White Rose Tiling Ltd
5.0(13)Coldstream • The Tile Association




About
White Rose Tiling Ltd is a family-run tiling business based in Coldstream, covering the Scottish Borders, Northumberland and Edinburgh. They specialise in bathroom and wetroom design and installation, along with floor and wall tiling, mosaic tiling and electric underfloor heating, and their work is guaranteed. Customers say they are helpful and responsive, that they guide tile selection and design, and that the workmanship and finish are of good quality.
Services
Mosaic tiling
Wall tiling
Wet room installation
Reviews
5.0
White Rose Tiling Ltd is a local, family run firm whose customers often deal with Robbie, who is named in many reviews for his helpful and responsive communication. Reviewers describe him guiding them through tile choices and layouts, drawing Victorian patterns and cutting pieces beforehand, with one saying the cut pieces were spotless. Customers also report prompt delivery, well packaged tiles arriving in perfect condition, and coordinated trades turning up when they said they would. One reviewer was pleased with the kitchen tiles Robbie fitted, and another describes extensive floor tiling and a bespoke bathroom, shower room and WC done to a high standard, while a separate customer found the Coldstream showroom inspirational. No reviewer raised a complaint.
Ordered Arbour wisteria tiles, great customer service from Robbie. Resolved any issues straight away, kept in touch regularly and was prompt in responding to my question about delivery tracking. Would definitely order from this company again in the future.
I was trying to match some existing tiles and spotted a potentially suitable tile on White Rose website. I contacted them and within minutes had a response. I ordered a sample and in less than half a day it arrived! Perfect match. This experience couldn’t be more different than my first attempt with another supplier, which just ended in me purchasing some high cost landfill! Thanks team at White Rose would recommend giving them a call even if like myself you are located at the opposite end of the country.
Robbie really looked after me and went above and beyond to get the right tiles sorted :) exceptional communication and exceptional quality tiles!
Robbie was a pleasure to deal with
Robbie went above and beyond to help us with our recent order. From our initial enquiry, to guiding us throughout the process and ensuring we have the right materials to go alongside the tiles purchased - felt like we were in safe hands! I’d strongly recommend White Rose Tiling and I’m so glad that we found them.
We had a fantastic experience working with Robbie on our Victorian floor tile project and I honestly can’t recommend him enough. From the beginning his communication has been amazing. He is always responsive, incredibly helpful, and clearly cares about making sure everything is done properly. Even during the weekends he took the time to work on our project, which we really appreciated given how stressful renovations can be. Robbie guided us throughout the process, not just helping us choose the Victorian tiles, but also helping design the layout, drawing the pattern for us, and providing instructions for our installers so the final result would look its best. His advice covered everything from the design itself to how the tiles should be installed. One thing that made a huge difference is that he cut all the pieces for us beforehand. Victorian tile patterns require a lot of precision, and the pieces he prepared are cut absolutely perfectly. It meant we didn’t have to rely on our installer to make those cuts on site, and the quality and accuracy are honestly spotless. He also carefully planned all the different pieces needed for the design so that everything fits together properly while avoiding unnecessary waste of material, which shows how much experience he has with Victorian tile layouts and installations. Working with Robbie has been a real pleasure and we are incredibly grateful for all the time and care he put into our project. If you’re thinking about Victorian floor tiles, you’ll be in very good hands with him.
Robbie has gone above and beyond - extremely quick to respond to questions prior to sale. Organised a very quick delivery and kept me posted on progress and delivery via text. A truly personal service - a please to deal with a real person in an age of bots and AI. The products arrived well packaged and in perfect condition. We love the tiles and are excited to have them installed! Thanks again Robbie - we will recommend you to anyone looking for beautiful tiles and excellent customer service!
Very happy with service provided - reliable advice, prompt responses, attention to detail. Highly recommended.
Amazing customer service. Bobby and Robbie are incredibly helpful. Good price too
From talking to Bob in the showroom and getting advice about which tiles and type of finish was required to the work being done by Robbie, it was a fully professional and friendly service throughout. So pleased with the finished result; the kitchen has been transformed with the new tiles. Already had discussions with Robbie over work in other rooms and would highly recommend anyone looking for tiling work to get in touch with White Rose Tiling Ltd. It is a great local, family run business who offer a fantastic service from start to finish. What more could you want.
White Rose was like finding a tiny oasis of quality and good taste after trawling around a sea of depressing identikit tile warehouses. We found it both inspirational and aspirational, and they take the time to help you achieve your design ideas. The quality of execution is second to none and all the coordinated trades turn up when they say they will, which is rare. We are lucky to have them on our doorstep, and would recommend them to anyone.
We were very fortunate to have engaged Robbie Hanlin of White Rose Tiling on numerous occasions during the refurbishment of our property. This included extensive floor tiling and the design and installation of a bespoke bathroom, shower room and WC all coordinated and carried out to an exceptionally high standard and are a testament to the impeccable quality of workmanship and fine detailed finish employed in the completion of this work. The recent opening of the White Rose Tiling showroom in Coldstream is of great benefit to potential customers and provides an extensive variety and range of tiles on display including some examples of installation. Robbie Hanlin is highly knowledgeable on all aspects of tiling and is extremely capable and helpful in guiding a customer to select tiles suitable for any proposed project. Alec & Alice Adamson
Robbie; easy man to work with. He's done my kitchen and utility room floors with further work planned on entry way, bathrooms and cloakroom. A collaborative effort in choosing tiles, patterns and design. Robbie was able to quickly grasp my vision for the victorian renovations to my 150 year old home and make timely suggestions. With his many years of experience and generational depth of knowledge/contacts I'd easily recommend Robbie and White Rose Tiling for your project.
Area
Areas covered
Scottish Borders, Northumberland, Edinburgh
Opening times
- Monday9:30 AM – 3:00 PM
- Tuesday9:30 AM – 3:00 PM
- Wednesday9:30 AM – 12:00 PM
- Thursday9:30 AM – 3:00 PM
- Friday9:30 AM – 12:00 PM
- Saturday9:30 AM – 12:00 PM
- SundayClosed
Additional information
- Incorporated 2003
- The Tile Association
- Work guaranteed
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