Bt Roofing Services
5.0(21)Redhill




About
Bt Roofing Services is a roofer based in Redhill, covering Reigate, Banstead and Dorking among other places. They specialise in roof insulation, flashing and leadwork, and all types of pitched roofing, and their work includes roof leak repair, roof tile replacement, flat roof repair, chimney repair and repointing, gutter cleaning, and fascia and soffit replacement. They take on commercial and landlord work, give free quotes and guarantee their work.
Services
Roof tile replacement
Chimney repair and repointing
Gutter cleaning
Fascia and soffit replacement
Reviews
5.0
Bt Roofing Services is repeatedly described as quick to respond, with several reviewers reporting clear communication and tidy work. Reviewers mention repairs to slipped or storm-damaged tiles, chimney work, a porch leak, roof lights, and loft insulation, and several say they would recommend the firm or use it again. Frankie is named in many reviews for explaining problems and options clearly, and one reviewer describes him attending within 30 minutes on a Sunday evening to deal with falling mortar. One reviewer says his work was not up to British standards and that he spotted this early; this is the only criticism reported.
I’m so glad we contacted Frankie! Frankie has been monumental in helping us identify the issues in our home causing damp. I contacted Frankie on a Sunday and he was at our house within the next half an hour - amazing!! Since inspecting the house and not finding any issues inside he came back the next day to inspect the roof and has helped us discover issues we weren’t even aware of. As recent home owners a lot of the technical stuff goes over my head but Frankie has really taken the time to explain it all to me, being honest with what is needed and it’s super appreciated!
Recently contracted Frankie and team to repair some broken roofing and renovate a chimney. Very happy with his professional and timely service. Work done to a high quality. His company strapline says he is honest, reasonable, and reliable, and that is what we found him to be.
Thanks so much for your guidance and expertise. I recently contacted them re a slipped tile. Honest and professional advice was given. Very much appreciated and would definitely recommend to anyone and will personally use again in the future.
Highly recommend BT Roofing. They recently completed a leak from our roof and also installed all new insulation in our loft. Very efficient, polite, tidy, professional and kept us informed of all work being undertaken throughout the duration of the week. Excellent value for money and 100% reliable. Thanks Frankie, your company provide an excellent service from start of enquiry to completion of works.
Called BT Roofing services regarding a leaky porch and received prompt response & quick resolution.
Frankie did a great job and in the time he estimated. His work was of excellent quality, he was highly professional throughout. Cleaned up afterwards. Recommended.
Simply fantastic from the start. Clear communication and prompt. Clean and tidy working. Totally professional attitude.
Had a few slates damaged due to a storm. Frankie responded quickly and provided a very detailed quote. Once I accepted the quote the work was carried out quickly. Quality of work was excellent. I would happily recommend BT Roofing to anyone.
I found Frankie to be extremley professional and knowledgable. He was fantastic at getting back to me and giving me a wide range of options. I would use in the future
Frankie was exceptionally responsive and completed our storm damage swiftly and for a reasonable price. He was professional yet friendly at all times. Highly recommend.
What an amazing master roofer, professional! After commissioning another contractor for a sizeable job on a Victorian terraced house in London hoping to get quality (when paying more so we didnt go cheap) it almost became a disaster as the contractor wanted more and more money for 'additional work'. Our family went over budget and then we decided we needed to get a second opinion as towards the end the work the current contractor done so far did not look right. Well after all the work if the roof is still leaking i know that is definitely not right. Frankie was honest straightforward and when i passed on his comments and technical information to the current contractor they could not say anything other than they will rectify the issue (prior to this they would not do it as they said it was beyond what they could do...!) My current contractor wanted to charge excessively for the additional work which didnt make sense but i told them that I have a master roofer confirming that their work was not up to British standards and the current contractor had no choice but to agree and change their mind. Luckily Frankie spotted this early as it would lead to further leaking later on had it not been rectified.... We could not really trust the current contractor any longer after being helped by Frankie and so we commissioned BT Roofing to finish the job properly. The work rate Frankie has is amazing. He was punctual and worked hard all the time and even on weekends if he was available and didnt waste time loitering on the phone like other contractors and was just proud to show off his work which we were very pleased with! Cleaned up every day, and even helped clean up the previous contractor's mess... A fantastic person as well as he gave advice without a charge and any expectations. Was a genuinely good person and very able roofer and contractor, could not recommend enough!!! Thank you Frankie!
Whole experience was a good one, from first contact, identifying the problem, getting a quote to me and works being carried out in the time agreed and to a good standard. Even sorted a separate issue of moss and leaf build up on another part of the roof that was causing an issue on an internal wall. Would highly recommend.
Very Professional and Friendly done a very good job and all was left tidy. Would highly recommend BT Roofing.
Frankie is an exceptional professional from start to finish. He arrived within 30 minutes of the initial call to remove falling mortar over a public footpath from the roof following previous work completed by a rogue trader to ensure public safety during a Sunday evening. He provided us with a detailed quote, written warranty of his work and a detailed report at the end of his findings and the work carried out. He went the extra mile for an extra work we decided to get done on the chimney. Great communication, very tidy and clean work. He kept us updated throughout the process. We cannot recommend enough Frankie and his skills!!! He is the most professional individual we have met through our house renovation with great standards of work.
After a troubling building survey on the property I was buying, Frankie carried out a health check on the roof and lead flashing. He absolutely put my mind, and the sellers mind at rest, doing a full check and then taking the time to explain it all to us afterwards, and any concerns we may have had immediately went away. He even replaced a slipped tile while he was doing the checks! Happy in the knowledge that we have no immediate concerns with the property, we will most certainly have Frankie carry out any work that may be needed in the future! What a really nice guy, 100% would recommend him to anyone.
Excellent service on a complex roof repair and roof light upgrade. Good communication and excellent explanation of what they were going to do
Thoughtful, considerate and very safety aware He takes pride in his work, his lead work is a work of art! We recieved a follow up call from him to check the problem was solved. Reasonably priced. No rip offs (like some others tried) just an honest appraisal of the problem.
Frankie carried out every aspect of the job with utter professionalism and attention to detail. Great communication, clear quotes and a focus on quality. Highly recommended.
Exceptional. We are repeat customers of BT Roofing and once again the service provided was excellent. Quick response with clear, detailed and professional communication throughout. Frankie is clearly highly skilled and looked for the best solution to resolve the issue and protect our property long term. Highly recommended.
What can I say? From start to finish Frankie was polite and respectful offering insightful information on request. Got left with a major leak by some less experienced roofers and he came in and dealt with the issue accordingly. Tidy, efficient and conscientious, period. He's now my go too roofer and I recommend him to everyone.
Area
Areas covered
Reigate, Banstead, Dorking, Leatherhead, Epsom, Caterham
Opening times
- Monday7:30 AM – 8:00 PM
- Tuesday7:30 AM – 8:00 PM
- Wednesday7:30 AM – 8:00 PM
- Thursday7:30 AM – 8:00 PM
- Friday7:30 AM – 8:00 PM
- Saturday7:30 AM – 8:00 PM
- Sunday7:30 AM – 8:00 PM
Additional information
- Free quotes
- Commercial work
- Landlord work
- Work guaranteed
Suggest an update
This page uses publicly available information to help people find this business. The business is not currently affiliated with or partnered with Tradehand. Get in touch to update the information.
Get in touch




