Entire Group Ltd
4.8(97)Swavesey • RECC • MCS




Services
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Water softener installation
Reviews
4.8
good experience. Dean was a friendly young man and explained exactly what he was doing and why. I have already asked their advice about a different plumbing problem and will employ them again to fix it in the near future.
Highly Recommended ⭐️ ⭐️⭐️⭐️⭐️ Excellent service, professional, efficient, punctual and very kind. Special thanks to Adam and Melonie for their exceptional customer service and professionalism.
Exceptional service from Nicola in the office and Adam that come to repair our boiler. After having another company come out and tell us a fault to then Entire come out and tell us it’s not that it is another part makes me nervous to use other companies now. Adam is very knowledgeable, friendly, helpful and will explain in a simple manner of what is being done, has been done and what he was looking for. I cannot thank them enough for the service they provided has given me great confidence in wanting further work done from them.
Ed did a great job at installing a bathtub under an existing shower and Kevin was very helpful in arranging the replacement of the flooring to fill a gap from the bathtub installation. I'm very happy with the final result and I'd highly recommend the Entire Group!
Kevin and his team were excellent, easy to deal with and very helpful Great service and I highly recommend them. 😀
Would give ten stars if we could. Entire did our bathroom last year and we have just had our kitchen completely redone, including a new ceiling and the walls plastered. Greg, our fitter was, as always respectful, clean and tidy. Greg is a perfectionist and ensured our kitchen is perfect. The electricians, plasterer, flooring person and decorator were all tidy and respectful of our home. We can’t recommend the highly enough.
Our experience was totally positive from the initial call out to the completion of the work. Our engineer, Ed, was polite, clean working and efficient; further he arrived on time! Our experience with the electrician, Sam, was similarly pleasing. We would be happy to use Entire in the future.
Amazing service from the team. Special thanks to Michelle and Ed!
I can highly recommend Entire Group, the customer service has been amazing. A big recommendation to Adam (engineer) for his professional and cheerful manner.
Excellent work on installing safely hand rails, new shower head etc, and water conditioning system. Employees always very pleasant and helpful
Thanks for your prompt service...didn't like the VAT but No Worries (i'm in Australia ha) well done Guys...
Initial response exceptional.Work carried out to a very high standard by Adam who was friendly and approachable, giving relevant advice when asked.We would definitely use them again.
Excellent job from start to finish. Thanks to Greg and Ed for their politeness and their neat work. We are very pleased with the finished product.
We have had 4+ jobs carried out by Adam at entire He is a vsry good plumber and friendly / helpful
Exceptional service from the whole team. From of sending an e-mail to completion of the requested work. Highly recommend. Our one stop company.
We've used Entire for 3 pieces of work in the last month, including an emergency call out for a leak. They've been fantastic. Responsive, friendly, accommodating and reasonably priced. Thank you
Great service, efficient and quick and a very knowledgeable engineer - thank you - will use again
On May 28 Adam came from Entire Group to give our ageing radiator system a PowerFlush which took the whole day. He was thorough and careful in his work to make sure that all the 11 radiators were functioning properly by the end of the day. Next Winter will be the big test, but from all we can see so far, the system works again and the PowerFlush was carried out in a conscientious and careful manner.
Great work, very friendly.
We have just had our bathroom totally replaced by Greg. The work was faultless and he kept us informed everyday. Would definitely recommend the Entire Group.
Quick and efficient, excellent service.
I think this is the fourth or fifth time Entire have done work for me. Greg was brilliant as usual and Melonie in the office is phenomenally efficient. Once again, I could not fault Entire.
The engineer was very pleasant and polite. He got on with the boiler service with no fuss and tidied up after himself.
Fantastic service, quick and reliable and very helpful
Just wanted to say how impressed I've been with the team. Had to call them out twice recently. Great service and fab team. Thank you!
Very friendly. Very fast responce. Willing to listen and rectify any issues and as a result I would rate their customer care and after service extremely high. Would recomend in a flash! I love to support local businesses and only a mile away. Will definatly use in the future.
Attended very quickly. David was polite courtesy and very efficient. Would highly recommend.
Prompt, efficient and great customer service.
Fantastic workmanship and fantastic people too
Nice friendly, efficient and easy to deal with contractor.
Top quality service. Friendly, helpful and professional. Thank you
Excellent annual service for our boiler, very responsive, friendly and professional, fully recommend!
These guys did a great job at fixing a small plumbing leak I had for a very reasonable price. Thoroughly recommended.
Entire has been very unreliable and bordering on dishonest on a number of occasions. They 'serviced' an old boiler several times - call outs and parts, but no joy. We then replaced the boiler with another company. Still, Entire badgered me for an annual service. By mistake (too many emails and reminders), I booked an appointment, and was charged even when I tried to send them back. DO NOT USE THEM.
Exceptional Service from Entire Group Ltd From the very first phone call, I was impressed by the professionalism and warmth of the Entire team. The lovely lady who answered was courteous and reassuring, and the response time was incredibly prompt—exactly what you need when panic sets in over a leak or boiler issue. Special thanks to Dean, who arrived at the end of a long day but remained friendly, focused, and thoroughly professional. He quickly diagnosed the problem and made the entire experience stress-free. It was an absolute pleasure dealing with him. I genuinely can’t praise this company highly enough. Their service was efficient, friendly, and reliable. I won’t be using anyone else in the future.
very happy with Deans work. He was very friendly and helpful. Thanks very much
We had a boiler service and a dishwasher installed by Entire. Both jobs were completed without much disruption and to a high standard. The workers were courteous and mindful of removing shoes. Would definitely recommend
Dean was very helpful and friendly and sorted out our issues quickly and efficiently. Highly recommended.
All staff I encountered were knowledgeable, friendly and professional. Works were carried out in a timely and efficient manner as quoted and we're pleased with the results.
Excellent annual service of our gas boiler.
Excellent communication and service.
Dean was polite, efficient & very professional. He completed the service with no mess and was very thorough. I would highly recommend the Entire Group.
Fantastic service with a quick appointment and resolution. Highly recommend, thank you so much
David was very professional and helpful.
Always a pleasure working with Entire. They care about doing a good job, and they do.
Very efficient, did a very good job.
Job was done and fixed, however replaced part just discarded on the landing and heating not put back on after work finished so not a 5 star experience
Very quick to sort out our problem. Job done ro a high standard. Thank you
The Plumber arrived on time,on inspection immediately the problem. Unassembled the toilet system, replaced the problem items and reassembled. The syatem leak was cured and the area was clean. Will use this company again.
We are extremely pleased with the service received from the Entire Group, from a boiler service that condemned an old boiler, through an emergency replacement of an immersion on the hot water tank, to the final installation of a new boiler. Their employees are a credit to the Company. Mark responded quickly to a call to say that we had no hot water due to the Immersion failing, and fixed the problem within 3 hours of the initial call. The installation of a new boiler was completed by a very cheerful (Sir) David, who was thoroughly professional throughout the process. He kept us informed of what he was doing, and ensured a trouble free experience.
This week Entire serviced our condensing boiler and in a separate job replaced kitchen taps. Both carried out efficiently by helpful and courteous engineers. The office is well run and turns round invoices quickly. Recommended.
I phoned for a gas boiler service earlier this week and was given today's appointment. The engineer was fast, polite and friendly, explained what he was doing and pointed out a future problem that needed attention - excellent!
I have always received friendly polite engineers who are professional and say they enjoy working for this company. I feel therefore they do a much better job than some companies I have previously employed. Would recommend.
These guys are thorough! You might be able to find someone a tad cheeper - but, believe me, sitting in a freezing home during the Beast From the East is not fun. I've dealt with them for some years. They've got the kit and got the experience and will explain what they are doing. So you might learn something as well which could well pay off during the depths of winter.
Great boiler service done by Lee, would recommend
Very satisfied with all the works carried out by your company Mark,and Dave were very thorough in everything that was carried out .
Regrettably although their plumber was polite and efficient, we consider we were totally ripped off. Without warning of the price they used parts from a supplier costing more than 35% more than available from Screwfix, Toolstation etc and then added a 20% mark up (before then VAT on top). An hour and a half straightforward replacement of a shower pump cost over £900. I strongly recommend against using them.
Boiler failed in a frigid January and Entire replaced it with a brand new one within a few days. Engineers fully explained how everything works and couldn't do enough to help us. Great support & service and highly recommend them.
Quick response, Good service, and professional staff.
Prompt service, staff very friendly and efficient. Nice company to deal with.
We have been delighted with the work this company has done. Professional, thorough and very clean. I would recommend Entire to anyone looking for plumbing work
WC refurbishment. First class job. Diligent and detailed worker. Pleasant polite and prompt. A first class professional job
Entire Group did a really professional job on replacing my ageing heating system. Tradesman arrived on time, got on with the job with no fuss. The installation went perfectly, my new boiler fitted perfectly in the kitchen cupboard and it was possible to use the existing flue which made a really neat job. I have no hesitation in recommending this company, first class.
I booked an appointment for a tenant gas safety check at 11am, specifying that I would be traveling over to the property for the appointment. I received a voicemail at 9am (couldnt take the call as I was in a meeting at work) saying they'd be there in 25 mins, ie before 9:30am. I rushed over, only to have the engineer say he'd forgotten a piece of kit to do the job and that he would be 40 mins to get it and get back to me. If I book an appointment at 11am, I get there may be some flexibility in timings, but not more than 90mins. I can't be waiting in all day, losing half a days pay or more, for an engineer to rock up when they want. The fact he forgot his kit was just insult to injury. Not a good experience and I'd be wary of using this company again.
The service engineer called to say he was 20 minutes away. He was really thorough in servicing the boiler, called us to look at something that wasn’t an immediate problem but could be in the future. He tested in the attic and outside and left us confident that a full service had been done well. He was personable and professional. A great service!
Amazing company.I highly recommend them. Our old boiler broke down on the coldest night for 12 years and couldn’t be repaired. They were quick to come to our rescue and fitted a new boiler. Everyone was really helpful and professional. Our new boiler has been in for six weeks now and we can’t believe the difference the new boiler made. Our home is now warmer than its ever been.
This involved a cold water tank replacement from an old galvanised leaky one. We were patient to get the problem resolved after 3 weeks delay due to the Cambridge factor. However great service from start to finish and original quote not far from mark. Thank you and will use again without hesitation. Thanking you all for your attention. Regards Mrs Christine Foster & Roger Bourne
We have been using Entire Group to service our heating system for a number of years and have always found them to be professional, friendly, knowledgeable and provide a great service. Michael and Lee were both very helpful and kept the place clean and tidy. Would definitely recommend.
Entire offer a first class service. Highly recommend them we at Lets Rent Cambridge use them for our plumbing works. Staff are very efficient and helpful and great to deal with
Professional, on-time, friendly, knowledgeable, excellent service. Highly recommended.
Great Service, Have worked with them for about 5 years now for many jobs. Would highly recommend.
Brilliant customer service and quick response to my call. Can't thank them enough
I've been using this firm for more than 10 years. They are reliable, pleasant to deal with, and their charges are reasonable. What more could you ask for
Excellent service. Entire installed a new boiler for our house after our old one finally gave up after many years. From initial discussion, through implementation and after-care we've found them to be faultless. We have used them before for a bathroom installation... Highly recommended!
As always Entire provided an excellent service and their engineer was very professional.
Full Bathroom refurbishment. Very professional from start to finish, a dedicated and conscientious team covering all aspects of the fit-out, attention to detail, adaptable to any changes required, a hardworking team, and would highly recommend.
Prompt efficient service. Would recommend.
Brilliant service from Ben who came today to sort out a leaking toilet. He quickly identified the fault and a installed a new cistern promptly. Very professional from start to finish - thank you.
Friendly, helpful and efficient service. Reasonably priced too.
Area
Opening times
- Monday8:30 AM – 5:00 PM
- Tuesday8:30 AM – 5:00 PM
- Wednesday8:30 AM – 5:00 PM
- Thursday8:30 AM – 5:00 PM
- Friday8:30 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2007
- MCS APH-47834
- RECC
- Domestic work
- Commercial work
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