Regal Rooflines
4.5(53)Ashford




Services
Reviews
4.5
Regal Rooflines installs flat, fibreglass and GRP roofs, and many reviewers describe the work as professional, tidy and well finished. Danny is named in several reviews as knowledgeable, friendly and helpful, and customers report clean sites with waste cleared away. One reviewer says a job was done quickly and on time, and another says the roof was fitted in a morning. Some reviewers also report problems: one says a GRP roof failed within a year, caused water damage and that calls about the guarantee were not answered; another describes late or missing crews, leaks and extra charges; another says a promised follow-up trim never happened; a further reviewer reports a roof lantern leaking and damage to ceilings, furniture and flooring; and others say booked work was not carried out or a call-out was missed.
AVOID AVOID AVOID!!!! Regal Rooflines are absolute cowboys bordering on criminal. We spent £30,000 on a GRP roof with them which lasted less than a year. Catastrophic failure due to them not fitting any expansion gaps resulting in huge internal damage caused by water ingress through huge crack in the roof when the roof failed. When we contacted them to repair under their 'guarantee' they literally put the phone down on us. We later discovered their 'insurance backed guarantee' wasn't valid and have had to start legal proceedings against them to recoup repair costs as they have refused to respond to any requests to make good the disaster we have had to endure. Independent survey we had carried out on their work as part of our claim against them pinpointed numerous errors in their execution and general 'not fit for purpose' quality to their work. Consequently, they have sought to dissolve the company to avoid facing the legal ramifications and any responsibility for repairing the appalling nightmare they have left us with. You may have got lucky with them, but our experience has been one of the worse imaginable, so take my advice and avoid them at all cost.
Regal Rooflines replaced the flat roof on our extension, and the experience was seamless from start to finish. You can really tell they focus exclusively on flat roofs—their knowledge and attention to detail are top-tier. The team was prompt, left the site spotless, and delivered a high-quality, durable finish. Excellent service and great peace of mind with their solid guarantee. Highly recommended
Professional from start to finish and couldn't ask for better end product or customer service. Would highly recommend, you won't be disappointed.
Excellent service from start to finish. Professional, reliable, and very tidy, with great workmanship and a fair price. The roof looks fantastic, and I wouldn’t hesitate to recommend them. Highly recommended!
Absolutely brilliant service from Regal Rooflines. We had a large flat roof that needed doing and the whole job was completed to an excellent standard. The team were professional, reliable and clearly take a lot of pride in their work. Everything was explained clearly, they kept the area tidy throughout, and the finished roof looks fantastic. It was a big job and we’re really pleased with the quality of the workmanship from start to finish. Would definitely recommend Regal Rooflines to anyone in Essex looking for a reliable and professional roofing company. Excellent work – thank you so much
Highly recommend. Danny and his team completed my flat roof in record time for a very reasonable price. There were some hiccups unconnected to Regals' involvement and Danny was able to suggest workarounds which look great. Danny was also willing and able to do additional work I needed done, again at a reasonable cost. The roof looks great, is solid and sturdy. It is a warm roof and now ices over when it's cold unlike before when heat from my house was escaping through the flat roof. Very happy.
Just wanted to say a huge thank you to Daniel at Regal Rooflines for doing such a great job installing our warm roof. The whole team was very professional from start to finish, and everything was left spotless afterwards — all waste was cleared away and made safe for my dogs, which I really appreciated. I’ll definitely be recommending you to others! 👍
Danny and his team did a first class job installing a new, fibreglass roof on our garage yesterday. They made an early start and all worked tirelessly, and in a very tidy and organised way and completed the job in a morning, much to our surprise and delight! Danny is knowledgeable, helpful and extremely pleasant to deal with and his quotation was very competitively and reasonably priced. We would wholeheartedly recommend Regal Rooflines to others.
Really friendly team, and a great service. They were quick to install my flat roof and were very knowledgeable when discussing the different options available to me. I am new to the area so didn't have any recommendations from anyone I knew, so was a bit worried, but going forward I will (and have) reccommended Danny and his team. Price was competitive with others in the area.
recently had a fibreglass roof done by [regal Rooflines], and I couldn’t be happier with the result. The workmanship is outstanding — the finish is clean, neat, and looks built to last. The team were professional, reliable, and kept everything tidy throughout the job. They turned up when they said they would and got the work done on time with no hassle. I’d highly recommend them to anyone looking for a quality roofing job done right the first time.
Danny and his team were amazing from start to finish. Great attention to detail and everything left clean and tidy. Communication was excellent, and the whole job ran smoothly. We’re delighted with the result and wouldn’t hesitate to recommend them!
All good. A Fast and tidy site company. Recommended.
Highly professional, Danny goes above and beyond to ensure everything runs smoothly.
We had several quotes and visits from different builders and companies with regard to our leaking flat roof this was the side of an old 1920ties built . access was not easy Daniel Hodges came with his team have done an excellent job A prior survey an excellent finish and he choose a sky window that transformed the room I highly recommend this company staff are very polite considerate and hard working Compared to all quotes it is very reasonably priced Outstanding
Incredibly professional and trust worthy. Danny fixed a tiled roof problem for us. Tiles had slipped in to the neighbouring guttering. He surveyed and completed the works to remedy the issue quickly. I have every confidence in recommending Regal Rooflines to solve all your roof requirements.
Great roof fitted very clean and tidy very happy with the work that's been carried out
Had a great experience with Regal Rooflines! The service was excellent from start to finish — professional, reliable, and everything was done to a high standard. Communication was clear throughout, and the team was friendly and efficient. I’m really happy with the results and would highly recommend them to anyone needing roofing work done.
I recently had a fiberglass flat roof installed by Regal Rooflines, and I couldn't be happier with the service. Danny and his team did a fantastic job, and the entire process wasSmooth and professional. They installed the roof as a warm roof, and the quality of their work is excellent. I highly recommend Regal Rooflines for their expertise, attention to detail, and friendly approach. Completely satisfied with the results!
Well just had Danny and the team re-roof my extension and garage conversion what a professional team, clean efficient and very user friendly Well done Danny
Danny and the team were excellent. We came to Danny after our builders of the extension managed to screw up our fibreglass roof. Danny gave me some excellent advice and as a result we re-roofed the entire extension and now have a watertight and professional looking job all at a great price. I would recommend Danny and his team on all your flat roof needs. Danny team were very tidy and left the site as if they had been there.
Great service, great workmanship and excellent job done….will use every time in future
Danny and his team were absolutely FIRST CLASS. I wouldn't use anyone else and so glad we chose Regal Rooflines. Always turned up on time, cracked through the whole job in amazing time and the finish is exquisite. Proper hard workers and know exactly what they're doing. Having been in the trade a few years ago, I cannot recommend these guys highly enough. Just don't use or even try anyone else. You won't find better, and fair prices too. A++++++++++ Will add photos when the weather brightens up a bit!
Really happy with the work Danny and the team carried out, They are excellent. 5 star ⭐️
The best in the business. From start to finish, Danny and his team were friendly, knowledgeable, efficient and realistic with pricing and timings. I was recommended him by a friend and I am so glad I went with Regal Rooflines. I have booked him in for a second job in 2 months time . Don’t hesitate and book this company with confidence.
polite, clean & spot on job! 100% recommend for anyone looking for a decent team of roofers!
Job well done, efficiently and to a great standard. Very professional. Would highly recommend.
I cannot emphasize enough how terrible my experience was with Regal Rooflines. If I could give them zero stars, I would. This company has shown a complete lack of professionalism, expertise, and respect for their customers. My entire interaction with them was a frustrating and infuriating ordeal from start to finish. Firstly, their customer service was abysmal. Whenever I tried to reach out to them with questions or concerns, it was like pulling teeth to get a response. They were never available when I called, and when I managed to leave a voicemail, it took days or even weeks to hear back. It was evident that they had no interest in addressing my concerns or providing any form of after-sales support. The real nightmare began when they finally started the roofing project. The crew they sent over was a disorganized mess. They arrived late, unprepared, and seemed to have little to no experience with roofing work. I watched in horror as they mishandled materials, made amateurish mistakes, and constantly bickered among themselves. It was evident that they lacked proper training and supervision. To make matters worse, the quality of their workmanship was atrocious. The shingles they installed were crooked and uneven, leaving my roof looking like a patchwork quilt. The haphazard workmanship has created numerous leaks, turning my home into a waterlogged disaster. When I tried to address these issues with Regal Rooflines, they dismissed my complaints and attempted to blame me for the problems. During the entire process, it felt like they were trying to scam me for every penny they could get. Their initial quote seemed reasonable, but as the project progressed, they constantly added extra charges and fees without any explanation. It was clear they were taking advantage of my lack of roofing knowledge to pad their pockets. Furthermore, the lack of professionalism from their employees was astounding. The crew left my property in a state of disarray, with debris and garbage scattered all over my yard. They didn't bother to clean up after themselves, leaving me to deal with the mess they created. In summary, I cannot stress enough how disappointed and frustrated I am with Regal Rooflines. Their lack of professionalism, shoddy workmanship, and disregard for customer satisfaction make them a roofing company to avoid at all costs. Save yourself the headache and find a reputable company that actually cares about their customers and takes pride in their work. My unfortunate experience with this company will serve as a warning to anyone considering their services. Stay clear of Regal Rooflines if you value your sanity and your home.
Ignored a road closure sign, drove across our front lawn and then ignored all attempts of communication. They use a call centre to handle their calls.
Superb service from Regal Rooflines my new garage roof looks awesome. Thanks guys.
Danny came and repaired our flat fibreglass roof in October 2022 and did a great job. The next day I called and mentioned that we needed a different trim on one of the edges, Danny said no problem and would come out to put a new trim on. 6 months later and we are still waiting for Danny to show. Have called multiple times with Danny saying he would be here, have left countless messages but still no sign. Very frustrating as did a great job but customer aftercare is non existent.
Came to the rescue with a last minute roof repair. Delighted with their work. Top guy too. Highly recommended.
Danny and his team showed up on time, worked extremely hard through the Day and kept the area very clean throughout
Danny and his team installed our new fiberglass flat roof and new roof lantern in March 2022 during periods of heavy rain, which they weren't prepared for. As a result our whole internal ceiling fell through because the externals were left exposed. It is now the end of August 2022 and finally (after a different company rectified the problem) our roof is fixed and no longer leaking. Regal rooflines claim to be "specialist" in rooflights, but after an abrupt and rude conversation with Danny on the phone asking him to repair the incorrectly installed (and heavily leaking) roof lantern (for the 2nd time), he claimed that actually he doesn't install roof lanterns and he was "only doing it as a favour to a mate", which certainly contradicts a number of their website statements! Overall - very poor customer service and a very stressful experience, which has sadly left us with damaged furniture, walls and flooring.
First class job carried out on my garage with a full roof replacement. Work undertaken in a professional and speedy manner. Highly competitive pricing. I would recommend 100%. Trevor, Ashford, Kent.
What can I say, an amazing job by the RR team, very professional and the finish is second to none! Can't thank Danny and the team enough to complete the work within my time frame, this was really important to me and my wife. I would highly recommend!
We received a timely and professional service throughout the installation of our flat roof. Danny always had time to explain in detail what was required and how it would be done. Throughout installation, they kept everything tidy and completed a great job. They came recommended by friends and I would have no hesitation recommending to others.
Outstanding service from start to finish, Danny and his team worked so hard and professionally for us. I wouldn’t hesitate to recommend them. Paul T
Could not recommend Danny enough, From start to finish he has been great, Arrived on time, Inspected my roof, Explained what was required and sent a quote out within two days. The installation was hassle free and the finish of the roof was great. Thanks Danny
Regal Rooflines always arrived on schedule, discussed the days progress before leaving and even worked weekends to complete our GRP flat roof for our garage and conservatory, making sure our building contractors were ready to start the other building work on-time. The installation of my GRP flat roof was extremely quick and smooth. The team were courteous, diligent, and very professional. We would like to thank Danny from Regal Rooflines for providing a fantastic service and a great looking roof which complements our modern contemporary home. Also, we would be delighted to recommend Regal Rooflines to any potential customer as we are still smitten by aesthetic and quality of our new roof. Yours sincerely Dawn & Michael, Bedfordshire
Excellent job from Danny and the guys. Very responsive to queries and questions and a all done on time.
Danny and his team are reliable and do a quality job. I wouldn't trust anyone else with my business.
Danny is always professional, punctual and will go above and beyond to finish a job on time and most importantly on budget. Can’t recommend enough.
I’ve recently had Danny and his team install a new roof and guttering at my home. Excellent work along with a very fair price. This is the second job Regal have done for me and I can’t recommend them enough. Will definitely use again in the future. Great job guys
Efficient, quick, solid, the job was done in half a day. Danny and his crew even worked on a Sunday to ensure my roof was repaired before winter. The result is just splendid! Also Danny ensured to keep me up-to-date about the dates and times they were going to come; so I was made aware of some unexpected reschedules in advance. They are nice, polite and pros. I will recommend them anytime.
Excellent. Clean and tidy, a great team of guys. A great job done, and we're very happy. Thanks guys
No stars - no show!!! Called to ask why and no further contact from them. Total waste of time even asking. I had a "sorry we have been busy response - that does not excuse a call back from them to make an appointment and fail to show up or let me know.
Would give zero stars if I could. Most unreliable company. Booked work to be done 2 months in advance and the owner Daniel Hodges did not turn up when arranged. he then postponed to start a week later and still did not turn up! He then said he would not do the job, no reason...he just didn't want to. Do not use this company!
Great value and experienced workmanship
good service, good people, very reliable
Area
Areas covered
Kent, London, South East
Opening times
- Monday7:00 AM – 9:00 PM
- Tuesday7:00 AM – 9:00 PM
- Wednesday7:00 AM – 9:00 PM
- Thursday7:00 AM – 9:00 PM
- Friday7:00 AM – 9:00 PM
- Saturday7:00 AM – 9:00 PM
- Sunday7:00 AM – 9:00 PM
Additional information
- Free quotes
- Commercial work
- Work guaranteed
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