Bailey Roofing

Terrible Terrible service. They got these messy youngsters doing work. Once they came into my house with mud all on their boots and destroyed my carpet. Second time, they threw things around in my garden when going up to the roof abd left everything there. They left my lawn mower out in the rain and it probably doesn't work now. Have the courtesy to put things back. Who employs these cowboys. Why are housing associations using them. The office in unapologetic and appear rude. Terrible service. O stars.

If their ability to fix a roof is matched by thier ability to drive with normal people on the roads then I wouldn't touch them with a barge pole

Wouldn’t even give one star! Mears really need to stop contracting these arrogant cowboys. They’re awful. Damaged a brand new window, pretended they didn’t notice so I had to complain. Then I get hung up on because the girl in the office doesn’t like a customer expressing their frustration. Rude, arrogant, and terrible all round. Avoid at all costs. All the bad reviews clearly aren’t wrong. Mears need to do better at pre-contract due diligence. A simple google search would’ve told them to steer clear because it’s tenants who have to suffer the shoddy workmanship which ends up wasting a lot of money!

I cannot speak highly enough of the team of roofers from Bailey MK. The company has been a pleasure to work with; flexible, efficient and helpful. The roofers have all been polite, tidy, friendly and got the work done with a minimum of fuss. They were flexible enough to delay work on the roof for a couple of hours, so they didn't remove tiles while it was raining. Bailey's are very professional and don't take short cuts for short terms fixes. They use high quality materials and craftsmen's methods that produce solutions that last. Thank you.

Contracted by a housing association to do some repair works in property. Left in a state, toilet used and not flushed etc. But the main issue is theft of items from the property. Bailey MK or any representation from this company refuse to speak to me after I have called 4 times and been told I would get a call back, refuse to give the information the police need to help me get my items back. I just want to resolve this and get my items returned

had no leaks for 17 years now after a really rude and messy crew been up there it leaks like a bailey roof should

Threatening behaviour will not be tolerated. Threatened to beat my husband up...all because he asked your roofers not to keep blocking our drive...not even working on our house ...been reported to our local council aswell as thats whom contracting you...we are prepared to take it much further if anything happens to us or our property because of us putting in the necessary complaints.

Replaced lead flashing, box gutter and repointed & waterproofed brickwork. Professional, friendly team, left no mess. Can't be certain that the problem has been solved, as water ingress has been dependent on amount of rain and wind direction, so daren't give 5 stars yet, but am happy.

Firstly they turn up late and only because I chased them. Took photos and two weeks later nothing. My roof is leaking badly. Called again, send someone out again. 2 weeks later nothing and I’d chased this. They he comes out, takes the same photos, over a week later nothing. They were supposed to arrange scaffolding but again NOTHING. Called Mears who got the scaffolding put up. Over a week later and NOTHING. Then they tried to kick the can down road and I insisted they come out asap. The guy turns up and tells me 8 tiles need replacing. He bought 4 the wrong colour and took 4 from my neighbour. Used my neighbours tiles and left the job. Didn’t replace the felt which was where the water was leaking in. And now I have to wait even longer with scaffolding in my neighbours garden!!! This company is a disgrace and nothing but cowboys. Avoid at all costs!

Rude, lazy and obnoxious staff. Can’t make a roof that doesn’t leak it seems, and then for repairs they let themselves into your property without informing you, take photos, and leave site without even bothering to investigate the issue because they can’t get in the loft… No lock on the loft hatch, no one told us they were rummaging round our house without invite, no bother to do the work, after a quick exit and off to lunch on their day rates. Typical of a contractor on contracts with new builders. Staff in the call centre are more interested in an argument than actually booking or solving anything. Seemingly endorse their workmen letting themselves into people’s property uninvited. Reviews here are generous at 3 stars. But if you’re here reading this you’ve probably seen the large number of competitors that have 4-5 star reviews so won’t use these anyway. Horrific example of a contractor and frankly have no place near a roof, nor peoples homes. Trespassers and just terrible roofers. Avoid.

Got a cuppa on arrival. Nuff said

Awful, dishonest company. Bodged my roof and claimed work had been done that hadn’t. Left broken guttering and claimed it couldn’t be repaired (since been repaired) recently been in my loft to find contractors have broken items up there and the leak is still happening. Do not recommend!

Professional, supportive and understanding

I have a difficult to repair flat roof high up on a detached property. My local roofer quoted twice the price Bailey's did the work for, and then baulked at the last minute when he realised timbers might need replacing. Baileys did a great job without the theatrics so often employed by builders to bump up the price.

Quality of work is very poor

They did my roof under council contract, they cut my phone wire, left my windows blocked in then height of summer, the guttering leaks, the downpipe is coming away, the roof leaks and its been months since its been reported. Left debris all over my gardens, nails hanging from the new facia and sofits. When they stripped my roof they left it uncovered and it rained and stained the ceilings, had to stain block and repaint. The phone wire is hanging of my house. Have called council, Mears and Bailey multiple times and still nothing.

Had bailey roofing doing gutters and new roof when I phoned to let them know that the work was not done properly they are full of excuses then told contractors that I was rude on the phone to them so unprofessional even the people in there offices I'll leave a review on trust pilot to i can't be the only person

An amazing professional service, they had someone out to quote us very fast, and were competitive and professional with both their costs and service, thanks Bailey Roofing!

Bailey Roofing who were employed by Mears/YourMK on behalf of Milton Keynes Council, were meant to of built a disabled access ramp for the disabled tenant it was bad from day one and within 18 months well even the Housing Ombudsman said it wasn't fit for purpose. As for Mears/YourMK they saw nothing wrong with it of course all ramps come with a swimming pool in the middle, concrete clogging the drain, expansion gaps that have large holes within 18 months using cheap materials, and a cracked path directly outside the house from them parking on it that of course no one wants to repair. Even the second front door that they were meant to install didn't fit the door surround, so the disabled tenant had to take Milton Keynes Council to court and the result was to rebuild the disabled access ramp for a second time of course not by Bailey Roofing. It turns out that Bailey Roofing were complaining about the review that was left when what they should have been more concerned about the disabled access ramp that they built, the second front door they installed and they actually got paid for both by Milton Keynes Council.

Did not show up, and claim they have no reconciliation, which may be true but that's no fault. The 3 stars is for a previous job that is actually quite good. The job that I'm not happy with is ridiculous, gutter brackets have been drilled into mortar rather than the brick. As a result the brackets have come loose. If I get the typical no records of this work response, I'll edit with proof of dates from the council

Recently moved house and the surveyor's report highlighted issues with the roof. Bailey Roofing came around, on time, and checked the condition of the roof. Recommended no work necessary as issues minor. Refreshingly honest company.

Helpfull

My Nan called this company to get a quote to fix a leak on her porch. A man came round and immediately picked up a roof leak and came up with a massive list of things that would need to be replaced and fixed, confusing her with terminology to the extent where she had to call a neighbour over to just understand what was being said. This man gave her a ridiculously expensive quote in excess of £1,500. She then got a second opinion from another company - it turned out to be just some filler that rotted away on top of the door that needed replacing, which the neighbour did for free. I would recommend anyone thinking of using this company to get a second opinion - do not take their word.