TRE Energy Ltd
4.2(25)Bolea • NAPIT • RECC • MCS
About
TRE Energy Ltd is a solar installer based in Bolea. They install solar panels and battery storage for domestic and commercial customers, and they offer free quotes. Customers say the after-sales support, workmanship, honesty and professionalism are good, and that installation is on time and clean. They are listed with NAPIT and RECC as an installer.
Services
Reviews
4.2
Some reviewers are very positive about TRE Energy Ltd. One said a battery communications problem was handled smoothly, while others praised the after-sales support, workmanship and installation team. Several said the work was done on time and the house was left clean, and one homeowner said the company was honest and professional. However, several customers complained about poor aftercare, including calls not being returned and faulty equipment or app problems not being resolved. One reviewer also said a roof's solar panels were not connected at all, discovered a year later. One reviewer said the company responded quickly to a possible upgrade enquiry but had not fixed an error on their system despite many calls and emails over more than 18 months.
What an abysmal company. I purchased a installation from this company in 2022 including roof mounted panels and a battery system. When i discovered it had been set wrong it took nearly a year to get them to come and fix it. While doing so they registered my system under ths technicians name which meant i couldnt access many areas of the app. I have been trying for over 18 months to get this sorted and despite numerous emails and calls they have still not fixed it. 3 weeks ago i submitted a contact sheet via the website indicating i was interested in upgrading my battery storage and sure enough they called me within 12 hours. If this company thinks you have £5000 + to spend they will be at your door the next day, but if your an existing customer asking for support or for them to fix an error they made then you have no chance. Go elsewhere for your installation or you will regret it
Had both my house and my parent house installed. Fantastic from start to finish. From initial sales person, highly professional and knowledgeable on all aspects. Installation was flawless, small problem either the battery communications but handled so smoothly. Five star and highly recommended
I’ve had a system installed in Nov 2021. My app stopped working in summer of 2023. Rang numerous numerous times, told I’d be given a call back… NOTHING. Gave up on getting app to work as they told me on the phone that my software on my inverter was outdated and that’s why it wasn’t working… no mention of warranty or anything. I then went on to simply try and contact someone to setup my system that I could charge my battery at night between 2am& 4am, same applied nobody got back to me, minimum of 5 calls, NOTHING. Very disappointing it’s woeful service in my view
I had Solac 200 installed in Nov 2020, it stopped working in May 2023, i rang several times and a trainee came out twice but failed to repair it. I am very disappointed on the lack of customer service provided and dont even know if it is working at all. I would not reccommend this company because of this lack of support.
I unfortunately had the misfortune of trusting (TC Renewables, rebranding as TRE energy half way through my quote) to carry out solar installation work on my property approx. 1 year ago. The lack of communication with the company and the lack of transparency / receipts given via their chosen revolut payment platform was abysmal at best. Eventually and after some negotiation the work was carried out and to a standard which I was happy with. Only 1 year later however when carrying out maintenance on one of my roofs did I discover that this company had not connected the solar panels on this roof AT ALL. This meant that I had a full year whereby 1/4 of my solar system that I bought and paid for was not connected to anything! I found the installers to be pleasant and professional at the time, but not connecting items that customers paid for is shady at best and is most UNprofessional. I wish I had went elsewhere at the start and used what I felt to be pure ignorance and arrogance of their office worker as a sign of things to come. Pay cheap, pay twice. Beware
Customer service and follow up shockingly poor. Not returning calls and faulty equipment issues not being resolved. Very poor aftercare
Our system is in coming up a year We are very pleased with the system and the team at TCR . I did my researched (perhaps too much) before going for my solar system, knew what I wanted . 5.4kw system, zappie2 electric car charger 7.5kwh batteries, Eddie device, for hot water. Was not oversold more than I needed if anything they tried at the start for me go for smaller system. But as I have electric car the excess solar is never wasted. Very competitive pricing another installer wanted 50% more for exact same setup. Work was done when Stated and any issues we had where resolved. Nightly recommend
Great excellent
Thanks TCR for doing a fantastic job. Workmanship and after sales support were excellent. The products used were top of the range, all provided at a very competitive price and installed by a very amicable and competent team. Already I am seeing big saving from my solar PV system! Would highly recommend TCR.
First class service,by highly competent and professional people. Strongly recommend
Portrush Holiday Hostel TC Renewables approached us to demonstrate their Bunsen Air Water Heating System. We were impressed by their honesty and professionalism. We decided to install the system. Their Installation fitters arrived on the day they said they would and their workmanship, we can not fault, The Bunsen Air System has totally amazed us in the amount of hot water it produces. We are very happy with the system and the Company TC Renewables. Thank You Portrush Holiday Hostel
Delivered and installed on time agreed. All work completed and house left clean. Installed for three years with no problems. Any questions just give them a call or email for a quick response
Had my solar panels installed last year and the savings I've made already are impressive. Excellent workmanship and after sales service would recommend TC Renewables very highly.
Recommended to us and first class workmanship carried out during instillation and back up review later to see all was working perfectly.
Very happy with my solar panels water is constantly hot. No need to burn oil or use emersion heater for hot water. Excellent job by the installation team and great after sales service. Would recommend to anyone.
Very happy with solar panels. I installed a 6.5 Kw system which is generating an income of just over £1,000. It is saving me about £600 per year on electricity. Very worthwhile outlay. The roofing installation by TC renewables was excellent and would recommend them to anybody to carry out this installation.
Have had my Solar Panel system installed 3 years. It has met and even exceeded the generation amounts originally quoted. The Installation carried out by TC Renewables was to the highest standards and all work was completed on time with no mess left. Very happy to recommend.
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2021
- MCS NAP-19078
- NAPIT
- RECC
- Free quotes
- Domestic work
- Commercial work
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