Tunbridge Wells Roofing Services
4.4(38)High Brooms




Services
Roof ventilation installation
Fascia and soffit replacement
Reviews
4.4
Tunbridge Wells Roofing Services is described by many customers as friendly and professional, with work such as new roofs, flat roofs, valley replacement and gutter changes finished neatly and to a high standard. Several reviewers mention clear communication and being kept up to date, and some describe honest assessments, including being told a new roof was not needed. A few reviewers report problems: one says their calls were never returned, another says an appointment was booked at the wrong address and then cancelled without notice, and one reports a leaking roof after work with a refusal to put it right. One reviewer also reports a lack of professionalism from staff. The positive experiences are far more common in the feedback.
Thanks to Ben and Nathan for changing our fascias, soffits and gutters. They look great. They kept the garden clean and tidy all the time and were very polite.
I cannot rate this company high enough initially for a small job of replacing a tile just before I went on holiday which then led to a conversation with Steve about a complete new roof which was finished 3 weeks ago. I am happy to report that the roof looks really good. All who worked on my property were professional, pleasant and cleared up when they finished the job. The pricing of the job did not cause me to go into heart attack territory and Steve and Donna were very helpful whenever I needed to ask questions. I read some of the 1 star reviews and can honestly say they did not match the experience that I had with this company.
Outstanding experience using T.Wells roofing from the first point of contact to the work being completed! Work was completed to a very high standard and the lads were extremely friendly and professional. It was very clear that this company has such experience and knowledge that it really eased my mind with using them. Very reasonable price given the work that needed completing! As new home owners it is scary putting your trust into a company for work like this but there was no need to worry with T.Wells roofing. I would highly recommend this company to anyone !
Superb from initial assessment to completion of works, I cannot recommend enough. The lads who carried out the patching on our felt roof provided me with an honest assessment of the entire roof pointing out that whoever had originally laid the roof, had done a very good job. The work turned out to be quicker and simpler than first thought which was then reflected in the final invoice, end to end an excellent service.
Utter lack of professionalism shown by their staff.
I had a minor issue with a fallen tile. This was dealt with quickly and efficiently by the team at Tunbridge Wells Roofing.
I promptly obtained a very competitive quote via Steve and Connie in the office (who are a pleasure to deal with) to replace the step lead flashing on our pitched extension roof. Once accepted, the work was quickly scheduled in, and Rhys and Brian came the following week. On the day, and in extreme heat, the work was carried out carefully, neatly and methodically. Rhys is a highly skilled roofer and a real perfectionist. He is also very approachable, happily taking the time to explain what needed doing step by step. The finished work is to a very high standard and reflects the care and time they put in. We could not be happier. The whole experience with this local family firm has been a pleasure from start to finish. We would definitely recommend them to anyone needing any roofing work. Thank you!
Great company with a friendly and professional approach. They visited twice for a detailed quote and kept in touch the whole way through. Despite working on the hottest day of the month, they finished the job perfectly. Polite, professional, and excellent service!
We recently had Twells roofing out to replace a large flat roof which expands across the original part of our house plus the extension. When coming out to do the quote, they provided thorough information and details about their plan to how best replace the roof with a more modern, weather/waterproof system that would last us for years. They’ve now completed an excellent job and I can’t recommend them enough. I would like to add a special thanks for also completing the work in one of this summer’s heatwave which is impressive going!
Had an issue and they responded immediately recognising the gravity of the situation. Thank you Steve!
Brilliantly executed a full valley replacement with lining, which involved rectifying damage caused by rogue traders who deceived our neighbour. It is such a relief to find a company who are honest, hard-working, experienced and trustworthy. Highly recommend. Tunbridge Wells Roofing Ltd treated us with transparency and respect through-out. Paul was very welcoming, easy to talk to and provided a detailed and honest assessment. Communication with Connie was ideal and reassuring, quick response time and attentively answered any questions we had. Rhys and Jamie were very positive and engaging, hard-working and conducted themselves professionally. We felt at ease and confident that the work would be performed to the highest standard. They proactively talked us through stages and made us feel very included, which was great as my partner was fascinated about what was up there being a 1920s property. After all was complete, they methodically cleared up and Rhys gave us a detailed debrief, it was encouraging so see Ryhs did not settle for anything less than excellence and the quality of his work reflected this. A weight was instantly lifted from our shoulders, we cannot thank Tunbridge Wells Roofing Ltd enough, and highly recommend using this company, as we will again for all future work.
Very efficient and friendly, quick to respond,and excellent work.would definitely recommend them.
I reached out to Tunbridge Wells Roofing about replacing my guttering for a higher water flow option. The team were quick to visit, quote, and schedule the work. The team who visited site were polite and very efficient with their work. The quality of the work was high. No mess was left and they were done in the afternoon. I’d have no hesitation recommending Tunbridge Wells Roofing.
Great, friendly service, would definitely recommend. I especially appreciated the service provided by the receptionist Connie, always kept me up to date and was professional and polite.
Really inefficient company. Booked appointment, & they booked wrong address and after giving all contact details forgot to send message cancelling appointment ! Such a waste of time .
Cannot thank Tunbridge Wells Roofing Ltd enough for the repair to our roof (barely 12 months since being installed by another contractor). They came at short notice, worked out a solution and returned within a matter of days to mend. All before any poor weather returned. Knowledgeable, polite and a really thorough job carried out Thankyou Phil
Provided an excellent service. My roof needed significant repair work. Tunbridge Wells Roofing Ltd provided me with a balanced and honest assessment that a new roof was not needed (thankfully!) and then tackled all the issues very professionally and promptly. I was especially impressed with the quality of their communication. They talked me through the issues, showed me the work they were doing and provided me with a clear understanding and picture of the lifespan of the roof, including future repairs that may be needed down the line. When the job was finished I felt confident that a good job had been done and that as a customer I had been treated with respect and not been taken advantage of. Excellent.
Didn’t attempt to return my calls. 3 messages left with receptionist and 3 voicemails were all ignored. A couple of construction colleagues had advised that this was a good firm..!!?
I have just had some roofing work done with Tunbridge Wells Roofing Ltd. The team are professional, polite and have done a great job. I would have no hesitation in recommending them and will certainly use them again in the future.
Went in for a quick tea and chat with the boss
Great advice from Steve on how to best address the issue of a leaking skylight. He was very helpful, and I would definitely use Tunbridge Wells Roofing for any future issues I have with my property. Thanks again, Sarah
Excellent service from start to finish. Very happy with the end result.!!
Cowboys. top notch prices for shoddy work. Roof is leaking and refuse to put right and got aggressive.
We have used the company over a number of years, re-roofing numerous roofs that constitute the multiple levels of the block of flats that we manage. They have always completed any and all works to our satisfaction, a company we are happy to rely upon Would like to add to our previous comments, following the latest work Tunbridge Wells Roofing have carried out on our block of flats, they continue to provide an excellent service, and we look forward to relying upon them for years to come
Didn't even return my call
An extremely professional service from start to finish. They changed the lead valley to the front of my house as well as damaged slates. Will keep them in mind for any future roofing issues that we have and will recommend to all of my friends.
Many thanks for the repairs to my flat roof...polite and tidy .
Would highly recommend - friendly staff on site and in the office when I called, professional and punctual. Had a bad experience recently with a local company with a cheaper quote (no names!!!) that never bothered to finish the job, were unhelpful and never turned up when they said they would. Paul and his team guided me and clearly explained to me what the most suitable and cost effective options I had and promptly replaced my slated roof!! Couldn't recommend more highly!
Although the gutter maintenance works carried out to my property were minor, Tunbridge Wells Roofing were very professional and informative throughout the entire process. Would highly recommend this company.
Honest, hardworking, and trustworthy. I would 100% recommend.
great company good workmanship friendly knowledgeable guys ,very pleased with work carried out .
First Class work and an owner who really knows his stuff .Recommended .
Area
Opening times
- Monday8:00 AM – 6:00 PM
- Tuesday8:00 AM – 6:00 PM
- Wednesday8:00 AM – 6:00 PM
- Thursday8:00 AM – 6:00 PM
- Friday8:00 AM – 6:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Free quotes
- Domestic work
- Commercial work
- Work guaranteed
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