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Trust Building Services logo, roofer in Caterham

Trust Building Services

4.8(37)Portley & Queens Park, CaterhamGet directions

Roofing work, illustrative image
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About

Trust Building Services are roofers based in Caterham, covering Surrey and Sussex. They offer extensions, bathroom installs, kitchen renovations, external works, flooring, plastering and decorating, and carpentry, bringing a broad range of building and improvement services together under one trusted name.

Customers consistently praise their high-quality workmanship, reliability and tidy, courteous approach. They are also valued for clear communication, helpful advice and their ability to organise projects smoothly from start to finish.

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Services

  • Extensions

  • Bathroom Installs

  • Kitchen Renovations

  • External Works

  • Flooring

  • Plastering & Decorating

  • Carpentry

Reviews

4.8

Trust Building Services is praised for high-quality building, renovation and maintenance work, from kitchens, bathrooms and extensions to roofing, electrical work, plastering, tiling, rendering and garden structures. Customers value the team’s reliability, tidy and courteous approach, careful workmanship and ability to manage projects from start to finish, with clear updates, helpful advice and practical solutions when unexpected issues arise. Jo and Ronnie are often recognised for their friendly communication, organisation and expertise.

Summarised with AI

MS
Marisa S.Aug 2026 · Google

Great company. They did a fantastic job with my front garden wall. The work looks great- they knew what they were doing- and kept everything tidy during and after. Would definitely recommend or use them again.

TC
Terence C.Jun 2025 · Google

I’m going to use the word trust a lot during this review as working with Jo, Ronnie and their team, one thing that becomes clear is that these are people that you can trust. We engaged them for a full renovation of our house. You name it, it was coming out and frankly we were terrified! It was our first project of this scale, a huge amount of money invested, and we had never worked with them before. Our concerns were short lived. Even just pricing up the project you are reassured of the quality and skill that they bring. The attention to detail, the questions, the ideas, the planning, by the time day one arrived on the job everything had been distilled down in to an organised, effective and efficient renovation that was ready to go. Ronnie has an eye for detail and a knowledge of trades which is staggering. Nothing threw him, there was an answer to every question, and the quality of his own work extended out through that of all his team members. He held them to his own high standards throughout. And when the house threw up problems, he never balked or dusted his hands of it, he found solutions for us. I never had reason to doubt his updates or his assessments of challenges presented, and his quality of workmanship extends to everything that he does. And he does it all with a laugh, humour and warmth, and just being one of the nicest people you’ll ever meet. He also really does hold his team to his standards, not just in terms of the work they do but also the way they do it. I spent as much time talking with his team as I did him, and always received the same professionalism, thoughtfulness and respect for the project, our home. And then there is Jo. Jo brought it all together. From pricing, planning and coordination, through to dealing with my 7am brain dump emails, Jo makes the magic happen. We left our home for 5 months for this project and we knew it was safe. Jo kept us updated and informed, when decisions were needed she was clear and effective in her communications ensuring we understood what she needed a decision on and why, she is a demon bargain hunter which helped hugely with our costs, and I knew that I could ask her anything and would not be fobbed off. And again that warmth and personal touch comes through strongly with a reassurance not only that she knows what she is doing but also that you can trust her. Ronnie and Jo, and their team at TRUST are quite simply the best contractors I have worked with. I recommend them without hesitation or reservation and would work with them again in a heartbeat.

MN
Michelle N.May 2025 · Google

Last January we used Jo and Ronnie from TRUST to complete a whole downstairs reconfiguration complete with a new flat roof, walls out, new kitchen, blocking up an archway, creating a new door, putting bifolds in the back. They took care of absolutely everything from start to finish. Steelwork, Plastering, flooring you name it. They uncovered a few problems along the way but dealt with everything no fuss while keeping us informed all the way through which was really important to us as we had moved out while the work went on. We are so happy with everything and would not hesitate to recommend TRUST to anyone.

AG
Ashleigh G.May 2025 · Google

We were lucky enough to have friends who had used Trust before and recommended them to us for some major refurbishments. Everyone told me that having work done on your house is the most stressful thing imaginable and while it has had its moments, I can honestly say that our experience with Trust has been phenomenal. Every single one of the guys who works with them are just lovely, very hardworking and so good at what they do. Proper perfectionists. Ronnie and Jo who run the company are a pleasure to deal with. They don't run over budget, they are beyond responsive (I had a problem recently at about 7pm and Ronnie was here within 20 minutes to sort it out and Jo has never taken more than a few hours to answer a question), and so easy to deal with with excellent customer service skills and senses of humour. I highly recommend them to everyone who is thinking about doing a job on their home. You will not be disappointed.

PC
Phil C.May 2025 · Google

Trust recently completely removed my old, tired and worn out summerhouse and built a new bespoke home office and gym studio and I’m beyond delighted with the result. The team took it right back to ground level, digging out and building a concrete base to eliminate a fox issue and then designing and building a beautiful unit I’m so happy with and proud to welcome clients into. Jo project managed the whole process which was new to me in a building company but it made such a difference. She was my contact, the person who kept me constantly up to date with timings, decisions that needed making, etc., all included in the cost. The builders themselves were always kind, courteous, prompt arriving and let us know when they were leaving for lunch or for the day or going to pick anything up. They kept things tidy, kept the music volume down and were very nice people all round! My wife was at home a lot with our newborn during this time and she felt safe and comfortable with them all working at our property throughout. For anyone undertaking any building or refurbishment work, I’d highly recommend speaking to Jo because Trust are the best builders we’ve ever dealt with. Thank you!

Location

Portley & Queens Park, Caterham, CR3 Get directions

Opening times

  • Monday8:00 AM – 4:00 PM
  • Tuesday8:00 AM – 4:00 PM
  • Wednesday8:00 AM – 4:00 PM
  • Thursday8:00 AM – 4:00 PM
  • Friday8:00 AM – 4:00 PM
  • SaturdayClosed
  • SundayClosed

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