Natural Generation Ltd
4.8(23)Trevellas • MCS • RECC
About
Natural Generation Ltd is a renewables business based in Trevellas, trading since 2006 and covering Cornwall and Devon. They take on both domestic and commercial work, and they give free quotes before anything goes ahead. Customers say their staff are friendly and helpful, that things are explained clearly, that installations are tidy and efficient, and that the follow up support is good.
Reviews
4.8
Natural Generation Ltd is described as friendly and helpful, with clear explanations from the first point of contact through to installation. Several reviewers report tidy, efficient installation work and good follow-up support, including help understanding the controls and app. One reviewer describes them as not the cheapest but the best fit for their needs, while another says they are competitive on price. One review says only: "Completely untrustworthy."
Great company. Explained everything very thoroughly. Responded quickly to queries. Extremely pleasant and helpful staff.
Executive summary: top job from start to finish, absolutely delighted, a really efficient and friendly team of multi-disciplinary professionals. Great working with a local company. 20 panels, Eleven Inverter, two Eleven sodium batteries, we're exporting lots in this sunny weather, importing nothing. The batteries handle all our evening and overnight load, then start topping up quickly as soon as the solar starts generating next morning. Bliss.
NG were one of a number of quotes, they weren't the cheapest but they were the most applicable for my needs, were very accommodating in explaining everything I wanted to know, answered questions fully and clearly, and importantly were easy to deal with. I was recommended to use them and trusted my source. The install was on a new build and was therefore done over many months as appropriate, installing panels while the scaffolding was up anyway, and returning a number of times to do further installation as and when the timing was right. This was probably a bit of a pain for them but they never had any issues meeting our needs and timescales. The installation team are friendly and accommodating, as were the office personnel. I wouldn't and don't hesitate to recommend Natural Generation. My install for reference includes panels, inverter, battery and car charger, all three phase.
I highly recommend Natural Generation, from the very first point of contact. The office staff, to a site visit, Installation, electrician, all completely outstanding with their support and professionalism and nothing was too much trouble, everything was clearly explained from start to finish
We have had a PV system for over 14 years now and following the need to replace the inverter last year carried out by Nat Gen this year we have added battery storage. The inverter and battery are supplied by Fronius and the app now gives great flexibilty to control how we utilise the storage to best effect summer and winter. Very pleased with the service and installation by Nat Gen and the follow up support to get me up to speed with the controls.
Delighted with our Eleven battery installation, Rich the electrician did a great job and it was a pleasure to have him working at our property. We’ve been using Natural generation for 15+yrs and always had great service
I had a quote from the now merged company natural generation. They were competitive and talked me through the options available and the relevant merits. Ok that's what you expect. Why they got the job was they were relaxed happy friendly and for a grumpy old man found them easy going accessible and good humoured. The scaffolding was as good as a winter storm for the front garden but the installers made a nice job of putting up the panels. They were happy in their work so either over paid or unaware of the harsh realities of life. The electrical installation of the battery and inverter went well and the electrician went out of his way to accommodate my whims and I had the lighting circuit from the battery so I can see in the dark when the grid goes down. I had a very similar system installed in a rental bungalow by the same people and again the electrician was brilliant in making the system integrate. I had an ev charger installed at home and he worked out a WiFi signal to the garage which was brilliant. The bunglow tenant is delighted to have high levels of control from the app which was explained in detail. Even I have grasped it. So now having had two complete systems with battery and ev charger I can say they are competitive on price second to none in a clean quick and thoughtful installation and follow up service can't be faulted. It is essential to be able to reach someone. Now helping a friend to get the same system from them
Great experience with Nat Gen. Everything was 5 star, brilliant personnel, credit to the company. Price was very competitive, installation quick and efficient. Product excellent, wouldn't hesitate to recommend this company.
A big Thank You to the whole team at Natural Generation for taking us through the process of solar panels and battery install. The solar panel team were efficient and tidy, Robin the electrician was great, very easy to discuss potential routing issues and come up with an amicable plan. I will definitely recommend Natural Generation.
Really pleased with the advice to start, the modelling and then the speed of installation was very good. The care on site was to be fair fabulous and the finished product was great. They worked with me on the direction/routing of wiring and made good to a high standard. Could not recommend Natural Generation from Perranporth more highly.
Called up about a system that was installed on a house I moved into. A friendly and helpful staff member helped me understand my system and arrange a call about possible upgrades. Thank you.
Completely untrustworthy.
Highly recommended! The staff at Natural Generation were so professional and worked hard to make our experience absolutely positive. The after care is excellent too, with staff happy to explain and advise.
I cannot praise Natural Generation enough. Friendly, efficient and excellent communicators. I have used them for a previous installation with great success and this latest one has been equally successful. An excellent Cornish company on your doorstep.
Recommended by the N.C.I and is a very professional setup. Great Communication, good standard of installation, and pleased with the results; working well for our Charity reducing our bills.
Supplied, fitted & installed PV panels & domestic battery. Very professional at all stages of the process from the initial survey to the extremely rapid response to resolving minor problems post install. Everyone involved was approachable, friendly & happy to answer every question that occurred to me. Would absolutely recommend Natural Generation to anyone thinking about having any renewable energy installation. When the time comes to embrace an EV or ASHP they will be my first call.
I engaged with Magnus and Nat Gen as part of a procurement process for solar PV at a leisure centre. He and the team were always speedy and accurate in their written communication and so easy to work with and have on site. The installation ran smoothly and pretty much to time (difficult when our weather is so unpredictable and harsh late winter).
Used for a commercial project recently. Will certainly be using these guys going forward!
I can highly recommend Natural Generation. 14 years ago they installed a 2.5kw PV system on my cottage which is still running perfectly. We moved recently and they have just installed a 4kw PV system with a battery for us. Both times the installation teams were friendly, efficient and reliable and the office staff were incredibly helpful throughout. Really delighted with their work.
Had a solar system but them and also an extra battery. The service was faultless from beginning to end. The product is great and we are extremely delighted. Very highly recommended....
Natural Generation were recommended to us by a nearby neighbour. They installed our solar panel system in Aug 2011. They were really helpful, friendly and the panels are great. Working really well, no problems. I would recommend them.
look no further if you are in Cornwall & Devon and want renewables.Nat Gen are a quality outfit and are independent and local, so you can rest assured. My 4kp PV system has been working for 3 years now with no issues and a great ROI
Area
Areas covered
Cornwall, Devon
Opening times
- Monday8:30 AM – 5:30 PM
- Tuesday8:30 AM – 5:30 PM
- Wednesday8:30 AM – 5:30 PM
- Thursday8:30 AM – 5:30 PM
- Friday8:30 AM – 5:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2006
- MCS NIC-5645
- RECC
- Free quotes
- Domestic work
- Commercial work
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