Mascot Roofing Limited
4.3(24)Bolney • NFRC
About
Mascot Roofing Limited is a roofing firm based in Bolney, trading since 1995 and covering Burgess Hill, Haywards Heath and Horsham. They handle flat roof repair, roof inspection, new roof installation and fascia and soffit replacement, and specialise in tiling, slating and stone work as well as zinc and copper roofing and cladding. Their own team does the work, and they offer free quotes with guarantees on their work. Customers say they do high-standard work and are helpful, quick and efficient.
Services
New roof installation
Fascia and soffit replacement
Reviews
4.3
Mascot Roofing Limited is described by several customers as providing high-standard roofing work, with helpful and professional teams and good customer service. One customer said a couple of major leaks were fixed to a high standard in a professional and timely manner, and another reported quick, efficient repairs after an initially slow response to calls. A full re-roof was said to have been completed within the requested timeframe, and others mentioned neat reuse of old slates and tiles, clear advice on defects, and polite, hardworking workers. One customer was pleased with the finished work but reported slow communication and follow-up visits, a misordered piece and being left in the dark, and said they would probably not use the firm again. One customer said emails were ignored after payment despite clear defects and would not recommend the firm; another reported a four-month wait after a quote, said the firm could not send a straightforward email, and said scaffolders put things in a flower bed; a third called the work shoddy and the workers inexperienced.
Once paid ignored emails despite several clear defects. Wouldn’t recommend. Regret using them.
Brilliant service. We had a couple of major roof leak issues in the recent endless rain. The Mascot team could not have been more helpful. From Steph in the office, Ian who surveyed the issues and Ade (and mate) turning up and fixing to a high standard in a professional and timely manner. Thanks all.
The work that was carried out was to standards, and we are pleased with the result, but comms and follow up visits to amend and touch up issues we had with the installation needing a extra visits, took forever to get done (they misordered a piece at some stage as well). I understand they had larger fish to deal with and weather may not have been on our side, but that doesnt justify how we were just left in the dark a bunch of times. If i needed further work carried out on my roof, I would probably not use Mascot.
Initially slow to return my calls but excellent customer service once my enquiry was picked up. Repairs were carried out under there warranty promise to my flat roof. These repairs were made very quickly and efficiently and the quality of work is excellent. I would definitely recommend Mascot Roofing to anyone in the area.
Absolute muppets especially Matt the nerd. Shoddy work by all there lads Not one experienced bloke on there. Stay away and don’t sub contract
Scott and his team did a brilliant job.Replacing old slates on the front of the house and recycling some of the old slates on the back.Not an easy job,40 year old roof on an old house built around 1850.I would highly recommend Mascot Roofing to anyone, excellent company to deal with.
Faultless service, great team and excellent customer service. Thank you
Bloody useless and disorganised. Took 4 months to come after the quote, and that's only because i chased them. Can't even send a straight forward email. Also the scaffolders that they use have no respect for your property, and just chuck things out of the way I.e. in your flower bed
Mascot Roofing have carried out repair work on our roof on two occasions and I have found them to be a very efficient and reliable firm to deal with. The work was carried out satisfactorily and I would have no hesitation in using them again and recommending them.
Best in the business by far..
We had a full re-roof carried out and I couldn't say thank you enough to Scott and his team. Thanks for everything you and the guys have done for us! They have all been really helpful from start to finish and nothing has been too much trouble. Also really grateful that you managed to get everything done for us within the time frame we were after! Would be more than happy to recommend Mascot Roofing to others. (Photos of the after posted!)
Thanks to Scott and his team for repairing my roof and replacing my guttering. Nothing was too much trouble and the guys were hardworking and knowledgeable, and gave me good advice on repairs of unforeseen existing defects.
Great company they did a fantastic job of totally re tiling my house . absolute pleasure to deal with.I would highly recommend
Quick helpful service
I asked Scott Lyons of Mascot Roofing to survey my roof and to give me an estimate of the work needed. He arrived promptly, conducted a thorough survey and gave me an accurate and detailed assessment of the work needed. All the work was carried out to a very high standard and any queries dealt with quickly by a very personable team. The support staff in the office were similarly professional and courteous. Highly recommended!
Company representatives very professional when attending to repairs. Always helpful, informative about progress etc and just pleasant to have around. Pleased I engaged specialists with a reputation to maintain.
Dave and Jake did an excellent job arriving on time and making sure the job was completed quickly and all the snags were seen to. Customer service was brilliant and they observed the Covid 19 social distancing really well. Excellent job thank you. Recommend Mascot as your number 1 firm for roofing.
They have just finished our new roof on our house built in 1750 which was a real mess! They have done an amazing job, it looks very smart and neat reusing any old tiles that would be saved and adding in some new. The guys working were all very polite and hard working, we would highly recommend!
Area
Areas covered
Burgess Hill, Haywards Heath, Surrey, Kent, London, Horsham, Brighton
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2007
- NFRC
- Free quotes
- Domestic work
- Commercial work
- Public liability insured
- Work guaranteed
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Fascias, soffits and guttering