A. R. Stuart Roofing
4.1(13)Capel
Services
New roof installation
Reviews
4.1
A. R. Stuart Roofing replaced roofs for several customers. Many reviewers say Craig gave a competitive quote and explained the work, and that the team arrived promptly, often at 8am, worked hard and left the site clean and tidy. One reviewer said the job took a little longer than expected but was very happy overall. Others report serious problems: one says a problem was called "99.9% fixed", cash was taken and they never returned or answered messages, another says a fibre glass roof leaked and messages went unanswered, and a third says no quote ever arrived and calls, emails and texts were not answered after a site visit.
We had a major leak from the roof into our bedroom, plus other significant roof degradation. Craig gave us a competitive quote. He and his team arrived promptly each morning at 8am and worked hard throughout the day. The team were polite, hard working and left the site clean and tidy each day. We were very pleased with the results. Would definitely recommend.
Craig and his team have done a wonderful job replacing the flat roof over my dining room. Quote was competitive and they were quick to arrange repair given the leak. They arrived promptly both days, worked diligently and were thorough in cleaning and tidying up after. No rubbish was left behind. Would highly recommend.
Craig explained what work was required for a new roof. Received a competitive quote promptly. The team were polite, tidy and happy in their work, starting every day 08.00 prompt. Roof looks fab!
I would highly recommend A.R .Stuart Roofing…. Craig was able to advise me on all the information l needed on the type of roof tiles which suited my house…. I cannot praise Craig and the boys enough of the very good job they did on my property…. Many thanks…
Craig gave us a competitive quote to redo our flat roof. Craig and his team completed the work in a couple of days and were happy to fix a leaking gutter and a broken aerial bracket while they were up there. They also replaced a velux window. All work was completed to our satisfaction. Thank you Craig.
A R Stuart was a recommendation to me from a friend who had work done by them. I had concerns with closed cell spray foam insulation and as an older house the roof was well worn. Craig provided a competitive and prompt quote, talking me through the steps that would be taken and also advised of need for building control to be applied for. He also provided a sample of a clay tile the next day to make sure I was happy with colour. The team worked hard in freezing conditions to complete the job on very good time , and maintained a very tidy site despite the removal of the foam being a very messy job. The end result is incredible, as the picture now shows before and after. I can not recommend highly enough - what a fantastic team of craftsmen.
Nick & Sue. Very good job. Roof retiled and new guttering installed, care taken to ensure no water ingress. Site always clean and tidy, although did take a little longer than expected. Overall very happy.
Very Happy with the new roof, fixed the guttering, and replaced a piece of rotten wood on the side of the house. Roofers very cheerful and courteous, the scaffolders accidentally broke a tile on the porch while dismantling, Craig came back over and fixed it almost as soon as I'd made him aware. Would be happy to recommend to anyone.
Promised me the problem was “99.9% fixed” and if not would return to resolve. Took money in cash and then never returned nor returned messages. Now in court process. KEEP WELL AWAY
Fitted a new Fibre Glass roof approx 3 years ago ( should last at leat 25 Years), contacted them to say it had a leak, fobbed off with No van or van broken down, never replied to my messages.
Tried to get a quote following a detailed site visit. Nothing received despite promises it would be. It is now over 3 weeks since the visit, AR have failed to respond to calls, emails or text messages. Am sure work carried out would be of a good standard, but given the experience we have had with this tradesman simply disappearing, we'd have been worried if we had work carried out and there was a problem afterwards. We did not have work carried out, despite wanting to because we had no quote to act on. If AR had even replied to say they were to busy or did not want the work, that would've been OK. But three weeks of time wasted and broken promises and we're back where we started looking for a tradesman. Very unprofessional and disingenuous.
Area
Areas covered
Surrey, West Sussex
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- Saturday8:00 AM – 5:00 PM
- SundayClosed
Additional information
- Free quotes
- Domestic work
- Commercial work
- Work guaranteed
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Electricians
Plumbers
Heating engineers
Landscapers
Fascias, soffits and guttering
Driveways and patios