Warmer Home Improvements Ltd
4.4(35)Dorchester • RECC




Reviews
4.4
Reviewers praise Warmer Home Improvements Ltd for friendly service, clean and tidy work, and good communication, with several saying the workmanship met a high standard and some saying they would use the company again. One reviewer praised a named tradesman ([2]) and enjoyed a smooth process from first call to installation ([6]); others mentioned good customer service in specific cases ([18]) and a useful visit after the job ([14]). There are also individual reports of a new kitchen ([33]), a garden room ([5]), a new conservatory ([21]), a warm home after cavity work ([17]), and a yearly check-in after a job ([25]). Several reviewers said they were unhappy with after-sales service: they reported ongoing problems with doors, windows, resin paving and drives, promises that were not kept, complaints that were not acknowledged, and a quote that changed after a deposit was taken ([1], [7], [27], [28], [31]). A reviewer also said they were cold called and that a scheduled appointment was missed ([32]).
We had 4 French doors and 5 windows fitted in August 2023.Work done well and doors adjusted after a couple of months as expected. External door handles started to corrode 9 months ago and agreed they would be replaced. In January of this year they turned up with the new handles, they did not fit!! Three months on and still nothing has happened. Legal action is the next step so if you need new windows and doors and expect good after sale service, look elsewhere.
We were given an outstanding product and service from this company. Special mention must go to Shane, who is a first class tradesman with very high standards. Well done for an excellent job.
Excellent company to work with. They do exactly what they say they'll do and keep you up to date throughout. Installation was clean and efficient - absolutely no mess left behind. Definitely recommend and would definitely use again. Thank you.
Excellent professional and friendly service. Would definitely use again. Thankyou.
They converted our nasty conservatory into a beautiful garden room, it has made a huge difference to the house and was worth every penny. Couldn’t be happier with the result.
Awesome, from first phone call to installation within the week. Tom, Bill, Terry and the installation team are a credit to the company.
Do not use this company if you want any after service. I spent £18,000 for them to install 3 resin patios. In 2023 I reported cracking and gapping in the brick edging. As other reviews report they admitted liability but still in 2025 have done nothing to put things right. They plead poverty saying they don’t want to put jobs at risk. Rubbish. They don’t know when they can rectify the issues. It is just a stalling tactic. I have put in a complaint but they won’t even acknowledge it which is the opposite their website state.
Had windows replaced. All round excellent service. Highly recommend this company.
I have recently had windows and doors fitted to our house realy pleased with the work done all done to realy good standard the window fitter treated our home like it was his own taking care putting dust sheets down No radios booming away as he did work Could not have wished for a better window fitter The surveyor was realy good making good suggestions on how to get the best from windows units are well built and engineered When the job was completed there was no mess to clear up Just as it should be I can honestly recommend this company
Friendly neat and tidy competent workers Will certainly use them again
Contact with Warmer Homes was super efficient from start to finish. Surveyor Andy was courteous and informative whilst discussing and measuring up to replace windows and patio door. The team did a fantastic refit, they were punctual, friendly and really efficient, clearing up as they worked. Thank you team. Dee
Another job successfully completed by the dynamic Andy and his fantastic team at Warmer Homes. A very difficult re-roof of a large extension was a challenge but the result is amazing. Andy as a surveyor has an eye for detail and nothing is too much trouble. The team were hard working and friendly, so much so my dog made a fuss each morning they arrived. Michael kept us informed at all times of visits, expected lead time and deliveries. The result has added value to our property. Don't hesitate - just pick up the phone and talk to one of the team. You don't often find an excellent group of people working together but Andy leads the team well. He is thoughtful, thorough and kind. I shall miss the knock on the door followed by coffee and a little something to nibble. Mike
We have had a great experience with this company. The workmanship is excellent. They have a very high standard of care and a high standard of finish the the project they doing for us as their customer. Clean and very tidy with your home. Would use them again when we have further projects to be done.
We had all windows in our house fitted by Warmer Home Improvements. Everything from quotation to fitting went very well and we are happy that we chose them. Great communication. The fitters were polite, friendly and very tidy. After install was completed, we had a visit from Michael to make sure everything was completed to our satisfaction. Can't fault the products or service and would definitely recommend to anyone.
Absolutely incredible service from a fantastic team. Would highly recommend.
Had battery fitted and porch built can’t fault the work or the attention to detail. Thank you all.
Quick and clean, the house has been a lot warmer since the cavity space has ben done. Thanks Warmer 👍
We had windows front door fascias and soffits and the service was great. With brilliant after service care as well. Will definitely recommend
Excellent service from beginning to end, Micheal and Andrew were brilliant in the initial process and the service was only improved by the efficient and tidy fitters! Would highly recommend. Look forward to working with Warmer Home Improvements again!!!
Top quality service from start to finish, Will definitely be using them again!
Fabulous service from start to finish. New conservstory looks amazing with great workmanship throughout. Left clean, tidy and shiny! Highly recommended.
A pleasant experience from start to finish. No hard sell from Paul the Salesman, lots of good advice and suggestions. I had new windows and doors excellent fitters who left my home clean and tidy. The job was completed in the alloted time frame. Would definitely recommend and use again for future works on my home. I am already considering more work I want them to undertake for me soon.
Highly recommend warmer homes improvement- Needed window replaced & Cannot fault from start to finish the service was brilliant. Friendly felt at ease 5*
We had our veranda canopy installed by Warmer Home Improvements and cannot fault either the workmanship or the customer service. Their surveyor came round and designed it all to budget and improved on what we originally thought we could get in the space we had allocated. His attention to detail was excellent and the finished result far exceeded expectations. We could not be happier, thank you 😃
Had a new door and small double glazed window fitted by this company about 2 years ago am very pleased with the work and they call every year to check if their are any problems. Cannot fault them in any way, truly reliable and honest company. Also used their sister company my home solar for solar panels also excellent company. Would gave no problem in recommending either company.
Great staff and very good products.
Avoid at all costs. Had a resin drive laid a few years ago - it came with ‘warranty’ which appears to be worthless. They company have admitted it wasnt laid correctly, .promises after promises it was going to redone - fob off with ‘the double glazing arm of the company is more important!’ Hasn’t been done. Zero customer service. Micheal the manager appears to have no management skills whatsoever ever! PLEASE DO NOT USE THIS COMPANY!!
WARNING ⚠️ DON’T USE THIS COMPANY I’ve been in dispute with this company for almost a year to rectify numerous issues regarding a resin driveway they laid. Although they have admitted the installation was done wrongly they have continued to make false promises that it would be resolved. I have raised an official complaint but have yet to receive a response even though they state within their complaints procedure they will respond promptly. I wouldn’t recommend this company to my worst enemy based on my experience.
Just had solar panels fitted by warmerhomes ltd. I can’t rate them highly enough from there salesman to fitting team all very helpful and knowledgeable,friendly and professional.
Staff were lovely to deal with, great service and prompt responses
Cold called during a lock down. I told them I didn’t want to pay premium ripoff prices. They quoted, took a deposit then surveyed and come back asking for extra money as they couldn’t do the job for what they quoted. Deposit was refunded but still a very poor performance as these window companies have about 60% mark up on their products.
'Warmer Home Improvements' came knocking at the door, leaving a card, which offered 20% off home improvements - apparently a very special deal. When I checked this company on Google it showed a special offer: 'Warmer Home Improvements Ltd' Special offer! 33% off. Valid 02/09/2020, 00:00 - 31/10/2020, 23:59 I note that two of their 4 ratings appear to be from the same family. Rather surprisingly they didn't turn up to their appointment. Further work is required researching the background of this company. I researched the ex-directors of this company listed on 'company's house' and was rather intrigued by their backgrounds reported in the 'Daily Echo'. I strongly suggest that you do your own research before making any commitment.
Staff are very polite and professional from the first phone call to the finished piece. My kitchen is amazing, better than what I hoped My number one company for home improvements who i completely trust. Thank you my kitchen is amazing☝️🙂
Area
Areas covered
Bournemouth, Poole, Southampton, Salisbury, Yeovil, Weymouth, Dorset, Brighton, West Sussex, East Sussex, Surrey, Hampshire
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2019
- MCS NAP-74077
- RECC
- Free quotes
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