Adept Renewables

Amazing service at a great price. Steve and his team did a top quality job installing my solar and battery system. Would recommend Adept Renewables.

Google

Excellent, trustworthy firm. Very patient during an extended quote process and certainly no high pressure sales. Installation of a 5kwh system was carried out in 1.5 days. The installation team arrived on time and all 3 people were very friendly, professional and very competent. Always happy to answer any queries we had/have. The installation was very neat and the team removed all packaging, wires etc before they left. We were very impressed by the whole process; we thoroughly and unreservedly recommend.

Google

Steve and his team worked extremely hard and efficient throughout the two days when installing our Salar Panels and battery storage. Their workmanship is excellent and we're really happy of the whole process from having Steve out at the start to look around the house, his quote, installation and then he is always on hand to answer any questions I have after. Thanks Steve and your team. Would highly recommend to others.

Google

New air source heat pump installed. Super-quick, super-efficient with lots of helpful advice along the way. Steven and the team did our solar panels a few years ago too. Very happy...

Google

Steven and the team were very helpful from start to finish. They were punctual, polite and tidy throughout. The install for completed to a high standard and is performing very well from the get go. Steven was happy to answer several questions after the install which gives us confidence in the after sales support they provide.

Google

My Solar Panels stopped generating electricity on my FIT tariff. I called several companies hoping for a quote but most wanted to charge a call out fee for hourly ‘fault finding’. I spoke to Steve at Adept who I felt sounded honest and genuine. He provided me with the a quote for a new Inverter and could send someone out 2 days later. Charlie came out to replace the inverter and conduct some checks on the existing installation. He was very polite and respectful and seemed to be very knowledgeable which instilled me with confidence. Before changing the inverter he identified an issue with the voltage and was able to repair a previously damaged wire that had been dangerously ‘cowboy repaired’ by a roofer. He then called out Steve who came out to check things over before Charlie completed the installation and had everything back up and running again at a reasonable price. Very pleased with the workmanship, thorough checks that were completed and all round service provided by both Charlie and Steve. Highly recommend them at Adept and now know who to call for any electrical needs in future. Thank you guys. Steve

Google

We were impressed with Adept Renewables for our solar panel installation. They demonstrated professionalism, efficiency, and clear communication at every stage of the process. The seamless experience and the option of Sodium-Ion batteries from Eleven Energy, provided the confidence in choosing the right solution for our needs. Overall, Adept Renewables delivered excellent service, and would happily recommend them to anyone considering renewable energy solutions, especially those looking for reliable solar panel installation with innovative battery options from Eleven Energy.

Google

Adept moved my gas boiler and fuse box out from kitchen to garage plus installed a 25 panel solar array with battery storage and UPS. Steve, Dean and Matt did a great job on all this, extremely neat, endlessly helpful and I would not hesitate to recommend them.

Google

The team at Adept-renewables did not undertake the final supply of PV/Battery on our property as we used someone else with a personal connection, however throughout the process of designing a system and forming a comparable quotation they were exemplary in their professionalism, as such we can highly recommend them. In particular they demonstrated flexibility in the custom design process, clear understanding of our particular needs and eagerness to provide the most efficient and cost effective option and work with the newest technology (including sodium ion batteries). Unlike some suppliers, there was no hint of hard sell, obfuscation or empty promises. Just plain, reliable electrical competence. Highly recommend!

Google

Fantastic installation of solar and batteries 👍

Google

Large solar array , three solar batteries and EV charger fitted. Excellent work would recommend. One solar battery needed to be changed, organised promptly and work carried out quickly. Steve was efficient and the paperwork confirming that the installation was carried out in accordance with the necessary regulations was issued promptly. Would use again if we decide on any additional work in the future.

Google

I had a £31.5K 10.25kW solar and battery installation completed by Adept in January 2023. 1/ Wire cuttings and other debris left in my loft. Numerous slate tiles (under the panels) broken. 2/ In demonstrating the switch over to batteries from the grid, Steve pulled out the 100amp cutout fuse. I believe this is illegal as it is part of the DNO’s equipment. 3/ At no point was it pointed out that to comply with current legislation I needed a main switch to isolate the entire installation from the electricity supply. (All electrotechnical workers in the UK must work to the standards set out in the 18th Edition of the Wiring Regulations effective Jan 2019). This, I discovered when a British Gas electrician was surveying for an ASHP. 4/ Subsequently Octopus energy (with whom I have my electricity supply) sent an electrician to install this cutoff switch. He was so appalled by the wiring done by Adept that he re-did all of it. 5/ Adept’s contract states: “Following the testing and commissioning of the system, a detailed operating manual will be provided to you within 10 days”. Didn’t happen. Still not received. Even the basic certificates and warranties involved significant chasing up to eventually obtain by email. 6/ Since installation I have a number of issues with the system. Responses from Adept are very slow and, from Steve, usually very condescending in nature. As an airline pilot, my technical understanding isn’t the worst and such responses were unwelcome. 7/ Battery charging didn’t work properly (charging to 100% [indicated] but then continuing to charge at 7 kW for hours. 8/ Steve told me I could not have both the Luxpower “Octopus charge” AND the “Weather optimise” it was one or the other. I wanted the option to use both depending on which tariff I was using. It turned out I was able to have both. 9/ Since installation to date I have regularly had “DC injection high” and “AC voltage out of range” alerts from my Luxpower inverters. Despite many requests, Adept has never even tried to rectify the problem. All they’ll do is remotely update the inverters. Manifestly not the solution. 10/ My installation included 25 panels with TIGO optimisers. After 18 months the optimiser data shows that 4 panels are producing data but not working (zero output) and another 3 aren’t supplying data. I contacted Adept who, after some considerable chasing, told me the optimisers were faulty and not the panels (even though on a sunny day when newly installed the 10.25 kW system would peak at about 8 kW but now hasn’t produced more than 4kW for over a year including all this summer). My Adept contract states: “Where there is a need to claim on a manufacturer’s warranty within the first 2 years we will make the claim from the manufacturer on your behalf and we will replace the faulty equipment free of charge under the manufacturers’ standard terms and conditions.” On 2nd October 2024 I emailed Adept to ask for the Optimisers to be replaced. I eventually received a call on 16th October assuring me new optimisers had been organised. Having heard nothing more and following more chasing emails to Adept I got an email on 11th November 2024 informing me they had the replacements in their office. Attached to the email was an invoice for £900 to install them! I pointed out their contract wording & that Citizens Advice had advised me that the Consumer Rights Act makes an implied term of the contract that goods be "as described, of satisfactory quality and fit for purpose". As I do not believe that roof mounted, solar installation components failing in less than two years satisfies this, I consider Adept has failed both their own contract and the Consumer Rights Act. I have had one email since to try to explain their contract wording, which, no matter how you regard it, is trumped by the Act. So that’s my experience of Adept Renewables. I am left with a very expensive, barely working, solar system and suffered the worst customer service of my life.

Google

From start to finish Adept Renewables have been a pleasure to deal with. Everyone from the phone calls and support to the installation team have made the whole process easy and an enjoyable experience. I wouldn’t hesitate to recommend Adept.

Google

Adept Renewables resolved a complex problem with our solar power system. They showed admirable communication, responsiveness and determination. Dean got the system working again and could easily have walked away at that point. However he felt there was still a residual unresolved issue. He was correct and arranged for the inverter to be replaced under warranty. Fantastic service - highly recommended.

Google

We used Adapt Renewables to install an 18 panel, two battery PV system on our property and we cannot fault these guys. From the management team behind the scenes to the guys on the ground doing the install, everyone was welcoming and professional. The install was completed in two days and our system has been up and running for 6 weeks or so now without any issue. We've had a couple of questions and Adapt have always supported us in a timely manner. As an example of just how good these guys are, when installing our panels, Adapt noticed a drainpipe had been dislodged by a wisteria plant. They cut back the plant and re-attached the pipe and just let us know they had done it! They also replaced some broken roof tiles for us whilst they were putting our panels on. Definitely consider getting Adapt round for a quote. From memory, they were very competitive in terms of price and as you can see, the service was exceptional.

Google

I used Adept Renewables for the installation of a solar panel and battery system in September 2022. I have been very impressed by the service given by Steven Hook and his team from initial visit to quotation, installation and follow up support. As an example of the latter there was a problem with the inverter just within its warranty period. Steven came out to check the issue, found that a replacement unit was required and sorted it all out without hesitation. I am a very happy customer and will contact Adept Renewables again for any other renewable energy projects.

Google

A very helpful company to deal with. Good staff who communicate well and are clean and tidy workers. The system has been great and works well.

Google

Excellent local company who gave me comprehensive advice, a fair price and a well executed installation in August 2023. I've had no complaints with the system or the back-up service from Adept. Always good to select local suppliers versus the national guys to whom you're just another paycheck.

Google

Highly recommended. We’ve had one year of solar generation and are reaping the rewards. Really tidy installation.

Google

Very pleased with the installation, helpful and informative throughout the process. The fitters were very efficient, clean and tidy on completion. The solar panels are working very well and have more than halved our energy bill.

Google

Quick efficient tidy installation of battery and solar

Google

Adept were very good.The quote was very competitive.They gave an installation date which they kept too and the system was working within 3 hours .The output far exceeded my expectations.We are self-sufficient for almost 8 months a year.

Google

Efficient and helpful.

Google

Excellent professional service

Google

Recommended, reliable and professional

Google

Friendly. Knowledgable. Efficient. Reliable. Neat work.

Google

Adept did a great installation job and have been approachable and helpful since

Google

Steve and team are highly knowledgeable, pragmatic and offer a great service pre and post install.

Google

Very helpful , Steve extremely knowledgeable, always good advise over phone , after installed , good price as well , I would recommend them 5 * thanks Les

Google

Amazing team, really professional and polite. Very tidy workers and really care about after service Really happy with the solar and batteries they've installed

Google

Great Solar system, especially in the sunny days when we run the whole house air-conditioning off the solar panels. Highly recommended.

Google

Adept Renewables fitted a solar array and batteries to my house. The whole installation process was very efficiently and timely installed by a friendly and skilled team. I had some questions along the way, which were always answered and explained. My annaual electricty costs are now negative, or in other words, it is free with surplus costs to me, which I use towards my gas costs. Bottom line is would I use them again: the answer is easy: Yes definately.

Google

We had a very good experience with Adept. They responded promptly to enquiries and carried out the work swiftly and professionally. Our panels were installed just before a bout of sunny weather and appear to working very well!

Google

Had our system for a couple of years now. Did lots of research before choosing Adept. Very happy with our choice. Ultra professional survey and installation. Attention to detail exceptional. The couple of times we have had to contact to upgrade the software ( eg octopus agile settings ) has been easy and quick. Would happily recommend

Google

From our initial enquiry to completion of the order and delivery of our solar panels, batteries and car charger Steven his team were nothing but upfront about prices deliveries etc. Technically excellent and extremely reliable all through the process. . We are delighted with the system and its performance. There have been zero incidents and they’ve even helped us when we’ve had the old software issue with Lux and myenergi. Steven and his team are a great choice

Google

I had another company fit a solar system to my house and then I decided to significantly increase the capacity (double) and Adept did that for me, including more panels and batteries. The first company were rude, unhelpful, surly and overcharged. They even fitted the wrong panels but had every excuse in the book. Adept were polite, very very helpful, stuck to their price and have provided excellent follow up advice when needed too. I did not realise, but the first company had not fitted the system correctly or registered it. One of the panels was not working. Adept, repaired it, re-fitted it properly and recommissioned the whole thing. You can ask them lay questions and they patiently explain how everything works and never talk down to you. Their price was similar to others and certainly competitive. They went the extra mile. I cannot praise or recommend them highly enough. Given the contrast in experiences I had, I recommend them to everyone who asks, as most people are lay people like me, and Adept’s approach makes a huge difference to the point I would not recommend using anyone else and no, I am not related nor have I been paid to write this review.

Google

From start to finish Ben and steve have been great , everything was explained really well ,and the job was done super efficiently by the 2 guys that installed the panels and the battery. I would highly recommend Adept to anyone that requires solar energy.

Google

Brilliant Solar installer. They really know what they're doing/take time to explain everything and also are available when help is required. Installed 10x panels, a 3600 kw inverter and 16 kwH of batteries for us in December 2023. Regents Park Area Southampton

Google

Very knowledgeable and enthusiastic team. Listened to customers needs and designed a bespoke package.

Google

Fitted full solar system, with batteries, immersion controller and EV charger. Steve was absolutely fantastic from the moment he came round to do the quote. Good advice, and made good attempt to tailor the system to our needs. Work completed within 2 days, and returned promptly for items not available on the day. Later, I used again for my EV charger, no issues, amazing service and decent pricing, would be my go to if I need more work done.

Google

Absolutely brilliant company, has been a really positive experience and a week on the system has been working exactly as described. Free electric, free hot water and free car charging, highly highly recommended. Just wish I'd come across these guys and done this sooner. You won't be disappointed with Adept Renewables, thanks Ali and Steve.

Google

Adept were prompt with communication and came back with a very competitive quote. The installation was super quick (10 panels on the roof, inverter and 3.2kwh battery in the loft, Eddi diverter for hot water) and all went smoothly. Steve and Matt were polite and tidy. A cancellation meant they got to us earlier than expected so the lead time was very short. Clarity on energy independence (backup power) would be good. I had asked whether the battery would provide power during a power cut and only found out additional costs would be involved to rig the system for this after installation. A relatively minor point, but it's useful to factor in options. I wonder whether it would be better to increase battery storage and not bother with the Eddi hot water. Hard to say at time of review - but through the summer the gas demand is really low for us, so it's a question of whether exports rate outweighs savings from lowering gas demand. Overall very happy.

The solar panels + battery market is a jungle, awash with all sorts of wonerful offers. However, you quickly get to weed out the pure sales guys who don't have the knowledge to answer all your questions. Researching the big National suppliers it seems user experience ranges from good to bad dependant on the logistics for that day and the installation crew you end up with. I wanted a company who was knowledgeable and could tailor a set of solutions to meet my expectations. Steven from Adept was the ONLY guy who actually went up on the roof and in the attic to ensure that his quote would be realistic and achievable. He also supervised the roof installations whilst carrying out the electrical installations himself. The 20 panels were up and running in under 2 days and I'm very pleased with the result with no surprise "extras" or complications. Would recommend without hesitation.

We were very happy with every aspect of the work. Communication was excellent and we had all of our questions and concerns answered promptly. Would definitely recommend to a friend.

First class service from the initial enquiry right through to the very professional installation. They gave me so much confidence, with timely emails keeping us fully informed throughout.10 out of 10

Google

Had solar panels and batteries fitted by Adept Renewables in Poole. Great support from the office, installtion and commissioning team. Well done and would definately use again.

Google

We used Adept Renewables to install 16 solar panels, inverter, optimisers (some shading from oak trees), 2 batteries and an Eddi water heater a month ago. We used Adept after a lot of research and following a recommendation from friends. We found Steve explained things readily and kept us informed. The team worked hard and were super tidy. The electrician even took the time to help me set up the Eddi app on my phone. I would recommend

Google

Had my solar PV inverter changed and moved from outside in all weathers to inside the loft. Quick,efficient and good value in my book. Also had PV battery installation and now looking at using again for further PV panels. Would recommend.

Google

Steve completed some work on our pv system today. Thank you for arriving on time, completing the work quickly and professionally and cleaning up behind him self as if he hadn’t done anything. Thoroughly recommend Steve to undertake any other work of this nature.

Google

Our old solar invertor had stopped working and the original installer was no more. Adept were responsive, knowledgeable and trustworthy. We were back up and running quickly with a replacement.

Google