Mastercraft Roofing Services
4.3(10)Wadhurst
About
Mastercraft Roofing Services is a family-run roofer based in Wadhurst, trading since 2005. They specialise in Welsh slate and lead work, and in roof restoration for period and listed buildings, with services that include roof inspection, chimney repair and repointing, roof window installation, new roofs and emergency callouts. They offer free quotes and an insurance backed guarantee. Customers say they are professional and reliable, polite and cheerful, and that the workmanship is high quality.
Services
Chimney repair and repointing
Roof window installation
Emergency roofer callout
New roof installation
Reviews
4.3
Mastercraft Roofing Services has customers who report professional and reliable work on roofing repairs, chimney work and building jobs. One reviewer says the firm spotted extra work needed while fixing slipped tiles, and another reports a chimney repair after wind damage that was worth the wait because of a backlog. A trade customer says the firm has been professional and honest over several years and sent someone out within four hours for an emergency repair. Others mention polite and cheerful workers, a good price and workmanship of high quality, with one reviewer saying the lead rolltop was done well and the site was cleaned each evening. However, one reviewer says they chased a quote for a damp chimney for three and a half weeks, were repeatedly told it would arrive the next day, and were then told the job needed rendering, which they say should have been spotted at the first visit; another reviewer says they contacted the firm three times about maintenance work and no one came to quote.
Excellent service and lovely workers. Spotted work that needed doing when we asked them to sort out some slipped tiles. Saved us from future issues. Would definitely recommend!
Used for some building work recently, very professional, reasonably priced and great workmanship.
Many thanks to Harrison and his great team on completing our roofing repairs on budget and ontime. We are pleased to recommend Mastercraft Roofing.
We have worked alongside Mastercraft for a number of years and they have always been excellent - 100% professional and 100% reliable and honest. Yesterday we had an emergency repair required and they were able to have someone attend within 4 hours .. thank you Emma, Harrison and team.
Showed them the issue which was a chimney with damp ingress on 27 / 10. Chased them three times over the following 3.5 weeks for a quote / a way forward. Each time they said it would be with by the end of the following day. Never arrived. 4th time of enquiry on 22/11 palmed off with the job needs rendering we don't do that go away. If it needed rendering that should been spotted immediately at the initial appointment. Avoid.
Thank you Mastercraft roofers - who repaired our chimney after wind damage. The work was worth the wait - they had a back log of jobs to catch up on after all the bad weather. The whole team where G R E A T from reception to up the ladder -reliable, proud of their work, enthusiastic and professional.
Contacted them 3 times to quote on some roofing maintenance work (about £8,000 worth). Said they when send somebody round but never did. Unprofessional
comended by the trade ,Thomas Power visited the job in question and made some very reklevant points on our roof ,backed things uop with a written quote followed by hard and skilled work producing a satistactory job, wel done !
Happy cheerful team who always do a fantastic job for a good price.
Fantastic company. Quote was spot on, all individuals polite and on time and were real grafters. They cleaned up every evening and the workmanship including the lead rolltop was of the highest quality. Could not fault a single thing, started when they said they would and finished on the scheduled date. I cannot recommend highly enough. *****
Area
Areas covered
Crowborough, Jarvis Brook, Rotherfield, Horsmonden, Lamberhurst, Wadhurst, East Sussex, Crowborough Warren, Poundfield, Tonbridge, Kent
Opening times
- Monday9:00 AM – 5:30 PM
- Tuesday9:00 AM – 5:30 PM
- Wednesday9:00 AM – 5:30 PM
- Thursday9:00 AM – 5:30 PM
- Friday9:00 AM – 5:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- Emergency call-outs
- Free quotes
- Work guaranteed
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Bathroom fitters
Fascias, soffits and guttering