Helios Renewable Energy
4.9(32)Brockham, Betchworth, Buckland, Box Hill & Headley, BrockhamGet directions
Helios Renewable Energy
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Helios Renewable Energy are solar installers based in Brockham, offering solar panels, batteries, EV chargers and related electrical work. They provide clear advice and practical renewable energy solutions for homes and businesses across Brockham, Betchworth, Buckland, Box Hill and Headley.
Customers consistently praise Helios Renewable Energy for their friendly communication, efficient installations and tidy workmanship. Their support also includes helpful app setup and responsive assistance with faults and manufacturer issues.
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Reviews
4.9
Helios Renewable Energy is praised for clear advice, friendly communication and efficient, tidy installations of solar panels, batteries, EV chargers and related electrical work. Customers often mention one-day installations, helpful app setup, careful workmanship and responsive post-installation support, including assistance with faults and manufacturer issues. One recent review raised serious concerns about cable securing, communication and compliance, so experiences have not been entirely consistent.
Summarised with AI
Helios Energy installed my solar equipment on behalf of another company. I cannot trust what the installation team say, as they had told me one thing and then done and said different to the company I used. The look of the original installation seemed that no effort had been put into the securing of the cables under the panels, on a return visit some cables were secured and I was told there was no more they could do, leaving me still with a number of cables in contact with the roof tiles. Due to the above I would NOT recommend this company, nor would I use them to install solar for me if ever I moved house. Overall a very poor installation, NOT MCS compliant and installation team I found to be very untrustworthy.
Laurence and his team were excellent from start to finish. There were no hidden costs, everything was explained clearly, and we were booked in within a month. The installation itself was completed in just one day. Helios set everything up for us, making it easy to track how much energy we are producing. We have had the system for a month now and have only used 7 kWh of electricity. It is fantastic being able to run the dishwasher, washing machine, sauna, and computers without worrying about the cost.
We are VERY happy with everything that Laurence and his team did from day one. They waited patently without hassling me, while I struggled to complete building my own house build. The team came, installed everything in one day, and help me set up the app etc. It has been working flawlessly since. I have two friends now who want the same set up from Helios...I can recommend Helios Renewable Energy without hesitation. Keven Dorking, Surrey
We got our solar panels with Tesla battery installed by Helios Renewable Energy. I am pleased to say that it is working nicely for over two weeks now. Communication, workmanship and support from Helios is excellent throuout the process and I highly recommend them. Special thanks to Laurence and Gavin.
Helios installed an east west solar system with powerwall for us. They were also able to make use of a flat roof with a ballast system for the panels. The process was hassle free and the team managed the install and go live inside a day with no disruption. We are now generating more electricity than we need and also exporting to the grid - all of which has been a lot less hassle to sort out than we thought it would be. I would definitely recommend Helios and would use them again.
Really helpful and professional from start to finish. I challenged Laurence with many options to begin with, but with his sensible counsel we agreed on a good solution that is meeting our expectations. The installation team were really efficient and friendly too. Would (and have!) recommend.
Having used Helios previously for Solar panel and battery installation I contacted them again when I needed to replace an old EV charger. They provided advice on options and provided a competitive quote. There were issues with the charger that was supplied which took a long time to resolve with the manufacturer but Helios were fully supportive and went out of their way to assist in getting this resolved. I would highly recommend them as a company to deal with.
Professional and friendly. The whole team were quick, tidy and efficient. Would thoroughly recomend them.
Fantastic service from this organisation. Friendly and reliable. I’ve had 10 panels and two batteries installed by them I cannot recommend them enough. Excellent, 5 star service!
A great experience using Helios for an additional Tesla Battery. Laurence quickly surveyed and quoted a very competitive price. Installation soon followed with a great service from the Helios team who did a very neat job and then conducted a thorough test of the new unit. Looking forward to the benefits of such a brilliant system and when asked by friends and family for recommendations I had no hesitation in recommending Helios and I'm pleased to report that both have also opted to use them. I'm sure they won't be disappointed.
Great team of engineers that I have no hesitation to recommend using them 👏👏👏 great job done very pleased
Great customer service and support post installation. I had a problem with the bird guard for the panels a year after installation. Helios fixed the problem without quibble and very speedily. It’s great to deal with a company that you can rely on.
Such a great firm from planning and design after home visit, to fitting and replacement of faulty inverter for PV panels and powerwall 2 battery. All working fine. Already saving money. Charming fitters, (special mention to Gav). The owner (Will) fell and damaged his back at his home requiring in-patient treatment but still kept in touch. His Son Laurence took the reins smoothly and coordinated scaffolding, fitting and replacement of the faulty inverter to suit my schedule. Great Job. Many thanks from a very satisfied customer.
Laurence and his team did a fantastic job installing my Sola Panels and Battery Storage system, which involved going to extra lengths to insure it was integrated successfully with a Heat Pump supplied by others. Nothing was too much trouble, a great bunch of guys
Helios Energy was used as the installer by the supplier of our solar system. An amazing team arrived to fit our system. We would like to thank, Laurence, Gavin, Russ and Aaron for all their hard work during the install. Having met the team, we would highly recommend Helios. If only we had known of them in the first case.
Helios installed solar panels, batteries and EV charger. They were very responsive and professional. I highly recommend.
I have an existing solar and battery installation and needed an additional battery. I researched several companies and chose Helios based on price, location and knowledge. I found them to be very reliable, and they kept me informed every step of the way. I found them to be thorough in asking me what I needed and the best way to implement my needs and to deliver and install my products efficiently and to always clean up afterwards. This si the company the others should aim to emulate.
Extremely speedy job putting up our solar panels and very happy to explain as they went. Also extremely nice guys!
Good people to deal with, Will et all supplied my kit about 4 years ago, very professional installation with good advice too
Absolutely satisfied with Helios excellent, informative service. Totally satisfied ......Highly recommended.
Laurence is a very pleasant and friendly electrician. He did a good job and left the area clean and tidy. Very happy with the work and will definitely call him when we need more work .
Very pleased with the work done to reinstall my solar panels following roofing work. The guys worked so hard in over 30 degree heat. Polite and cheerful throughout. Panels working well again. No hesitation in recommending to others.
Lawrence came to help put up several pendant lights and a porch light in our new house and he was very efficient and professional with his work. We look forward to using him again in future for a loft light and outdoor light. We highly recommend his services! Joe and Lucy
Laurence & Gavin were brilliant - friendly, knowledgeable, reliable, helpful - and did a really good job for us, working with the changes we wanted and being very flexible. Thoroughly recommend.
A week or so ago, my solar panels stopped working properly and nothing was registering on my generation meter. I rang Helios and received very prompt attention with a visit from Will to investigate the problem, a swift and reasonable quote which I accepted and the work all completed within days. I was extremely impressed with the firm's speed and attention to detail and would highly recommend them. Current Covid rules on social distancing and mask wearing at this time were fully followed. Excellent work!
Helios repaired damaged garage power supply, upgrading the cabling to accept car charging - I hadn’t even considered this future proofing. The quote was fair, and matched the final invoice. The work was carried out quickly, was very tidy and obviously done with care/pride. Laurence and Will were friendly and knowledgable. I will use Helios again, and wouldn’t hesitate to recommend.
The guys at Helios gave us an excellent and responsive service. Very easy to deal with, helpful and extremely knowledgeable about the product and options available. I would not hesitate to recommend them.
These guys were extremely helpful to me, very professional, good value, and I would certainly recommend them.
Helios installed a Zappi car charger for us and were excellent. They thought through the individual requirements with me and we have exactly what we want. Their follow-up when we had a small problem was fast and effective.
Helios delivered and installed battery, roof panels and car charger for us - they were super helpful and knowledgeable and pleasure to deal with. Install is very neat and Will and Clem really went out of their way to explain how it all fits together - I would thoroughly recommend them :-)
Helios installed sixteen panels on our new roof in October 2015. Throughout the process from design and quotation to installation, which involved liaising with the roofing contractor, Will and Laurence were very professional, accommodating, pleasant to deal with, and their communications were excellent. We have enjoyed, and continue to enjoy, the generation of electricity which reduces our electricity bills hugely, and we get pleasure from 'doing our bit' for the planet. It is also reassuring to know that if we have any queries, being local, Helios are easy to contact and they respond quickly.
Location
Brockham, Betchworth, Buckland, Box Hill & Headley, Brockham, RH3 Get directions
Opening times
- Monday8:00 AM – 6:00 PM
- Tuesday8:00 AM – 6:00 PM
- Wednesday8:00 AM – 6:00 PM
- Thursday8:00 AM – 6:00 PM
- Friday8:00 AM – 6:00 PM
- Saturday8:00 AM – 6:00 PM
- SundayClosed
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