Best Choice Roofing
5.0(51)Horsham




About
Best Choice Roofing is a family-run roofing firm based in Horsham, trading since 1991 and covering West Sussex and Pulborough. They repair and replace roofs, from leak repairs and flat roofs to full replacements, and they look after chimneys, lead flashing, gutters, downpipes and fascia and soffit. They offer free quotes, take on commercial work as well as domestic, and answer emergency callouts within 24 hours. Their work is guaranteed and they hold public liability insurance.
Services
Chimney repair and repointing
Reviews
5.0
Customers describe Best Choice Roofing as carrying out roof repairs and replacements, including flat roofs, chimney work and guttering. Several reviewers mention Marc by name and say work was done to a high standard. A number say the team kept them informed, turned up when they said they would, and charged the agreed price. One reviewer says an additional repair was needed and had been flagged as a possibility in the quote, and reports being consulted and the extra cost being fair. A few say previous roofers had failed to find or fix a leak that Best Choice Roofing then located and repaired.
Marc, and team, have just finished replacing our 3 flat roofs after 2 were leaking. The rainy weather gave him real problems but he communicated well so I was never left in doubt when he was able to come. That is always an essential for me. They worked very efficiently and completed the job very well, with the extra problems they’d found all rectified too. I would not hesitate in recommending Marc.
I've just used Best Choice Roofing to do some remedial work on my house roof and have been absolutely delighted with them. The work was done to a good standard and in a timely fashion, and to the agreed price . Marc and his assistant were pleasant and a delight to work with. I would thoroughly recommend them.
We chose Best Choice Roofing for the repair of our Garage, Porch and Extension flat roof. We were very pleased with the excellent job that they have recently completed, and would highly recommend the company for any of your roofing issues.
From the time we got in touch with Marc at Best Choice Roofing to the time they finished the work we were nothing but impressed with their professionalism and integrity. They were on top of their game when it came to technical knowledge, expertise, communication and implementation. Throughout the job there was clear communication to us about the status and they were always on schedule with the tasks. I am also happy to report that the project was delivered to us on time and to our utmost satisfaction. I have no reservations giving them my highest recommendation.
BEST CHOICE ROOFING Co From the time we got in touch with Marc at Best Choice Roofing to the time they finished the work we were nothing but impressed with their professionalism and integrity. They were on top of their game when it came to technical knowledge, expertise, communication and implementation. Throughout the job there was clear communication to us about the status and they were always on schedule with the tasks. I am also happy to report that the project was delivered to us on time and to our utmost satisfaction. I have no reservations giving them my highest recommendation. I am confident that you cannot go wrong by hiring them for your project.
Work completed to a very high standard. Marc and Gareth are honest, friendly and very professional. Highly recommended.
Marc & Gareth were very professional from start to finish, work was done to a very high standard. Would definitely recommend
Marc turned up promptly to help with an overflowing gutter. A quick nudges and hopefully the problem is resolved. Marc wouldn’t take any payment, was very courteous and helpful and I will definitely keep his business card for any future needs.
Replacement roof to front porch completed thoroughly and finished very neatly.
Small Flat Roof Leaking and Removal of Main Roof Chimney Stack I found Best Choice Roofing in a local Magazine Ad. I contacted them and Marc replied very quickly. He looked at the job and quoted. I accepted and didn’t wait too long before Marc and Gareth completed the job. They left the area clean and tidy and even cleared the moss from the roof. Would highly recommend them. I used them again a little later to remove my Chimney Stack from the main house roof. Again the same result. A very good team.
Marc & Gareth previously replaced our garage roof, facias and guttering and have just returned to complete the re-roofing of our house which was much needed. The work was done perfectly and Marc coordinated all the nececessary deliveries (scaffolding, skip, materials) and kept us fully informed when everything would be happening. Despite the incredibly hot weather the necessary repairs were undertaken and the new roof installed quickly & efficiently. We wouldn't hesitate to recommend Best Choice to anyone needing assistance with any kind of roofing work. It was a pleasure working with them.
Marc was professional from the first meeting to the end of the job. One of the things I particularly liked was the significant lead time to start the job, not the ‘we’ve got 20 blokes and can start tomorrow’ approach I had from other dubious firms that ‘travelled’ to get here…. Marc kept me informed regarding each stage of the job and anything that needed additional focus was explained in terms I understood and agreed with me before being carried out. Overall, the job (full strip, new felt, battens, tiles, soffit, facia & guttering) was completed on time, in full and as promised. I highly recommend Best Choice Roofing. In an industry that seems plagued with rogue traders, these are some of the good guys.
A roofer that you can trust! Got the job done in good time to a very high standard. Marc and Gareth know their stuff and are honest, friendly and very personable chaps as well. Highly recommended.
Reliable, helpful and did the job as Marc said they would - with no fuss and in good time. Restored faith after an earlier botched job from elsewhere. Thanks so much Marc.
Had some broken guttering replaced. Very prompt and efficient and would use again.
Best choice roofing reflected a flat roof for me and did a great job. From the initial quote to completion they were excellent and I would highly recommend them!
Fair, efficient & refreshingly reliable. Trading Standards approved too, which is rare in this trade.
We have had problems with a small flat roof for about 3 years.Had a couple of people out but problem was not resolved.Marc was recommended to me so I came him a call.He came and had a look and booked us in for the work.He came when he said he would to do the work.Marc is obviously a very experienced roofer and I would highly recommend him.So pleased to have found them. marc and Gareth it was a pleasure having you here thankyou so much
Just want to thank Marc and Gareth for the help in fixing our leaky roof. We've had many people look at our roof but finding someone who could fix it has been a challenge, so when Marc and Gareth were able to locate the problem and fix it, we were over the moon. But here's the thing, fixing the roof is "the job" that's is what we pay for, the review is about what we got which we didn't expect. Great customer service, honest about the cost. Also they turned up when they said that they would! These guys replaced most of the roof tiles, two Velux windows and a fan extractor which were all letting water in. It's the little extras that were done, the unforeseen work which was just carried out to get the job done. Marc and Gareth did a great job and we are already planning to have them over for another project next year. Thanks guys for your help.
BEST CHOICE ROOFING re-felted our garage roof. The work was done efficiently and the result looks great. Our place was left nice and clean. Thanks for a good job!
I contacted Marc to re-point and lead flash, a large chimney stack, he did an excellent job and kept me informed at all times regarding the erection and removal of the scaffold along with a progress report. He provided a competitive estimate which fully explained the process. The project also involved the neighbouring property which he handled very well.I would not hesitate to recommend this Professional company.
Had a particularly tricky roofing issue on an orangery roof with a gully-Marc was the only one that’s been able to fix it for us after previous attempts by others!! Kind and courteous and managed to come quickly to our rescue when water was pouring in. 100% recommend
Great service. Marc advised on most cost effective options to refurbish our existing clay tile roof. He turned up on time and completed the works as agreed extending the life of our roof for years at a fraction of the cost of other quotes. thankyou :-)
Replaced my grandparents Car Port Roof and they were amazed and delighted with the work. Here is their quote: “Workmanship was excellent - very methodical. We would recommend Marc and his team to anyone. Left our place clean and tidy - wouldn’t have know we’d had workmen here for a half a day!”
Had a long standing problem with rain coming into loft through faulty lead flashing on chimney. Tried previously to resolve the problem with no success. Marc and Gareth stripped off the old flashing and soakers which were incorrectly fitted. Refitted with new soakers and new lead flashing, great job. Definitely would recommend based upon the quality of the work
Had problem with leaking roof. Spoke to Marc and ask for his help. He said he was busy but would make time to come out and see what was wrong . He came next day and checked the roof. He said he could sort the problem but was very busy. He said the problem was because of the very bad weather. But he would get it done ASAP. He was as good as his word and returned with Garath today. They were so good and clean and left my roof looking like new! They also did the job for a great price! Will only ever use this company again! Have been cheated in past by rogue roofers. So know how bad it can get! Thanks again Marc and Best choice roofing Pulborough!
Excellent service: efficient, reliable and good value for money, I thoroughly recommend Marc and his team.
Marc replaced garage, shed and porch roofs, built a roof for the new porch and replaced all guttering. He was highly recommended by a relative and we could not have been more pleased with his professional approach and high standard of work.
Marc really helped me out here. He came quickly, sourced the parts and fixed within two days. Couldn’t ask for more! Thank you from all of us!!
Flat roof on garage and adjoining side passage was replaced in May 2023 by Best Choice Roofing. I was very pleased with the work from start to finish. It had to be delayed a few weeks because of the wet spring weather but it was worth waiting for. Once Marc and Gareth got started they worked extremely hard for 4 days - knowledgable, efficient, reliable and obliging. Both men were highly professional and friendly. Additional repair work was required, but I had been made aware of this possibility when the original quotation was received. We were consulted throughout and considered the additional cost to be very fair. They cleaned up their working area thoroughly when the job was completed. Highly recommended.
Marc was extremely helpful in his advice before undertaking an examination and undertaking remedial works to our roof before explaining the options available in the future. He was professional and trustworthy and I would be willing to consider him for further work.
Marc and Gareth were always very helpful and did a first class job for us. Would definitely recommend them. Many Thanks
Marc was very professional and very kindly fitted us in and worked at a weekend. After months of roofers letting us down and being very unprofessional it was nice that Marc changed my perspective of roofers! Thank you again Marc.
Very efficient. Would recommend them.
Marc replied and responded to my initial call promptly and professionally. The work was carried out without fuss within the time span and at the price quoted by Marc. I would certainly recommend Best Choice Roofing. Thank you Marc.
We have had a relatively small leak from the chimney that has caused ceiling damage for several years. At least two attempts had been made in the past by different roofers to cure the problem without success. Mark found the problem and has fixed it. We are delighted and would recommend best choice roofing to anyone as a professional, efficient and reasonably priced contractor.
Competitive price. Excellent communication (most valued!) keeping me informed throughout so I was able to inform neighbours in regard to scaffolding. Great advice throughout. Very personable and professional. Good quality workmanship. Will use again if needed and would recommend to family.
Highly recommend Marc's services, very professional, good value and very accommodating.
I chose Best Choice Roofing as Marc was the only contractor from the 5 who came to quote, who sent me a written quotation - and charged me according to the original quote. His firm acted very professionally. My garage inside, though the work was outside, was left tidier than it was before. I strongly recommend Marc's company.
Marc popped over at the end of a late day which impressed me when I had a concern with my roof . He went through an outlined plan of action to help rectify my broken tiles and put me at ease that it was not an emergency as I suspected .. I look forward to using him in the future again.
Excellent workmanship. on time and good advice given. Can highly recommend
Marc and Gareth replaced our leaking, badly built rear extension roof which was only 7 years old with a hi-tech waterproof membrane guaranteed for 20 years. They also corrected a drainage fault with new correctly fitted lead outlets and put additional roofing felt under the tiles. A brilliant, tidy and clean job at reasonable cost which has given us great peace of mind. Great, highly experienced workers. They really were the best choice! May 31st update - I have just realised that my review didn't make it clear that because the waterproof membrane/felt had to be replaced, so did the capping ( curved) tiles round the top ridge of the extension. So I've added a third photo. A great job and we are very pleased that our problem roof has been repaired by experts.
Had a broken tile that a ‘ friend ‘ tried to repair but left more damage. Best Choice Roofing came out and did a professional repair. Will definitely use them again if necessary
Excellent
We were very pleased indeed with the work carried out by Marc and Gareth. They take pride in their work and are professional and courteous, as well as very helpful with their advice. We were kept informed and consulted throughout the job, which we decided to extend to have deep flow gutters fitted and a porch roof re-laid. Will definitely use them again and can highly recommend them.
Always reliable and good quality work.
Mark is a superb professional tradesmen, extremely knowledgeable and fantastic quality. I’d highly recommend him to friends and family.
Very professional fast and good workmanship I’d recommend them
Area
Areas covered
West Sussex, Pulborough
Opening times
- Monday8:00 AM – 8:00 PM
- Tuesday9:00 AM – 8:00 PM
- Wednesday8:00 AM – 8:00 PM
- Thursday8:00 AM – 8:00 PM
- Friday8:00 AM – 7:00 PM
- Saturday8:00 AM – 7:00 PM
- Sunday8:00 AM – 7:00 PM
Additional information
- Emergency call-outs
- Free quotes
- Commercial work
- Public liability insured
- Work guaranteed
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