notch', leaving us very satisfied indeed. We would certainly use West Country Windows again without hesitation, when the time comes to replace our windows.
This is the second time I have used West Country Windows.The fitting of my windows and door was done very neatly. It was unfortunate that on the day after the fitting was completed we had a heavy rain fall which washed out the neatly done mortar from one of my windows. This was no problem as it was replaced when conditions were better. I have had windows fitted by other firms in the past but the care and finish from this firm is definitely the best.
Excellent customer service and the installers were punctual knowledgeable and tidied up when finished. First class and would definitely recommend.
I have recently used west country windows for a new conservatory. Everyone from the sales staff to the installation team were brilliant . Im look forward to using it all year round .
Lovely fitters. Everything else is shocking. Especially communications. The front gutter wasn't level and started to leak in the winter and the company wouldn't answer the phone to help me. Please save your sanity and your money and go anywhere else.
5 years since installation which was poor - various issues that are still on going. Was told that these wouldn’t be addressed unless I retracted a review which I did. I have still got a lot of issues still awaiting and 2 years later not a response. I visited their h/o to complain and Quentin assured me that this would be resolved - 6 weeks later not even a telephone call - next stage will have to be legal. Avoid like the plague (or covid). Tried to shop locally and look what you get !!
Absolutely dreadful and unprofessional customer service. Booked an appointment for extensive product quotes and confirmed in advance, with both myself and my partner booking time off work to be here. At 6pm the evening before the appointment recieved a call from the sales agent to say that he would not be attending as he had been told by his boss to go and “sign up” another customer!!! After responding to say that this was too short notice to cancel the colleauge text back with the following I have managed to move my other appointment back to 12.30 so I will see you at 10 …. Kind regards Spencer Half an hour later a second text My boss has told me that I’ve got to go and sign the deal up that I arranged and that if you don’t want to rearrange for next week then unfortunately we will not be able to help you on this occasion …. Kind regards Spencer (westcountrywindows) The total lack of integrity and authenticity says it all really. For a company to openly be so oblivious to their repuation and service skills leaves us feeling very glad that we had not trusted them with actual money!!! This attitude may well be profitable in ther short term but in the long term will be very destructive to the business - the lack of common business sense is shocking but better to discover now than later I guess. Maybe they just became used to wasting peoples time that its normal to them.
WCW recently installed a full house of windows, front and back door and I am incredibly happy with their service. The salesman was very informative and the quality spoke for itself. Dean and Liam were very friendly and took time to put down dust sheets and even offered to hoover up! Overall I am very satisfied and wouldn’t hesitate to use WCW again.
Excellent installation of our 6 windows and beautiful new front door. Dean and Liam were a pleasure to have around, did a lovely tidy job, took great care when working inside the house and were very patient with our nosey dog! They even took the time to adjust doors that were not part of the project. Although, I thought I would miss the fanlights, the new windows seem much bigger without them and we still get fresh air, without a draught, from the windows on the security latch! The advice we were given by the sales chap was good, it is worth doing your research first so you understand a little about your double glazing options, otherwise the process can take a lot of time! Be prepared for a delay between order and installation, Covid and global supply chain issues have obviously affected many businesses with so much being manufactured abroad and staff shortages creating additional problems, although not an issue for us personally, as we were not in any hurry. It also means you are likely to get a phone call the day before to see if they can attend, which is not always possible, but they do call just in case, you might be free. Our thanks to Angela too, for her help on the accounts side, very friendly and helpful. So pleased we chose to go local and independent, following a recommendation from my husband's colleague, following a good job replacing his windows.
My one star rating for WCW relates to their guarantee and service. We were quite happy with the installation of our doors, windows and conservatory fully backed by their guarantees. BUT they are impossible to contact for a service request under the guarantee, do not reply to emails ( which is the only way you can request a service) and they then want to charge £85 call out even though covered by a guarantee. We have waited over 3 months for a repair to a leaky gutter. We have sent 4 emails, from May, June, and July,, tried to call into main office which has been closed, and contacted the sales line, which is the only line they answer but they just say send another email. To add insult to injury, as WCW would not respond I arranged for the gutters to be repaired myself at a much lower cost. WCW finally responded just after, and kindly informed me that, after waiting over three months that the gutters are not covered by any warranty and if repaired by anyone else, they would not cover the warranty on the whole installation, even though only the gutters would be touched. Conveniently WCW can only find the emails from 26th July. Totally dissatisfied with the attitude of this company now after our initial satisfaction with the installation and we would DEFINITELY NOT RECOMMEND THIS COMPANY, as they appear to be only interested in selling, and their warranty is not worth having.
We went with WCW thinking a local firm would produce a product suitable for the area. Plus the 25 year guarantee sounded perfect. First a cat flap had been put in the wrong door. We were told no problem we'll just switch them. Doors open in the wrong direction but no other choice as removed doors trashed. 18 months in, locking joints rusted through, handles loose, rust stains all over window sills, crack in front door. etc etc. No response from online form. .. Covid hits. Lockdown ends. Form filled in again, and again and again 8 months later I've had enough. Phone every number, speak to 2 sales reps (the only humans I could find) both told me almost a zero chance of speaking to anyone who could help.. Left a raging message on the service answer phone. Mentioned FENSA. Got a call the next day to confirm address. Repair man calls explained the whole office had a good laugh at my rant. Hey it got a response... ..Apparently all window problems are our own fault. Oddly told him not to bother coming for £85 call out fee. Now contacting FENSA. Sadly can't post with zero stars... Edit... Amazing. 8 months to return a phone call, 27 minutes to respond to a bad online review. No more needs to be said...
Initially we were very happy with our lightweight conservatory roof until the first storm when the roof was rattling as if it was going to take off and gaps appeared in the soffit! After a couple of text and calls the engineer arrived and promised to sort it....great! However the next day we had a leak in the roof so he must have moved something when he went up onto the roof. After nearly 2 months we cannot get a response from anyone! The aftersales service is appalling. I am now thinking the 15 yr guarantee is worthless!! I do not normally air my views in the manner but feel I have no option. I feel let down and very disappointed ☹️
Do not use this company. They arrange to come for a quote with plenty of notice. then they cancel on the day because they cannot be bothered to travel 20 mins from the office. Going by other reviews this is common. Just think if this is their attitude for a quote what they would be like fitting the windows and the aftercare (or lack of it) do not use this company
I recently popped into West Country Windows thinking they had fitted my replacement windows. So I entered reception ready to voice my complaint and it turned out that I"d entered the wrong company. I looked for 'that' hole in the floor but couldn't find it I needn't have worried, the receptionist was very understanding and helpful and I soon went on my way with the correct size screws, which solved a longstanding problem I had and the company that fitted my windows refused to correct. No charge, by the way. Needless to say......I can't thank them enough!!
Arranged a time to quote me for Windows. Arrived at the property (30m out of my way) I waited there for 1h without any word. Complete no show - would NEVER use this company again!
Our conservatory in Templecombe is almost one year old and we are delighted. The installation team were great to have around, friendly and flexible. A couple of teething problems were dealt with very quickly and without fuss. We highly recommend West Country Windows, a local and very well established business.
Extremely disappointing experience - in May this year we purchased a property that West Country Windows had installed a large conservatory in 2013. On developing a gutter leak in the last few weeks, we tried to contact them to see if we could still benefit from the 10 year warranty supplied with the conservatory only 5 years ago. It took several calls to them before we finally gave up and have now gone elsewhere. They do not ring back when they say they will. They do not reply to emails and they are rude and disinterested on the phone and seem to have no grasp on customer service. It also turns out that they lie blatantly to customers. One lady I spoke to told me something on the phone that I now know not to be true. This is disgraceful and unacceptable behaviour. It is a wonder companies like this survive. To be clear, we went elsewhere due to the service received on the telephone (several calls, same service). In one of the phone calls we were however told that we could transfer the warranty for £75. We have not yet instructed anyone else to carry out any works on the leaking gutter which is insufficiently supported, nor have we ordered a new replacement solid roof.
Our experience was similar to the previous reviewer. The salesman was too pushy, pressurising and unprofessional . Trying to sell us a product that was not wanted. Gave initial estimate that was extortionate and then backtracking. Too much pressure to sign up there and then for an elderly man. Sorry but we will not give your company a try as the salesman left a very bad impression- one that we could not trust .
The salesman was incredibly pushy, he decided it would be a good idea to imply we were stupid for not taking up the money off offer if we agreed on the spot to give him the contract. The quote came in well over the other companies we had around, the sales tactic was to make it seem standard things were only offered by them and thus really special. I would suggest they re-evaluate their sales techniques as it was a horrendous experience having this individual in my home.
As they are local to us we thought we would give West Country Windows a go. The salesman arrived 30 minutes late for the appointment seemed disinterested when he was here and nearly 1 month on we haven't received a quotation.
I had to take the help of West Country Windows recently for fitting a double glazed glass unit with a cat-flap for my living room door. I must admit their service was one of the best I have seen. The office arranged for fitters to come around within a week of requesting it. Two of the fitters who came were very professional and did a brilliant job. Thank you West Country Windows- you guys are amazing!
Telephoned by salesman the day before appointment was due wishing to cancel because it was his wife's birthday. Re-booked and he never turned up. Waited 30 mins and called head office. I was told someone would call back. Still waiting . . . . . Would give zero stars if possible.
You have the best wooden doors in the South West! When I wanted to renovate my home interior and I was looking for unique door designs, someone suggested West Country Winodows' name. No other manufacturer in the region displayed such a decent collection of doors as you, and I ended up choosing the Solidor Composite door from you. More pleasing was your services. Thank you for your great service!
Area
Areas covered
Somerset, Devon, Dorset, Yeovil, Exeter, Barnstaple, Minehead, Bideford
Opening times
- Monday10:00 AM – 4:00 PM
- Tuesday10:00 AM – 4:00 PM
- Wednesday10:00 AM – 4:00 PM
- Thursday10:00 AM – 4:00 PM
- Friday10:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Free quotes
- Work guaranteed
- Card payments accepted
Also available in Crofton Park
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