Star Plumbing, Heating & Renewables Ltd

Having phoned the company 3 times, every time the secretary said they would speak to Tim and get back to me, one week later I am still waiting! Having ran my own business for 30 years in the building trade, I know first impressions mean a lot. If you are new to the area like me, and need a plumber, take your money elsewhere. Great shame as they were recommended by my neighbours.

Fantastic service from start to finish! I had a new shower pump installed by Star plumbing who provided a fantastic service from my initial call to job completion. The gentleman who answered my call was very polite and knowledgeable and arranged for a plumbing engineer to visit and install my know shower pump. The engineer who came was very friendly and good at his job and cleared and mess away, great service. I would use Star Plumbing again no question! Thank you Star Plumbing.

Excellent, really pleased with the service they carried out.A really comprehensive boiler service and explained what they were checking. Both nice blokes as well!

Fantastic service from start to finish on servicing our ASHP, cylinder and underfloor heating. Polite, clean and very knowledgeable. Highly recommend.

Recently had Soren to look at our under floor heating and replace the return valves. Very knowledgeable, efficient and was happy to answer any questions. What a find and so close to us. Thanks guys.

Star Plumbing did a boiler service for us Great service and price. The engineer was knowledgeable and did a great job. I would definitely recommend this company 😊

Tim and Soren fitted a family bathroom and an en-suite shower room for us. They were professional, clean and tidy - both rooms look amazing and nothing was too much trouble. We would recommend star plumbing to anyone who is looking for a high standard of finish we can’t praise them enough and will be using again in the future

Needed a quick boiler service and they were available to come the next day, however we apparently needed a part that they would have to order. We were told it could take a couple of days and were given a day for the fitting but told it would be PM as an exact time couldn't be given. We waited in from 12-6pm but no one showed or phoned to say they wouldn't be coming. Tried to contact the next morning from 8am as the website says that office hours are from 8am-5pm, but the lady who answers the phone said she only works 9am-2.30pm. She apologised that Tim hadn't turned up but was not going to be able to come that day either but would come the following day. Tim arrived the next morning and fitted the part. We received our invoice and thought it was a little high so we asked for it to be broken down, we discovered included in the charge was £25 to pay a courier to deliver our part to them. We told them that we felt this was not general practice to be charged for that and combined with having waited in for 6 hours when they didn't show, thought that the £25 charge was unreasonable. We sourced the same part online and as it was over £50 was free next day delivery. I asked for Tim to phone me to discuss this but as yet he hasn't!

Excellent service from Star Plumbers again. Thoroughly recommended. Tim, Jack and Liam all very friendly and professional, job well done.

Fabulous company. Quick to sort problems, always arrive on time. Reasonable prices too, I don't need to get a quote in advance as I know I won't be ripped off. Friendly, efficient and always work cleanly. Jack is superb!

Lovely gardens make this the perfect summer drinks destination.

We thought we had boiler problems as we had no hot water or heating. Star Plumbing came out and quickly identified that the boiler was in good working order, but had been plumbed in to some old pre-existing and unsuitable pipework. My job was bigger than either of us had first thought, but they stuck with it until we had heat and water back on. At times I had 3 plumbers working on my system, including the business owner and his son. My project plumber or Star Plumber stuck with it, working late on a Friday night - actually on Valentine's Day - Super Star Service, going the extra mile and then some. 5 stars all day long

Quick to respond. A great job. Will deffo use again.

Tim and his team were fantastic from start to finish. Professional, courteous and completely trustworthy. Very happy with the finished result and wouldn’t hesitate to use them again.

Thanks guys... Really good service.

Tim and his team at Star Plumbing did a fantastic job replacing my boiler, they kept disruption to a minimum and took time to explain everything. Excellent service from start to finish, I can highly recommend.

Had issues with waste drainage, called Star and they were at the house within the hour. Brilliant service, highly recommend!

Star Plumbing and Heating were recommended to me and then went above and beyond all my expectations. They worked really hard to fix my boiler in difficult conditions and were knowledgeable, reliable and extremely helpful. Don't hesitate to give them a call.

A great family run business

Thank you Soren and Tim. Fixed our leaking radiator pipes - job well done. A plumber who will answer your call!

great service ,came and got on with job.brilliant will use again