Stagg plumbing & heating
3.4(5)Langley • MCS




About
Stagg plumbing & heating is a business based in Langley, trading since 2001. They install underfloor heating and heat pumps. Customers say they are punctual and do a professional job.
Services
- Request quote
- Request quote
Heat pump installation
Reviews
3.4
Stagg plumbing & heating has mixed reports. One reviewer describes a major leak less than two years after moving into a new property and says the company blamed cracked tiles, then accused them of causing the damage and asked for payment to fix the trap; they say they are pursuing the matter with the developer through legal action. Another reviewer says a call about quotes for an 8000 sq ft property and a block of flats was cut short by a rude member of staff who said they do not do domestic installations. On the positive side, one reviewer reports a punctual and professional job by Chris, and another simply thanks the company for great service.
We are living in a new development where the plumbing was carried out by this company. Unfortunately, we’ve heard many complaints from neighbours about leaks and other issues linked to their work, and we’ve now experienced problems ourselves. We’ve been in our property for less than two years and already had a major leak from the en suite bathroom. When the company inspected, they claimed the water was coming through cracks in the tiles — which didn’t seem possible given the volume of water that leaked downstairs. After their inspection, I investigated further myself and discovered the issue was with the trap. Instead of acknowledging this, they accused us of causing the damage, without providing any proof, and refused to take responsibility. They are now asking for payment to fix the trap. Based on our experience, and the number of complaints we’ve heard from neighbours, we cannot recommend this company. In our opinion, the quality of their work is poor. We are currently pursuing the matter with the developer through legal action.
I wanted a quote for a new installation for an 8000 sq foot property but the lady who took the call was so rude, explaining they dont do domestic installations she didnt even let me finish the conversation and virtually put the phone down so the company lost my business because I also wanted a quote for a development of 8 unit block of flats for my property company but was not allowed to finish the conversation Amazing how companies can behave on the phone I will just go somewhere else ! If companies behave like that on an initial enquiry I hate to think how they may behave after they have taken on work so beware !
Great service! Thanks
I called on Stagg plumbing to assist me after being done by British Gas. I popped in unannounced and an appointment was made immediately. Chris turned up on time . Did an excellent very professional job. I woud gladly recommend Stagg to any friends and family
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- MCS APH-46665
Also available in Langley
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