RDS Heating & Renewables Ltd
5.0(53)Fenstanton • NAPIT • RECC • MCS




About
RDS Heating & Renewables Ltd is a heating and renewables business based in Fenstanton, covering Cambridgeshire. They carry out boiler repair, boiler service and boiler installation, along with central heating installation, underfloor heating and heat pump installation. Their work includes commercial jobs, and they are public liability insured.
Customers say their staff are friendly and professional, that they work tidily and clean up, that they communicate clearly and that they respond and call out quickly. They are listed with NAPIT and RECC as an installer.
Services
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Heat pump installation
Reviews
5.0
Customers describe RDS Heating & Renewables Ltd as a company they trust for boiler, heat pump and plumbing work. Several reviewers say staff are friendly and professional, and that jobs are done tidily with clear communication and quick responses. One reviewer said the firm was not familiar with a new Mitsubishi system at the time of installation. Others report returning to the company over years and recommending it to friends and family.
A reliable and punctual company who go above and beyond. The engineer was extremely helpful with my elderly grandfather who has ensured this review is created :)
We actually followed Adam from his old company to RDS as Adam's diagnostic skills are second to none but RDS are great as well. Quick on call-outs and very professional.
Excellent service as per usual from James at RDS for our annual ASHP service. Professional, punctual and tidy, as always. James is friendly, knowledgeable and takes the time to ensure everything is serviced properly. We’re really happy with the service provided and wouldn’t hesitate to recommend RDS to anyone looking for a reliable and trustworthy company!
Brilliant service - I had lost my heating and hot water system. Thank you for your prompt visit, to restore and correct the problem
RDS are a professional outfit. They organised all that was needed for my heat pump and understood my requirements. The team that did my installation were young but very good at their job, professional and always cleaned up after themselves. I wouldn’t hesitate to use them again.
Very efficient service by someone who clearly knows what he is doing. Checked the air-source heat pump for hot water temperature system and renewed the glycol in the solar hot water system.
On time clean and proffessional at a good pruce, cannot expect .ore. excellent service.
Great communications and a highly professional service. Adam diagnosed the problem with ease and returned with a new part a few days later. All done! We have used RDS before and will use them again. Would definitely recommend.
Excellent service. I have used RDS over the years and it is organised professionally all the way through. You can ring up using a landline and speak to a human being (Gemma or Monica) and Adam is first rate!! They did job for a friend of mine at short notice and they were thrilled and wrote me a letter of thanks.
Got my new boiler from RDS a few years ago - seamless installation and now I get reminders on the anniversary for servicing - great admin and after service. Engineers are always extremely pleasant and do a thorough job. Would certainly recommend.
A local solar company that I can trust. They sorted out my problem efficiently and courteously.
Good communications and good/ very competent repair jobs (community centre). Will happily use RDS again.
Serviced and attended to an issue with my boiler. Very prompt, efficient and friendly service.
I would highly recommend this company. Always courteous on the phone. Comes to the rescue normally within 24 hours. Have always been able to sort problem whether it be no hot water or the heating isn’t working.
I have total admiration for RDS. I had no hot water. I had an electrician in , and my electrics were fine. He said l needed a plumber. RDS were recommended to me via a friend. Gemma Bailey was straight on my case, asking me for details about my boiler, including photos of it and the sticker on it, in order to get me a new element for it, which she diagnosed as being the problem. It's a very old boiler and I was doubtful that she would be able to find the correct element for it. Yet, she was straight away locating the relevant company and found the correct element - I was very impressed with her dedication and commitment. She gave me a date to send me an engineer to fit the element within a few days. She was in touch with me throughout my wait and after, telling me exactly what I should expect from her team. I was told the engineer would ring me when he was on his way to me, which I was very reassured by and impressed. The engineer was very friendly and efficient and polite, fixing the new element in my boiler very quickly and thoroughly, clearing up any mess which he had made in the process before he left. I then, to my huge relief, had hot water again! Gemma, from the moment she answered my phone call in the beginning, was exceptionally efficient, organised and so helpful, and she made me feel very valued as a customer, thanking me in various texts for choosing RDS. But, it is l who is truly grateful to RDS and especially Gemma Bailey for her total dedication to sorting out my problem with such professionalism, clarity, speed and efficiency, and politeness from the very beginning. I have truly found an exceptional company and their contact details are now firmly in my phone- book. They will be my first port of call for any future problems that I may have in the future. They stood out from all other contacts l had tried before getting in touch with RDS, with their expertise, efficiency, dedication and commitment throughout. I feel very reassured for any further electrical and plumbing problems that I may have that I know who to contact for rapid, thorough, prompt, efficient and polite service. My score for RDS and especially Gemma exceeds 10/10, and I can't thank them enough. I will be recommending them firmly to family and friends in the future. Thanks, again RDS and especially Gemma.xxx
Very happy with RDS, as ever. The engineer is always friendly and efficient, gets the job done in a timely fashion and is willing to go the extra mile. Highly recommended.
As has been the case for the last couple of years, the annual service of our boiler was carried out by Adam in his usual efficient and thorough way. The system was fully drained and refilled, worn filters replaced and every thing was left spic and span. Obviously - we shall be continuing to avail ourselves of the excellent service we get from RDS Heating and Renewables.
A huge thank you to James at RDS Heating and Renewables for taking on the challenge of keeping our rickety, old Victorian house warm with a contemporary and green system. We've been so impressed with your attention to detail, skilled work and commitment to the project. Thank you!
I have had an Air Source Heat Pump for three years and last Thursday it stopped working. I emailed RDS plumbing and received a reply that they would be with us the next day Friday. James arrived and he was very pleasant and efficient and found the problem was an electric operated flap valve which changed the system from house heating to water heating and had jammed in the water heating position. James had a unit with him and fitted it and finished up clearing up and gathered all his tools together and I could feel the heating system was working again. all together it was a clean responsibility and efficient professional job that I was very pleased with.
I'd like to thank RDS, specially Adam and James, for a job well done. I really appreciated their support and resourcefulness, their problem solving skills and their can do attitude. Really pleased and grateful. I had an unvented cylinder and a new boiler installed.
Had air conditioning fitted. Great communication and very pleased with the instal. James and his team did a great job and would highly recommend
Excellent service when i needed help they got back to me very quickly very helpful and very nice people good to know there willing to help no matter your problems
Brilliant service - quick to come out and resolve the problems. All staff really helpful and hardworking, so pleased my friend recommended them.
Excellent customer service, fast response and attendance time and clear pricing. Would recommend.
Fantastic and fast communication from our initial email to completion of the work. All staff we interacted with were very friendly and efficient. Appreciate having such experts in renewable energy in our area. Would highly recommend.
Speaking on behalf of Over Baptist Church, I wish to convey how highly we appreciate Ross, James and their team at RDS. Last winter and again in the spring they managed to keep an old unsupported boiler working until they installed a replacement. Their professional friendly approach, coupled with high technical skills and response time to an emergency, could not have been bettered. We would highly recommend.
RDS provide professional, efficient heat pump service and repairs underpinned with exceptional knowledge. When James diagnosed the fault within a few seconds of assessing the problem, I felt confident after years of less than satisfactory experiences with several other companies. I would not hesitate to recommend RDS. Thank you.
Responded to my request promptly and was at home to complete the job within an hour. Great work, competitive pricing and very professional. Highly recommend for any plumbing and heating needs!
Excellent service as usual, highly recommended
Ross and the team are unfailingly professional, super responsive and client focused. We've been using the for 5yrs and wouldn't hesitate to recommend them
Great company, can’t fault them!
Super customer service , reliable and affordable couldn't recommend more
Great customer service, honest and reliable with competitive pricing!!!
Ross and team have been absolutely superb and I cannot believe how much he has delivered for the cost. Great value.
I’ve used Ross and his team for a number of jobs, including bathroom re-fits and boiler servicing. Nothing but the best customer service & workmanship, at a great price! Highly recommended.
Great job on our house build. Everyone was polite, friendly and knowledgable. Great care taken, very thorough and the results are fantastic.
Excellent price and service for our new Heat Pump. Only one small criticism, that they were not familiar at the time of installation with the new Mitsubishi Auto Adaptation system, that we are now happily using.
Great to work with experts in heating & renewables, very neat work and really helpful personnel. Much appreciated for our, rather complicated, new build with UFH, ASHP and wood stove.
Great Service, really helpful with a great product
Great service - thank you
Fantastic service from everybody at RDS Heating & Renewables! From the quote all the way through to finish! Couldn’t recommend this firm enough.
RDS were very responsive and helpful when we had warranty issues with our boiler, would recommend highly. Thank you James.
Ross and the team are professional, friendly and reliable, fantastic service from start to finish. I called Ross for an emergency plumber, he went above and beyond to help get one of his guys to come out the same day to quote, next day they returned to fix the problem. I can’t recommend RDS heating highly enough !!
Seemed a thorough job with friendly helpful service
Arrived on time and did a thorough job of servicing my boiler. no mess either.
RDS were superb, 5*. They were professional in all ways. They quoted, discussed the works required, completed the job in the timeframe agreed and were super tidy. We had a large tank drained/disconnected/removed from the loft, a shower pump removed and new pipework installed/overhauled with a new HW cylinder, a MagnaClean system installed, a power wash of the heating system, boiler service. We are super pleased. Our heating, hot water and shower are now amazing, we are v happy. When we need any servicing or other plumbing works we know who to call. Thanks Ross and Ross :-)
Ross and his team at RDS designed and installed an Air Source Heat Pump system for our house, including removal of old gas boiler, installation of Mitsubishi ASHP, new hot water tank and new radiators. Knowledgeable, professional, good service. Recommended. We have had the system for a year now and we're really pleased with it.
Ross and the team were pleasant to deal with and did a great job of the installation. Their layout of the pipework was considerably neater than that of the system they removed! I was keen for the boiler to be controlled via OpenTherm, which they were able to sort out without any difficulties. Very happy with the work done and the new system.
Ross and the team are very professional and absolutely know their stuff. I would not hesitate to recommend them!
Area
Additional information
- Incorporated 2015
- MCS NAP-34149
- NAPIT
- RECC
- Commercial work
- Public liability insured
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