CWS Heating Ltd
5.0(95)Warwick • NAPIT • RECC • MCS




About
CWS Heating Ltd is based in Warwick and has been trading since 2000. They install heat pumps and central heating, and they also repair, service and install boilers, fit central heating and provide landlord gas safety certificates. They offer free quotes and cover both domestic and landlord work. Customers say they are polite and friendly, keep the work clean and tidy, communicate well and give a professional service. They are listed with NAPIT and RECC as an installer.
Services
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Heat pump installation
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Reviews
5.0
CWS Heating Ltd reviewers consistently describe good service, from boiler and heating installations to servicing and bathroom work. Many praise the team as polite, friendly and professional, and several say the work was left clean and tidy. Reviewers also report good communication, with quotes and appointments handled promptly. One reviewer said a minor gas leak was found during commissioning and put right after a new valve was fitted. One reviewer mentioned an initial glitch but said everything went smoothly afterwards, and another said a smart thermostat did not work at first until Ben returned to connect a missing link.
We had our bathroom renovated by Ben and his team and right from the initial planning stage through to choosing the fittings and installation we could've have been more pleased with the finished bathroom. We would certainly recommend them.
After issues sourcing the correct combi boiler, on the day the installers, Tyler and Joe, arrived on time, protected the work area carefully, removed the old combi and fitted the new one returning on day2 to install the flue and reinstate the brick and plasterwork. A commissioning team came on day 2 but detected a minor gas leak requiring a new isolating valve. They returned early on day 3, fitted the new valve, tested again and signed the relevant certificates. All done nearly, tidily, professionally. A great service and at least £1000’ cheaper than a well known nIK urility company, which was unable to quote for exactly the boiler I wanted.
I used CWS for a new combination boiler and can't recommend them enough. They were reliable and really helpful. The engineers worked efficiently and carefully, and offered excellent service throughout the whole process. Really pleased with their work.
Great service, polite, friendly and tidy. Good communication and very pleased with the work they did.
After an initial glitch, everything went extremely smoothly. Ben came out promptly and provided a quote very quickly, which we were happy to accept. Our shower replacement happened a few weeks later on a day and time that suited us and it was carried out in a very professional and considerate manner. Very happy to recommend them as it's rare these days to find considerate trades that actually put the customer first.
From asking for initial quote to completion of installation of a complete new boiler system the service was excellent. Ben is so knowledgeable and explain all our options and the staff who installed the system were professional, super efficient, very clean and tidy and polite. Clare in the office was so helpful, friendly and sent out all relevant paperwork and safety certificates very promptly. Will be using them again for planned future works.
The team did a fantastic job. Highly professional, Highly recommended.
From a purview of over 20 years working in office & facilities management, CWS is up there with the best of family run businesses that I’ve had dealings with. From the first visit, quote, installation and admin they have been helpful and professional. However, I must give special mention to Tyler and Joe who worked tirelessly every day and spotlessly cleaned up every night, for 5 days despite having to do it all again the next day. Plus did it all with good humour and easy banter between them and me. I’ve no hesitation in using CWS again or recommending others to do the same.
Martin butler .First classengimeers .A new boiler and shower. They were a great bunch of people.
A great experience - CWS are very professional and delivered excellent service. Ben and his team have updated our central heating system with a WiFi controlled Hive system - all working brilliantly well. Highly recommended!
Ben and team have provided excellent service in replacing the boiler and installing a new radiator in the kitchen. It was quite easy to get an appointment and they answered all our questions and clarified. Claire has been brilliant with her customer service and arranging the appointments. Thanks Ben, Claire and team.
CWS always offer a prompt and professional service and all staff are friendly and efficient. I would have no hesitation recommending CWS for any heating or plumbing work.
I have worked with CWS Heating through my property management role and have been extremely impressed. I am very happy with their fair and competitive pricing. They are consistently reliable and complete all work to a high standard. Communication is excellent, with special thanks to Clare Winter, who I have been dealing with—she is always professional and efficient. I would not hesitate to recommend CWS Heating to anyone looking for a trustworthy and capable contractor.
Used CWS Heating for a yearly service. Easy to book. Given a date and time. Work done no nonsense, great job. Thanks.
Excellent team. Very quick communication. Competitive quote and good after-sales support. Highly recommended.
Fantastic efficient job, exactly what I needed and I was very specific! Great attention to detail and really respected my home as they went.
Great Service and information provided during out boiler service. On time and efficient. Thank you!
I’ve been using CWS Heating Ltd since 2023, and they are not only great professionals but also people with big hearts. They never leave you alone with your problem and always go above and beyond to find the best solution in the shortest possible time. Our gas pipe was accidentally damaged by a handyman, and even though the team was fully booked, they still found the time to visit us the same day to assess the issue and returned the next day to fix everything. They understood how difficult it was for us to be without heating and hot water during the winter with two small children. I highly recommend CWS Heating—they truly care about their customers and deliver exceptional service.
CWS Kenilworth have been brilliant. Just moved in and the boiler wasn’t working no hot water or heating, telephoned spoke to a lovely lady Claire who helped arranged for engineer to call the same day. Cannot thank Ben, Shane, Luke and Claire enough for an amazing service. Very professional and knowledgeable. Would definitely recommend. Thank you 🤩
Excellent service. Would recommend 100%
Have used CWS for decades. Very knowledgeable, very helpful, very organised.
Steller Team, Ryan was professional, helpful and got the job done. Easy recommend.
Always a great service from CWS . Highly recommended for installations and service.
We've been customers of CWS for almost 20 years, and just had the original boiler from them replaced. Great job by Tyler and Shane, definitely recommend CWS.
We have been customers of CWS Heating for years and have always been pleased with the professional service they provide. The engineers work efficiently and carefully, and offer excellent advice and help when required. Thank you Ben and Team.
Efficient and friendly boiler service from Shane today.
Have used CWS Heating for many years. Can highly recommend their services. Just had yearly boiler service completed by Shane. Completed quickly and efficiently. He gave a few good tips regarding the boiler/radiators.
Always great service from this local, family run business. Have used Ben and his team for many years and wouldn't hesitate to recommend them.
I have been using CWS for all my projects over the last 20 years. Always provide outstanding workmanship and competitive pricing. They always go above and beyond, I would highly recommend Ben and his team for any plumbing and heating projects you have. Brilliant service. Thank you
Boiler service today Another great service from Shane and Luke Company fitted new radiators early this year
Great clean efficient service.
Always professional, efficient and great plumbers.
I’ve used CWS for all my plumbing, heating and bathroom/clockroom refurb’s for the past 20years and would highly recommend them.
We always recommend CWS. Consistently good service, reliable and reasonably priced. Had our Boiler & fitted by CWS, great service
I recently had my boiler serviced by CWS Heating. Shane and Luke were polite, friendly, helpful and knowledgeable. I highly recommend this company who pride themselves on giving great customer service. Thank you!
Brilliant pleasant service. Thank you!
Reliable friendly local plumbers! Ben & co are a great company who've looked after us well over the years from larger plumbing projects to regular boiler servicing and the odd emergency. Unfailingly helpful and reassuring whatever the problem.
Prompt, polite and professional as always.
Thankyou so much for the prompted service to our boiler , work was undertaken on time to a very high standard and to our entire satisfaction, I would have absolutely no hesitation in recommending you to friends and family and anyone that needs first class service,
We have been customers of CWS Heating for a number of years. They have previously installed a boiler and a direct pressure water system for us and we have our boiler serviced each year through their annual service agreement. Ben is always most helpful and Shane who carried out our service today was also extremely helpful, spending time answering questions and giving advice. Nothing is ever too much trouble and work is always completed professionally and to the highest standards. We would highly recommend.
CWS are awesome! A family business who really care about their customers and go over and above to ensure they are looked after - by providing sound advice, always being willing to help in a crisis and genuinely suggesting what is really needed and when, for the best outcomes possible. Ben, Shane and all the engineers are friendly and super helpful and Clare and the office team, top notch. The easiest five stars to give!
New home. Very helpful
Shane was a very knowledgeable and was the only engineer to empty the magnatex filter. Apparently too difficult for previous visits.
Ben and his team are incredible. Nothing is ever too much trouble and the service they provide is exceptional. Thanks for everything.
Had a quote Monday, new boiler fitted by Friday. Easy no hassle service and boiler works brilliantly. More energy efficient than the last one and very quiet. Barely know it’s on! Highly recommend
Excellent service, were really efficient and tidy and also put a stopcock in which was in the below flat before. They also did it at a very reasonable price. Can't recommend them enough!
I have used CWS several times including annual boiler servicing… latest job was fitting a combi boiler, the job was completed ahead of schedule and the team were great. Very tidy and professional. No hesitation to recommend.
Really reliable and professional team, they did a great job of replacing our cylinder recently and worked late to get us up and running during the cold spell. Wouldn't hesitate to recommend.
You guys put me a Vaillant Ecotech boiler in recently. Great installation and very friendly guys. I also had a Sensoroom smart thermostat fitted but at the time I had not installed the app on my phone so didn’t immediately connect. When installed it didn’t work. Ben came back to sort it and it turned out to be a link that wasn’t connected. Vaillant hadn’t bothered to say it was needed. Now working well. Thanks Ben.
CWS Ltd replaced two radiators in the lounge . Excellent job as always and everything left neat and tidy. Very good company to deal with. Highly recommend 👍
Ben and his Team were very helpful and did a great job in one day. Would recommend them anytime
We had excellent service from CWS. They responded promptly, came when they said they would, and completed the job efficiently. We have had no problems with the equipment installed. The people who did the work were very nice and helpful.
Professional and trustworthy, Ben and his team are always 100% reliable. Definitely recommended!
Ben and Ricky did an amazing job on our downstairs cloakroom. It was completely stripped out and renewed and is now looking fantastic. There was minimal dust and disruption. We would highly recommend them.
CWS provided an excellent service from site inspection to recommending the right solution for my apartment including updating the system to comply with the latest safety requirements. I am very pleased with the installation and professional approach of CWS
Very pleased with the friendly and efficient service from CWS. They brought order to the pipework in my loft, draining down the system and moving and flattening out pipes to the joists.
Would recommend CWS without hesitation. Very professional and tidy workers and they made changing our boiler really painless by completing and registering all the paperwork
Professional and friendly service from a lovely family owned business. Ricky and Ryan top draw tradesmen who did a fantastic job, respected our home and left everything neat and tidy. Ben responded speedily in providing a quote and scheduled the team in to replace our boiler in quick time. Great service all round. Highly recommended.
Usual great service
Ben at CWS has installed a new boiler for us with friendly professionalism throughout - from talking through options and costs in advance to carrying out the work neatly, swiftly and efficiently. Would not hesitate to recommend. Thank you Ben
I have been a customer of CWS Heating from the moment that I arrived to the area. During this time, I have experienced their work from small to large jobs. They are knowledgeable, reliable, professional and their work is of very high standard. I am also very happy with their service because they are very respectful: they always arrive on time, are polite and clean up afterwards.
Many thanks to CWS Heating, Ben and his team for an excellent job in fitting out and converting our new Bathroom/Shower room and downstairs toilet to help with my wife's disability issues. From initial competitive quotations, through to providing excellent advice and guidance, accurate booking dates and times to final completion, Ben and his team of Ricky, Ryan and Martin the Tiler were completely reliable, hard working, courteous and friendly at all times. Totally professional and high quality service all through the job and are to be highly recommended for the work carried out.
I would highly recommend CWS heating. Honest advice, value for money, professional installation, excellent product knowledge and excellent customer service. All visits were punctual., Great communication and the after care provided was exemplary.
Ben, Colin and their team are very professional, and I am very pleased with the replacement of my old boiler. Ben visited my house in Warwick and provided a competitive quote and suggest the best solution. Communication with him was brilliant and he was prompt to respond my calls/emails. Ricky, one of their gas engineers works hard and very efficient and done a tidy job. I highly recommended CWS Heating Ltd and would use again.
Another excellent job done by CWS. New radiators fitted, professional, no mess and very efficient.
Ben and his team completed the installation of a new boiler to my house without any problems and with total professionalism. I would highly recommend CWS as a company and look forward to using their services again.
Ben and his team are very professional, tidy and efficient. I’m very pleased with the replacement boiler they installed for me. Highly recommended!
Cant recommend the lads at CWS enough. Amazing work! Will be using again for future jobs.
New boiler fitted - excellent job, friendly and hard-working staff. They left the place very clean even though they had to lift carpets and floor boards to fit new pipes. Highly recommended.
Ben is an excellent tradesmen. He was prompt to respond, visit, quote and book the job in. His quotes are competitive (boiler repair and reworking of plumbing and supply and fit four radiators.) Ricky, one of CWS's team works hard, efficiently and goes the extra mile to carry out a thorough job. Can't recommend this team enough.
Very pleased with the standard of work in fitting a new boiler and some pipework. Started and finished when they said they would. Polite and efficient service with no fuss.
Friendly and helpful staff - sorted out our urgent boiler problem quickly and professionally- would highly recommend Ben and his colleagues.
Brilliant job, showed up when they said, fitted us in as soon as they could as we were without heating and hot water with 3 small children. Got it all sorted and installed within a few hours, would definitely use again!
CWS just completed a full heating system installation at our property and we could not fault the service. We had a detailed quote just a few days after first getting in touch and the ongoing communication was great. The guys were really reliable and friendly and kept everything tidy as they went - would highly recommend.
Excellent quality job carried out on time
Thanks for quick and efficient supply and fitting of 7 TRVs to my central heating, making it much more controllable. Despite the number of different sizes required, all was done tidily and cheerfully.
Many thanks to Ben and his team, for their prompt, courteous and professional service in fitting a new Boiler replacement and new flue in a day. The quality and efficiency of their work together with their attentive customer service was first rate and we will have no hesitation in using them again in the New Year for our new bathroom requirements.
Replacement of several radiators and new piping. Excellent service in all aspects, highly recommended. We have also used their boiler maintenance services and experienced the same high levels of service.
Thank you Ben & Ben for doing a great job. Old boiler removed, new one installed, Nest thermostat installed. Turned up on time and the job was finished quicker than I thought. I definitely recommend them and would use again.
I had a complete heating system booked in. I was so worried about the disruption and mess also how was I going to move the furniture. The team arrived on time, explained everything they were going to do and my anxiety levels went away. This team is fantastic, full explanation at each stage. They moved furniture, took up carpets, and cleaned up after each day. After 3 pleasant days, I really did nothing apart from putting kettle on. My house was left as they found and had all new radiators and new boiler. Iven clear explanation about how the system worked. Everything was put back as found, carpets look untouched. This company is amazing, professional and very helpful. I would recommend them and give 5 stars every time. A big thank you Mr & Mrs Jackson leamington spa
I was immensely impressed with the service provided by CWS. They always respond back and are on time and if you raise any concerns, they will address them. I cannot thank them enough and the customer service is more than excellent. Please do not hesitate to use them as I know they will not let you down. It is a sheer pleasure to have reliable professionals doing the job. Keep up the good work and don’t change the way you conduct business.
CWS replaced our boiler and went out of their way to ensure we were happy with the end result. Extremely diligent and tidy and I would highly recommend them. Great job.
Excellent professional service from Ben and Ricky. They're skilled and hard working and it shows in the end result. They left the house as they found it, cleaning up behind themselves. Highly recommend.
My grandparents recently moved house and were unable to get in and out of the bath and both had fallen attempting to do so. I called CWS Heating who appreciated the situation and sent someone round the same day to measure everything up and prepare a quote. Less than a week later a new shower cubical was fitted which was a huge relief to me and the family. The quality was excellent, the guys were so professional and my grandparents can now use their bathroom without worrying about falling. To quote my grandad it was "superb" service. Highly recommended!
Just had our boiler serviced by Colin. Very professional and would highly recommend CWS.
Colin and Ben relocated our boiler. Communication was brilliant and they did a very tidy job. Highly recommend!
Good service
Colin Ben and Ricky, great chaps. Fitted boiler in a day. Efficient clean. Would highly recommend.
We have an old system and although the boiler was working there was no heat at all in the radiators. Colin found the problem and fixed it. Good quality and reasonable charges. I will use CWS next time we have a heating problem.
I had a small problem with my boiler and CWS came out the next day and repaired it within an hour! They were very friendly and professional I would strongly recommend to anyone.
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2003
- MCS NAP-75859
- NAPIT
- RECC
- Free quotes
- Domestic work
- Landlord work
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