LMG Home Improvements Limited

LMG replaced the roof, extended the gables and eaves to accommodate new external wall insulation and then installed and rendered the external wall insulation. The job was competed in a timely manner within the constraints of the weather. Communication between LMG and ourselves as the project progresses was excellent and the craftsmen completing the work were friendly and did a great job. I would recommend LMG

Professional service from start to finish , good communication throughout . Friendly , polite and good banter with all workmen . Job completed in a quicker time than expected .

Due to winter storms and exposed location of our home . We had rain water . penetrating through outside rendering into cavity wall and causing damp patches in our home . Unsure who to call and trust to do the work needed .We decided to contact LMG. From first point of contact they swiftly got a surveyor to check out the problem he came reassured us and explained what was needed to be done . We had a quote and decided to have the work done. A date was arranged for the removal of the cavity wall insulation .The work was completed in a day as the quote said .The workmen explained what they needed to do they put down protection on floor set up they were friendly professional and got on with the work in hand. Any mess was cleaned up at the end of day. The drill holes made for the extraction process of the insulation were filled and bricks taken out for the vac extraction were replaced with air bricks. We were very happy with their work. From the first initial phone call to work completion was a week. So that is brilliant. We would Highly recommend LMG and thank them all for their service

A simple experience from start to finish. LMG are very professional with clear and simple lines of communication - attended and completed the works when they said they would and the work is of a very high standard - if your choosing Solar this is the only company I would use

We’re very satisfied with our roof extension, external wall insulation and rendering. We’re particularly grateful that LMG was careful to keep us informed throughout the work about dates and time-lines. We found LMG staff to be competent and polite. We will definitely consider LMG for any future home improvement projects. Diolch yn fawr.

Really happy with level of communication throughout and the finished quality of our external insulation and render.

We are so pleased with the work that LMG have carried out - external wall insulation, replacing a flat roof and roof repair work. Without fail, they turned up when they were supposed to without any chasing at all. The job took longer than anticipated due to the weather but we were kept informed every step of the way and any work that could be carried out in the rain/wind/storms, was done - these men are not work shy in the slightest! All questions were answered promptly and we felt confident that they knew what they were talking about! The workmen were excellent, kept us informed on a daily basis of their progress and tidied up at the end of each day. The attention to detail and level of work was top notch, the whole LMG team couldn't do more for us from start to finish. I wouldn't hesitate to recommend this company, I think that the photos speak for themselves! Thank you LMG 🙂

The team did a marvellous job. Due to the weather the job took a lot longer than expected. We had external wall insulation all around the property and it looks lovely. But due to the non stop rain, a job which would have taken a couple of weeks took a couple of months. However, the company kept in contact with us during the bad weather and as soon as we had a break in the rain they were up to finish it. The gentlemen who carried out the work were great, covering everything so as not to make a mess and very polite and respectful of the property and the owners. Recommend them

The team from LMG have been absolutely brilliant throughout our experience with them. Matt in the office was so friendly and helpful, with extremely prompt replies to my initial queries which made me feel very confident in asking LMG to undertake the work in the first place (removing failing wall insulation) Rob arrived in short order to survey and explain the procedure. A matter of weeks later Mike and Lee arrived to carry out the works. We were warned it was a noisy and dusty procedure but tbh the noise was kept to a minimum by the efficiency of the team and no dust whatsoever entered the house. The area was washed down and clean before they left. Mike and Lee (and Nicky who arrived on the last day) were friendly and very easy to deal with. Mike took great care to explain each step to me plus an end of day run down, which was much appreciated. We are very pleased overall with the outcome of the works carried out and wouldn't hesitate to ask them to do work for us again.

Just had the rear wall.of our property rendered by LMG. We delighted with the result and the quality of the workman ship Their employees were very polite and attentive to detail. We would recommend this company.

Excellent from start to finish

Clear communication from start to finish. Advised of all stages of what was happening, advised of any issues encountered, what they meant and how they could be addressed. Guys doing the work were pleasant to deal with. Will look to utilise the company again for future work, thanks all.

The service from LMG has been excellent. It’s been a challenging few months with bad weather halting progress. Throughout the process Dean and Nicky have been proactive in keeping us up to date. They have been really flexible when adjustments were needed to scaffolding. The finish on the house is excellent and we can really feel the benefit of the insulation to the temperature inside our home. I would highly recommend this company and their professionalism and service.

Very professional company. Pleasure to do business with. I will be having further work done. The two boys that came to do the work were very professional and clean.

I can’t thank LMG home enough, turned up when they said they would and diagnose my issue where I had paid others to do before. They carried out the repair very professionally and I have Not add any issues since a big thank you and I will call you first again in the future.

Excellent service. Arrived on time cleared away after their work well and explained at every stage. Really glad to be rid of the cavity wall insulation - inside already drying up now. Means they were spot on with diagnosis of the problem.

I recently had Solar Panels installed on my bungalow by LMG. The service from my enquiry to installation has been professional, efficient and speedy. Nicky the Ops Manager explained how solar installation works very clearly, this gave me the confidence I was making the right investment to reduce my annual electricity cost. The install team led by Dan were amazing and worked in very cold temperatures with high winds, but not once did they moan about the conditions & got on with the work in hand. I am very happy with the work completed and would definitely recommend LMG from the experience I have had with them.

Company was brilliant arrived on time were great. Cleaned up after the work done organised throughout.

LMG just completed a job, replacing our cavity wall insulation and re-rendering our walls. They did a great job and were easy to communicate with, would definitely recommend.

Just had my house done with external installation with LMG ,the lads cleaned up after themselves every day when they finished .I was very happy with the work and I would highly recommend them .

Thanks very much to LMG team for making the whole process of rendering our home and having a new roof as seamless as possible.I am extremely pleased with the results of the work completed. LMG set out the process and the stages from the beginning and stuck to it. We had a direct point of contact for any queries, which is really helpful during the process. The boys working on our home were really reliable, respectful and hardworking. This is the second time we have used LMG and I would highly recommend them . My house looks amazing. Thank you very much. B Clemes

Surveyor called prior to appointment and was on time/polite. No issues there. Had 5 quotations for solar as advised by a WHICH.com advisor, LMG Were our 5th quotation. First 4 quotes were between £5800 & £6600 - LMG came in at £12,000 😳 for the same spec. Double the price! This is for only a 7 panel solar job on a terraced house. They also had to majorly over estimate yearly savings to lower payback, every other quote predicted yearly saving of £400-£700. LMG predicts £1070. If you didn’t want the jobs lads, just say it wasn’t for you.

I had terrible problems with what I believed to be damp or water ingress on the gable end of my end of terrace house, mainly on the 1st floor bedrooms.Our house is in a very exposed location on top of the mountain and it gets a battering from the wind and rain. I purchased the house as a renovation project and it needed remedial repairs to roof, valleys, chimney and rendering. I presumed that after I had carried out all of the work that the damp issue would go away, unfortunately that was not the case. I replaced all the doors and windows also so it was basically a newly refurbished house. My next thought was could it be that the end wall needed external wall insulation as it was very cold to the touch internally. I searched the internet for local damp specialists and external wall insulation installation firms to see if someone would come and look at it to give me their opinion on what the cause could be. I telephoned a number of them and they all wanted a call out charge which were very expensive and weren’t really very helpful as far as giving any advice whatsoever over the phone. I then found LMG Home Improvements and gave them a ring. I spoke to Matt who was brilliant and he gave me some great information over the phone but said an assessment would be needed, I fully understand that there’s only so much advice you can give without actually physically taking a look at the problem. Matt arranged for Nicky to come over and take a look. Nicky arrived on time and it was immediately apparent that he was professional and very experienced in his field. He carried out a full inspection and investigation and determined almost immediately that there was a lack of ventilation and that the problem was being caused by condensation, I had tried ventilation myself but it simply wasn’t adequate for the property. Nicky gave me a list of recommendations and assured me that the problem was not being caused by damp or water ingress and there was no need for any external wall insulation The assessment was almost a week ago now and I carried out all of the recommended work in just two days.This included installing a fan that runs continuously in the upstairs bathroom and trimming door to increase airflow making sure that the PIV fan was on constantly, making sure trickle vents were open in windows, putting air vents into redundant chimney breasts and treating the bedroom walls with anti-condensation paint ( not to be confused with anti-mould paint as they are totally different) The walls, in an incredibly short space of time, are now dry as a bone. The whole of the upstairs now feels warm and the air is fresh and dry. It is amazing. I am so happy that I found LMG. They are brilliant and didn’t try one bit to get me to have any work done which wasn’t necessary. I was able to do all the work myself fortunately but the advice I had from them was invaluable. I would 100% recommend LMG to anyone Thank you so much.

I had dampness issues internally in my 1926 house due to a brick path being several inches too high in relation to the internal floor and chemical damp course. Given problems with excavating and lowering the whole path I approached LMG who visited the site and suggested an effective alternative solution. On a final site inspection other issues showed up including a blocked drainage system for the guttering down pipe. LMG’s experience and expertise meant they quickly offered modifications to tackle the issues as they arose. The two members of their team doing the work were quick and tidy workers and pleasant to have on site ( not always my experience on past jobs ) and left the site swept and clean. I would go back to them for other future renovation projects and recommend their service.

I went to LMG for a quote/estimate for carrying out a re-rendering (which ultimately included external insulation) of my home. From the initial contact and property survey, to completion of the work, I found this company to be thoroughly professional in every way, and I have no hesitation in recommending them to anyone considering having this kind of work done.

Thank you for sending such excellent workers, everything was done with no disruption or mess and very friendly. Please pass on my thanks.

Proof is in the pudding and the reasoning behind my review now after over a year is based on a successful solution. My utility room was only a single skin brick wall and it was damp all year round. It was blackening in areas no matter how much I was constantly wiping down the walls and using refillable moisture absorbing dehumidifiers, it didn’t make a difference. Last July I contacted LMG and in the August I had the external wall insulation done on two outside walls of the utility room. The result after a year has been nothing but amazing. I have not had any signs of moisture at all. I am so happy I had this work done and would like to say a big thank you to LMG for the professionalism and communication provided. Would certainly recommend this company and its product.

Outstanding work. On time, no issues, perfect planning and communication.

Removed problem cavity wall insulation, added new pipeing , exterior wall insulation and rendered wall, and plastered inside, all perfectly, and very professionally done. Can`t recommend enough.

I would highly recommend LMG. Matt and James have been so professional and done a wonderful job of replacing our roof,soffits,facias and downpipes. Nothing has been too much trouble. It has been an absolute pleasure to deal with them. They may not be the cheapest quote you get but they will be the best. Can't praise them enough.

Work was carried out in a professional manor, cleaning up everyday and left my house looking as if nothing had been done , after filling all the holes back in. I highly recommend this company.

Fantastic experience dealing with LMG, especially Matt and James who couldn't have been more helpful. Thanks to all the team for the new solid floor insulation and the brand new roof. Top quality workmanship.

Brilliant professional company. Worked to a good timescale and kept us updated along the way. We're considerate during the work process and finished the job to a high standard. We initially had them complete insulation and render with a roof replacement but then had them back to complete further work.

Excellent service - explained work to be done and why, executed the work in an efficient way. Very pleased.

Extremely happy with the work carried out at my house. All went to plan and was finished to a very tight schedule. The work ethic of the craftsman was exceptional, and was supported by others in the organisation. I was kept informed of any developments and queries were responded to promptly. Many thanks LMG.

Arranged this company to call out and have a look at our roof and rendering as we had some condensation issues which we thought was a damp problem . A surveyor was allocated to us and appointment was made. The surveyor called and checked everything out and told us no work was needed to be done but gave us great advice on resolving the condensation. What a great company and we would have no issues in getting in touch with them again if ever we needed some work done.

I'd reccomend these guys - used them for a small job on my house. Good communication and neat & tidy work. Always a bit of a gamble finding a good apple in the construction industry when you're trying somebody for the first time.

Exceptional workers did not waste time getting on with the job. Did not see them on their phones once That makes a change. The two men removed my damp wall insulation being professionall and cleaned the area every day. I can recommend LMG for this type of work. Many thanks.

Asked them to come and look at my property as I was having issues with mould. They came within 48 hours which was very good, the best part is they didn’t just tell me the problem that needed to be changed but also gave me good knowledge of the longevity of my roof…. Did not charge me for the servey either… I will not only recommend them again in the future but any home improvements they will be my first call… thank you.

We had a large project of energy improvement (solar panels, external wall insulation & warm roof for garage) performed by LMG at our rental property in Chepstow. Service was great! Works were great! Timekeeping great! Friendly and helpful contractors! Snagging was prompt! We highly recommend this company for any works you need!

Very happy we chose LMG to do some rendering. The whole process was very smooth, communication was great and it was really reassuring to be able to look at work they had carried out. Matt, Wayne & Martin were friendly and professional from start to finish. We would recommend (and will likely return to have other work done in the future!)

Turned up when they said they would (a rare talent it would seem), carried out the work to schedule, according to quote, professionally and left the place tidier than they found it. It was quite a large job - rendered and externally insulated my house over three floors and along two walls. They kept me informed of their progress every step of the way and managed to complete the work in good time. I’m really pleased with the results. Having had several builders not show up to quote, show up but never quote, or point blank fail to call me back, I wouldn’t hesitate to recommend and use LMG again.

External insulation fitted last autumn house snug & warm all winter great job

LMG Home improvements have just completed external insulation and rendering to our property. The work is first class. All the workforce were superb, nothing was too much trouble for them. Thank you all at LMG.

A first class job, Wayne and all the boys were so helpful and nothing was to much trouble for them, and cleaned up every day after they had finished for the day you wouldn't know workmen had been there. I would really recommend this firm.

External wall insulation and flat roof re-cover. Very professional team and pleasant, efficient workforce

Nicky and his team did an amazing job renovating our whole ground floor. We were kept informed all the way through the process. All the workers were polite, friendly and hard working. We can't speak highly enough and will recommend them to all our family and friends. Thank you 😊

Thank you so much to Andrew, Matt and their technicians at LMG for the wonderful service we received in correcting my cavity wall insulation. Would highly recommend these guys

Arranged for quote. No show, no courtesy call. Would not recommend

Lmg did a superb job in renovating our old tired house into a modern looking house . Matt and Wayne were excellent to deal with. The work boys are super friendly and helpful. JAMES AND JOHN window Men were superb 👌

We have waited a very long time to get our house sorted. After several unsatisfactory visits from other firms and pandemic delays, we found LMG. We are very glad we did. They were very professional from the survey through to the finish. The end result - our house looks like new. We have had so many people comment on how great it looks. I didn't know what to expect, but it exceeded my hopes. Wayne was amazing. His help, support and patience were much appreciated, especially with our 'awkward neighbours'. A potential problem was averted and we are grateful to all at LMG for working this out for us. The boys who did the job (Mac and Jay) were polite and friendly and very accommodating, they worked really well as a team, took pride in their work. So hardworking - a refreshing trait these days, also did some additional small jobs for us. Our neighbours even commented on how hard they had worked. The work they did was to a high standard in every aspect. They, along with Wayne, kept us informed of timescales and any issues that needed to be resolved were done without hesitation. Nothing was too much trouble. As my husband works away it was important for us to have confidence and trust in the team. I was happy to go out and leave them knowing that they would just get on with things. At the end of the job everything was left shipshape and a few very minor issues dealt with immediately. We would have no hesitation in recommending LMG. Thank you to all who worked with us on this project especially Wayne, Mac and Jay.

External Wall Insulation,(EWI) with replacement doors and windows, soffit, downpipes and guttering. Had a complete external renovation of our old house. From the initial quote with Matt, then Nicky, right to the finish was great. The results are fantastic.The outside of our home now looks like a new build, thanks to; Wayne, Tom, Kyle, Mike, Lee, Lloyd, Connor, Rob and Ash. We had to wait a long time to get the job started, but well worth the wait. Wayne kept us informed, and was easy to get hold of, and calling the office was refreshingly professional throughout. When they said they would call us back they always did. Would recommend LMG for a great local company, that takes pride in their work. There were small issues, which when questioned were resolved immediately, and I am very particular. Tidy workers, polite, respectful and friendly. The windows and doors were removed and installed incredibly quickly and no issue was a problem that James and his team couldn't solve, overall a great job done. Thank you LMG.

We had our cavity wall installation removed and was kept informed every step of the way . The work carried out was extremely professional, done quickly and to the agreed time . Would definitely recommend your services.

Cavity Wall Extraction. From the first contact with LMG they understood the problem with our wall and took the time to explain why we had the problem and how it could be solved. Their knowledge and patience in explaining what would happen, gave me the confidence to proceed with them to the extraction of the cavity insulation. The work was carried out professionally and after they had finished they cleared away any debris and even washed down the drive.

Initially I was struggling to get firms to even engage with me about getting External Wall Insulation (EWI) and re-rendering on my property but then luckily I found LMG. The initial survey was performed on the day and time as promised, communication and options about the work were clear and well communicated and all my questions answered. I immediately felt like it was a company I could trust and would get the work done to a high standard. There was a wait for the work to start but that was not an issue - the estimated start date were accurate and communication coming up to the start of the work was good. The team undertaking the work were friendly, polite, good natured and committed to doing a good job. Their work was to a very high standard and always kept me informed of progress, answered any questions myself or the building inspector asked, kept the area clean and were quiet and respectful to neighbours. I chose to get this work done for primarily functional reasons - improved weather resistance, increased insulation - but the visual impact of the work has really impressed me and the finish is excellent. I am very happy with the job and interaction with LMG and I have already recommended them to others.

We are an end of terrace house and had the outside insulated. The workmen were efficient, polite and obliging, and cleared up after themselves each day. Nothing was too much trouble for the office and i nagged them with queries before deciding to go with LMG. We can heartily recommend the company.

We had our loft insulated more and from the initial consultation through to the works performed we was very impressed with the quality of work, and also the communication with us. I would highly recommend using them.

LMG Home Improvement were excellent to work with right from the start. Nicky came on the day and time we agreed to provide a quote for the work. He was knowledgeable and professional. The quote we received for the cavity wall insulation removal and rendering was competitive and whilst they couldn't start for a few months we were given an estimated start date. The correspondence i then received from Matt in the office was excellent - he was always responsive to my queries and i was given accurate start dates for all the work. The work was undertaken on time and the workmen we had were always friendly and polite. The work was undertaken to a high standard and we are really pleased with the end result. We wouldn't hesitate to recommend LMG.

Highly recommend this company, great customer service, reasonably priced & done a great job. We had a lot of work done by them eg. Render, pebbledash, soffits, fascias & guttering. No job was to much trouble for the boys. 10/10 & would definitely enquire again on any other work we required done.

Very professional and stuck to promised times. Work of a very good standard. Would recommend and use again. Fixed our roof, re-plastered walls and created an access hatch to a loft all in one go.

Fine job the workers were hard working polie did an excellent job and cleaned up after they finished.

From start to finish I can't fault the service from LMG. Everyone involved was helpful, responsive to calls, the work looks great and everything was tidied up and taken away at the end. Highly recommended and by far the best and most friendly building company I've ever used.

What an amazing company very professional and excellent quality. From inception to job completion I was keep informed all along the process by Nicky. Our tired looking bisf house has been insulated and rendered and now looks fresh and brand new all thanks to our installer Matty who's work was second to none. Would highly recommend lmg home improvements and will definitely be using them again. Thank you Lmg I couldn't be happier.

Top quality service from beginning to end. Responsive in communication, Excellent finish in their work and the while team are so polite and considerate. As the work was ongoing they made some suggestions to improve the outcome and got in with doing it no questions asked. Gave me all the time I needed to make sure I was happy with the job. Can't recommend enough.

Very pleased with the external insulation work from order to completion. Top class installer, and an excellent finish to the building. It looks much bigger now too! Many thanks.

Pure second time using LMG as we were so happy with the 1st job they did for us.We had a large rendering job completed on the side of our house. Extremely pleased with the work and the finished look. The workman was polite, quiet, clean and professional, not to mention efficient!!! Highly recommend this company. Thanks LMG

Really pleased with the external wall rendering done. 1st Class workmanship and 1st Class people to deal with Thanks to all at LMG

What can I say about LMG Home Improvements to do them justice? Well, to start with, Andrew, Nicky and the team were fantastic from quote to completion. Knowing how desperate we were to get the EWI install completed before the cold weather set it, they bent over backwards to accommodate us, even hiring a subcontractor at their own expense. The work was completed to an incredibly high standard in a very respectable time frame, especially factoring in the famously unpredictable Welsh weather. All of the materials were delivered well in advance of the job starting, so it was all systems go from day one. Andrew visited the site over the first few days to check everything was ok, and Nicky phoned each evening to make sure we were happy with the progress and quality of the work. And if we needed them, they were always available on the end of the phone. LMG weren’t the cheapest option available to us (neither were they the most expensive), but due to the excellent level of customer service we received in the quoting stage, we decided it was worth paying a little extra for that peace of mind. And I’m so glad we did. If you’re looking to spend a significant amount on anything in life, let alone your home, you want to be sure that you’re not dealing with cowboys, and rest assured, that certainly isn’t the case with the guys at LMG. All they need is some warm drinks and the occasional bacon sandwich, and nothing is too much trouble. Thanks guys, can’t recommend you enough

Really pleased with the external render work done to my self build property. LMG were reliable, friendly, easy to contact, and the quality of work on completion was very good