AEC Solar Division Ltd
4.9(41)Shiptonthorpe • MCS




Reviews
4.9
Had a great experience from start to finish from installing solar panel panels and Tesla battery easy to work with these guys very professional and when it came to the install the installers very tidy and they knew what they were doing gives you a lot of confidence in this company would highly recommend
Rob recently supported us implement a Tesla battery storage solution for a prestigious sporting event. There were serious time constraints to deliver the project and Rob and his team ensured we were good to go live as planned. Rob also provided fantastic support during the deployment programme. Highly recommended and thank you Matt
Installation March 2024 – faulty installation and lack of aftercare Installation itself involved a number of issues. VAT was initially charged where it should not have been. Confusion at AEC over the installation date, with contractors arriving earlier than agreed. The scaffold company had been given insufficient meterage. The roofers were delayed because the correct number of fittings had not been supplied. The armoured cable was supplied too short, resulting in an underground joint, we were told its length had been estimated using Google Earth. The inverter was installed higher than the position recommended in the installation manual, meaning steps are required to read its screen. We were offered the opportunity to have this changed, but by then we wanted the installation completed. Some components were left over and their intended locations were unclear to the installer until we pointed out where to fit those as per installation manual. We also purchased items ourselves which we understood had been included in the agreed installation, we subsequently requested and received reimbursement. The wiring diagram supplied to us was generic rather than specific to our installation. There was pressure to complete the work without returning the following day. Accurate testing would have shown an issue. The system’s power generation operated as expected and apart from a battery fault which developed later, we were generally pleased with its performance. June–September 2026 More than two years after installation, we discovered that our socket supply was measuring approximately 137–138V and testing indicated an open-earth fault, with approximately 90–91V going to earth. This is a serious electrical safety concern and we stopped using the solar system while seeking professional advice. We initially suspected a bad connection in a junction box and corrected that, but the fault remained. We contacted AEC throughout and were told that Rob Atkinson had been informed, but we did not receive a response. We also attempted to contact Rob directly. It took more than 20 calls before we eventually spoke. During that conversation, we were told: “I have had enough of your complaints, I no longer want to have anything to do with you, you are abusing my staff… find someone else.” Rob then ended the call. We dispute that we had abused staff. We subsequently obtained advice from other electricians. They expressed concerns about aspects of the installation as well as the earth fault and advised to contact the original installer asap. We identified installation instructions and a wiring diagram in the equipment installation manual which was relevant to the fault. We contacted another solar installer/electrician who recognised the fault immediately and explained to us that this was an installation oversight with the dangerous fault having been present since installation more than 2 years ago. It was remedied. All resulted in considerable inconvenience, stress as well as expense and huge disappointment with the way in which our issues were handled. Our experience has therefore been mixed: the system itself initially appeared to perform well, but the incorrect original installation has caused us to have no further confidence in AEC. Based on our experience, we would not choose AEC again and would recommend that prospective customers consider the pricing, installation, documentation and aftercare arrangements carefully before proceeding.
I chose AEC because they were a local company and had good reviews. The sales process was more of a chat than a sell which I liked. The quote came quickly, they made a few adjustments to it without hesitation and I wasnt pressured. The slowest part of the whole job was Northern Power Grids part which they really dragged their feet on BUT AEC copied me into correspondance so I knew it wasnt them. AEC use their own engineers on the whole again I like that. Scaffolders were efficient and the lads fitting the panels did a really neat job. The electrician that connected everything was excellent, did a neat job and was tidy and very good to communicate with. He helped me download the relevent apps and set things up. The solar is really performing well so far so I am happy. If you are considering Solar and Battery I would recommend AEC. You could probably find Joe Blogs electrical who might be a bit cheaper BUT AEC provide a great service and give confidence that they know what they are doing and will still be around in a couple of years if backup is required.
Would highly recommend AEC, Rob came and helped us with the initial quote and was very knowledgeable and genuine with no hard sell. The installation ran to time and the team were friendly and unobtrusive and literally just cracked on and got it completed *in the day, including replacing a few damaged roof tiles as part of the service. Just a great and easy service !
Well designed and a very efficient installation. Very knowledgeable and friendly staff who made several recommendations to improve and maximise the efficiency of the system installed. Highly recommended!
We recently had our solar panels with battery storage installed in York by AEC Solar and we had a great experience with this company. Communications with John and Rob for the quote, system advice and booking installation were great, and the installation itself was completed perfectly by Mike and the rest of the team. They were lovely to work with and perfectionists which is what you want when trusting someone to work on your home.
We had a very positive experience with AEC Solar from start to finish. We obtained several quotes from a range of companies, but AEC stood out as the most competitively priced, with no hard sell and the most professional approach throughout the process. We chose a system comprising 44 roof-mounted solar panels and four Tesla batteries for our property near York. Since installation, our reliance on the grid has been dramatically reduced. The intelligent Tesla energy management system ensures we maximise savings by storing energy from the grid during the cheapest tariff periods. It also learns our household's energy usage patterns and automatically adapts to optimise performance and efficiency. The entire project was handled professionally, and we are delighted with both the installation and the results. We would highly recommend AEC Solar to anyone considering solar and battery storage solutions in York and surrounding areas.
I recently had a solar installation completed in Pocklington by AEC, and I’m extremely pleased with the entire experience. From the initial consultation through to final commissioning, the process was handled professionally and efficiently. John Faville provided expert advice and guidance throughout the whole process. He was always responsive to our calls and requests. The system installed included a Tesla Powerwall, which has already made a noticeable difference in how we manage and store our energy. The setup works seamlessly, allowing us to maximise the use of solar power throughout the day and into the evening. All work was carried out on time, exactly as promised, and to a very high standard. The installation team was punctual, tidy, and clearly experienced, ensuring everything was completed with minimal disruption. Overall, the project met—and in many ways exceeded—my expectations. I would highly recommend AEC to anyone considering a solar installation in the Pocklington and wider area.
I couldn’t be happier with service I have received from AEC Solar. From pre sale visit through pre sales questions, quote, follow up, logistics and installation, they have been great. I strongly recommend the Tesla battery system for optimal performance and efficiency along with the solar panels.
Great company, very friendly and super installation- very pleased with our solar panels and batteries, highly recommend
Fantastic! From the very outset dealing with Rob and John through to the installation by Mikey and Toby, the entire process was brilliant. I discussed various systems and options with Rob and John and ended up with a system comprising of 21 panels, two batteries and a car charger. The system works seamlessly however checking the app can become addictive to see the amount of power that is being generated at any one time. The quality of the installation is second to none and in my experience, if anybody at AEC wouldn’t have it like that in their house, they won’t do it in yours! A very happy customer here and I would recommend AEC to anyone.
We have now used AEC Solar three times. Initially contacted them to find and repair a fault on an existing system, then installation of additional panels and moving control equipment during an extension. Courteous, helpful and incredibly knowledgable - we received outstanding service from the team on every occasion and would recommend AEC to anyone.
Installation went well on 1st. April. The problems being with Octopus's Smart meter. It required two visits from their engineer to change the top half of the meter, and then later to recalibrate it and replace the remote monitor. I swopped broadband supplier from EE to KCom not long after panel installation, - had this any effect ? Octopus have only last week sent invoices for May + June & July for electricity supply. But, have yet to tell me the credits for any exports to National Grid
The whole process from start to finish was very smooth and professional. We were especially drawn to the fact that the company uses their own labour and not subcontractors. The work was carried out on time and everything was left clean and tidy.
We contacted John Faville from AEC to discuss having Solar Panels fitted, we were complete novices about Solar, but John did a great job explaining everything! When it came to the day of installation, the whole process was done brilliantly by the guys on the roof and the electricians in the loft. Thank you very much, we would recommend AEC to anyone who is thinking of having Solar panels fitted.
I contacted Rob and his team when we moved into a property that had some solar panels previously installed by AEC. We were struggling to understand how to use the panels and connect them to our account and remove the previous owners. I text Rob asking if he could spare an hour of his teams time to come and assist us and give us a quick lesson on solar panels! Mikey came within a few days and was brilliant, despite a chaotic house with a screaming baby and wild toddler he managed to disconnect the system from the old owners and reconnect our WIFI and get us connected. This wasn't easy as our wifi required some configuration to enable this. Once sorted Mikey explained everything to us and gave us some really good advice around what energy provider to use to ensure we get the best price if we sell back to the grid. Thanks so much, will definitely be using AEC for any electrical work we need in the future.
Came to fix my solar system after roofers removed and reinstalled some panels incorrectly. Discussed what was probably needed and adapted what was actually done when doing the job, so came in cheaper than expected.😃 It was a struggle to find someone who actually wanted to repair a 14 year old system, most were just trying to persuade me to replace it! So glad I found AEC!👍
We can highly recommend AEC to everyone. What a lovely group of chaps, and hard working! We felt particularly sorry for the roofers on 2 blistering days of work! They are all a complete credit to themselves and for AEC's image. We are absolutely delighted with how everything looks, and performs. It's a solid 5 stars from us!
From my first point of contact until completion of the work, I found AEC to be knowledgeable, professional and the most of all, highly skilled. All members of the team were hardworking and conscientious. Their meticulous planning and organisation meant there were minimal disruptions to my business while the installations were carried out. AEC have gone above and beyond with the work that has been done. By taking care of everything, from applications to registrations they have made the experience completely straightforward. I cannot recommend AEC SOLAR highly enough Rob Drake Drakes Garage
I had to find a company to replace a battery that had gone down in my system, my previous company in Durham had liquidated. John was straight on to it for me and sorted a replacement under the warranty for me. That is what you call excellent, after sales service. Well done & thank you John.
We used AEC to fit and EV charger at our business premises as we wanted a specialist but also a local company. They came and did it within a few days and also returned to iron out some issues we had with using it. Great service, will definitely call on them again.
I had solar panels, inverter & battery installed, John & Rob at AEC were very professional and answered my questions and query’s clearly and thoroughly. The install day the weather was terrible but the team turned up on time and completed as much of the install as was possible, they returned the following week to complete the install. The install team were punctual, polite and cleaned up after completion.
We had a problem with our Inverter and approached AEC along with another couple of companies. The service from start to finish from AEC was exceptional and we would certainly recommend them to others.
Absolutly brilliant, i have herd so many horror stories of solar system installs but AEC Solar was a smooth, very helpfull and plesure to deal with. Thank you AEC
Excellent service from AEC Solar. Initially with John who assisted with designing our solar package through to the installation led by Mike the electrician who also guided us through the phone app to monitor the panels performance, staying until 7pm to ensure we were happy. The system is working better than we thought already. Thank you for a very professional experience.
We contacted AEC solar division when we were having some issues and faults on our current solar system. They came out and assessed the system to find there were quite a few other problems that needed addressing. So Rob and the team got to work on a full fault find and repair. The team were very professional and friendly and we would have no hesitation in contacting them in the future. We would highly recommend.
Fantastic quick service, great engine Rob was perfect at keeping me informed every step of the way
AEC solar installed 16 panels, a 5kW 3-phase Solis inverter and compatible 3-phase Puredrive batteries. They were incredibly professional throughout, with exceptional workmanship (including roof work and finishing). We had an issue with the performance of the inverter, but not due to any fault of AEC and they supported us all the way through to a resolution. I'm sure other installers would have just ditched us to deal with it ourselves. I can't recommend AEC enough.
We had our panels and 2 batteries installed March 2023. Excellent charging all summer and into the autumn. We even get some charge in the winter so our electricity costs have been considerably reduced. With payback, from your provider for excess electricity that you generate, this is a really worthwhile investment.
Excellent service from start to finish. Couldn't recommend AEC Solar more.
Excellent system including battery that was installed by a professional company who turned up on time - highly recommended.
AEC Solar installed us a 6kw solis inverter with 2x Puredrive batteries . The process was hassle free from start to finish . Our system has been in 6 months and is already over performing in comparison to our proposal . Highly recommended
Fabulous service, really pleased with the work. Would recommend to anyone
A practical and bespoke installation of a solar system to a grade2 listed house. Excellent quote, prompt installation and customer care.
Rob came and fitted a new inverter to our solar system. Very swift operation and a very tidy job made highly recommend AEC solar division
Top service by Rob and his team
AEC Solar provided a top quality service. Thanks again.
I had a full system installed 14 panels, battery, inverter and an eddi which uses excess solar to heat my water. The system was professionally installed with no mess or problems. My certification came through 3 days after install which enabled my export with no issues. My system is working well and I know if I have any problems AEC are available to support. I would strongly advise to use AEC solar division
Absolutely excellent. Responsive and timely. Never felt pressured. Delivered on time on price with great precision.
AEC Solar gave a very professional and friendly service. Transparent pricing and hassle free installation. First rate service. Thanks again.
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- Saturday9:00 AM – 2:00 PM
- SundayClosed
Additional information
- Incorporated 2024
- Scheme number NAP-74836
- MCS
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