Martyn Oconnor and Co

I waited for 6 years to have the rayburn put on. It's been done now by this fantastic team from HEATSHINE. I am so happy! Tom Leavitt explained how to light it too and gave me a demo. These are good and knowledgeable men who are polite and clear up after themselves. Highly recommended!

Excellent service, our boiler wasn't firing up so I called the very helpful people at Heatshine in the morning and everything was fully functioning by that afternoon. Would recommend and will definitely use again, thank you.

Rubbish service. Phoned me half an hour before engineer was due to come to my house to help with an electric boiler and connect it to the thermostat. This appointment had been booked in for a week. Immediately after booking I sent over detailed photographs and the manual of the boiler in question. I was assured when booking that the issue would be fixed and this is something that wouldn’t be an issue and that they have an engineer who is competent to deal with the problem. I mean it’s a boiler he’s not trying to crack the enigma machine. Thanks to Heatshine we have been left with no hot water for a week and now no solution in sight while we wait for someone else to come out at look at the problem. The lady on the phone was slightly apologetic and admitted that it was very poor form on Heatshines part cancelling the visit with zero notice but that doesn’t really help me when I’ve got no hot water. Would not recommend to anyone.

Gary sorted out a complex problem I had been having with my ASHP for a few years, picking up a blocked drain pipe feed, causing issues with the defrost cycle in frosty weather. A comprehensive check of all components, a respectful attitude, and one happy customer. Thank you.

Heatshine were able to come out and replace our showerpump which was leaking the same day. Jack was our plumber, he was respectful to my elderly father and was able to explain what was needed to repair it. Wonderful service I would thoroughly recommend them, a gem of a company

Very helpful & friendly engineers.

An experience best forgotten.

Heatshine responded quickly, turned up when scheduled and completed the work to a high standard. Will be using them again. Gwasanaeth da.

Heatshine are simply the best. Excellent & lovely customer service whenever I ring, super polite, skilled and trustworthy heating engineers. They have done great routine work (servicing) for me but also brilliantly sorted out a botched bathroom installation abandoned by another company. They were also super fast to respond & go the extra mile for me when my boiler packed up recently in the cold weather. Their charges are perfectly reasonable - moreover you know you are going to get the job done properly 🌞

We've just had a great experience with this company. Very professional outfit. Their engineers were experienced and efficient.They completed a service on our boiler and remedied all faults. They also completed a service of sorts on our wood burning stove and cleaned the flue! All this was completed to our satisfaction and our short timescale. Their administrators within their office were also most helpful and efficient. Can't fault this company and would urge others to use them too!

I have used Heatshine over a number of years for various installations, routine servicing and other repairs. The service they provide is exceptional. I highly recommend this company.

Great service.

Very friendly and helpful. Excellent service. Would highly recommend

This is a reliable company!!! from the friendly office staff to the professional engineers and happy with all the work they completed. Wouldn't hesitate to use them again.

Heat shine engineer and trainee came to reinstate my very ancient Rayburn, which had been moved to the middle of the room for a total kitchen refit. But returned to the correct position by my builders. It just needed a new flue the water pipes reinstated and lit and checked it was running correctly. All in all 4 hours work. The older chap did everything and the assistant hung about. So imagine my shock when the bill was just over £800!! I was mortified I telephoned the office and the lady said she wouldn’t charge the vat if that would help, not good but a little better I thought, until I found out it would have been £960! These prices are akin to a top barrister! Never, never again.

Another great visit from the Heatshine engineers. We have used them since moving into the house four years ago. They fixed our weird and convoluted central heating system, installed a new boiler and oil tank - and since then have sorted everything from leaking taps to servicing our ancient and somewhat recalcitrant Rayburn. Right from their first call-out, they turn up and do a great job, so we continue to use them. They are professional and reliable - and when we have an emergency, they will shuffle things around to make sure that an engineer can come over and make sure we have hot water or the leaking toilet is fixed. Recommended!

I rang Heatshine in Nov. of last year about a service for my Rayburn, and they were so busy I couldn't get the work done until January. I asked the price and the woman said the cost was £35 per hour. The person who came to do the work was absolutely brilliant, and cleaned, serviced, and lit the Rayburn, and showed me how to light it and control the temperature. He was here a little under 2 hours, so I was expecting a bill for £70, the cost of a new wick and VAT, around £100 tops. When I got the bill for £155 all in, I rang to query, and was told that the woman who gave me the original price was new and gave me the wrong price. I had no apology and no offer of anything off the 50% hike on the price, or even a conciliatory discount for the next service. Plus she spoke to me as if it was my fault I had the wrong price! Very disappointing.

Just an amazing company that go that extra mile to help.

Very good service from them and very reasonable prices.